My teenage daughter was excited to try this place out for the first time. She called and set up a…read moreconsultation to go over her desired look, was told "no problem". She made an appointment. Her appointment was at 2pm, she didn't get in the chair until 2:40pm. When her appointment was done and she spoke up that it was too dark, she was told another appointment would be needed. She was blamed for the color not being correct. When I called to have this rectified, the only resolution offered was a "few strands" of blonde to be added. My daughter was lied to and taken advantage of. This is her $250 color with Travis. Pics attached, decide for yourself.

UPDATE: the owner Audriana contacted my workplace to speak to my boss (I picked up the call) and…read morethe manger created/shared false reviews about my personal work when I turned to IG (@msxlinny) to tell my story. CENTER CITY LOCATION I went to Stephanie for color and a haircut, and was utterly disappointed. I came in with blonde hair and outgrown roots. I had previously spoken to Stephanie on IG with pictures of what my hair currently looked like and what I asked for: which was to stay mostly blonde with the smallest shadow root possible for low maintenance. When I came in Monday morning, I reiterated what I wanted and was sure to mention I wanted "definitely lighter, and brighter" blonde. I noticed that Stephanie only dyed some strands of my hair fully, while other strands had my ends hanging out of the foil. As I am not a hair stylist, I asked her if my ends would be dyed while she was washing my hair out. She responded, "what do you mean? If I did that, all your hair would fall off" in a condescending tone, as if I should have known better. Again, I know nothing about hair. As Stephanie proceeded to apply toner to my hair, she said to me: "Your hair is not cooperating. Your hair isn't doing what I wanted it to do," and rushed to get another mixture to add to my hair. At this point, I'm brought back to the chair and looked at myself through the mirror in shock: my hair looked almost BLACK. Stephanie proceeds to blow dry a portion of my hair, remaining silent, not speaking a single word. When she's finished, she says, "I don't know what happened. Your hair didn't do what I wanted it to. How do you feel about it?" Mind you, I came in as a blonde, wanting to be a lighter and brighter blonde with my roots touched up. You can imagine my disbelief when after 3 hours of bleach and dye, that my once light, blonde hair is now a dark, ash brown-- the complete opposite of what I asked for. I told her I didn't like it at all, and began to break down in tears. Stephanie tells me "I really don't know what happened. There's really nothing I can do to fix it but make your hair even darker. I don't feel comfortable doing anything else to your hair." At this point, my hair is completely dark brown all around, only a portion of my hair is blow dried (the rest still wet), it hasn't been cut, and I'm in the chair crying. Stephanie proceeds to walk away, and I'm left alone, crying for the next 15 minutes. NO resolution was offered. When Stephanie returns, the owner asks her what happened. Stephanie proceeds to tell her the steps she took, and ended with "I don't know what happened." Another 15 minutes pass by, and Stephanie comes back and asks if I want her to finish blow drying my hair to see how it looks. She finishes and tells me, "there's nothing I can do. Your hair just absorbed the toner." Again, Stephanie walks away. Another 5 minutes pass by and I ask her, "How are you going to fix this? Am I gonna be able to be blonde again?" She tells me, "Honestly, I don't know how long it would take. I don't want to give you the wrong answer." Note: it's been about 45 minutes since she finished the color, and blow dried a portion of my hair. She has NOT offered a solution. At this point, I've been in the salon for almost 4 hours. Once again, I press for a solution, asking Stephanie what can be done. Stephanie says, "maybe you can wash your hair with a clarifying shampoo and see if some toner comes out. Reach out to me over the weekend and we'll reevaluate what can be done." At this point, I've given up on the day and accepted that my hair has gone from blonde to brown. The same night, I direct messaged her on instagram, the same way I did to book the initial appointment. I asked Stephanie what I can do in the meantime to prep/repair my hair for it to be fixed as it is feeling very thin and dry. I also asked when/how often I should wash my hair. Stephanie opened my message, leaves me on "seen/read" and never responds. I would never wish this experience on anyone. I DO NOT recommend this place at all. They lack professionalism and concern for their clients' hair. Needless to say, I will not be returning.

