I had an okay experience with the physiotherapist. The analysis of my running gait was genuinely…read moreuseful. The physiotherapist gave me her email and encouraged me to contact her directly if I had any questions. The only thing that made me uncomfortable was the fact that a sheet of paper was not placed on the "massage table" in the area where I put my face, which was not hygienic. My experience with the chiropodist was not as good. My orthotics took many months to arrive, cost twice as much as my previous pair, and didn't fit! I was originally referred to the sports medicine clinic by my family doctor, and the sports specialist in turn referred me to the chiropodist. Even though I needed orthotics for running, I was given wafer-thin orthotics, suitable for dress shoes. Even though I have super high arches, I was given orthotics for low arches. I later realized that the chiropodist had filled out the form incorrectly. To top it off, the chiropodist suggested I get a heel insert since I have Achilles tendon pain, but this was a bad idea -- now my feet slip out of my running shoes while I am working out.

They don't even return your calls or when they do, they can't be bothered to follow up…read more Maybe they're good in the state, but here in toronto, they've missed the mark as far as I'm concerned.

The service significantly declined over the last several years. very difficult to actually book…read morean appointment. Additionally, we have experienced multiple cancellations by the healthcare practitioner of late and often have to wait when we are at our appointments. On one specific incident, my invoice was sent to the wrong person which seems sloppy given the confidential nature of this information.

I feel very noticed if I come in too often. They keep track. And discuss. I don't get much…read morechoice..the Specialist referred is the Specialist I am stuck with. One cannot change. One cannot 'jump the queue' so to speak in order to be seen sooner. Nope 'I was here yesterday'...'I know..I see that' the doctor responded. I am starting to feel that there is an unspoken number of visits we are allowed to have, tho we aren't told.

want to express my appreciation for the exceptional care I received from Dr.Kavouris .From my first…read moreappointment, I was impressed by his professionalism and genuine concern for my health. His knowledge and expertise are truly impressive, and it's clear that he genuinely cares about everyone who walks through his door and is dedicated to providing the best care .

Care quality and office experience best I ever had. Dr.Kavouris saw me in 1 hr time with no…read moreappointment.

This has been my doctor's office for a decade now and I would not go anywhere else. Even though I…read moream working from home now and I am no longer in the downtown core every day, I still make the trip here for all my doctor appointments. I don't understand why people complain about the front desk staff not being friendly chatty etc... they are no there to be your BFFs, they are there to do their jobs... If you want to chit chat, go find yourself some friends! I think they are very efficient and they do their jobs well. Remember that along with checking you in, they are also answering the phone and email and a bunch of other things, so have some patience. For a downtown walk -in, the wait time to see a doctor is very fast. Doctors are great and will take time to listen to your issues. Now with COVID, you have the opportunity to send an email to have a doctor call you back and a doctor calls back within one hour! They can diagnose over the phone and even send emailed prescriptions to your local pharmacy. I really have nothing bad to say about this doctor's office and I truly think it's the best one in Toronto!!

