I'm reviewing this location from the perspective of selling items…read more I've sold clothing, books, and toys here on three separate occasions. They have high standards for the clothing they accept---no stains or noticeable wash wear, which I actually appreciate because it keeps the quality of their inventory high. If your items are in excellent condition, they're not overly picky about brands, sizes, or seasons. Each time I've brought items in, they've accepted close to 80% of what I brought. I only bring clothing that's in like-new condition, which helps make the process easier for everyone. The reason I'm giving 4 instead of 5 stars is the wait time for them to review and buy clothing. Their estimated times are often very inaccurate sometimes by hours. If I lived nearby, it wouldn't be a big deal, but I live almost an hour away, so it can turn into an all-day trip just to sell one bin of clothing. The female manager (I think, she's always there) is wonderful. She is friendly, welcoming, and always a pleasure to work with. Some of the younger employees, however, could be more welcoming and improve their customer interactions. Overall, I've had positive experiences selling here and will continue to come back, but I do wish the turnaround times were more accurate.

I actually like this place when I want to get rid of my son's clothes he grew out of. I've always…read morehad a good experience, especially with the owner (and I had no idea he was the owner). You can't expect to get $10 per item you brought back. All the stuff they sell are marked at really good prices so they need to make a profit as well. He's doing a good deed with the prices he marks the clothes as. I've purchased from here and it's really affordable and cute stuff. I think we should remember to be kind to everyone because we don't know what the employees or the owner goes through with different customers everyday. He's always been kind to me and that should tell you something. Also, this is clothes our child(ren) won't fit in anymore so let's not be to harsh on what they offer.

DO NOT BUY HERE! If I could give it a 0 star I would. I bought my daughter a dress at this store…read morefor the first time. When I was paying I told the cashier that my daughter pulled the tag off. I still bought the dress not knowing what was to come. As I am getting ready for my daughter's birthday, I tried on this dress today Thursday before the weekend. The dress hurts her underarms because it's too tight. I come back to the store, Little Angels 5 days later. When I am in the store the "manager" tells me that I can't return the dress because although the receipt says EXCHANGES WITHIN 10 DAYS the policy after COVID is no exchanges. Shouldn't the receipt be corrected? The return policy is contracting if the receipt says otherwise. In addition, she said that even if the policy allowed exchanges she wouldn't exchange it because the tag wasn't on ALTHOUGH I PURCHASED IT WITHOUT THE TAG. I said she should train her employees to let the customer know so we can get another dress with a tag or have them add the tag again. The manager said it's my fault for buying the dress without a tag. This is very unacceptable and I will not be shopping here again. If the manager could have easily exchanged as a one time courtesy to keep customers coming back. But instead she was giving attitude and unprofessional.

0 stars! The worst, would NOT recommend! Take your business somewhere else, otherwise you will be…read moredisappointed. To begin with the integrity of the business is the worst. They (employees and manager) take advantage of the customers. Rude customer service, unreliable information is communicated to the customer. Giselle took my order and told me I had to pay expedited shipping to have the dress arrive on time, which I did because my event was coming up in a week. Two days later, I get a call stating they don't make size 16 (youth) on that type of dress that I ordered. I had to go to the store and select another dress. They asked to select two different styles to make sure they had one size 16 by Friday. Option A was the same price as the initial dress that I had paid. Giselle assured me I would be refunded for the difference if they sent the dress from Option B. Option B was cheaper. Friday comes, they gave me the dress (Option B) and no refund. The person who gave me the dress said she couldn't give me the difference and that I had to speak with Giselle. I asked her to call the manager. Manager is not onsite, they reach her by phone and of course she is not customer friendly. Once the sales lady hanged up, she mentioned she understood my frustration and she recommended to take pictures of the catalog prices before I left the store since she has noticed they change the prices in the catalog when disputes arise. This is so UNETHICAL!!! I went to speak with Gisselle a few days later, Giselle tried to act like she had not mentioned the refund information. Then she admitted and said that she did mentioned I would be refunded for the difference but that all dresses sizes 14-16 are added a $10 fee. I said that wasn't communicated to me at time of purchase when paying for the dress. Plus, the amount that they had to refund me was greater than the $10 fee story that she pulled out of nowhere. Long story short, I didn't get my refund even though I paid more for a dress that was priced lower. I will not come to this store again.

Great store! This concept makes so much sense--why buy new when you can thrift baby clothes that…read morethey'll only wear a few times before outgrowing them? Even better, you can bring items back to sell once you're done with them (as long as they are in season and current style). The prices are also noticeably lower than many other thrift stores. A few helpful things I learned from the owners: * Bring items that are currently in season * Make sure everything is clean (of course!) * They may not be able to accept everything, since they also purchase items from other sellers They also carry some new clothing and toys. I especially love the Bird & Bean and Dumpling pajamas--I've bought them as gifts for several people. On top of that, they offer books and maternity wear, which makes it a really well-rounded shop. Also lovely local owners that are mamas. Support Local.

High quality spot for pre-loved kids and maternity clothing…read more My daughter found the most adorable jogger set in excellent condition here for a very reasonable price. Whenever she dons it she's showered with compliments. Alameda has a lot of great thrift, consignment, and vintage shops, including more than a couple on this block, so even if you don't strike gold here, you might next door.

