I just left visiting my dad at Brookdale Mountain View. Breakfast is great-his favorite meal of the…read moreday. Fourth of July celebration today. Lots of activities and caring staff.

It makes me sad to give an assisted living community a 1-star review. I wish I could give them 4 or…read more5 stars and a glowing review. Heck,I'd have even been OK with 3 stars, not thrilled, but at least it would mean they were meeting the minimum requirements in caring for my mother. Some of you know that my disabled mom had an accident when traveling here for Thanksgiving. For those of you that don't, she fell on the plane and fractured her hip and shoulder. Her 4 day vacation turned into nearly 4 months of hell. And the majority of those 4 months were at Heritage Club Mountain View. It was miserable for her living there and miserable to me visiting. First I'll address the planning staff. My mom has been disabled for 14 years due to a stroke. She has as much ability as she was able to recover. I explained this numerous times to the physical therapy department, and the therapist. I also recommended they get in touch with her therapists/care takers back home to give her the best care. They didn't and they treated her like these were new disabilities, prescribing speech therapy and other therapies she hasn't had in many years. It wasn't until her POA told them to give her what she needs to go home that they stopped the additional services. Then there was the pressure sore. While it appears the sore developed while she was at the hospital, the sore got progressively worse while in their care, when she returned home, it was tested and was positive for e-coli. It took her care at home 2 days to get this settled. She was at the other place for almost 4 months and while they may have treated it minimally, it appears they never once tested it for e-coli. Finally there is just how she was treated. I know being a CNA can be a thankless job, but if that is your career choice, please treat your patients with dignity and respect. My mom complained about a couple of people and while I didn't see them treat HER poorly, I believe her since I saw these same people treat other patients poorly. The truth is, my mom was miserable, she was away from the comforts of her home for 4 months. She was sad and scared. Show a little compassion! Oh and the director threatening me with calling the police should I try to take her out before they release her was a lovely touch as well. Yes, 4 months after she returned home, I'm still a bit upset. But I believe I've distanced myself enough from this to write a mostly useful review without it being a rant. I'm hoping by doing so I help that one person that may be looking for a facility for a family member will choose another caring, more attentive community.

Bella Vita is a 55+ Senior Apartment building in Aurora, Colorado. I moved to Aurora 6 years ago…read moreand moved into Bella Vita. I have been so happy to live here. It is convenient to shopping (right next door to Target!) grocery stores, restaurants, department stores and other specialty shops in The Gardens on Havana. The rent is reasonable and includes several amenities: utilities, garbage pickup, twice monthly light housekeeping service, wifi, coffee bar, concierge service, fitness room and maintenance. The Bella Vita Community offers many activities for residents: game groups such as Wii Bowling, Mexican Train Dominos, Bingo, Pictionary and others. Movie night is every Friday evening in our new movie room. We have resident committees to provide input on all aspects of our community. Guest speakers are arranged to visit to provide the latest info relevant to Seniors. Birthdays are celebrated monthly, donuts are available on Mondays and our community director sees that treats are available a few times a month. We also have a resident lead Book Club, Bible Study, Coloring Club as well as happy hours and socials. We have the best view of fireworks on the Fourth of July on our third floor deck. The deck is a wonderful place to sit and relax with friends and is equipped with plenty of tables, chairs, comfortable furniture, BBQ grills, and a fire pit for chilly days and evenings. Bella Vita is a great place to live with great neighbors!

From the owner: Luxurious apartment living for those 55 and better. Whether you're still in the workforce or you've…read moreretired, enjoy a home without headaches. Let us introduce you to a new level of affordable luxury senior living at Bella Vita.

Hmmm. Well, it's out of sight expensive and I found out this weekend that they do not even provide…read morethe toilet paper! I took my mop and cleaned up blood on the floor of my friend's kitchenette. There is a filthy bath mat in her shower, the tp dispenser is broken and her window blinds are damaged. I would expect a five star place for the price she pays.

My mother in law is a resident. We visit her on a daily basis. The staff is gracious. The food…read moreappears to be restaurant quality. The caregivers are amazing. Highly recommend.

This place is great. Just over a year old, so my apartment was virtually new when I moved in 2…read moremonths ago. The staff and other residents are all friendly and very helpful. Lots of planned events on and off site. The food is plentiful, 3 good meals a day in the dining room. Every Sunday is all you can eat prime rib brunch. Can't complain, except if I gain weight.

From the owner: We've thought of everything. The value and luxury built into our long list of amenities are what…read moresets us apart. Our month-to-month rent includes no hidden fees. With everything taken care of by our professional staff, you'll have the time and freedom to enjoy all the amenities and services we have to offer!

