Growing up, as a teenager and into my 20s, the Old Navy in Lynnwood was one of the stores I enjoyed…read morefor clothes and flip flops shopping. The store was typically well stocked and clothes were logically sectioned. While not all of the clothes fit my physique, I could typically find something for each part of a full outfit. Prices were great to excellent and the sales were spot on. The parking lot was large and shared and not too busy depending on the day/time of day. Inside the store, the merchandise tended to be tidy and handled a larger number of shoppers well. Lines at check out could be longer on bigger shopping days such as Black Friday. Even on non holidays, there have been shorter lines. The line wait time depended a bit on how much/what each customer was purchasing.

I wish I could say something positive but for me there is nothing there in my size. I guess I could…read morebuy jeans or cargo pants and shorts there, but shirts, sweaters, and jackets are never available. Im 6'5" and wear a 2xl shirt off the rack. They obviously have 2xl as a size, but apparently order so few of them that I have almost never seen them. Last week, the only jacket available was this hideous Mao jacket that looked like it was taken from a mailman scarecrow. This has been the case for the last four or five times I've visited this location. I get it. You don't care about my business.

I've always loved shopping both online and in person at Zara…read more But now they really have a customer for life! I purchased a few items at the Alderwood Mall Lynnwood Store on 4/6/24 and paid with a gift card I had received. Was chatting with the gal behind the counter about the weather we were having. Left store and got home and my gift card was missing. I know it still had a balance, and was bummed that I didn't get it back. I totally figured that probably someone else would use it and thought it was lost. I decided to go to the mall on 5/2/24 and checked with a few ladies behind the counter and they referred me to the manager on duty. I had my original receipt with the gift card used and its remaining balance on it. She left the counter and went in the back, and several minutes later came back with my gift card! I was so pleasantly shocked! I was impressed that there were honest employees working there! Thank you so much, it wasn't the balance amount, but the fact that I received it back! This speaks volumes about management and training and customer service and satisfaction! You are all the best!!

Extremely poor customer service. Very unprofessional manager…read more Very bad return policy. I will never shop there any more.

Very bad customer service due to bought hoodie for my son the Sercurity button still on employee…read moreforget to take it off my son came back after a couple weeks ask them to take the security button off however they asked for paper receipt he showed one of employees his receipt on the phone they refused. Then I made a trip to come over H&M in Lynnwood then they asked me show bank statements to prove the purchase to them. Finally I showed them the account from my son phone again then they accepted and take off the Sercurity button on the hoodie. So ridiculous the hoodie value under 16$ we are very disappoint with H&M customer services

Cheap clothes for a cheap price. Obviously, the products here are designed for short term seasonal…read morewear and not something to invest in if you're looking for high quality items that you plan on keeping for longer than a few years. The shirts literally start to disintegrate after a few washes (in cold water in gentle cycles with no heat drying- they still aren't designed to last very long). However, it's easy to throw together a cute outfit on an extremely tight budget with shirts costing as low as $5-$10 on sale... Goes without saying - their model is extremely unsustainable and horrific for the environment, but again.... Everyone in America is poor now so this helps them cover their skin I suppose. everyone is chasing the last few remaining pennies

I love this place. I have the best clothing and shoes and jewelry and I got some perfume too, but…read moremost of all I love the fact that they're absolutely clean organized and I can find the things that I want and need right away. The other thing that I admired is my cashier same as Connor whoever hired him you got a good one there he was pleasant he said please he said thank you and he said have a good day, but most of all he had a beautiful smile and he knew his job, thank you for all your hard work Connor I hope your boss kiss you the best race ever because you deserve it. You made me feel at home and made me feel like I was going to have a wonderful day, thank you, Noyack for all you do, and we'll see you soon. You get five stars from me and lots of love that referral Lady.

I've shopped here on and off over the last 20 years since I've lived in the area. Everybody says go…read moreto Nordstrom rack. Well over that 20-year time period I can probably count on one hand how many times I walked out of there with something worthwhile. For one thing the store is always in a fair amount of disarray. The racks are overcrowded. Too many items where they just have one or two things and it's really hard to find what you want in your size. A lot of stuff on the floor and if you do find something you love you have to wonder if it was stepped on or rolled over by a cart at some point. The prices probably are more reasonable if you do find something but you really got to dig. The thing that really burns my hide is the line. It's been long often in the past but it could be worthwhile if you found something. This most recent time I went the line was ridiculous. I would guess there was 35 or 40 people in line and three cashiers. The people were lined up all the way to the dressing room. I expect this if I go in Ross or the Goodwill. Not Nordstrom rack. Never again. But I want to give credit where credit is due, the cashiers despite the crushing workload where personable and did not display any stress despite the obvious frustration of everyone staring at them doing their job. Thank you for what you're doing, and hang in there ladies!

After my last visit to Burlington before month ago and giving it a bad review due to the bad…read morecustomer service: The lady (I think she's the manager) who was working at register 5 tonight (name on receipt Adrienne), Feb 7, with blonde hair, is the sweetest person ever! I'm sorry I forgot to double check you name, but you made my shopping experience at Burlington another excellent one. I wish there were 100 more people like you in the world! _____________________ Do not buy makeup or hair products or skin care (anything maybe except clothes and home products) at Burlington Honestly, be careful buying products at Burlington. A lot of the stuff on the shelves is already opened and clearly used or tested by other people. Then if you buy something, notice a weird smell or texture, and decide to return it without even using it, they won't accept the return. I get no returns for sealed products (perfume etc), but when items are already open and touched by who-knows-how-many people, refusing returns just doesn't make sense. Buy at your own risk ‍ or don't buy at all honestly I honestly recommend buying at Marshalls instead -- way better overall, cleaner products, and a much better buyer experience.

A much cleaner, organized, and tidy location than most! Lots of clearance items left from end of…read moreseason selection, such as .69c for a 3-pk of wine bottle gift bags, $1.69 for a 2-pk of holiday wrapping paper. Small selection of furniture like office chairs, barstools, shelves, and organizers. Lower prices than competitor discount retail stores. Cashier was quick, efficient, and cordial enough. I was definitely pleasantly surprised by the condition of the shelves and racks considering the volume of shoppers this location has - kudos!