Thank you so much for Natalie Kiernan and Alexander Mathew Carroll for their phenomenal service…read moretoday, they were so helpful when my card wasn't working and lead me to my car when I had to much caffeine from their wonderful Matcha that they made for me. The food was wonderful and they hand baked everything for me and warmed it up for my needs. the ambience was genuinely beautiful and they were so generous in their endeavors. These two are the next employees of the year I know it for sure.

Everything is delicious!! The pretzels and Berliners are my favorite. You can't go wrong with…read moreanything on their menu

Snagged a Too Good To Go box from here and got some very tasty day old treats! I shared with my…read morecoworkers but I ate a cookie and a cannoli cupcake, both were delicious. Love that they participate in decreasing food waste and would definitely check them out again!

I have used this bakery twice and both times my order has been perfect! The cake was delicious and…read morethe frosting was so good! I love that it isn't too sweet. Ordered on line and they were very responsive and worked to give me exactly what I wanted. Highly recommended!!!

I contacted cakes by Michelle via Facebook for my son's 5th birthday party in North Reading. I was…read morehappy to find out that delivery was available which helped relieve the stress of transporting the cake. I was very pleased with the result. I sent cakes by Michele a photo of what I wanted (Batman theme) and it was exactly like the photo sample. Aside from the delivery being a bit late, I would recommend cakes by Michelle not only did the cake look good and my guests were impressed but it tasted good as well.

a good friend of mine referred me to Cakes by Michelle because she makes beautiful cakes that are…read moredelicious too. I e-mailed her to make a 1 layer confetti cake for my son's 3rd birthday. It was a Curious George theme and the cake was GORGEOUS and tasted great. I swear my son will still bring up his George cake with the yellow hat on top. I will definitely order from her again for his 4th birthday!

A perfect experience from start to finish A+…read more I stopped into Cupcake City and spoke with Jodi about ordering a large number of cupcakes for my niece's baby shower. She made me feel as though nothing mattered more than making my niece happy--true old-school customer service. We discussed several options, and then Keri joined us: the Picasso of cupcake baking and design. She was tremendous, and watching her sketch and talk through ideas was incredible. The cupcakes themselves were beyond delicious, with frosting that was absolutely outstanding. Jodi and Keri are an unbeatable team. Thank you so very much. Very grateful!

Really great local cupcake shop. I went in on a Saturday morning to get x6 for a gathering and my…read moreguest were very pleased. I got the lemon, hostess and margarita. Since it was right when they opened I had plenty of options. The cashier was helpful and answered my question about leaving them out of refrigeration. I paid about $25 for 6. There is plenty of parking spots. I would defintiely inquire if they did custom design.

Food: The cookies were amazing! They're so big but I finished the entire thing because I was…read morestarving at work. Service: They do deliveries! Ambiance: Not sure but I will definitely be there to try more pastries :)

Got a beautifully decorated cake done for a shower! Such nice employees to deal with too!read more

Great friendly service and AMAZING creative muffins. They also have really cute themed things for…read moreEaster. They are busy but so worth it, I would recommend parking across the street.

I have visited the Winchester store many times. Muffins are all very good. The issues isn't the…read moremuffins ... The staff there are always nasty and owner must not care. I mention every visit that they should put a name tag in front of each muffin to speed up the ordering... I must waste my time and more importantly their time answering my inquires... what is that one , what is that muffin ? Does that have raisins on it ? Nuts? Dog shit in it? or whatever ? Wtf Or why are out of certain muffins ? Any In the back on racks? Put a sign up displaying a simple check mark of available muffins? One visit the nasty one at Winchester told me they were out yet I saw the muffin on a rack not yet ready to put out front? So this was my first visit to this Wakefield location ... same issues and staff nasty here too but a bit better as more mature employee? I ordered 6 muffins and wanted 2 in a separate box as a gift to someone and the other 4 in a different box...she puts the two in a bag... A bag ruins the gift look, damages frosting in muffins... they will not put any less than muffins in a box? I'll pay for the dam extra box? Or maybe a smart owner would have a small 2 muffin box? Asked for Boston cream ... out of them .. same as last visit to Winchester location where they were out of many options... Maybe if popular statistically ... then you bake more of them based on POS sales data ? Maybe seasonality affects the daily production forecasts? Maybe offer July 4th red white blue muffins, Halloween frosting, Thanksgiving? Christmas ? Then generate greater sales, The owner should hire a better manager of both locations and stick a dam name tag in display case for each muffin, train all employees in hospitality and importance to retain repeat customers? Owner probably now just mailing it in or letting the off spring to take or already took over ? Maybe sell just sell it off to a interested owner looking to expand, or Improve offerings , add high end croissants, pastries, quality cookies ... coffee and better options? Whatever... 4 years telling every visit to just put a f'n name tag in front of each muffin-so I don't need to ask.. especially for gluten free, nut free allergies conscience people... how about an ingredients sign for each muffin ? I give up

