I have been shopping at Target Glenview since it opened over 20 years ago. I can say that I like shopping there. However, in the recent couple of years, I don't know what is wrong with their customer service department. It used to be friendly, polite, and competent. Now, their customer service, especially some of their managers, who are arrogant and unaccommodating, could easily ruin the whole shopping experience. Recently, a couple days before Christmas, my good shopping experience was ruined by the middle-age female staff, named Luba, at the self-checkout stations. Then it was further worsened by her manager Alex. When there was a discrepancy between the scanned price and the price listed on the rack, Luba refused to ask someone to verify the price or honor the posted price. Instead, she insisted the scanned price must be correct and told me that if I did not like the price, I did not have to buy the item. To avoid wasting time, I chose not to purchase one item and paid the higher price for another. At the end, I was supposed to get a gift card from a deal. Nowadays, for security reason, Target would need their staff to put a sticker on the gift card, then scan it to link it to my account. However, after Luba put the sticker on the gift card, she didn't know what to do. She kept scanning the gift card as if I was using it for the transaction. Her action made the purchase system acting weird. Then she questioned if I was eligible for the gift card, and got her boss to help. Her boss was Alex. I had dealt with him numerous of times. He never smiles, acting in a condescending way, had never accommodated. This time, he said that the system had stopped working, and he had to void the whole transaction and re-scan everything. Needless to say, I was not happy. I said it's wasting my time. Then he responded by saying "it's wasting my time too"! I said he got paid for it. The he mumbled something. What kind of attitude was that? He was the customer service manager who needed to correct the mistake made by his staff. When I said the female staff didn't know what she was doing, he dismissed it by saying that Luba usually does not work in that area. That explanation is unacceptable, she was assigned to assist customers at self-checkout and should have been properly trained. It would have been fine if both of them just apologized for my inconvenience, but neither of them did that. No sorry, no thank you, Target really need to re-train their customer service staff of the Glenview store to understand what good customer service is. read more

This is a particularly large, clean, and relatively quiet and calm Target with a big and spacious parking lot. They are in a pretty large and well spaced out strip mall that includes a Kohl's, an Aldi's, and several eateries as well. We don't go here often, mainly for household knick-knack items and when coincidentally nearby, but it is one of my favorite Target locations. read more

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Be prepared to wait for 45 min to check yourself out. The self checkout line was the only option open , despite dozens of staff milling around the store. The line was backed up all the way to the grocery section & still no one cared to open up a register. I don't blame the people boycotting target. A profit driven company that doesn't care for people - customers or staff. If you are willing to replace all of your human employees with self-checkout counters , than I am willing to replace you with Costco read more

The store itself is great however the checkout experience is not. Since their self checkout machines are now card only, this forces everyone using cash to use the manned checkouts. No problem with that except when you only have one lane open and it backs up into the women clothing aisle. Absolutely ridiculous! I should not be forced to wait in line for 30 minutes when I'm getting one or two items behind people with a shopping cart overfulled and not allowing those with one item in hand ahead of them like people used to do back in the 80s and 90s give courtesy to those with a few items so they don't have to wait while a full shopping cart gets scanned. What happened to fast service? Guess service is far and beyond at Traget when there is no front end manager on duty whom I can talk to nor have them call for backup or themselves be the backup. Now you cut on labor at the self checkout blaming how money would get stuck and machines break so you aren't accepting money there and also due to theft. You're actually encouraging theft now even more with cards only. I ended up not buying anything because the cashier that had one guy in line and was done with him said she's closed even though she saw me with one item in my hand like she couldn't take care of me or could at least called backup. Yep so you lost a sale right there because your refusal to open more lanes or another lane when you see a line backed up. And it doesn't matter if it's morning, noon or night. Thought you guys opened registers when there was 3 people in line waiting but guess not. Worse service than Walgreens. Walgreens opens up additional checkouts when there is a line, actually cares about customer having a pleasant experience despite being small and limited floor staff. But at Target expect to wait hours on end if you are using cash. It's like they are forcing people into using cards against their will of they want to shop. As for a gift card, why should I spend money and pre pay the Target corporation for one time shopping. Just hire more cashiers or get the manager to help at the checkout instead of skimping on customer relations. read more

