So disappointing that the San Marcos location should close recently. Firstly disappointment that…read morethe Vista branch should close Initally a couple of years agao and now San Marcos !! Could look after every need and now only Temecula and Pacific Beach which is too far and a real inconvenience for parts / repair !

We went to look at bikes for my son's 5th birthday. It's going to be a surprise. To our surprise,…read morethe bike and color he wanted was on display at Bicycle Warehouse. We decided to buy it. Every tag on the store on every bike states the included the "ready to ride" set up fee. The bike we wanted said $350 and includes $25 Ready to Ride. I went to look at helmets, Walter was already ringing up my husband. Where he attempted to pull a bait and switch with the tag. He rang it up at $350 PLUS $25 set up fee. When my husband asked to see the tag, he would not show it and then said it was wrong, looked on the official bike site and THEN held up a smaller bar code tag that stated $325. (Not our fault). He was being shady, and then stated "I'll take off $20". This is a $5 difference. It's the principle of the bait and switch tactics. He was quick to take off $20 because he knew he wasn't being honest. He never stated while we were asking questions at the bike at the display that it was actually a different price. He dampened a really fun experience of buying a bike for our son's birthday. We didn't walk out excited by the bike, we walked out feeling gross. We have bikes- he asked that- we could've been repeat customers had he not pulled this. It's a terrible practice and we won't be going back. We didn't buy the helmet- and the only reason we didn't walk out was because the bike my son wanted was there in store; the color is hard to come by. We bought the bike- as you can see on the receipt the bike is $330 with a $25 fee. If all the tags stated (as you can see in the various price points that the RTR fee is INCLUDED) why would the math not math? The Riprock coaster (picture included) 16" was the same price as the 20". We bought the 20". Same tag same price same INCLUDED FEE. It's shame that this was the experience of trying to buy local.

Had a flat rear tire on my wife's bike once again the folks at Trek were outstanding! Ricardo…read morealways greets us with a smile and while taking to him about the need for a new tire and inter tube one of the Techs (I didn't catch is name, wish I did) just coming back from lunch break offered to fix it right away so we didn't have to come back 10 min later we were on our way. Always outstanding customer service! Great job!

Rude wouldn't give me the time of day and random change of policy leading to them no longer…read morecarrying several parts they used to have and offering way less services

This place is the best! Everyone is incredibly friendly and the service is excellent. Jeff and…read moreKanyama truly value their customers and also strive to keep costs as low as possible. I brought in multiple janky bikes and instead of getting twisted into fixing them, even though they were pretty far beyond repair, they offered me a new bike for a comparable price. I never felt pressured to spend money and the bike I ended up with is amazing, I even got a 6 min PR on Oceanside 70.3! Go here if you want to be taken care of!

The best and ONLY place to go for service and new bikes! Jeff is outstanding, friendly & cool :)…read moreALL SMILES :) Prices are PHENOMENAL :) Thank you Jeff!

I had an excellent experience with EJOE Bike. Joe and Will are absolutely great to work with --…read moreknowledgeable, professional, and genuinely focused on helping their customers. Their support is outstanding, and they go above and beyond to make sure you get exactly what you need. As a service member, I really appreciated their military discount and the respect they show to the military community. It's rare to find a company that combines great products with this level of customer service. I'll definitely be coming back to EJOE Bike for everything e-bike related. Highly recommended!

The price of my Himiway A7 Pro was good. However the assembly was substandard. Things that…read moreshould've been on the right hand side of the cockpit were on the left-hand side. The locking grips were put on backwards and the derailleurs is not well adjusted so the shifting is really bad. When I took it out for my first ride, it was clear that the rear shock needed to be replaced and the switch to disengage the motor while shifting needed to be replaced as well. My bike sat in the shop for more than three weeks. Thankfully, all of this was still covered by a warranty and they didn't charge labor. So that was good. However, I am taking my bike to another shop to correct the mistakes the service department has made, even though I'll have to pay for labor.

I never thought my fork could feel this good. I told Johnny what I was looking for and he did not…read moredisappoint. Being a lighter rider I struggle getting my suspension feeling good. Went with Johnny's recommendation on valve/tune and also got their 3.1 piston. Fork feels like butter!

