Incredible service!! Couldn't be happier. Such a nice gentleman working at the front. He was so…read morehelpful and lovely. Will be recommending this storage space to all of my friends

We had a storage unit here for over eight or so years here! I loved the convenience, service, dock,…read moreand carts provided! Jose helped me close down our unit, and he was truly a delight. That same day I couldn't get the door to open when I was on the 6th floor and rang him from my cell and he came right up and helped me immediately and with a smile. Never had one issue in eight years. Thank you Central Storage!

Checking in was a breeze! It's super convenient to access on my own time. The facility is clean and…read moreclimate controlled. Would definitely recommend.

Excellent service and convenient option, once you get the just of things and everything set up…read moredigitally you'll be fine! It's a beautiful surrounding area and I appreciate the cleanliness though i DID see a roach one time that scared the entire ____ out of me! The neighborhood is fairly clean and the people are friendly.

I used this storage facility for about a year and a half, and the experience was overall…read moredisappointing. I wanted to support a local business at the time hence why I selected this facility. I wanted to make my experiences public to warn others about this business. I found that the door right outside my unit was almost always never locked (the one before the access to my personal unit) and sometimes the front door to the building was wide open. There was trash inside and around my unit from the start (and consistently around in general), and the smell of mildew and marijuana was a constant issue. Carts are not available even after a mention of getting one cheap one (and because they will raise your rent every year with no amenities whatsoever). Communication overall was extremely poor - it took weeks just to get the light in my unit fixed. When I would physically go to the office, 50% of the time there was no one present during regular business hours to address my issues. It appears that the point person Misty is constantly frazzled and the job's responsibilities from her management company is either too overwhelming to handle or she isn't the best person for this job. When I asked about a refund for the eight months of unused portion of my annual payment (because I had moved further away), I learned that they do not offer refunds. There was nothing in the contract stating that unused time for annual payments were nonrefundable. I didn't agree to terms that weren't mentioned to me at all in any way. I offered a 20% "early cancellation fee" from the remaining unused rent owed to me. I attempted three times to end the relationship quickly, fairly, and amicably, but Misty and her management company refused by not responding or reiterating the contract that had no mention of annual term leases in any way. lt's a shame that businesses like this actively choose to go the route through small claims court and negative reviews than to do what's right. In this case, it came down to $665.60 (with the 20% deduction I offered) so you can get a sense of how this business operates. I would not recommend this facility/business based on my experience unless your expectations of a storage unit is at a bare, bare minimum.

Eagle Rock Storage is very clean and secure. I have rented storages here and have never encountered…read moreany problems. Staff is friendly and service is fantastic. Prices are incredible. They have many sizes to choose from.

Sahara and Mike are awesome, they're friendly and helpful. The hours are a little hard to deal with…read morebut overall good experience

Please do yourself a favor and avoid this location. Showed up w a van full of stuff today - ready…read moreto store stuff in my new unit. The elevator was broken, and another tenant let me know - that's almost always the case here. Would never have wasted my time and money if I'd known that. Pathetic.

Thank you Stuf Storage team! As we began getting new furniture and decorations our home, we…read morerealized we had to put a few old things in storage and needed something very close and quickly. I was happy to find Stuf right here off the 134! Deborah was so helpful in booking and best of all is the drive-up access and the affordable price for large units.

Do not rent here . I rarely leave yelp reviews, but my experience here merits one. I toured Trojan…read moreand was offered a special deal - 3 months at 50%, and after that $120 / month for a 10x5. They put the unit on reserve for a week for me until I was ready to move in. When the day came, I called the unit In the morning to ensure it would be at the above rates we spoke about. They confirmed yes. When I arrived 1 hour later with all my things AND the movers, I'm told that the 50% deal has ended and they also increased the price to $140/ month within the hour. Total curve ball. My movers had to wait on the parking lot while I researched a new place to rent. And of course, I ended up having to pay the movers more for the time wasted. Classic example of corporate greed. The employees at the front desk are nice and helpful but the actual corporation itself is a piece of shit :)

There is a man at the front desk who was extremely rude and openly racist during my visit. All I…read moreasked was what storage unit sizes were available, and instead of getting a simple answer, I was met with hostility and disrespect. Customer service should be basic and professional, especially for a straightforward question. The interaction was uncomfortable and completely unnecessary. I hope management addresses this because no one should be treated that way for simply asking about available units.