This is the worst parking lot that I have ever been to. You can't get a close by the door parking space. You have to go around 15 times to get a closer parking space and people honking their horns at you. Someone almost got my parking space when I had my directional light on aiming to go to the parking space. People don't watch for you. It takes forever to get out of here and people are so impatient. hate this parking lot. I was going to go to my car and I saw this black suv just sitting there. I almost couldn't get out of my parking space because of the car just sitting there. It's the only place to get a charge for your phone read more

Targets are pretty standard. This one looks pretty new but maybe that's because I've been inside a Target store fewer than five times since the panic-buying days of the pandemic began. This one may be a bit more bougie because it's located in Glenview, and has definitely had a bit of a makeover in recent years. Parking is plentiful, and there are some EV charging stations in the lot for the businesses here. There's an optical center and Starbucks as you find in most targets these days. read more

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I am a target girl through and through, but the staff seem to be overwhelmed and unhappy. I feel bad. The tech area of the store never has anyone there. They need to have more tech people available so that service is quicker for electronic sales. The pick up orders for me are always quick and easy! read more

Used the target app then drove to pick up. Excellent drop off service came out to the car in under five minutes! So convenient! The app confirmation is so easy to use. I'd like to take off a 1/2 star because I specifically drove to this location because I purchased a Frankenstein feathery friend. After completing my purchase I was notified it was no longer in stock. It was the only one available in the Chicago area. A more accurate connection between in store inventory and the website would have saved me a trip. read more

Had a gift card that wasn't coming up as an active one. Tried to ask to help me figure out what was going on. Kept passing me off to other people and made me call the phone number who was also not helpful. Customer service is gone unfortunately. read more

Nice outside of the building. Came in for some quick shopping. Everything was pretty nicely organized and the crowd of people wasn't too bad for 6:00pm on a Tuesday. Mostly looking for funk pops to collect to see if there were any new ones out but this location didn't really have much to chose from. Electronic section wasn't the best in organization but you can only do so much when people don't have respect putting the phone cases back. Overall great target to visit. read more

On June 6, 2025, Target Red Card electronically charged me the balance, $692.47 twice. Target admits it was a mistake and I am owed the $ back. Target claims it is not possible to refund the $ electronically - even though it was taken electronically. Target claims I will be sent a check. Each time I call Target about the check, I am assured it was sent and I need to wait 10 business days to receive it. Target claims to have sent at least 3 checks. Each time I call, I get different dates that checks were sent. Today, I spoke to 2 people. The first one said the check was just sent on September 11. When I pointed out that day is three days away, he claimed that I was wrong about today's date (09/08/2025). He said no checks have been returned to Target. I insisted on speaking with a manager. That person told me that 2 checks have been returned to Target from the U.S. Post Office. (I have no problem receiving bills from Target each month.) Then the Target manager pointed out that I have an apt. # and those places are known for theft. I pointed out the U.S. Post Office sends me pictures of all mail I am to receive each day. I also live in a building with only 4 units. The Target manager says I cannot get a credit for the $692.47 nor can I get it electronically. He refused to send me to another department or any other manager. I think 3 months is long enough to wait for Target's mistake. read more

I like Target overall and refuse to shop elsewhere (WM) but for some reason the Drive Up service at this location is riddled with problems. They constantly mess my order up somehow, either give me an item I didnt order, forget to give me something I did order, or give me a similar item but not the one I ordered. Interestingly enough this is the only location it happens at, I've had no such problems at other locations. read more

This is one of my favorite Target locations because it is a bigger store and always clean and well organized. Everyone who works here is always super friendly. The order pick up at this location is super speedy. Just for the order pick-up alone, this Target is one of my favorite stores!!! read more

Always out of stock. Overall the merchandise has become so cheap - Target used to my go to store for home, clothing basics, and personal care. Now it's just a disappointment. And the prices are no longer a bargain. read more