Just had my suspension serviced. I thought it was working great, after the service it was night and…read moreday better. Johnny is an awesome tuner, it's like he reads my mind. Just do it, their work is always above the expectation.

My experience here was top notch…read more Knowledgeable and responsive, I had no problems with the service, work time, or cost. My bike works great, the parts function as expected, and I had no issues with any part of this tune-up! Will definitely be back if I ever break my bike in half.

Humble, kind, nice all the qualities you want in dealing with the business. The best part of all is…read morethat they were in my budget range! So reasonable in price and really helped get my son's BMX bike tweaked ready to go highly recommend using them!

Arrived in Carlsbad from out of state and needed my Juliana Furtado serviced for a quick tune up…read moreand a cross threaded derailleur after the bike had travelled across country in a bike bag. Quick turn around service and the bike worked beautifully and was able to keep up with the MTB ladies ride in Sun Valley, Idaho and with my little nephews who I was visiting in Carlsbad! P.S. If you love supporting young entrepreneurs (can't believe he's in HS) who are knowledgeable and engaged, then this is also the shop for you! Win!

Great customer service and professionalism. I will return. We took our daughter's ebike here to get…read morethe brakes fixed. It was fixed quickly and well.

They were great. Thought my bike was dead. But the tech was surprised me. They didn't try to rip…read moreme off saying I need This and that. Simply oiled the chain pumped the tires and sent me on my way. Good guys!

There are quite a few bike stores in the area, but Alan's stands out for service and expertise…read more The staff know bikes - as they should! - and are helpful at suggesting fixes for issues. I had a recumbent picker rebuilt here - end to end replacement of nearly everything - and they did a great job. It took a while, mostly because of having to order parts. I would go out of my way to take my bike here, over other local shops.

Been using various locations to get my bike serviced over the years since moving to Carlsbad. This…read moretime it was my son's racing bike that needed a service as he was competing in the State national triathlon race at Mission Bay. I checked reviews of other locations and settled on Rev endurance. First time using George and all I can say is that I wish I had found him sooner. This level of quality and customer service is almost impossible to find. I thought there were a few small issues with the bike but George found quite a few things that needed attention and even sent me a video showing me the issues. Called me when the bike was ready and I collected my son from school and drove to collect the bike. Now for the best part of the experience. Normally I go in, pay and leave. This time, George invited both my son and I into his store and went over everything he had work on and repaired. Explained in detail what had needed fixed and explained to us in detail everything about his service. He helped us with tire pressures and saddle position which we adjusted after for my son's benefit It was a great experience overall for both of us and the quality of his work is second to none. And to top it off my sons won his race and also had tie fastest bike time for a junior on the bike course Will not hesitate to use again. You don't find quality like this that often. Even my son remarked that "he sure knows his stuff" 5 stars is the bare minimum he should get. There's a review on his YouTube channel of what he worked on with my son's bike. Well worth watching

Before I tell my story, I want to say George is so awesome! He is a small business owner, a…read moreveteran, is an avid cyclist, and has been running his business for around 12 years. I came to him because I'm a novice and had a Schwin sitting in my garage with a broken wheel. I am post op 6 weeks on my knee and needed a bike to give me some low impact movement. I wanted to know if it was even worth spending the money on getting it fixed or buying myself a new bike. Upon evaluation, George told me he was able to fix and tune up my bike at a cost that was much less than getting a new one. He kept me updated on shipment of parts and what he was currently working on. His best form of communication is through texts. Not only is George knowledgeable, George is passionate about his job and the people he helps. He made me feel comfortable as a novice biker because he answered my "newbie questions" without judgment or in a pretentious tone. George also explains things in a way that you can understand. He ensures you leave knowing how to care for and enjoy your bike. I'm coming back!!!

Had ordered some tubes, one of them was defective, Dan was very responsive and replaced the item…read moreright away. I highly recommend this shop, superb customer service.

Worst experience ever and these owners should know how their customer service is being handled. I…read morereceived an Ernie bike (originally wanted the folding bike but was told they no longer had it) without a battery, notified them same day as it was delivered. I was told multiple time they would send me a battery. Almost two weeks later they are now accusing me of lying. The audacity to say I lost it. Ive saved all the messages of them accusing me of lying. This is no way to treat anyone!! This is the worst customer service! The owners need to know how their customers are being treated!!