Growing up, as a teenager and into my 20s, the Old Navy in Lynnwood was one of the stores I enjoyed…read morefor clothes and flip flops shopping. The store was typically well stocked and clothes were logically sectioned. While not all of the clothes fit my physique, I could typically find something for each part of a full outfit. Prices were great to excellent and the sales were spot on. The parking lot was large and shared and not too busy depending on the day/time of day. Inside the store, the merchandise tended to be tidy and handled a larger number of shoppers well. Lines at check out could be longer on bigger shopping days such as Black Friday. Even on non holidays, there have been shorter lines. The line wait time depended a bit on how much/what each customer was purchasing.

they offered a discount if i applied or a credit card and was accepted…read more I did, was accepted, but they never gave me a discount because of a clerical error on their part.

What happened to Zara? This would be an in depth thesis question!…read more I used to shop in Europe and Zara was the IT clothing spot for fancy, classy, and timeless staples. Made in Italy, Spain and Portugal the clothing was well tailored and fit a 32/30 general male physique. When Zara opened in Vancouver it was more boutique like and slightly pricier and the quality was good. This was before COS and other European brands making their way to the States. I shopped at Zara during the latter half of 2010 - 2018 quite regularly and the website was eye catching, the blazers on sale were $39, and the quality was good. You could still find made in Europe clothing and the production seemed to transition to Bangladesh, Vietnam and other countries. As of late, the quality before pandemic is garbage. The clothing unravels after hanging it in a rack, the fabric is cheap, and the material appears to be of the lowest quality. The Westlake and Bellevue locations appear like outlets with rejected clothing from 5 seasons ago and little change with new or updated fashion. It's like a European Ross evoking a European douche bag at the club with skinny jeans, frayed pants, Zara shirt and cologne. Staff are still pretty snooty and don't often help. Maybe one staff will but it's rare. They seem too busy folding clothing that isn't selling. Really sad.

Extremely poor customer service. Very unprofessional manager…read more Very bad return policy. I will never shop there any more.

Very bad customer service due to bought hoodie for my son the Sercurity button still on employee…read moreforget to take it off my son came back after a couple weeks ask them to take the security button off however they asked for paper receipt he showed one of employees his receipt on the phone they refused. Then I made a trip to come over H&M in Lynnwood then they asked me show bank statements to prove the purchase to them. Finally I showed them the account from my son phone again then they accepted and take off the Sercurity button on the hoodie. So ridiculous the hoodie value under 16$ we are very disappoint with H&M customer services

Cheap clothes for a cheap price. Obviously, the products here are designed for short term seasonal…read morewear and not something to invest in if you're looking for high quality items that you plan on keeping for longer than a few years. The shirts literally start to disintegrate after a few washes (in cold water in gentle cycles with no heat drying- they still aren't designed to last very long). However, it's easy to throw together a cute outfit on an extremely tight budget with shirts costing as low as $5-$10 on sale... Goes without saying - their model is extremely unsustainable and horrific for the environment, but again.... Everyone in America is poor now so this helps them cover their skin I suppose. everyone is chasing the last few remaining pennies

I love this place. I have the best clothing and shoes and jewelry and I got some perfume too, but…read moremost of all I love the fact that they're absolutely clean organized and I can find the things that I want and need right away. The other thing that I admired is my cashier same as Connor whoever hired him you got a good one there he was pleasant he said please he said thank you and he said have a good day, but most of all he had a beautiful smile and he knew his job, thank you for all your hard work Connor I hope your boss kiss you the best race ever because you deserve it. You made me feel at home and made me feel like I was going to have a wonderful day, thank you, Noyack for all you do, and we'll see you soon. You get five stars from me and lots of love that referral Lady.

I've shopped here on and off over the last 20 years since I've lived in the area. Everybody says go…read moreto Nordstrom rack. Well over that 20-year time period I can probably count on one hand how many times I walked out of there with something worthwhile. For one thing the store is always in a fair amount of disarray. The racks are overcrowded. Too many items where they just have one or two things and it's really hard to find what you want in your size. A lot of stuff on the floor and if you do find something you love you have to wonder if it was stepped on or rolled over by a cart at some point. The prices probably are more reasonable if you do find something but you really got to dig. The thing that really burns my hide is the line. It's been long often in the past but it could be worthwhile if you found something. This most recent time I went the line was ridiculous. I would guess there was 35 or 40 people in line and three cashiers. The people were lined up all the way to the dressing room. I expect this if I go in Ross or the Goodwill. Not Nordstrom rack. Never again. But I want to give credit where credit is due, the cashiers despite the crushing workload where personable and did not display any stress despite the obvious frustration of everyone staring at them doing their job. Thank you for what you're doing, and hang in there ladies!

After my last visit to Burlington before month ago and giving it a bad review due to the bad…read morecustomer service: The lady (I think she's the manager) who was working at register 5 tonight (name on receipt Adrienne), Feb 7, with blonde hair, is the sweetest person ever! I'm sorry I forgot to double check you name, but you made my shopping experience at Burlington another excellent one. I wish there were 100 more people like you in the world! _____________________ Do not buy makeup or hair products or skin care (anything maybe except clothes and home products) at Burlington Honestly, be careful buying products at Burlington. A lot of the stuff on the shelves is already opened and clearly used or tested by other people. Then if you buy something, notice a weird smell or texture, and decide to return it without even using it, they won't accept the return. I get no returns for sealed products (perfume etc), but when items are already open and touched by who-knows-how-many people, refusing returns just doesn't make sense. Buy at your own risk ‍ or don't buy at all honestly I honestly recommend buying at Marshalls instead -- way better overall, cleaner products, and a much better buyer experience.

A much cleaner, organized, and tidy location than most! Lots of clearance items left from end of…read moreseason selection, such as .69c for a 3-pk of wine bottle gift bags, $1.69 for a 2-pk of holiday wrapping paper. Small selection of furniture like office chairs, barstools, shelves, and organizers. Lower prices than competitor discount retail stores. Cashier was quick, efficient, and cordial enough. I was definitely pleasantly surprised by the condition of the shelves and racks considering the volume of shoppers this location has - kudos!