Kris is rude, the service here stinks. I got bad vibes coming in there, find a Pep-Boys or AutoZone…read morewhere they are much more helpful. Ewwww.... don't waste your money here

Came in here 3 separate times while I was visiting PA and they were very very friendly. They took…read morethe time to listen to what I needed and helped me out the best way they can. They are very professional. If they didn't have an item, they guided me to those who might have it. I would highly recommended this place.

Michael was very helpful with my windshield wipers! Recommend coming to this autozone.read more

I agree with JJ L and had a similar experience with a line formed with only one person at the…read moreregister. There never seems to be any urgency to help costumers here Maybe short staffed?

Absolutely exceptional dealership!!…read more After a week of very stressful car shopping (and no success), I browsed their website and found a vehicle that would meet our needs and in our budget, so I contacted the dealer through the online form. Their internet department reached out to me via phone and email as soon as they opened, and I spent the afternoon emailing their internet rep, Madeline. She was great!! I explained what we were looking for and what we wanted to do, and I didn't get any of the usual, "We have a huge sale going on....when can you get here??" or "We can work on something, but you need to come here, when can you make it in" crap that every other dealership tries to pull!!! They should all take lessons from Daniels!!! Madeline was very detailed with what we could do with regards to the vehicle we wanted, and we thank her for that!!! We rushed to the dealership that night, got there at 6 (they close at 7), and fair warning, it's very intimidating! It's beautiful, huge, and surrounded with minimum $50k vehicles. We were there to look at something pre-owned and inexpensive!! EVERYONE there that night was very friendly and attentive to us, and we met with the sales rep, David Simoes. He brought the car around, we drove it, went over it's presentation, and then discussed numbers even though it was closing time. Long story short....we put the deposit down and picked it up at the end of the week!! Finance manager wasn't pushy, we went over everything, took maybe an hour and we walked out, but not without help with connecting the phone to the Bluetooth! Anyway, all in all, great experience! We're very happy with the x1 that we bought, the purchasing was easy and honest, and we'll be checking their website for deals when my truck lease is up in March. Highly recommend this dealership!!

If I could give negative stars I would.. they are absolute crooks. Gave me the wrong diagnosis…read more Assuming to get more money. Quoted me 3000 in parts for things that weren't bad. And neglected to check the other things I asked. I will not bring another vehicle here even for a free service..

My 2010 SS needed a new underhood fuse box and I found one through this supplier…read more 1. It took two weeks to get the part from NEW YORK to PENNSYLVANIA. 2. The price was adjusted upward 400% from comparable parts but I paid it because I needed it. 3. I drove 20 miles to pick it up only to discover that it was broken with a golf ball sized part of the box missing, still apparently worth 400% markup. My sales person was Brian Meddings. Do not use this person who works on markup and made good money on my part, but refused to have it overnighted to my location and made me call him several times to get status on this item. 4. The part was broken and my two week waiting period flushed.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

