We had the drain pipe from the kitchen sink crack and leak into our basement. I did some research…read moreand contacted Green Clean. Dan, their remediation specialist was thorough, clearly explained everything and was extremely knowledgeable. They removed the drywall, located the failure, removed carpeting and dried and disinfected the area to a state that was ready for reconstruction. Next, Rhett, Mitch, Trevor and team came in and reconstructed the damaged area. Rhett was great and estimating and working with the insurance company when needed. He allowed us time to pick out our carpet from a wide array of samples and was helpful in the selection process. Mitch, Trevor and team were great replacing the drywall, painting and making sure everything was as expected. I highly recommend Green Clean for water remediation and reconstruction projects.

Great service. Very communicative. Gave us an estimated amount of time and they were done within…read morethat time. I like the fact that they minus the furniture area when they're taking their measurements in terms of giving you a quote for the job. I have a pet that sometimes makes an accident. He warned me that once the carpet cleans and gets wet, we might smell the Pet order initially, but we did not perhaps because of the pet deodorizing solution that they use. Overall very satisfied and will use them again. I was not satisfied with the company I hired last time and decided to try a new company and I'm glad I did!

Vivi and her team were great to work with! Her and her team were very prompt, professional, and…read morethorough. They arrived on time and were very thorough. We hired for a one time cleaning after some house projects. We are so happy with the results we will definitely be working with them again!!

0 stars Set up a date for cleaning on Wed the 25th at 130pm…read morefor Monday the 30th via text. I asked a follow up question with no response at 541pm that day again via text. I asked another follow up question on Fri the 27th st 129pm, neither of which I got a response from. Finally, as was feared, no call, no show. DO NOT USE THIS SERVICE! Save yourself the wasted time. I'm adding 1 star because 0 isn't apparently an option

I just moved to Minneapolis and found Steam Master through Yelp. I'm glad I did! I was very…read moreimpressed and happy with their upholstery cleaning. They gave me the cheapest quote and had the earliest availability. Matt and Mark were a great team with over 40 years of upholstery/carpet cleaning experience. I appreciated that they went through each piece of furniture with me and explained which pieces would cost more than what I was quoted (and why) and confirmed whether I still wanted those pieces to be cleaned. They don't work on commission, so they didn't care how many pieces I got cleaned and as a result, there was no pressure. The morning of my appointment they asked if they could come earlier, but unfortunately I was running late myself! Despite this timing issue, they didn't complain or make a big stink about it. Really happy with the outcome and will be sure to use them again.

Like most of the carpet cleaning industry. Steam Master suffers from some common shortcommings…read more 1. What comes out of their "machine's" nozzle is not steam, In fact the "steam" used at my home was barely warm water. (Steam is a hot vapor and should not "squirt".) 2. Carpet cleaners have ambiguously names "special" processes and "tools" that they use to differentiate themselves. Steam Magic offered a "special" that included some "magic" process that would help get out stains. They called it "Product" -- yes literally. I tend to watch out when any sales oriented businessman offers me something called "product" (common with auto detailers). Smelled like citrus cleaner. 3. Had them do a large amount of carpet and a bathroom with tile and tile shower. The carpet looked a bit revitalized when wet and has now returned to normal. The grout between the bathroom tiles was much cleaner where I did a test area with a brush (to see if it could come clean -- my area looks good!). I also tested doing the shower grout with a bush to see if it could come clean, My areas looked great, the rest of the shower looks OK but there is a total of 2 feet of grout missing that I will have to repair. I winced as they claimed they used a "higher pressure" on their nozzles for tile, and that fear was realized. 4. They worked hard but seemed in a hurry to leave. 5. Corners left dirty here and there. This diatribe is mosly a criticism of the entire carpet industry. My experience is that any vendor I have tried performed their process and did no more. Steam Master is just one of the bunch.

Their communication was great, however the quality of their work left a lot to be desired. They…read moreclaimed a complete clean of my 2 bed 2 bath. Day of, they texted and key me know they were an hour behind schedule getting started, which wasnt a big deal, I appreciated the communication. After they finished they had me do an inspection, however I had another obligation that I had to get to so didn't get the chance to do a deep walkthrough. After they left I started going through the place. yes, fan blades were dusted but the light fixtures themselves were not. The white trim baseboard was not wiped down or dusted. The floor was "mopped" but that was all. Any dirty spots were not scrubbed clean just wiped down. Vents were completely untouched and the washing machine was not wiped down at all. Since the move out cleaning I've spent 2 hours re cleaning and ill need to go back over today and spend another hour or two before it's completely done. Im by no means a clean freak but I do expect tenants to have a clean space to move into. This was my first time hiring a cleaning service and I learned a valuable lesson. You get what you pay for.

