STAY AWAY! From personal attacks to pushy sales... Our experience with Lifetime Adoptions was…read moreextremely disappointing and raised multiple red flags from the very first interaction. The representative we spoke with, Kim, came across as overly pushy and impersonal. The conversation felt scripted rather than genuine, which immediately made us uncomfortable. Despite mentioning that I was at work, she repeatedly insisted on having my camera on, which felt inappropriate and dismissive of my situation.
Throughout the call, there was a strong assumption that we had already chosen Lifetime Adoptions, even though we clearly stated we were still exploring agencies to find the right fit. That boundary was repeatedly blown off and ignored, and the conversation continued as if our decision had already been made.
When I had asked a question, she seemed insulted that I stopped her to ask a question. This is where another red flag was raised. I had asked about how many clients (waiting families) they had as compared to expecting mothers. The response avoided the question entirely. Instead of providing a clear answer, she focused on how many mothers contact the agency. For prospective adoptive parents making a significant financial commitment, transparency around placement likelihood of adopting a child and wait times is critical. The lack of a direct answer was concerning. The fact she got squirrely around this question, made it seem like Lifetime Adoptions is more about stacking up clients (and there cash) over placement turnarounds.
We also asked about open versus closed adoptions. While I understand the agency may specialize in open adoptions, the response we received was dismissive of closed adoptions altogether. When I shared my own personal experience being adopted through a closed adoption, my perspective was completely disregarded and I was told I was "wrong." That felt deeply unprofessional and insensitive. Her dismissive behavior continued on. She went on to tell me that I was wrong and closed adoptions are wrong - completely ignoring my own lived expierence, thoughts, feelings, and reality. Her comments lead to that my own lived experiences being invalid and incorrect. Completely out of line.
As the conversation continued, the tone became increasingly uncomfortable. Then to top it off, the blame was shifted onto us. When we raised legitimate concerns and questions, Kim didn't address them--instead, she outright blamed us, as if the red flags we were seeing were somehow our fault. This was unprofessional and completely unacceptable.
Adoption is an emotional and significant journey, and we expected a level of empathy, transparency, and respect that simply was not present here for an alleged Christian organization. There is NOTHING Christian about them based off of this interaction.
Based on our experience, we would strongly encourage others stay away and to do thorough research and proceed with caution. Don't spend a bunch of money up front because you will be financially stuck in a large pool of clients. Instead, look towards "as services are rendered" agencies first.