These guys are liers. We're referred to them for my diesel truck. Then they nickle and dime us to…read morebalances way above 20k when the machenic admitted he screwed up. They then charged us thousands ro pull parts off he put on then turned around and charged us to put onto a new motor due to him destroying the motor. Then after all said and done company was sold. They holding truck. Almost a year and half later truck still gone. This truck is very personal. We will be sueing them due to fraud and manipulation and lying. We have estimates thousands below what they said final balance. We had told them we weren't doing the part game and just replace motor. Which aka wasn't fully bad till the unlicensed diesel tech worked on it when I was told he was licensed. Also we have now called for months they have now taken 50k f49m our company. They'd only repair truck if we used it for company. Well truck is no longer register. Inspected nothing sue to over a year of them working on it. 3 weeks turned into 6 months and 6 months into a year and half. Now they say8nf we owe way more then original cost. Original repair had ir been done right would of been a few thousand which we had paid upfront. Now the sold out and holding our truck illigally. This truck is beyond personal it saved my sons life and we needed it operational. Now all of a sudden bumper doesn't fit back on which means the mechanic bent the front end removing or installing the engine. We have previous work done and proof they caused all damages and they won't admit it other then screwing a family that was in dire need and only had 1 truck and now year and half later still now truck. They also had us order 3 to 5k in parts and the tech sent all email links. Told us to just click on. Pay and order parts. We'll come to find out he was also wrong. The truck parts now can't be returned and we paid thousands for the parts then they blamed us after we showed emails and links and they then charged/upcharged us for the new right parts cause he told us wrong year so now we out thousands in none usable parts which was suppose to help us save now costed us $5,000 and they also charged time and labor to install, remove,transfer when we order exactly what we were told to. This situation has now crushed us emotionally and money wise let alone hurt our business financially and also required us to finance a truck due to the lies and manipulation. The truck ran fine other then bogging down. The mechanic said he had fixed this issue thousands of times and have it done in less then 2 weeks and we would go over $5,000 We went from $5,000 to $29,977 at one point then up to $34,897 then down to $19,897 when they admitted to damaging motor and messing up. Wr then got quoted $10,568 then 2 months later it went up to $19,788 then down to $15,800 then $10,568 now we can't f8nd anyone we had talked with. They fired everyone sold the company when we been cheated out of thousands and thousands and they think we made of millions and told them we couldn't do it part by part from the start and needed a professional solid answer to decide. But then they damaged the engine. Damaged framing for bumper reinstall and it was amazing how everything we'd show up truck had no progress period. Then find out parts 2 months later we're never installed due to technician giving wrong year 1998 instead of 1998.5 ram 2500 24v we are now without our truck. My wife is emotionally destroyed due to why we kept teuck and our son. We have called for 5 months with no response till 5/08/2024 to be told company has been sold. All agreements lost. All employees fired. No return calls for months now. Year half later no truck. More damage done then what was original. Body damaged now which will need to be bent out and fixed to pass inspection when truck originally passed before they touched it. Even the office staff members had said management screwed us and lied multiple times and used our situation dearly. Veteran family. On Social Security and d9nt work full time anymore I can't and we can't afford 30k for a truck only worth 12k but the sentimental of it is worthless and could never be paid out. We will be posting this everywhere including Facebook. BBB. PA attorney General. PA License Board.

I ordered bosch rebuilt injectors for my LBZ duramax on a Wednesday got them on Friday in Alaska…read more Great service, fast shipment, good parts and fair price. I would highly recommend giving Len a call for all your diesel needs. Very easy to work with Thanks

Went this evening for a new car battery and install. The. Guy working the counter was super…read morefriendly and helpful to everyone in line. He didn't rush anyone. And something broke when my batter was getting installed. He stepped in and fixed it. So helpful!

its abolut time!!!!! i love the women empowerment that advanced auto allentown 17th st has going…read moreon!!! wow :) !!! yessss!! the entire staff was so helpful, most important fast.....no long waits like before!!!!they were all knowledgeable, friendly... and those women with thier beautiful smiles, made my shopping easier and at ease!!! koodos to the manager ... because behind a good staff, it's a great manager!!!!! i will be sending all my lady friends and male friends to your store. ps: and i got the part that i needed for my car, cheaper than auto zone!!!! :) keep up the awesome work and this is beautiful!!!