This is an updated review: The muffins are yummy and it's very cute inside, but I might go to the…read moreWakefield location even though this one is way closer to me. I don't know if the staff were just having a bad morning or maybe there were customers with bad attitudes before me, but dang. There was no one behind me and I wasn't fully sure what kind my friends would want. I wanted to peruse some. I was in and out in about 5 minutes, but the woman behind the counter seemed bothered that I was asking questions about the muffins like the flavors. The display case doesn't have them listed by the muffins. There's a flavor board behind the counter which is helpful, but it would be better if they were each labeled somewhat so you could see and pick them. I asked 2 questions overall and panicked and just picked 2 other flavors hoping they would be okay, but it wasn't as good of an experience as last month and left me a bit flustered. I'm never expecting over the top super happy, springy first thing in the morning but rolling your eyes and acting exhausted from 2 questions just seemed like a bit much for a happy and bright muffin spot.

For how good their muffins are you would expect there to always be a bigger line. Maybe they're…read morejust a great best kept secret or maybe they also just have incredible staff who work so quickly! Either way this place is more than worth it if you're in the area. Recently I tried their Chai latte and it was to die for. Am always happy coming here. Small shop with no seating but plenty of parking.

This is a small, Italy-inspired boutique café, and we absolutely loved it. From the aesthetic to…read morethe food and menu, everything is thoughtfully inspired by Italy. When we visited, the owner herself was working solo, which made the experience even more special--she was incredibly welcoming and kind. The cappuccino was excellent, and the overall vibe was calm and relaxing. Such a lovely spot, and we'll definitely be back.

The food and service is fantastic, but the hours of operation leave something to be desired.read more

Such a talented baker. Unbelievable decorating skills. Great for custom ordered cakes.read more

Janelle did a phenomenal job on my boyfriend's birthday cake! He is an avid surfer so obviously I…read morewanted to get him a special custom surfer-themed cake. After gathering multiple quotes from several bakeries, Janelle was able to accommodate the most in the shortest amount of time for the best price (I believe I ordered one week ahead of time). Communication was clear over email about what I envisioned and she offered great suggestions. She delivered the cake well packaged on the day of the party and everyone was thrilled at the surprise cake! Oh and it tasted MARVELOUS!

Love the Burlington location. Mainly stick with the subs. Bravo Italian is my favorite, but will…read morealso get a steak bomb. Pastries are a must too..either the Key Lime or any of the cheesecakes. Then grab a loaf of Scalli bread before I leave.

I happened to be driving by La Cascia's with my son and told him that I used to stop by there every…read moreweek almost a decade ago to get the best steak tip subs in the state and he was in for a treat. So I get a large Chip's Tip sub and a few pastries for snacks. The bill was steep for what I got but I thought it would be worth it for my son to try the sub. After getting it, we split the sub and ate it in the car. Let me tell you that this was not the same steak tip I remembered. It was so bad, we tossed it in the garbage at the gas station next door. The steak was very tough and hard to chew - almost like the tips had been cooked earlier and then reheated for my order. Everything just seemed greasy. We also did not enjoy the raspberry turnover or yellow cream cannoli's we got for dessert. Maybe it was us or maybe it was the food but I will never go there again. We are not food snobs by any stretch of the imagination, and I rarely will say anything bad about a restaurant experience but we ended up going to Augusta's which is just a little bit down the road, for chicken just to erase this experience from our mouths. I know a lot of people will swear by their steak tip subs and that is great but it's just not for me anymore.