Do not rent here . I rarely leave yelp reviews, but my experience here merits one. I toured Trojan…read moreand was offered a special deal - 3 months at 50%, and after that $120 / month for a 10x5. They put the unit on reserve for a week for me until I was ready to move in. When the day came, I called the unit In the morning to ensure it would be at the above rates we spoke about. They confirmed yes. When I arrived 1 hour later with all my things AND the movers, I'm told that the 50% deal has ended and they also increased the price to $140/ month within the hour. Total curve ball. My movers had to wait on the parking lot while I researched a new place to rent. And of course, I ended up having to pay the movers more for the time wasted. Classic example of corporate greed. The employees at the front desk are nice and helpful but the actual corporation itself is a piece of shit :)

There is a man at the front desk who was extremely rude and openly racist during my visit. All I…read moreasked was what storage unit sizes were available, and instead of getting a simple answer, I was met with hostility and disrespect. Customer service should be basic and professional, especially for a straightforward question. The interaction was uncomfortable and completely unnecessary. I hope management addresses this because no one should be treated that way for simply asking about available units.

Incredible service!! Couldn't be happier. Such a nice gentleman working at the front. He was so…read morehelpful and lovely. Will be recommending this storage space to all of my friends

We had a storage unit here for over eight or so years here! I loved the convenience, service, dock,…read moreand carts provided! Jose helped me close down our unit, and he was truly a delight. That same day I couldn't get the door to open when I was on the 6th floor and rang him from my cell and he came right up and helped me immediately and with a smile. Never had one issue in eight years. Thank you Central Storage!

I have had numerous wine storage/cellars over my lifetime from low end, medium and real high end…read more Raymond Avenue Self Storage is a HUGE building with a lot of space and I would call it a brick and mortar type operation, meets my present needs and the service on site is beyond accommodating. The wine area is under a second set of doors with coded security as well as two locks used per locker. SAFE! I've been here many years now and have not experienced any temperature or humidity issues or failures. Unless things were to change, I'm keeping my grape juice here for awhile...!

I have had a storage space in this location for over 15 years. I recommend this storage facility,…read morebecause it is clean and the service is friendly, Alex the manager is very dependable.

Joanna was great! Always great service and very helpful! Come rent! Clean and always very happy!read more

YOU HAVE TO PAY EXACT CASH AT THE KIOSK. (Or pay with card, it does not take change)…read more IF YOU LET IT TIME OUT BC YOU DONT HAVE THE EXACT AMOUNT AND HAVE TO RUN TO YOUR CAR. THE KIOSK WILL TAKE YOUR MONEY AND SAY YOU PAID NOTHING. DONT LET IT CYCLE OUT. CLICK YES WHEN IT ASKS IF YOU NEED MORE TIME. you can always pay over the amount and it will go to the next month. luckily when I paid at the kiosk and the kiosk timed out because I didn't have the exact amount. when I reentered the portal it said I paid nothing when I was a few dollars short. I called the office and they checked the kiosk for me and I was able to pay the correct amount the next day.

When you walk into the Cave, you get a super mellow feeling. It makes you want to bust open a…read morebottle of Oregon Pinot. Jenn is the manager; she's really helpful and not pushy. Jenn walked me around the place, showed me several lockers and let me choose my own. I was lucky enough to find a locker with built in shelves (much easier to get wine out when you want to get some). This place used to be a hotel, and the lockers are located in the old ballroom. It's underground, so even if the AC goes on the fritz, the wine won't spoil. Having said that, the AC runs cold and the temp is in the high 50s (guessing here). The prices are really fair and you have a few selections of sizes. One suggestion: Take the time to carefully stage your wine and mark the boxes before you store it. You'll save a lot of time not dragging cases of wine in and out of the locker to find the bottle you are looking for. The parking lot is a little difficult to get in and out. Whatever. This is a good place and beats paying thousands of dollars for a wine refrigerator.

I've stored my wine here for 8 years. Lockers are ideal for wine storage. Great system, no…read morefluctuating tempatures. Jen (staff) is always accommodating and friendly - she understands the clientele and is proactive! Highly recommended the Cave.

Sonia and Stewart were so amazing. They helped us a lot in our moving day. They were so kind,…read morefriendly and patient.

Extremely helpful and understanding! So grateful for everything they did. They truly just want to…read morehelp.

In practical terms this place is an absolute no brainer - secure, accessible, well run. Consider…read moreyou have or want to collect cases of wine. You do live in CA after all (the best wine region in the world) and there are so many wines to collect. It would be an absolute mistake to store cases of wine in a location that was not carefully controlled. In my opinion if you have more than 5 cases of wine you should be considering the Wine Grotto. They have 5 sizes of lockers and run at almost 90% occupancy at any given time. The sooner you get in the process the better off you'll be to getting the locker that fits your collection. Staff is awesome, friendly and consistent. My highest recommendation.

When my Vinotemp 100 bottle cooler went out and Vinotemp was going to take 2-3 weeks to ship the…read morepart to fix it, I had to find alternate storage. I had passed by the Wine Grotto a few times so I gave them a call. Talked to Lien, and I went down to check it out. She showed me the available lockers, I found the one I wanted, very reasonably priced, $31 per month for a small locker which holds 100 bottles easy. Plus they have these stackable storage Tubes to rent at only $2 per month for 40, and 2 bottles (Even Turley size) fit nicely into each Tube, and you can also stack bottles above the 40 Tubes. Good secure feeling as it takes both a code and a Finger scan to get into the locker area. Only took a few minutes to do the paperwork and I was signed up for 6 months, as they are running a special right now, buy 5 months, get one month free.

Easy to work with them. Made this really effortless. The storage space is super accessible, easy…read moreparking and it's an immaculately clean facility

Great Storage Facility for Moving in Los Angeles - Highly Recommend!…read moreClean, secure, and easy-to-access storage units with excellent customer service. The staff was friendly, professional, and made the entire storage process very smooth during our move. We paired this storage with Z Movers, a trusted moving company in Los Angeles, and the coordination was perfect. The movers had no trouble with loading, access, or scheduling, which made moving day fast and stress-free. If you're moving in LA and need short-term or long-term storage, this facility is a great choice--especially when working with Z Movers. Fair pricing, great security, and a very convenient location.