General Manager Tom O'Donnell Canceled My Purchase After I Paid My $1K Deposit, Wired the Full $16K…read moreBalance, and Signed the Purchase Agreement! GM O'Donnell is holding the over $16K of my 21-year-old son's money he worked over four years saving, along with my $1K credit card deposit. O'Donnell's latest comment: "We will send a check in the mail for the (over $16,000) balance at our convenience." No. That money will be wired back to us the same way it was sent to Audi Allentown. I first worked with Tina, who sent me the Carfax and confirmed the vehicle had been sitting on the dealership's lot for four months. Because I was buying this three-year-old vehicle with nearly 100,000 miles, I wanted to do my due diligence. This wasn't just my money--my son had worked hard and saved for his first car purchase. I emailed Tina with several reasonable questions, including whether the car had undergone any previous pre-purchase inspections, whether the dealership had its own inspection report, and whether they could provide a cold-start video, underbody photos or video, and a complete walkaround. None of those questions were answered. Instead, Brad sent me a five-minute walkaround video that did not include a cold start, did not show underneath the vehicle, and did not address any of the questions I had asked. During that video, Brad also stated the vehicle came with a 3-month/3,000-mile powertrain warranty from the dealership. When I later received the purchase paperwork from General Manager Tom O'Donnell, the 3-month/3,000-mile powertrain warranty mentioned in the video was not included in the paperwork, which only added to my concerns. I also wanted an independent pre-purchase inspection, but despite multiple attempts, I could never get the dealership to coordinate one. That meant I was expected to buy an out-of-state vehicle for my son without the information or inspection I had requested. Communication throughout the process was consistently poor. At one point, I called looking for Tina, and the employee who answered told me, "There is no Tina here. You must have the wrong dealership." Despite all of those concerns, I still moved forward because my son really wanted the car. It was the exact color, make, model, and trim we had been searching for for months but could not find in our area. I should have used better judgment. Throughout the transaction, I never became more comfortable, my questions remained unanswered and an independent inspection was never coordinated. The day after I sent the wire transfer, I had to call the dealership four separate times just to get an update on my purchase. Eventually, I reached General Manager Tom O'Donnell, who told me the dealership had not yet received the wire. I explained my frustration with the poor communication and the fact that I had agreed to buy an out-of-state vehicle for my son based on a five-minute video without answers to my questions or an independent inspection. Rather than acknowledging those concerns or trying to work toward a solution, he canceled the transaction. Although we had signed the purchase agreement, I had paid the deposit, and I had wired the remaining balance the day before, GM Tom O'Donnell canceled the sale. When I called back hoping to resolve the situation, he told me there was "nothing else to talk about." He then said, "Once the wire clears, we will mail you a check at our convenience." I immediately placed a wire recall with my bank for the full balance and disputed the deposit with my credit card. After everything that had happened, I was left feeling that my business was not valued and that resolving my concerns was never a priority. I have never experienced anything like this. What should have been an exciting milestone for my son turned into days of uncertainty, phone calls, and trying to recover the money we had already committed to the purchase. I cannot recommend Audi Allentown based on how this transaction was handled by General Manager Tom O'Donnell.

BEWARE - Worst AUDI service department ever! Brought my Q3 in for routine maintenance - including a…read more$450 four wheel alignment - before my trip to Florida. The steering wheel is now off center to the left and the vehicle drifts right. Can't take your hands off the wheel even for a second! Tried to get it right back in but I have to make an appointment and they can't get me in for a week! I now have to either postpone my trip or go to another dealer at my additional expense to have it re-aligned! I tried to speak to the service manager. Still no call back. Asked to speak to general manager at the dealership - he's on vacation for a week. They could care less about my drivability and safety issue! AUDI is great brand but this dealership tarnishes their reputation! GO ELSEWHERE!

The sales and service crews are just amazing. Very personable and understanding your needs!…read more Can't go wrong with Robin, Dani and Lauren among so many others list too long to list! including the GM .

Update: The sales manager tried to make things better. Reached out and offered to talk numbers…read more Each time I specified I wanted to talk OTD numbers, and I was very clear. I was led to believe each time that the 2x,xxx price being discussed was in fact OTD. I was sorely mistaken. Upon arrving there for an oil change for my current vehicle, I was handed papers for cars 30k and up. a more than 3k increase in some instances. And at no point was an offer made to make good on this situation. Those were the numbers. All I can say is that in the future you should consider making the customer happy even if the short term cost is a bit higher than expected, as now you lost someone who spent thousands in your service department, and will never buy a vehicle from you.