H & M (Southland Mall), Hayward…read more May 31,2026 I haven't been here in awhile, lines gets pretty long. There's a bunch of stuff for the whole family: men's, women's and children. They have a bunch of new stuff as usual. Would go back if I'm in the area.

The manager Melissa is a joke!! I tried to return an unopened socked and was told by Melissa that…read moreH&M return policy doesn't take back socks or underwear. She suggested that I called customer service. And I did, customer service said if it's not worn and package is in tack that any H&M store will refund the return. I hope she gets some training. Especially customer service smh.

I'm not a big Gap person. I don't seek them out and usually pass them up when I go to the mall. We…read morewere in the Marina outlet shopping center and had time so we stopped in the gap. At first I wasn't impressed. Mostly T-shirt's and sweat shirts and casual clothing. I'm not in need of casual clothing at this time. Looking on the wall I saw some slacks. They were on sale and reasonable priced so I took a closer look. They had my size, 4, short so I decided to try a pair on. They fit perfect and they had black. I don't have any black pants due to they attract fuzz and dog hair. When I had my dog I got rid of all my black pants due they looked tacky with all her hair on it. There was no getting out of the house hairless. Now that she passed this is the perfect time to invest in some black slacks. I am now ready for fall and winter. It's going to look fabulous with my sweaters and blouses.

This store is always clean. Anytime I walk into a department there are staff around. I'm always…read moregreeted and asked if I need any help. The clothes is always nicely placed. I can almost always find the size i'm looking for and when I don'tI just ask someone nearby and they find someone to help me or if it's their department they go to the back and look. Almost every time I find the size I need. The lines get crazy long! Especially on weekends so when I do decide to come here I come on a week day and exactly at 10am when they open.

A very cool, retro, or should I say vintage, store in Downtown Hayward!!…read more The men's selection is pretty good, along with a good assortment of hats. I didn't venture far from the mens selection, upon entering, you are greeted by very friendly people who work here. The hat section alone will have me coming back here!!

I could spend $$$ in this store! Men's choice hats, women's vintage style clothing, Mexicana…read moredecor and tasteful leather items such as wallets, bracelets and earrings. Items not typically seen in other stores. Beautifully embroidered cloth bags and tons of black t-shirts. Hello Kitty and Karomi on typical and unusual items. Bling-bling need-sunglasses type of sparkly items like jewelry, keychains and bags. Latino style art and Hollywood style art cards and stickers. Only open Fri, Sat & Sun, but this is a destination shop with restaurants and theater nearby. Definitely worth heading to B Street. Bonus that the shopkeeper is friendly and fun to talk to!

I really love shopping here. I have always loved thrifting the thrill of the hunt and not knowing…read morewhat you will find. Eco Thrift has NO fitting rooms so plan accordingly. I wear layered clothing or leggings and a slim fitting top. The store is well organized and sections are clearly marked. As with many thrift stores there are different colors marked down every day please listen for the announcements or check the board. I would recommend grabbing a cart because last time I went I found quite a bit and was carrying around my treasures. As with thrifting you never know what you are going to discover. The last time I went I came out with two fantastic finds one a H&M black cotton dress suitable for work wear and take you straight into evening or happy hour. The ruffle tiered dress I admit I paid more than I wanted to but Google came to the rescue and I saw several original retail prices and I found it over $ 100.00 brand new so I decided to splurge and purchase the dress. Service I can't comment on because I usually don't ask for help and there is self checkout available. But I don't know if my last encounter with customer service I should be flattered or insulted. I was checking out my items and the lady that was working at the front thought I was stealing my OWN jacket that I came in wearing! I said this jacket is mine check the cameras I was wearing it when I came in here! All in all a great thrift store but give yourself time because there is so much to look at. I find if I give myself time I find more treasures rather than just rushing through. Also, keep your finds close at hand with the case of the orange ruffle dress after people saw me put it on they were asking if I was going to purchase it while I was trying it on! There were people definitely waiting for me to put it down. Good Luck and Happy thrifting

I've had a frustrating experience with the opening hours. Every time I call, I'm told the store…read moreopens at 8:00 AM, but when I arrive at 8:00, I'm told the store actually opened at 7:00 AM. By then, many of the best items have already been picked over, which makes it really difficult to shop. I enjoy shopping here and understand that opening times can sometimes change, but I would really appreciate it if the information given over the phone matched the actual opening time. Accurate hours would help customers plan their visits and have a fair chance at finding good items.

I always find great items for my son at Lauren's closet and the pricing is very reasonable. This…read morepast shop there was very low amount of stock in his size range, but maybe there aren't enough consigners in his size. The women's section was also very low on clothing options in my size, and I only run a 6-8. I would love to see clothing that does not run so small!

To the owner / front desk lady: Fix your face and don't eat in front of the customer while you're…read moretalking - This is basic etiquette. I had Zara, H&M, Steve Madden, J. Crew, Calvin Klein & even Kylie & Kendall clothing & shoes that I tried to sell. She didn't even take 2 minutes to look through my stuff. On top of that, she couldn't manage to abstain from stuffing her face with food WHILE STILL TALKING to me - rude and gross. She's much older too, you'd think she would know better. Don't waste your time here! Go to Crossroads for better service and better clothing styles. I just got $30 from selling with them today. Thanks for nothing! Also, for this being a consignment store, they sell a lot of new and EXPENSIVE things for kids. Honestly, I'm surprised they survived through the pandemic