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    The Chapman Collection

    5.0 (7 reviews)
    Closed 11:00 am - 4:00 pm

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    west elm

    west elm

    2.4
    (83 reviews)
    4.4 mi
    $$

    I have shopped West Elm a bit over the years in various locations. I was pretty early to a concert…read moreat belly up and remembered I had a gift certificate so I decided to take a look. Upon walking in I saw two staff members talking to each other. I wandered the entire store and not once did anyone acknowledge me. Pretty surprising since there was only one other customer in the store. Another customer came in, and had to find a sales person to help her with her purchase. The other customer I saw also had to track down a sales person to ask a question. I wasn't in there very long and I saw a few things that I really liked. Some prices were reasonable and some were pretty expensive. Just depends on what you were looking for. I will probably look online to use that gift certificate unless I want to see the item in person first. It shouldn't be difficult to get help in a store or at the very least be acknowledged.

    If Mean Girls all worked together, it would be here. I had…read moreno idea the other reviews on yelp would be similar to mine - such dismissive and poor customer service. I came in on New Year's Day to return some pillows. I didn't have my receipt, only the original tags and my credit card statement which I completely understand is a hassle. I was willing to accept store credit, a reduced refund, etc. You may as well have thought I was robbing the store - the manager was called over and never looked me in the eye, demanded my drivers license and thrust a gift card in my hand and walked away. I still wanted to buy another item and I looked to the two women at the front desk who were chatting away and said "excuse me, please?". They literally looked at each other and said "Is she talking to us?" so I could hear. I felt invisible and unimportant. When they finally decided to look at me, they said no the items I wanted weren't at the store and didn't offer to help order them or check other locations. I couldn't leave fast enough.

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    west elm
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    The Country Friends Consignment Shop

    The Country Friends Consignment Shop

    4.5
    (11 reviews)
    0.1 mi
    $$$

    Prices are high. That's ok. They have BEAUTIFUL things, and all the profits get split between 70…read moredifferent charities, so it's all good! I purchased a $595 dresser. It matched my bedroom set perfectly so it made since. Another $100 to deliver... Thats basically the price for new. While I was there I saw two beautiful blue and white chairs. They were PERFECT for my bedroom. In all fairness they should have been prices at $100-$150 a piece. They were priced at $600 @ a piece!!! Again 100% to charity, a very expensive town, the more $$ collected, the more help provided to those in need! I was concerned they may be too feminine for my husband. I brought him to see them (45 minute drive) on a Saturday afternoon. The chairs had a hold on them. The employee on Saturday said, "These are on hold until close tonight. If they are not paid for by end of business today you can have them Tuesday morning!" (They are closed Sunday & Monday. I was so excited for the opportunity to buy one of these chairs! Especially after driving 45 minutes for my husband to see them. I even picked paint to match the fabric for our contractor! Monday morning I called 10 minutes after opening. I was told Yes they are here. Me: AWESOME!!! I want to buy one!!! The employee would not sell one to me until she called the other person to see if they wanted them. I said "I was told that if they were here Tuesday morning they hadn't been paid for I could purchase one" "Yes, but she is a really good customer! I will call her and get back to you " Ummm. WHAT? She had from Friday till Saturday night. LIKE EVERY OTHER CUSTOMER!!! She called me back and said I'm sorry the chairs are sold I said _______ (employee) that's very disappointing she said I'm sorry but she's a very good customer. Sad part is. I too would have been an excellent customer. My very overpriced dresser will be one of 2 first and final purchases I will make at this consignment shop. I am super to those with integrity.

    I love to make time for this shop and I always take a friend with me. I bought a beautiful Mexican…read moresilver teapot that I use to hold flowers. It makes me smile everyday!

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    The Country Friends Consignment Shop
    Upscale consignment furniture

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    Upscale consignment furniture

    The Chapman Collection - antiques - Updated June 2026

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