This is disappointing! I would never leave negative reviews! Never! But this has to be documented…read moresomewhere. Before anything, let me be fully clear, Doctors/ Physicians in the clinic are amazing, I am with my family doctor from a long time, however the admin team has been a nightmare. I underwent surgery in March 2026, which lead me to be bed ridden for recovery till May 2026. I lost my job, my OSAP went into overpayment, I am under extreme financial hardship and I was attacked racially on the streets of Toronto. I was recovering, hence could not make it to the appointments, when asked about it, I was told about "policies" and "fees" I must pay before I see my doctor. I gently asked to waive it OR allow me to delay the payment till I am capable of giving it / do it in instalments. It was relayed to my doctor as I am asking to waive fees and I was informed it cannot be done. The email had issues lines up, I was looking to get my doc to fill in some forms, insurance/ hardship related, I was told how much that would "COST". I had to leave it on the side. I received an email saying I am no more on ROSTER because I missed appointments! I was genuinely taken aback. My psychiatrist had stopped the practice, so my files was being transferred to family doctor. Admin team at UHN did it, honestly, multiple times. It never reached my doctor. During my current hard time, facing depression, anxiety, adhd and an attack because I am a different race, with no money, poor credit fighting to get a job, I started overcoming my issues. I asked again for an appointment, because UHN confirmed that I was still with this clinic, they replied with "policy rules", "admin fees"! I have an entire email chain! The admin from UHN helped me with getting the records, and I PERSONALLY SENT THEM! My doctor understandably could not read everything because there were more than 200 visits to be read! So from whatever time I was a patient of this clinic, UHN did send the records, and they NEVER reached my doctor, until I had to find a way to provide it to them! Finally after asking for an appointment I finally got one last week, I finally saw my doctor and we had a plan, from the conversation I noticed he was relayed with selective information, and when he said he supports the admin team, I reassured him I understand policies and why you are supporting them, however, my MAIN CONCERNS have not reached you! Me and my doctor had a plan, I requested for one of my forms to be signed on Friday, according to clinic "policy" I was late with the email so they were going to answer me next business day. Monday has passed by, Tuesday is almost coming to an end, and I am ghosted yet again! It is extremely hard not to take this personally, I have been clarifying asking giving feedbacks in a real positive light whenever possible. BUT THE ADMIN TEAM HAS ABSOLUTELY NO EMPATHY! WORST EXPERIENCE OF MY LIFE DURING MY OWN ROCK BOTTOM! I have a steady rapport with my doctor, so I cannot even go anywhere else, but to get to him, THIS HUGE HURDLE is just an impossible task! And get it right, they are VERY RUDE with their responses too! I am extremely disappointed! Isnt this the care team I can rely on when I need support? Apparently not! Very very displeased with the EXPERIENCE!!!!! I wish I could give NO star or a half STAR, and again, THE DOCTORS ARE GENUINELY GREAT! Also, I myself am an internationally trained DENTIST with 5 years of experience, now pursuing healthcare research! Never in my life I would have imagined a team who cares nothing about the people in need! I really feel sad that I had to approach them time and again, making my hardship/struggle feel like an inconvenience!

I wanted to get a Tb test done for work. I called this location and walk ins weren't possible. I…read morewas told I can only book appointment if I'm registered online first. I did that. Got the appointment online. Biked to this location. The nurse at the front desk asked if I have OHIP and then wanted to go inside and 'DISCUSS' the prices with the doctor! WHAT? How are you discussing the prices? Is this not regulated? Is this your first time providing this service? She came out after good 2-3 minutes and quoted me 105 for the test. And 105 for reading in 48 hours. I thought Sanomed was greedy and pathetic. Disappointed but confident that I will not be supporting that, I biked back home.

I was scheduled for phone conversation with my doctor on Friday Aug22 at 9.40 am. For results of my…read moretests results. Again I wasn't contacted and no call from Appletree informing that I won't be receiving a call. This is a continuing problem I have experienced with Appletree. It's a waste of time. Please demonstrate professional educate towards your patients.

I chose this location because it is the only blood work lab open on a Sat. It is my first time…read morehere. They have been open for at least 7 years. I arrived on a Sat 08:05. Someone just finished at the check-in, so they attended me after 30 secs. The check-in process only took about 1 min. There is a computer monitor showing the patients and approximate wait time, including anyone with an appointment; there was one patient scheduled at 08:15. There are 4 cubicles. Cubicle 4 has a door that closes and has a medical bed. I was asked to go into cubicle 4 at 08:24. The technician started at 08:29. I finished at 08:32. I was told that Saturdays are their busiest day but starting at 10:00. I'm glad I came early. There were three technicians, one of whom handled the reception. There is a fourth person who seems to only do administration. The lab is wheelchair accessible.There is no free WiFi. There is one gender-neutral washroom, which is wheelchair accessible. There is paid neighbourhood street parking. Review 2023-381

I booked an appointment but nobody respected that. I still had to wait. It was chaotic here in the…read moremorning. They are clearly short staffed. I kept asking them how much longer and the staff was very rude saying to wait another 30min and to sit down and wait to me called. No point having an appointment since the wait time with it without appointment was the same.