Luis did a wonderful job showing up to quote my property for cleaning and offered additional…read moreservices like painting and carpet cleaning of my Airbnb. It's difficult to find cleaners who will take care of a home like a hotel room. Looking forward to seeing the work they perform.

Had them clean my white couch, which had gotten pretty dingy over the years from regular use. Came…read moreout noticeably brighter than I expected didn't think the original color was still under there

Scheduled a move-in cleaning for 6/21. Note that prior resident had a cleaning done but wasn't a…read moredeep clean. Booked 3 cleaners for 4 hours @$95/hr. Two show up late, and the third arrives nearly 2 hours later. One of the cleaners who showed up on time spent a good amount of time on her cell phone. The owner waived one of the hours worked but there were many areas missed. This was a scheduled "move in deep clean", I was thoroughly disappointed for $325. She offered to come back to look at the missed areas but then stood me up, claiming to have texted the wrong number and never attempted to reschedule. Very disappointed in the service and follow-up. Would not recommend.

Excellent communication and service. I would recommend them to anyone looking for honest and…read morecapable cleaning!!

AMAZING! Quick efficient and was so happy with the results !!…read more I will definitely continue using her services moving forward in the future! You will not be disappointed !

Okay, you know those coupons you get in the mail? They led us to Twin Cities Finest - and an…read moreincredible experience! When you rent, you toss those coups away like nobody's business. But now that we're homeowners, the tide has turned. And when we got a mailer deal for carpet cleaning, we were very interested. We scheduled an appointment over the phone for the Twin Cities Finest team to come out after all of our painting was done - we had an at-home carpet cleaner but it just wasn't doing the trick. And for the sweet deal promo, we were sold! I loved that they send reminder emails and texts so you don't miss the appointment. Our technician that came out was honest, trustworthy, and clear. He gave us a quote for the whole space (we had a few more rooms we wanted done beyond the promo deal) and the price was still great. The carpet looked so incredible after he finished (less than an hour!). He also gave us a quote on our air ducts and an honest look at their current condition. We really appreciated him not trying to oversell us, and telling us how the vent cleaning works. He also gave valuable insight into tile cleaning. We were so impressed by the technician's trustworthiness AND by the end product - beautiful carpets! Highly recommend :)

Quoted 300-375 for our 4 bedroom 2 story. Final bill was over $850. Worse yet, tech damaged our…read morelaundry sink, we called the main line and of course they refused to acknowledge they did it, the only way we could prove it would be if we had a video of the technician, Of course they denied it, because they know, NOBODY has a video going of the tech who is working in the basement! Tech had a very heavy set of equipment which they needed to maneuver 1 step at a time both down and up the basement steps. We had already cleared the entire area about 6 ft away from the furnace. Laundry sink was not in the way whatsoever but after the tech left, we saw the corner of laundry sink about 6-8 inches each side of the corner had been crushed. This is a fiberglass sink and there's really no way we ourselves could have crushed it. It took some type of very heavy equipment---like the pieces this tech was maneuvering into and out of our basement. We are extremely disappointed this tech would not own up to what they did, and the company flat out refuses to offer any adjustment.

I highly recommend Cleanstarr Carpet! Mark cleaned the carpets throughout my entire house, and he…read moredid an absolutely phenomenal job. He was professional, arrived right on time, and offered a very fair price. I have a Cavalier King Charles Spaniel named Oliver, so we had our fair share of stains to deal with--and Mark got every single one out! I honestly couldn't believe how great the carpets looked when he was finished. Even better, they were nearly dry already when he left. From start to finish, Mark provided excellent service and the results exceeded my expectations. I couldn't be happier and will definitely have Cleanstarr Carpet back again!

I had Mark and his son come out and clean my residential carpets and was really impressed with the…read morequality of the cleaning that they provided. I have Berber carpets which were in good condition but had a lot of staining and they were able to resolve all of my problems. Interestingly enough they do NOT move furniture, but they told me that ahead of time and I had plenty of advance notice to move things out of the way which enabled them to get to all the corners of every room. They took their time, did a great job, protected the corners of the walls where the hose was being run to other rooms, and did a great job of cleanup. Highly recommended!