The hinge on my laptop broke and when I called the manufacturer, they said the computer was too old…read morefor parts. They suggest for me to get a used one and take parts off it for mine. I went on EBay and found just the parts I wanted! I guess the hinges on these models break a lot? I was able to contact Tech Expert Guys to do the replacement for me. They are close to my house so it was very convenient. The overall experience was very professional and the turn around time was fast too! Now my laptop looks like new and extend its useful life.

Sal is the real deal...professional, honest, and reliable. I'm keeping his contact saved for…read moreanything tech‑related in the future.

First time coming to HB Computers and it was a wonderful experience. I was looking around for a…read morereasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues.

I had an extremely disappointing experience with this business. I brought my MacBook in for a $90…read morediagnostic on Thursday after being told it would be ready the following day. Instead, I was repeatedly told it would be ready "tomorrow"--first Friday, then Monday, then Tuesday. After nearly a week with no answers, I had to return and insist on getting my computer back because they still had not completed the diagnostic. Despite keeping my laptop for almost seven days, they provided no diagnostic whatsoever and refused to refund the $90 diagnostic fee. I essentially paid $90 for them to hold onto my computer without performing the service I paid for. To make matters worse, when my MacBook was finally returned, I discovered a large dent on the back that was not there when I dropped it off. The communication was poor, the customer service was unacceptable, and I left feeling completely taken advantage of. I will be filing complaints with the Better Business Bureau and the appropriate Orange County consumer protection agencies regarding my experience. I would strongly encourage anyone considering this business to think carefully before leaving their computer here. My experience was that they kept my laptop for nearly a week, failed to provide the diagnostic I paid for, refused to refund my money, and returned my computer in worse physical condition than when I dropped it off.

I dropped the my iPhone 15 pro (3/22/26) and the bottom half of the oled screen was stuck on white…read morewhile the top half was working. Called up NiceRepair for a screen replacement and it was the cheapest so far at $225 and they said that they can have it done in 30 minutes. Came in and we left with a functioning screen in 25 minutes. 10/10 service and finished repair

UPDATE: Just got back from Apple Repair who took one look at the lens & said it was full of 'gunk'…read more& dust. Detailed diagnostics showed dust particles, spots, and scratches on the glass that Nice repaired. I'm gonna call my repair at NiceRepair a loss & walk away. Can't say the man was particularly nice nor was his repair good either. Brought in my iPhone 16 pro with a cracked camera lens for repair. TLDR: the quality of photos is awful & blurry after the repair, especially zoom. Quality of photos is terrible after the repair especially in night photos. You see the light streaks in the holiday lights. Then when recording video, as you zoom in, the picture goes totally out of focus in the mid distance then back into focus as you zoom in. Close-up macro photos are not crisp. The man wasn't the most friendly person but with the reviews here I thought that wasn't important and he'd get the job done well. He was on the phone when I walked in and after some back & forth he agreed to lower the price for a computer battery down to $240 but was not willing to negotiate at all with me for the camera lens. I relented since he had great reviews. He gave me a whole $5 discount on $80 if I paid in cash. Then tried to upsell me on screen protectors for front screen & cameras. Photos & video speaks for itself. I won't be back. I'm out $75 (plus whatever it will cost to get a decent lens in my phone. I have a long time left on my contract so no upgrades for me) and the quality of my photos is garbage. Take what you will from this review. I hope your experience is better.

This is around the corner from my house and what a blessing. We've been here a few times now and…read moreevery time and everyone we have served us has been amazing. They have always given us honest answers. They do both computers and phones here. Please come and support them.

Huge shoutout to Leo at CompuTech…read more I made a big mistake and needed some work done and that man saved me and repaired my device. Now taking into account the amazing work they do, their prices are even better. 10/10

We had an amazing experience with Matt that was worth the 20 minute drive to Right On Repair. The…read moreprocess for replacing my tablet screen was very quick and easy, with Matt explaining everything thoroughly so I could understand what was going on. The replacement only took 1 hour, but he wanted to keep the tablet another few hours to make sure the glue stayed on well, which is fine by me! He also threw in a screen protector on the house, which was very much appreciated. The cost of the screen replacement was lower than I was expecting based off what I was reading online for other stores. I also want to commend him for his honesty: after I told him about the problem my Nintendo Switch was having, he explained that he might be able to fix the GPU problem, but he wasn't comfortable doing so and taking my money when it may run into the same problem again in a few days or weeks. I highly recommend having your electronics repaired here and will definitely be taking any future electronics to him for fixing!

Matt (store manager) was honest, helpful and kind. Will definitely go back and recommend 100%read more

Called and was able to schedule an appointment the same day…read more IT Tech was at my house and was able to resolve my computer issue quickly.

No returned calls after more than a week. No returned messages via Yelp after asking for help…read morethrough their messaging as well days later. Thanks for wasting my time and for dicking me around when I needed help. Add my 1 star rating to all of the others.

Jeff once again proved to be THEE man able to provide me with technical expertise, solid product…read morerecommendations, along with prompt delivery on a replacement/upgrade laptop. Be sure when in need of any PC, laptop and/or data recovery services, make a smart decision, and contact Jeff immediately!

Jeff has been very helpful to me with my computer problems for many years. I have used his services…read more3 times and will continue to do so as his work is excellent. Highly recommend him. His prices are very reasonable and he is very helpful. Thank you again Jeff. Ela

They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.