Cleaning is take stakes, but bro is so friendly, I'd drive across ATL to get munchies cleaned there.read more

I'm a little overdue on this, but couldn't not say how great this place is. Everybody is really…read morefriendly, has parking in the back and not expensive. I had a white linen pant that had an expresso martini stain and they couldn't get it out on the first try. When I went to pick up my clothes they said they were afraid of trying more because they didn't want to damage the pants. I told them to go ahead because if they didn't get the stain out, I still wouldn't have been able to use it. To my surprise, they were able to get it out. And they didn't charge extra to try again to get the stain out. Will definitely go back!

I really hate to write low reviews but I do not recommend coming here. My white linen shirt is…read morestained so bad it doesn't match the matching skirt's color anymore. It was definitely not cleaned properly and I should have listened to the low google reviews. Another dress and sweater I brought in were also not cleaned properly. I would go ANYWHERE else than here.

I've been impressed with cleaning and prices are reasonable too. As a new customer I was able to…read morereceive $20 off my next order. I would recommend especially if you are looking for eco friendly dry cleaning options.

Best Cleaners EVER! Always do a great job! On time and…read moreprofessional! Been going to this cleaners for years and never disappointed!! They will get your alterations correct! They are friendly! They are professional!!

*review is based on reply to AI find-a-business conversation only*…read more TL;DR: weren't able to do a simple alteration (due to a quality that i noted in the AI chat message sent over to them) that another business had no problem with, BUT they were quick to reply and told me no without having me come in im not sure how simple of alterations they do, but it seems to be simpler than the surrounding businesses' usual. i was requesting a simple side take-in of a polyester dress with mesh overlay (notated in the AI message sent out), but they were unable to do it. for background, i am an intermediate-level DIY seamstress, with a grandmother who runs a sewing/alterations store (a state away which is why i reached out to businesses here). this is a pretty simple alteration, so i was surprised when they said they could not do it. i drove to the closest alterations place that was open, and they had no problem with the dress fabric regarding the take in (i showed the dress before i bothered trying it on to make sure) i am attaching the details yelp provided to the business as well as the conversation. the only additional thing i added to the AI was the part of the side seams with zipper in the back, maybe altering cups (after i responded to them saying that, for the other businesses to see that information) im not sure if this is a review more so on the business or AI feature. i will say- they were quick to reply and did tell me no, rather than having me come in and telling me no or potentially messing up the dress.

Convenient location with friendly service. Always reliable and great value as well. I hav been…read moregoing here for years and never had a problem.

Whatever you do, do NOT bring your suits to this place. Ruined multiple of my suits due to…read moreextremely poor pressing.

We had an OK experience with Metro Cleaners. I'd return…read more Long version: After moving back to Atlanta, we looked for a new dry cleaner near our home. I searched Yelp and Metro Cleaners had the best average rating and most reviews. There are a couple other dry cleaning businesses closer to us, but I thought taking the extra time to get to and from Metro Cleaners would be worth it (just a few more minutes each way). Metro Cleaners is located inside the Metropolis high-rise condominium building in Midtown. Same building/complex as Sweet Hut, the UPS Store, Fado Irish Pub, Taco Mac, etc. Like those neighboring businesses, Metro Cleaners offers validated parking (one hour) inside Metropolis' garage. Go behind the building and enter the garage via Metropolis Alley. After parking, follow the signs to get to Metro Cleaners. Metro Cleaners is on the ground floor, but doesn't have a street-facing storefront. We brought in six pieces of clothing and were charged $99.60. Those pieces included my tux shirt (one piece) and my wife's Indian clothes, consisting of one lehenga (three pieces) and one sari (two pieces). I never saw nor received an itemized breakdown of the pricing nor did I ask. I don't know if the prices were reasonable. My wife had some pretty big pieces, so I didn't think the prices were unreasonable. Unfortunately, my wife's lehenga came back permanently damaged. Dozens of rhinestones, probably over 100, came off during the cleaning process. This was the first time we've experienced anything like this with a dry cleaner. I'm not sure if it's customary for the business to still charge a customer for the damaged pieces. At pickup, the staff acknowledged the damage up front. I was still charged and paid the full amount of $99.60. I feel like I shouldn't have been charged for the damaged piece(s). We ended up having to discard the lehenga. To Metro Cleaners' credit, the employee who handled our drop-off and pickup, Richard, was friendly and polite. I don't blame him for the mishap. From my perspective, he was more of the "messenger." He was careful with and considerate of our garments at drop-off. He did tell us that damage was a possibility, but I don't think we foresaw it being this bad. This was due to our inexperience with Indian clothes. At the same time, I don't think a really good dry cleaning business would have allowed this to happen. For example, my wife and I are confident that the place we previously took our dry cleaning to (in North Carolina) would not have allowed this to happen. Maybe the folks who do the actual dry cleaning for Metro Cleaners could have turned the problematic pieces away and not charge us for them, before taking on the risk to damage them. We trusted the experts' judgment here and lost some sentimental pieces as a result. The other pieces turned out fine, so that's why I'm willing to give these guys another shot. However, this experience left a bad taste in our mouths. Turnaround time was two to three days. We dropped off on a Saturday. Three pieces were available the following Monday after 4pm and the remaining three pieces were available the following Tuesday after 4pm.