So great! The gals here are awesome - ask for Apple. She did some super fun rainbow colored…read morehighlights in my hair that I absolutely loved! Everyone was very kind and caring. 5 stars.

I had the worst experience with my hair color at this salon! I asked for a balayage and all I got…read morewas bleached highlights for $230 without tip. I will not be going back! Don't know why all the great reviews. I will be going back to my old stylist who is further away but at least I'll be happy with a real balayage coloring. So disappointing.

Great salon. Fair prices and a wonderful staff. Lisa is a top notch stylist!!! I am always…read moresatisfied with the service Thrive Salon provides.

I was in the market for a new salon to help me maintain the color block hair style I had. I first…read moretried them in May 2023, and have been returning for touch-ups every other month. Unfortunately, I experienced a tremendous amount of breakage when I moved to Thrive Salon to maintain my color style, even with every intervention and variable that I was able to control myself. (Tons of hair masks, silk bonnets, only air drying, wide-toothed combs rather than brushes, regular haircuts, high end shampoo/conditioner for color-treated hair, changing shampoo/conditioner to another color-safe one, oil sprays... you name it). I kept up with 7 week appointments at my stylist's request to help "minimize damage", but it didn't seem to do anything but put me out of more money, and result in me having less hair. I was dilligent about asking my stylist to do a "breakage check" every time I sat in her chair to try to prevent this. She always said everything looked great. In November, during my normal appointment, I cited that I was noticing substantial breakage. I should have listened to my gut when my stylist responded to my concerns with a surprise, stating "you usually see that up here" while pointing to my scalp. (In hindsight... yikes.) Despite my concerns that day, she didn't seem to heed additional cautions or change her approach. On that same day I cited bad breakage, she lifted a new brunette section of my hair (at my request in a desperate attempt to keep my hair style) *extremely* fast. What normally needs 3 sessions to go from my brunette to our target shade of blonde she somehow achieved in 1 with my roots, and could do in 2 to my ends. She was both surprised and excited at "how light it got" during my wash out. It seemed like she never had full control over her color processing, and didn't even know what she was expecting it to do. Needless to say, all of that hair started breaking in the following weeks, plus other strands. When I went to another salon to get a haircut (I find their haircuts to be outrageously priced at Thrive), the woman shared her concern with me on the health of my hair. She even questioned if Olaplex was being left out of my mix. I didn't have an answer. This salon, despite the high price tag, also doesn't include a basic rough dry for color services to check their work. They let people paying nearly $200 for color walk out with sopping wet hair. The manager assured that a rough dry ("not blow out, that was extra") was normal for color, so stylists could check their work before the customer leaves, but I was handed a blow dryer by the rinser last visit to do it myself while my stylist moved onto another client entirely. She didn't even check on me or say goodbye. It felt wrong. I was paying ~$250 every 8 weeks but couldn't get a rough dry? I had to drive home with wet hair? Despite the poor outcome with their color service, I also observed that I was being charged different ways and different prices for my exact same service every time I went. I was never given a heads up about the price differences, and only found out at the register after my stylist had left. At one point, I was charged for a haircut that I declined in the chair. (Thankfully I noticed!) After I was rung up, I told the man at the desk, and he quickly said "oh, well you got your hair dried, so we have to charge you for a blowout". The price of the blowout helped them retain all of the mischarge for the haircut I never got. It felt very shady to me. (Remember how the rough dry was supposed to be included?) Generally, I find this salon to be very expensive for the skill I was shown. I thought the price I was paying for my color blocking was fair, but seeing that I had so much breakage, maybe it was over-priced like some of their other a la carte menu. ($75 for a *trim* is too rich for my blood.) I'm leaving an extra star despite my experience because when I did have a chance to speak with the salon manager, she was open to feedback, stayed true to her promises of when she would get back to me, and offered a refund for the past haircut/blowout fiasco I retold above. She understandably stood behind her staff, but I was disappointed that the stylist's word was always taken over the customer's. (I have no reason to lie about a service I didn't receive....) They also got me in quickly around the very busy holidays when I called and let them know more of my hair was breaking and I needed to come in to resolve it with my stylist. I appreciate them doing that for me. One last shoutout - Jen at the wash station was seriously a highlight of my experience. Love her and wish the best for her.

