We've just started storing wine in this facility and it suits our needs perfectly. We have…read morecollected a lot of bottles of modest price over the years and it's great to have this local resource in my own backyard for safekeeping. The staff here is knowledgable and helpful. If your considering storing wine, I highly recommend this location.

Really takes pride in what they do facility is nice and clean staff are very friendly and supportiveread more

Do not rent here . I rarely leave yelp reviews, but my experience here merits one. I toured Trojan…read moreand was offered a special deal - 3 months at 50%, and after that $120 / month for a 10x5. They put the unit on reserve for a week for me until I was ready to move in. When the day came, I called the unit In the morning to ensure it would be at the above rates we spoke about. They confirmed yes. When I arrived 1 hour later with all my things AND the movers, I'm told that the 50% deal has ended and they also increased the price to $140/ month within the hour. Total curve ball. My movers had to wait on the parking lot while I researched a new place to rent. And of course, I ended up having to pay the movers more for the time wasted. Classic example of corporate greed. The employees at the front desk are nice and helpful but the actual corporation itself is a piece of shit :)

There is a man at the front desk who was extremely rude and openly racist during my visit. All I…read moreasked was what storage unit sizes were available, and instead of getting a simple answer, I was met with hostility and disrespect. Customer service should be basic and professional, especially for a straightforward question. The interaction was uncomfortable and completely unnecessary. I hope management addresses this because no one should be treated that way for simply asking about available units.

Joanna was great! Always great service and very helpful! Come rent! Clean and always very happy!read more

YOU HAVE TO PAY EXACT CASH AT THE KIOSK. (Or pay with card, it does not take change)…read more IF YOU LET IT TIME OUT BC YOU DONT HAVE THE EXACT AMOUNT AND HAVE TO RUN TO YOUR CAR. THE KIOSK WILL TAKE YOUR MONEY AND SAY YOU PAID NOTHING. DONT LET IT CYCLE OUT. CLICK YES WHEN IT ASKS IF YOU NEED MORE TIME. you can always pay over the amount and it will go to the next month. luckily when I paid at the kiosk and the kiosk timed out because I didn't have the exact amount. when I reentered the portal it said I paid nothing when I was a few dollars short. I called the office and they checked the kiosk for me and I was able to pay the correct amount the next day.

Incredible service!! Couldn't be happier. Such a nice gentleman working at the front. He was so…read morehelpful and lovely. Will be recommending this storage space to all of my friends

We had a storage unit here for over eight or so years here! I loved the convenience, service, dock,…read moreand carts provided! Jose helped me close down our unit, and he was truly a delight. That same day I couldn't get the door to open when I was on the 6th floor and rang him from my cell and he came right up and helped me immediately and with a smile. Never had one issue in eight years. Thank you Central Storage!

I received a quotation to ship 400 bottles of wine from Houston to Rancho Santa Fe, CA for US$…read more1,313.69. The wine got picked up and prior to delivery I received an invoice for $4,999. When I pointed out the huge discrepancy between the quote and the actual invoice, they denied the quote (essentially implying I was lying..). I took and forwareded a picture of the quote document that unequivocably and clearly showed the amount to be 1,313.69. I am still waiting for some sort of explanation. I've been fleeced! Be careful, as it might happend to you too.

Great central location for wine storage. Firstthewine.com…read moreoffers a great selection of wine with competitive prices.

Robert was unbelievably helpful. We were in Need for trucks immediately our truck broke down and we…read morehad 130 kids on buses waiting to go to a marching band competition. He went above and beyond!!!! Thank you!

Went to rent a unit today, only to find out that the elevator doesn't work. Hasn't worked, and will…read morebe taking a while to fix. They lost me as a customer. Jose, the guy at the desk was really nice and accommodating.

I used this storage facility for about a year and a half, and the experience was overall…read moredisappointing. I wanted to support a local business at the time hence why I selected this facility. I wanted to make my experiences public to warn others about this business. I found that the door right outside my unit was almost always never locked (the one before the access to my personal unit) and sometimes the front door to the building was wide open. There was trash inside and around my unit from the start (and consistently around in general), and the smell of mildew and marijuana was a constant issue. Carts are not available even after a mention of getting one cheap one (and because they will raise your rent every year with no amenities whatsoever). Communication overall was extremely poor - it took weeks just to get the light in my unit fixed. When I would physically go to the office, 50% of the time there was no one present during regular business hours to address my issues. It appears that the point person Misty is constantly frazzled and the job's responsibilities from her management company is either too overwhelming to handle or she isn't the best person for this job. When I asked about a refund for the eight months of unused portion of my annual payment (because I had moved further away), I learned that they do not offer refunds. There was nothing in the contract stating that unused time for annual payments were nonrefundable. I didn't agree to terms that weren't mentioned to me at all in any way. I offered a 20% "early cancellation fee" from the remaining unused rent owed to me. I attempted three times to end the relationship quickly, fairly, and amicably, but Misty and her management company refused by not responding or reiterating the contract that had no mention of annual term leases in any way. lt's a shame that businesses like this actively choose to go the route through small claims court and negative reviews than to do what's right. In this case, it came down to $665.60 (with the 20% deduction I offered) so you can get a sense of how this business operates. I would not recommend this facility/business based on my experience unless your expectations of a storage unit is at a bare, bare minimum.

Eagle Rock Storage is very clean and secure. I have rented storages here and have never encountered…read moreany problems. Staff is friendly and service is fantastic. Prices are incredible. They have many sizes to choose from.

When it's time to recycle go to this place. I found them because the eagle rock recycling place…read morenext to the mall was closed albeit online said open. Anyway Glendale recycling Center is easy to get to lots of parking Staff Is helpful It seems they except most recycle But I would check before for their hours and what they take Also you will need an Id for copper due to light pole thefts around the city check them out

We had a community clean up day in April as one of our Earth Day activities. Some neighbors dropped…read moreoff recycling. I volunteered to redeem the munched plastic bottles, rattling cans, and occasional bottle we found while tidying up the neighborhood. I was pleasantly surprised. Glendale Recycling Center is efficiently run and the service is great. The staff helps move the lines along and everyone is very nice and hardworking. And if I read the prices correctly, GRC pays a few cents more for plastics + cans than those SuperA grocery store guys in a delivery truck. I know this because I left the SuperA guy in Cypress Park when he decided to take his lunch 15 mins. early and close up shop. Glad I looked to YELP and found this place in a snap without wasting time. Also, this place is almost like an all-in-one recycling center where you can not only get CRV money, but also drop off old electronics, all those Amazon cardboard boxes, and some other things that you can't throw into your regular trash bin. (Some items they don't accept, but they'll direct you to where you can take them.) Since this was a pleasant & relatively painless experience, I just might make a daily habit out our Earth Day practice and return every now and then.