Recently started using this service and first 3 visits have been great, timely, quick turnaround…read moreand reliable.

Super clean and updated. Nice to wait in. Full service. The washers and dryers have very high…read morecapacity. Staff was very helpful! I came in with two large comforters that didn't fit in my home washer and they walked me through the whole thing.

The best laundry experience ever . The lady with the long brownish hair . Super sweet 10/10…read more Comfortable space to wash clothes . Ports to charge phone . Long clean tables to fold clothes

I've been very happy with Carriage Cleaners at West Midtown Center. I've been four times so far, in…read moreAugust and September 2025, and have been quite pleased with both the dry cleaning and alterations services. The Yelp and Google reviews for this place haven't been great. I think that's mainly because of the previous staff. About 14-15 months ago, a man by the name of Sang took over this place. He's apparently turned this place around, with business up 40% since he took over. Sang's brother owns the business. I was told the lady that worked here before wasn't very good and got kicked out. I went to Metro Cleaners at Metropolis in Midtown first over this place because of the reviews. However, after just an OK experience at Metro Cleaners, I decided to roll the dice and try this place. I'm glad I did. For my wife and me, this will be our go-to dry cleaner for the foreseeable future. It reminds us of our old dry cleaner in Chapel Hill, North Carolina, Perfect Image Cleaners, because of the cleanliness and professionalism: https://www.yelp.com/biz/perfect-image-cleaners-chapel-hill (I rated Perfect Image Cleaners five stars as well.) There are several "Carriage Cleaners" locations around town. Sang keeps a neat and tidy shop at 1289 Northside Dr NW #615, Atlanta, GA 30318. This location is small. My wife has had two of her nice dresses dry-cleaned here. I've had eight pairs of pants dry-cleaned and four pairs of pants hemmed. The quality of the work has been excellent. The cleaned garments look like new. At one of the drop-offs, there were years-old stains on my pants that I didn't think would come out. Therefore, I didn't even bother to mention the stains. After pickup and inspection, I was pleasantly surprised to see the stains were gone. The attention to detail is great. Examples after dry cleaning: the bows on one of my wife's dresses was neatly and carefully tied, all the back pocket buttons on my pants were buttoned, and all my pants were ironed and pressed correctly. Other dry cleaners have created redundant creases in some of my pants, probably due to being careless and lazy. Fortunately, nothing like that has happened here. My pants have been pressed correctly according to their style, with existing creases reinforced and sharpened. I appreciate this. These examples show an extra level of care. Sang shortened my pants. He was precise and even called me to confirm the exact measurement to cut, down to the quarter inch. The turnaround time for four pants to be hemmed was only one week, including a holiday (this past Monday, Labor Day). I think that's a pretty good turnaround time. Turnaround time for dry cleaning has been two business days, including Saturday. For example, I think if you drop off clothes on a Friday, you can pick them up as early as the following Monday at 5pm. When I first visited, I saw Sang working with a customer to get her dress altered, so I figured I'd give this place a shot with alterations too. Hemming is simple enough, but for more complicated alterations, I'd still go to and recommend Royal Alterations on Howell Mill Rd: https://www.yelp.com/biz/royal-alterations-atlanta As far as cost goes, to get two dresses and four pants cleaned cost $53.90 after tax. To get four pants cleaned and hemmed: $89.80 after tax. I was quoted $16 per pants for hemming (not sure if that's before or after tax). I'm not exactly sure when this Carriage Cleaners location originally opened. The first Yelp review for this location was February 10, 2020. The first Google review was four years ago. On Google Street View in November 2018, storefront signage was up with "Coming Soon" on the front door. The building still looked to be under construction / renovation at that time.

amazing cleaners, sang is a super professional and personable. My alterations were perfect.read more