Today I went to Target on Willow Road in Glenview. There was one check-out open and one area of self-check out open. Between the two check-out options there were over 17 people waiting in line. In the past when a manager would see this they would tell customers to go to the Customer service counter to check-out to handle the over flow. I proceeded to the Customer Service counter where there were 2 people waiting in line to return an item. When it was my turn, I proceeded to the counter where a girl named Jacqui was waiting to help. She said with a nasty and condescending attitude "I can not check you out here as this is JUST for other services than a regular check-out! You will have to go to the check-out areas! Then she proceeded to state "When there is a line of other customers in line here at the customer service desk... we will not help you!" I looked all around me and there was not even one customer at the customer service desk! I then asked for a manager. She called a manager and then they stated the same with an attitude. A customer walked up and Jacqui proceeded to help them. The customer finished and walked off. Then Jacqui immediately went to the back where she could not be seen. I went to the area where Jacqui was which was 2 ft from the doorway and Jacqui was hanging some items up. I said "Jacqui, why won't you help me there are no customers at the customer service desk?" She then responded in a strong nasty tone "Can't you see I am busy?" Another associate who had heard the conversations came to help me. His name was JOE and he understood the concept of CUSTOMER FIRST! What a wonderful employee and was so kind and HELPFUL instead of a young inexperienced girl who was trying everything to not help. Target.... you need to fire Jacqui as she doesn't understand the TARGET principle of "Customer First and to Help anyway they can!" read more

Target - Jacqui, unhelpful nasty customer service girl - Department Stores Near Me - Glenview, Illinois

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Can this possibly be the best Target out there? Spotless and well stocked. Everything was super easy to find. The displays were outstanding! Every employee I spoke to was kind and courteous. They would tell me hello as they walked by, I really liked that! When I asked for help they were knowledgeable of the store and took me right away. Even though this isn't my typical Target, I'm dividing out of my way. Oh and maybe the cleanest restrooms I've ever seen at a retail store. read more

Target - Probably one of the best targets I have ever been to.. - Department Stores Near Me - Glenview, Illinois

After I bought our groceries and put it in my car I went to this section to bought clothes for my kids. I got my salary that's why I bought them new clothes aside from buying them a chocolates and foods. I went to the kid's section. I bought a dress, blouse and skirt for my daughter. I'm lucky since the blouse that I purchased have a 70 percent discount. It ca save a lot of money. I bought 2 pieces of dress. After that I went to the boy's section to bought my son a jacket and shirt. He likes a jacket with some hoodies. I bought a dark green and beige color of hoodies. I really like the qualities and my son will be so happy with this. Then I went to adult section to bought a polo shirt for my husband. I bought a 3 pieces of polo. I also bought a dress for myself. After that I paid it to the counter. I recommend this place to you. read more

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Review is for the customer pick-up. FANTASTIC! This store is always great about getting the pick-ups correct and very timely. I use it weekly. I've come at night, days, weekends, early. No matter when I come, they are great. Rain, sleet, sun... they are there. Always lovely and say hello and thank you. Careful to put bags in car so things are safe. I LOVE this service and will always use it. read more

Since I'm not living in our house and I'm staying in an apartment my mom gave me 500$ for me to buy any things I want. She also gave me another 500$ for my allowance and for the bill to pay in electricity and internet. So because I want to explore, I went to this place even though it's far from my apartment. I just commute since I don't have a car. There are many people inside buying their clothes and groceries. I went to the department store and there were many choices. I went to the selection of hoods since I love it. I like the quality of the fabric in some of their jackets. I bought 3 jackets with a color of brown, white and black. It looks comfortable to wear since the quality was really good. I just strolled in this mall and after that I went home. read more

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This is a very special Target. I drove specifically to this Target a couple of times as they have items in stock that other locations do not. They usually have a good amount of clearance, too. This location is more clean and organized than other locations which is a big plus for me. Most staff I've encountered has been very nice and even chatted me up a bit while checking out. I've only gone in off hours and even then it's seemed fairly busy to me so I can't imagine the crowds during peak times. I have a feeling it gets insanely busy. I love me some Target. I may even be obsessed. As far as Target goes, this location ranks in my top 3 for sure. read more

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I recently visited this location of Target. The store was overall clean and quite organized. The selections of products, items and other stuffs are almost the same with the Target near my place. The staff in here are also approachable, polite and very accommodating. I went to their selection of clothes and they have a really nice collection. I also found pair of clothes with interesting designs something that is purposely made for Christmas. The shelf of it is pretty gone because maybe a lot of people also bought it. I just bought a few things and decided I to leave. Prices are fair and reasonable and many of the items they have are on sale. read more