We had to leave Magenta, which was a shame because the doctor (Prasad) was excellent…read more Magenta's system was a deal breaker. it's impossible to book an appointment without having to wait 2 months, there's no help from a human being, and there's no phone number to even talk to a receptionist for admin issues. in fact, they intentionally keep you from calling or even reaching out via email. It's as frustrating as an app that hides their cancelation button. I understand the approach for a normal for profit business but not for a clinic. we moved to a normal clinic where you can email them directly and /or call if you have questions; basic interaction is all we wanted. Hopefully Magenta can change their approach; it's not the pandemic anymore

The doctors there are amazing, but the administration is like a brick wall between you and the…read moredoctors. You can't even give your Doctor crucial information about your care. The website directs you to use electronic communication and then refuses to let you use electronic communication. The very clear email won't be answered and even when you call their number they won't talk to you.

My perscription is due 3 days ago, trying to get a refill, Shoppers faxed them 4 times, I called…read more4 times, they said we didnt receive it.. So I called thier complaint dept and I was rerooted to the original call taker, who of course wrote in the files and embelished it of how I was unreasonable. So beware. So tomorrow as my landlord is trying to renovict me, I have a Tenant Board Tribunal to attend (which Ive been waiting for for 1 year) with no sleep because of them, I suffer from RLS. Health Care ? No, I dont think so, they feel they are privileged and I feel its all a sham just so they can get your card for unneeded referalls and charge the Government so they can make their entiled lucrative pay.

They offer crummy "soup-kitchen" services and this is what they get for it (and please note, this…read moreis public information, already published via the Ontario Government's "Sunshine List"): List of the highest-earning Nurse Practitioners at Parkdale Queen West Community Health Centre in 2022. Name Salary Position Employer Year Praneetha Mahindan $133,706.13 Nurse Practitioner Parkdale Queen West Community Health Centre 2022 Marysia Waraksa $133,366.28 Nurse Practitioner Parkdale Queen West Community Health Centre 2022 Shona Mackenzie $129,139.08 Nurse Practitioner Parkdale Queen West Community Health Centre 2022 Falko Schroeder $128,251.98 Nurse Practitioner Parkdale Queen West Community Health Centre 2022 Melissa Abrams $127,527.88 Nurse Practitioner Parkdale Queen West Community Health Centre 2022 Raymond Macaraeg $127,526.58 Nurse Practitioner Parkdale Queen West Community Health Centre 2022 Sandra Pettey $127,177.88 Nurse Practitioner Parkdale Queen West Community Health Centre 2022 Nghi Trieu $127,177.88 Nurse Practitioner Parkdale Queen West Community Health Centre 2022 Emily Kedwell $127,176.58 Nurse Practitioner Parkdale Queen West Community Health Centre 2022 Gemma Bisessar $126,283.00 Nurse Practitioner Parkdale Queen West Community Health Centre 2022 It gets worse: Top Salaries at Parkdale Queen West Community Health Centre in the 2019 Sunshine List Alison Gillies Physician $290,587.96 Simarjot Sandhu Physician $290,587.96 Navpreet Dhillon Physician $268,626.10 Alexander Glover Physician $229,699.03 Nanky Rai Physician $208,797.78 For what?? The medical equivalent of human trafficking??? By which I mean late appointments, bad appointments, botched appointments, rude appointments, ruined appointments and - occasionally - even appointments that never really happened but were entered into their "system" for billing purposes. By which I mean an obvious and pathological obsession with the crudest form of processing of a captive population of poor people - entirely for billing purposes - a kind of never-ending ever-growing bureaucratic feeding frenzy. By which I mean an uncaring flippant and non-empathetic approach to suffering because they get paid and paid plenty whether you get better or sicker, live or die. At best - at VERY best - they are a bloated over-grown referral service - and a bad one too. And the above is by no means an exhaustive list!! Of course, they have their fans - a few of which have come to their defense here. All which is suspect - somewhat more suspect than a negative review I think - given the garrison mentality that prevails at this government-run facility. They circle the wagons, reward their groupies and flunkies and - above all - reward their own mediocrity. For which they make a sh-t-load of MONEY. And what do we get for it? Look at some of the other negative reviews on google! There should be none. We get the bum's rush! This place was nearly closed a few years ago. Too bad it wasn't. It's really NOT worth it! Go somewhere else, and get a real doctor.