WILL LOSE YOUR CLOTHES AND LIE TO YOU ABOUT IT I cannot…read morestate strongly enough how terrible this business, and especially the lady at the front desk, is. Really. Just drive the extra 5-10 minutes to a different dry cleaner because this places is truly awful. I got married at the end of August and dropped off my rehearsal dinner jumpsuit and veil to be cleaned in early September. I then left the country for a few months. When I came back in December and went to pick up my clothes, the lady at the front desk told me she didn't have them. I was told they both had to be sent to Marietta because they were "so dirty," especially the hem of the jumpsuit. It was at this point I realized she she was willing to lie to me- the jumpsuit is cropped and the hem never touched the floor. If anything there was a stain on the bodice that would've been hard to get out. I was told the items would be back in a week. After my wedding I moved to Duluth, meaning that getting to this dry cleaners was now an hour drive. A couple of weeks later (the next time I could justify the drive), my items were still "in Marietta." Four months after drop-off, my clothes were apparently still fighting a heroic battle against invisible dirt. I explained that I had moved and asked if she could mail the items to me. Adhering to the customer service described in previous reviews, she was incredibly rude. I had to explain my situation 3-4 times to convince her to mail me my clothes. She said they would be mailed within the week and that she would give me a call to gather the shipping info. When that didn't happen, I called to ask when they'd be mailed and she took my address and said she'd call back for my card info. A week later and still no call. Multiple attempts to reach them in the following week (no answering machine, no email) finally resulted in being told my clothes were ready and I could come get them. So I drove an hour. Again. When I got there, she placed my items on the hanger- I saw my jumpsuit and behind it a veil. Foolishly assuming that she would be giving me MY clothes, I didn't take a close look at the veil. When I got home I noticed that she had given me a veil that was not mine. The next day I called and told her the problem and her thoughtful response was to call me a liar. At least 5 minutes of her gaslighting me on the phone- telling me over and over that it was the veil I dropped off and they don't have anything else in the store. My veil is a cathedral length plain soft tulle, and the one she gave me was fingertip length, crunchy tool, with a large floral decoration. After listening to her lie to me for several minutes I broke down and yelled "DO NOT LIE TO ME. THIS IS NOT MY VEIL. I HAVE PHOTOS OF ME WEARING IT." Once she heard that I would be able to provide proof, she told me she'd look for my veil and then promptly HUNG UP. I called her back and told her not to hang up on me and asked to be called back by the end of the day with an update. She very rudely said she'd call me IF they found the veil. Two days later - miracle of miracles - they "found" my actual veil. I made yet another hour-long drive to retrieve it. I got there, returned the veil that wasn't mine, and inspected the veil that she told me was mine. It was indeed my veil, but it was covered in little black hairs. I showed her and she just shrugged and said "that's the best we could do." I have no idea where the hairs would have come from at my wedding, if anything it would've been grass or dirt since our ceremony was outside. The only thing I can think is that in the four months the veil was in their care, they completely forgot about it and it was tossed on the ground where it gathered dust and the hairs. I requested that she refund me the $40 I paid for this "cleaning" and she told me they couldn't do that. I said (probably more yelled, I was v mad) "Really? It's been 4 months and you're returning it to me dirtier than when I dropped it off." And she just stared at me. If you value your clothes, your time, or your sanity AVOID THIS PLACE AT ALL COST.

What started out as a discrepancy between my expectation of honest, up-front pricing got personal…read morewhen an employee called a queer. I had already decided that I wasn't coming back last month when I unexpectedly paid $40 for a few shirts and pants to be laundered and dry cleaned (in that order). That wasn't including the $60 I was told I owed to have patches put in 3 pairs of pants plus dry cleaning. During that visit I decided I was done and waited a few weeks to pick up my alterations. Earlier today I paid and the employee remembered me from my last visit. She pointed out that their tailor does an excellent job. I looked and absolutely agreed that the patches on my split rear pockets we're almost unnoticeable. My issue with them was that they didn't communicate pricing upfront. Whatever. She didn't care. I went home and checked out everything as I was hanging it in my closet. I paid for 4 patches for 3 slacks, which didn't make sense. I decided to do back later that day to get more information or a refund. The same lady was there and when she couldn't find the fourth patch she decided to call the tailor. During the conversation in Korean one word stood out: "queer." I don't speak Korean, so I asked her if I heard that right or if there was a word in Korean that I didn't know (I don't speak Korean, but "queer" is universal). She said, "yes, he speaks Korean and he said to give you back the twelve dollars because it's not worth his time." Refund. Check. Fuck you. Bye, Felecia!