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This is the most unique Target I've been to. Considering the location, within some wealthier suburbs, it makes sense. it's bright (very bright!), clean, and spacious. The layout is completely different than other locations, and I was a bit lost wandering around. All the clothes are in the middle of the store, while everything is within surrounding aisles. And it was all organized!!! No mess at all! Gosh! I was also kind of in love with the kitchen area, which was set up in a neat display. Kind of fancy-ish. Like Macy's. There's also a Starbucks and I even noticed a Wine & Spirits section on the other side of the store. Whaat!? Is that normal in Target? Neat. The only thing I didn't like was that this location seemed to carry things that other ones didn't and vice versa. There were a few things I knew Target should've had that I couldn't find. Oh well. We came here on Christmas Eve Eve, so it was quite busy; we just looked for a few specific things and got out as quickly as we could (self check-out is a wonderful thing). No comments on the friendliness of the workers or anything like that, as we didn't talk with anyone. Anyhoo. Cool Target. Merry Christmas, folks. read more

I have called the store numerous times to see if they have received distilled water only to be disconnected each time with no answer. I have been to the store numerous times unnecessarily to find no distilled water was available. read more

I had a very pleasant experience today in the electronics department. Jesus was extremely helpful and made sure I found exactly what I was looking for. He was patient, friendly, and willing to assist me with my needs. Thank you for the great customer service! read more

The Good I gave two stars because this has been my go-to since my husband and I moved here last year. The order pickup is generally easy and returns are very easy as well. The Bad Injured my foot and can't walk so I opted to try the drive up service so that my husband could just grab and go (we have a 6 mon old at home). Once my husband got home and we checked the items- 3 items were marked "picked up" but were not included in the order pick up. Called and asked to see how to get the other items that were missed. Was told he'd need to come back inside. The Ugly Called the store before my husband got to Target so they could set them aside and he wouldn't have to wait more than needed (foot is still injured I have a 6 mon old and I can't move). Husband shows up to guest service counter and they haven't pulled the products. Husband asks for the missing product and the employees just stand around discussing who should go get it. Husband asks what's taking so long. Informed the employee that I called to have them set aside. Employees talk over Wallis talkie and operator that handled my request says "that's not my problem" and employee says to husband "well I can tell you where they are" Husband goes into the aisles to grab missing product before leaving. Poor poor service. Didn't receive the product the first time. Requested it be pulled aside to expedite the pick up. Ended up getting it himself. read more

Definitely one of the cleanest, neatest and best stocked of all the Targets in the area. Also is very rarely crowded. Love that part! Only a very small grocery section. Probably just as well with Costco and Whole Foods across the street. read more

Target - Department Stores Near Me - Glenview, Illinois

I strode through the front doors the other day and happened to spy a rare treasure on the cheap racks right across from the electronics section--11 oz bags of Stauffer's animal crackers (the only good brand) for only a buck. My first thought was, "Hell yes--Stauffer's animal crackers for a dollar!" (Is it sad that this was the best moment of my day?) My second thought was "I gotta bump these guys up a star." (Eh, even sadder, I know. Effing Yelp.) But it didn't last long, as I spent the next six minutes trying to find the kitchen section. I did a 270-degree circuit of the store because they rearranged the entire place AND I CAN'T FIND ANYFREAKINGTHING ANYMORE. Seriously, I'm a smart guy, but I staggered around that joint like I was just thawed out of 10,000-year-old ice. This store is my usual Target thanks to its proximity to my office, so I find myself here once or twice a month. How long will it take me to learn the bewildering new floor plan? What was the point of shuffling around three-quarters of the departments? Who is responsible for this? To whom can I complain? Can I be compensated for my pain and suffering? Effing Target. read more

Feh. It's a clean, well-stocked target, but it isn't too good. Much of the merchandise is organized in a counterintuitive manner. There really is no one working here. I wanted to find a specific item and looked around for a few minutes and couldn't find anyone working in a solid third of the very large store. I finally found the item but it was no thanks to the service here. :[ read more

Good place to go for ear piercing. Piercing is done by an intelligent nurse, and I found from personal experience that getting a piercing from a gun is better than a needle. Make sure you get earrings with a butterfly clasp. This reduces unsightly crust on the back of the earring (known as the post) and makes it harder to get infected. The piercings I got from Target didn't get infected but the ones from the tattoo shop with a long post at the back did. read more