I visited Integra Health with my fiancé sometime ago to see a doctor but after my experience I…read morevowed never to go back. I initially said I wasn't going to write about my experience, just move on but this might help to caution someone. Wait time (10/10) Prompt service, this was good! Receptionist- (10/10) indian girl (sorry, didn't catch the name) was great, she was patient and knowledgeable. Doctor (1/10)- Dr. Faryani Vayani was not good at all, to the point where me and my fiancé looked at each other in disbelief. From the moment she stepped in the room, didn't introduce herself, no eye contact- went straight to my chart history and said she's seeing nothing wrong, why am I here today. I felt as if our presence pissed her off or probably she had a bad day- didn't have lunch IDK. Whatever it was, it was wrong on so many levels. I asked her to check my charts again as you can see my prolactin levels is more than 10 times the normal levels, then she said "oh" and proceeded to have a better attitude when she realized she made a mistake. I want people to understand that having 2nd and 3rd diagnoses (if possible) is safer than 1. Doctors are 1 part of the equation, the other part is -you. you have to be invested in your health and know what's going on yourself- research, Doctors have social media accounts- relay problems to them, sometimes they'll make a video or msg you directly.. there's plenty of options, just TRY, TRY, TRY and don't be afraid to ask questions. I could have had a very serious illness overlooked because somebody was having a bad day! Doctors are people too. I have the utmost respect for the profession- you can know when some people are born for it because their presence in itself is warm and inviting- this is different from being professional of which I experienced neither with this Doctor. Sorry she had a bad day but this behaviour is inexcusable and the company lost a patient because of this. Misdiagnosis is REAL and has caused countless lives of people who were loved, and have family who wanted them around. Go somewhere where you are treated with respect and your health issues are not scantily disregarded. If there is a red flag, and start looking for another doctor's opinion just in case.

Another extremely disappointing exchange with Integra Health. My appointment was rescheduled twice,…read morein person, by one of their team members. The day of the appointment I have a missed call from Integra, no voicemail. I call back four hours later to ask if it was in regards to my appointment this evening. They tell me there is no one available as they booked the wrong location. This is infuriating. This is the second time they have rescheduled my appointment, and this time due to someone overlooking where they booked it and staff availability. I received a CONFIRMATION email with the date, time and LOCATION. How is it only when I call, the day of the appointment, that someone realizes there is no staff available? In addition the team member tells me my voicemail was full. It was not. I had someone call me after they did and they were able to leave a message. Was no one going to call back? Send an email? I was going to waste my time going there for an appointment that they knew wasn't going to happen?

Can't directly call your doctor. Have to go through a front desk operator and you still can't speak…read moreto your doctor. Doctors appointments are few and far between. Partly it's the fault of our conservative Provincial government who has an election tomorrow and I hope they are voted out. I don't know where else to go

This clinic is awful specially the ladies at ultrasound blood work desk they think they own the…read moreclinic especially the Indian lady with the reddish frizzy curly hair I'm sick and tired of them. For example My appointment is at 9:00 if I come 10 to 20 minutes late she ask do you know what time it is you are 20 minutes late I will reschedule your appointment for another week so next time I came on time they were running late and I said to her if she knows what time it is she said don't care deal with it so I make a big sense so everyone know what kind of people they are rules for us but not for they like we don't have a life like fuck that