Compliments to all the staff. And Patricia, courteous,kind,customer service.and clean and organized…read morestore....

I like old navy, nice and high quality and diverse products specially for the kids, I recommend it…read morehighly

I've had a gift card for Nordstrom since early December and I am the type of person that will hold…read moreonto a gift F-O-R-E-V-E-R... so when the hubby decided on an outing to the mall, we jumped on the chance to get out of the house. But little did I know that he had something else up his sleeve in regards to my gift card. So we walk the mall and we finally get to the Nordstrom Rack store... ahh, the fine things I can find in there. We start to look at the shoes and he starts to pick out shoes for me... and turns to me and says that we aren't leaving the store until I use my gift card money. G-A-S-P! The audacity! My husband telling me that I need to spend money on myself! LOL!! As I clutched my imaginary pearls - all of a sudden I'm southern and in shock! - I started looking around for things that I wanted! How dare I, right?! We finally get to the register... with 4 pairs of shoes and a pair of sunglasses in tow... the wonderful Haley B was the person that we had the opportunity to ring out with. As my items were being rung up, I noticed that my gift card wasn't going to cover the whole amount of the purchase. So I make a comment to the hubby that I'm gonna have to leave something behind since I wouldn't have enough to cover the total... Haley jumps in and asks me the amount on the gift card and after I tell her, she advises me that she will add a coupon to my amount so that I wouldn't be over! OMG!!! Now that's what I call customer service!!! I was over the moon walking out of the store with everything that I wanted because of one employees looking out for a customer! Thank you to Haley for helping this mom out!! It was certainly appreciated!

Customer Service was really bad! I will never shop at a Lid store ever again! manager was really…read morerude! team had two prices but wouldn't honor the lower price. contacted corporate office about the issue. No follow up from them! Bad service!

Nice mall and it's clean and has so much that you will enjoy like hollister, cupcakes by Molly,…read moreactivities for kids, watches and phone, T mobile, target and Dicks is attached, and so much more. It also has a food court for real food and not just auntie Anne's pretzels. Lots of free parking at a lot that's several floors and has cover too for certain floors. Just a gr are sat wholesome place.

TMOBLIE STORE: I went into this location recently because my phone screen was cracked and I needed…read moreassistance filing a claim. Unfortunately, this was one of the most unprofessional customer service experiences I've had with T-Mobile. When I walked in, there were three employees in the store and another who appeared to be on break looking at phone cases. I was not greeted, acknowledged, or offered any help for about 15 minutes. Eventually, an employee approached me. I explained my situation, and she told me she could not help me and that I had to go online to file the claim myself. When I later called T-Mobile directly, I was told that store representatives are in fact able to help customers file claims. That means this employee chose not to assist me, which is extremely disappointing. I've been a loyal T-Mobile customer for 9 years (and before that a Sprint customer). I expect at least basic courtesy and accurate information when I visit a store. This location failed at both. Customer service is about helping the customer, not making them feel like they are a burden. No one was willing to do their job to assist. Sadly, I will not be returning to this store and I hope management takes steps to retrain their staff!

My wife, mother-in-law, and I had a fun and pleasant shopping experience, thanks to Taylor. She was…read moreincredibly attentive, helpful, and quite fashionable herself, which made the experience even better. We'll definitely be back--and next time, we'll be asking for Taylor by name!

Long story short, I came here after Windsor wouldn't let me try on an adidtional pari of jeans…read morewhile I was already in the fitting room. I came to Akira where I was treated like I was in the damn Gucci store with excellent service, help with finding outfits, mulfiple reps assisted me, very pleasant and over accomadating. Made me want to come back. Spent a few hundred that Windsor lost out on. Akira never dissappoints.

My girl Krista hooked it up when our coupon wasn't working…read more She was friendly and talkative and really helped us saved a lot of money by doing us a solid by acknowledging the coupon and honoring it while not being able to follow protocol due to technological failures. Kohls has really great deals and great customer service

The cashier, older looking man, was so rude! He kept huffing and puffing over something that was…read moreout of my control. I was dealing with a problem that was out of my control, internet wasn't working so I couldn't pull up my kohls card. Anyways, he was growing impatient although I was apologizing over and over again while on the phone with customer service. My kohls card stopped working so I got on the phone with customer service and again... huffing and puffing. Customer service finally told me that my card was available for usage and all problems were resolved but somehow my card, with a balance of more than 500, was still "declining" in which the cashier was saying so loud, but it's okay, anyways he kept saying my card was declining although I had not inserted, tapped, or even enter my phone number.

It was awesome experience. nice & clean store. I wish prices were a little bit cheaper.read more

Nice store with good price. Always something to spend your money on. Love everything about!read more

Staff is excellent. Came here right before Christmas in search of some particular gifts I had seen…read moreonline. Both of the guys helping me were very helpful and the definition of superb customer service. I really appreciate seeing employees dedicated to customers and willing to interact and assist. If I would need to go to Hot Topic again, I would choose this location ahead of a closer one because I feel I can steadily rely on the quality of service given.

The customer service sucks every single time I am here, and I just came here yesterday with my…read moreboyfriend because he is obsessed with Funko Pops (they have tons of them here), and no one acknowledged our presence in the store. They didn't greet us or even say anything to us, and the one young girl who was working helped a young girl find a Panic at the Disco! shirt, and she seemed so annoyed when she walked her to the back of the store. After "helping" the young girl, the employee literally brushed right past me and did not even say one word to me. Nice way to treat customers, apparently they pretend we are invisible. If you want to buy band shirts, this is your place to go, but don't expect the employees to really help you. Anytime you ever ask if they have more of a size in the back, they say no because all of what they have is out on the floor... Also, most of the time, they won't even say that they can check another location for you or that they can call you when they get more in, instead, they just walk away from you. Very annoying location, but since this store caters to teenagers, teenagers usually don't give a crap about customer service.

I applaud the Service, prompt and joyful assistance, consistent from all three gentlemen. One in…read moreparticular was excellent and it positively impacted his co workers. I have to get his name and edit this. Dec 29, 2025 Monday around 730 830pm. It's my FIRST TIME EVER, feeling good and willing to leave with multiple shoes, JUST BECAUSE OF THE GREAT SERVICE. I shop at many athletic shoe stores at the hip, fashion outlets, stores in Chicago and NYC, FL, never have we felt good from the beginning to end. I work for the Corporate world recommend these gentlemen in a second for our customers service and SALES roles. My little girl and I left with multiple shoes. We will be back! Thank you and take care of your employees as the were happy doing there job, not commission. I recommend signs outside the door, better marketing as I passed these stores up so often, didn't know they sold shoes and what we were looking for.

From the owner: Express yourself when you dress yourself with Journeys! Our store offers the latest styles of skate…read moreshoes, athletic sneakers, boots, platforms, sandals, clothing, and accessories for men, women, and kids. It's the one-stop for carefully curated selections from brands like Converse, Vans, Crocs, Birkenstock, HeyDude, Dr. Martens, UGG, Timberland, New Balance, adidas, and more. Our friendly staff will walk you through current trends and help you every step of the way to define your personal look. We can't wait to see you in store!"