Clean, nicely lit, great selection and pretty good prices for many items. While I won't buy EVERYTHING here, grocery-wise, they do have good prices for Chobani yogurt, which is my favorite. It usually costs a dime less than at my usual grocery store. And with my Target Card, I save 5% on my purchases...not a lot, but every bit helps these days. The staff is pretty friendly and helpful. And when they have a sale or promotion on a certain item, I'll stock up here. Cat litter can be pricey at times, but they often have a sale where if you buy two, you'll get a gift card. Nice deal. The return policy here is pretty good too, I've never had a problem getting a gift card credit for something I didn't like. One time, I bought an expired food product, but returned it the next day and they cheerfully gave me a refund, and an apology for not keeping a better eye on their time sensitive inventory. I like Target. It's my preferred general retail store. read more

Had a fine experience, no surprises. Plentiful parking. Clean store with adequate number of employees. Clearly marked areas. Large selection. Easy check out. Helpful cashier who pointed out we get an additional 10% off our purchase with the app on our phone. Disappointed that there were no Channukah gift cards, only Christmas and generic holiday. read more

The way they treated me was not acceptable to me. They decided to cancel my credit card with out letting me know by email or sending a letter in the mail I have been a good customer since 2006 and have spent hundreds of dollars with the store and also in line. It is disgusting how I was treated. I will never shop in any of there stores and also on line. In my opinion target should not be in business. read more

I was just shopping at Target in Glenview. All I can say is they need a new buyer for women's clothing. Whoever's doing the buying does not cater to women my age. Everything is way too youthful, like for 20 somethings, too short, and too childlike . When are they going to start supplying longer tops for older women? When are they going to stop trying to sell T-shirts to older women? All I can say is they've lost me as a customer because for too long this is all they've been supplying! read more

This Target is awesome! I have another one nearby but would rather drive here instead. All targets are pretty good, but this one seems super new, very clean and brightly lit. The employees are friendly and actualy sometimes ask to make sure we're finding everything. If I don't, there's plenty of workers stocking the aisles are very helpful. So I do my shopping here, and if I need to return something, I can just swing by the one closer to me. read more

I love Target. This particular one is very clean and has pretty much identical layout to the one in Schaumburg- which I love. It meant no wasting time looking for things. Anyway..... I decided to write a review because of the experience I had here today.. Ever see a price on something and think "it's too good to be true"? Well this happened to us today when we stumbled upon $10.99 12-pack of Summer Shandy Leinenkugel's. We literally just saw it for $15.99 at a Jewel near our house the day before. So of course, I decided to use the handy price check to double check and the price read: $12.99. I took pictures of the price tag (as evidence) and decided to fight them for price match. Their mistake is my gain right ? The girl at the register didn't even blink an eye when I told her that the price is $10.99. I offered to show a picture, but she said she didn't need it. Overall, great experience. If you like SummerShandy head on over before they correct their mistake ;) read more

Target - 10.99$ for a 12 pack! - Department Stores Near Me - Glenview, Illinois

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Poor customer service. At 4pm on a Friday only two checkers? A employee started helping people waiting in the lines but kept ignoring me. When I told him I should be next he looked away. Called over manager and he said it was because of the size of my order .... I only had 4-5 items. After about 15 minutes in line my turn to check out. When done the checker barked at me to take my packages. I'm going back to the store on 41. read more

The good: Convenient and fast. The bad: a few rough experiences here, probably related to management A) employees made a game of throwing merchandise into shopping carts to sort them. Some stuff broke or fell on the ground. (In the summer my cousin bought a baby cream with a broken cap from this location, not sure if it's related but it made me think) B) went there to buy a gift for a little kid and a lot of the boxes had wear. C) same night an employee swore at another employee (since this is a kid friendly store, not cool) read more

Was at self checkout trying to pay using a gift card. Scanner scanned but didn't register payment. Clicked the help button and waited for over 10 min . Within this time not one employee came over to assist. read more

Worst target ever. The manager Jake is the rudest person I've ever met. Horrible customer service

I am from Minnesota, the land of Targers so maybe my take on this target is a bit too strong but Ive been coming here for about 4 months now and here we go -there is no starbucks here, which is a minus in my opinion, but there is Freshii -they are very clean and organized BUT often times there are out of staples, like pet food, shelf liners, ranch, eggs. -sometimes you can can score some amazing deals on clearance -I believe there are at least 16 registers, but they never have more then 2-3 open and often times your target run is 30 min and then you have to wait 20 min in line to check out. The express check out lines are almost never open and I dont understand that. -prices dont always match with what its marked /ringing at the register. Watch out. read more