Stephanie did a great job with my highlights. Note: I called this morning for highlights and I've…read morenever been there before. My regular place couldn't get me in. They accommodated me. The shop is cute and everyone there is fun. Steph and I never met but by the time she was done we were friends. I love my hair and definitely recommend!

Updoo falling out not even 1 hour after leaving the salon. They were half hour late getting started…read moreeven with an appt and knowing she had a time frame for prom! They charged $85 for a crooked bunn ( not what she wanted but being pressed for time she had to leave). Then her hair started coming undone even before she put her gown on. She was in tears! I dont recommend these people, very unprofessional!

Salon Impulse is a little-known gem of a hair salon in Williamstown, New Jersey…read more Erica is an amazing stylist and colorist. I've been getting so many compliments since my last appointment with you that I thought I should stop taking all the credit and pass on some appreciation to the person who's actually responsible for my new look - you! I'm so grateful to be in your capable hands.

it's been about 15 years since I went to a true salon to get my hair cut. After years of going to a…read morefranchise and dying my own hair, I decided to splurge and go to Salon Impulse. I called the day before to get an appointment and was accommodated right away. The salon is clean and open. They do waxing in a separate room so you are not in public view of everyone. Lori was great, and helped me with picking a great color and gave me an awesome cut! Brought life back to my hair. While the color was processing, I was offered coffee or bottled water, which I thought was the PERFECT touch. I found it to be very reasonably priced, about $75 for a color, cut/blow dry & style & lip wax. I will definitely go back!

I should probably start by saying I'm loyal to my artist. Was going to say stylist, but she's just…read moreso much more than that. I've been seeing her since I was in 8th grade... fast forward 11 years later. I stopped seeing her once I moved away for college, and all it took was me seeing one other person ONCE to say screw this, and I would fly back home to get my hair done at HG. And then I moved to Boston and it became impractical for me to keep going home, so I did find someone I liked (also triple the price, one of those fancy fancy places), but once I moved back to NJ and saw my artist for the first time in a couple of years.... oh man. She did my hair and spun my chair around, and I just thought to myself "what the hell have I been doing?" I was wasting my time and money anywhere else! I have so much confidence in my artist that sometimes I'll walk in and let her decide what we're going to do. NOT ONCE have I ever been unhappy. I now have my husband, grandmother and aunt seeing her. She is dedicated, sweet and just damn good at making her clients feel like goddesses! Now I'm sure you're wanting a name if you're reading this, and I thought about not giving it out because I don't want to share... LOL... but she deserves the praise and the business. My hair miracle worker is Danielle G! Photos are a two month process of taking me lighter and cooler.

came in asking for a pretty chocolate brown (my hair had gold ish balayage) and I jus wanted it go…read moreall be one color and be brown. I left with jet black hair and over $200 wasted. I went back and told them to correct it and they left my under parts of my hair pitch black and lightened the top. my hair is extremelt damaged now. I wasted my money my time and now have dead hair . worst experience ever.

Dawn has been great at giving me the exact color and highlights I want, every single time! The…read morestaff is friendly and fun.

Mai is the BEST!! She's my go to for everything! I've already referred a coworker to her and now…read morethat coworker also goes to Mai only. Mai does my color and cut all the time! She also looks out for the well being of your hair! I went from dark hair to blonde and Mai suggested we do it in stages instead of one shot platinum blonde. She basically saved my hair from falling off! Lol I find their prices reasonable because they use good products. You gotta invest on your hair if you want a fabulous hair right?

While Sunny typically does our color and cuts many of the girls have done mine and my sons hair…read more Everyone is so friendly! They always find a way to get us in even on last minute requests. The whole atmosphere is relaxed and feels like a community. I've often had conversations with those getting services next to me. Sunny has vision and always helps me achieve my hair goals even when I do not know how to put them into words. They offer makeup and waxing services too!

When I moved to this area earlier this year, I spent a lot of time scouring social media to find a…read moretalented, affordable, high quality hair stylist. Sunny is it! The salon is cute and everyone who works there is super friendly. Sunny always listens to what I want and uses just the right techniques to deliver. Very grateful to have found my new salon :)