My Aunt "Lives" at Springbrooke. I recently visited her and was absolutely APPALLED at not only the…read morecleanliness and overall maintenance of the facilities, but the dining experience was absolutely absurd it was so bad. * It is in a legitimately bad neighborhood, homeless all over the area, drug users, and overall high crime area definitely not suitable for our beloved elderly family members * Dirty and run down facilities, they apparently need to hire more and better house keepers. * The food was absolutely DISGUSTING. You know our beloved older family members living in a retirement home like Springbrooke have very little to look forward to, yet the one thing they have to look forward to is good food. At Springbrooke they are failing miserably at this, the soup I had was absolutely bland, had no seasoning and was cold, and I mean cold, not even warm. My Chicken was severly overcooked, flavorless, un seasoned and literally so dry I dont think there is enough sauce in Denver to help it. The vegetables were un seasoned, they obviously came out of a frozen bag, and were cooked to the point of being MUSH. My aunt said this was par for the course and told me that breakfast is even worse. Our server, an Ethiopian lady who was at least pleasant, when I complained about how dry and horrible my chicken was explained to me "That is how our chef cooks the chicken here, that is how our residents like it" and did nothing to even offer me something else or to replace it with a better piece of chicken. * My Aunt told me that they are now on the 3rd or 4th Chef since she has been there in only 2.5 years, she said when she moved in the food was average, then she explained the food was absolutely wonderful for around 6-9 months when they hired a great chef, but then that Chef quit and the new chef is absolutely horrendous. I hope someone in a position of power reads this and can talk to the chef. My Aunt likely does not have long left on earth, and we want her to get the most enjoyment she can in the time she has left, and the poor quality of food, the dirty living conditions, and the lackluster and poorly trained dining staff are not going to achieve that.... Thank you Darrold Sutherfield​

We chose Springbrooke for a family member 3 years ago and are very happy with our decision. The…read morelocation is great and convenient for all kinds of shopping and restaurants, including a short walk to the grocery and pharmacy. The facilities (and food) are excellent. Most appreciated are the staff, which are service oriented across the business. We've had many interactions with staff at all levels and find them knowledgable, caring and attentive. Executive Direct Fanny Rouse is hands-on, accessible and very involved with residents and their families and truly seems invested in providing a safe and comfortable experience. Too many other great staff to mention.

Horrible place to work, on my second day of training head nurse ( who never answers her work phone…read morein emergencies and rarely comes to work) tried to fire me because "if I couldn't keep a eye on every resident (12 residents in one house btw, 2 trying to escape constantly & with absolutely NO HELP) this place isn't for me". Worst feeling ever to be judged while you're still training. the office staff don't give a rat's ass how hard caregivers and qmap work in that place. They're always watching you on the cameras but never offer to assist! $20 a hour is a disgrace when you're constantly on guard and being sexually, physically and emotionally attacked by a handful of residents. I tried for YEARSSS to work here and was let down in a matter of 1 month.

caregivers are great but their business office is terrible. Communication is poor and…read moreinconsistent. You are at their mercy because anytime they want they can raise their fees. Very expensive and difficult to get accurate updates on the residents. Actual caregivers are not allowed in quarterly update meetings. All you get is head nurse opinions.

WORST. EXPERIENCE. My Dad, who suffers from both Alzheimers and Parkinsons, was a patient at this…read morefacility. The care was negligent, not to mention slow. We were told that he would be safe, and that was a bold faced lie. The caregiver to patient ratio was inadequate and my poor Dad kept falling and no one knew how to deal with it when it happened. People with dementia fall and get confused....it's part of the deal. This is my first ever yelp review, as I feel strongly about warning others about this place.

This facility is absolutely gorgeous and has the most friendly, caring staff. I highly recommend!read more

December 12th 2025…read more Harvard Square by Cogir: 10200 e Harvard Ave Denver Colorado 80231. A Premier Choice for Assisted Living and Memory Care. I am thoroughly impressed with the recent transformations at Harvard Square, led by Director Phyllis Delaricheliere. This facility is rapidly becoming a standout in assisted living, offering an exceptional quality of life for elders and retirees. The dedicated team that is driving this success: - Director Phyllis Delaricheliere: Her vision and positive attitude servers as stepping stone for the future of Harvard Square. - Daisy, Lifestyle Manager: Crafts engaging activities and events promoting mental and physical well-being. - JD, Lead Maintenance Manager: Ensures impeccable facility upkeep and responsiveness to resident needs. - Lee, Transportation Bus Manager: Provides safe, reliable Bus transports to outings, stores and doctor appointment visits. Tejah, Memory Care Manager, brings essential expertise and fosters collaborative relationships to ensure residents receive. Ann, "EmpowerMe" Therapist, The Therapy Team delivers comprehensive therapeutic services, fostering physical, emotional, and cognitive well-being. Our in-house therapy facility on the first floor at our Harvard Square Denver location is super convenient for residents to access professional support whenever they need it, promoting mental wellness and stress relief. - Mary-Beth, Lead Corporate Front Desk Receptionist: Offers warm, professional hospitality and support. She canned the Phase "It's a great day at Harvard Square" consistently greeting with every call ensuring a welcoming experience for all. Notable enhancements include: - Facility Refresh: Fresh paint and meticulously cleaned rugs have revitalized the space. - Culinary Excellence: A top-tier culinary specialist team crafts delicious, nutritious meals morning, noon, and night. Community Spaces: The newly constructed deck, a vision brought to life by our Director Phyllis, features inviting new patio furniture, creating an ideal setting for socialization and relaxation, and enhancing resident engagement. - Bistro Upgrade: Director Phyllis's introduction of a cutting-edge Starbucks coffee and Tea maker elevates the dining experience, creating an inviting hub for socializing and relaxation. Speak-Easy Room: Located on the first floor provides television services, resident activities and various parties The Pool Room: Located on the first floor provides pool gaming for everyone to enjoy. Residents benefit from: - Compassionate care and support tailored to individual needs. - Engaging activities and events: - A safe, welcoming environment encouraging independence and community. I wholeheartedly recommend Harvard Square by Cogiri tucked away in a wonderful Rocky Mountain atmosphere as an ideal choice for those seeking a fulfilling, supportive living environment. Phyllis's leadership is driving positive change, making this facility a true gem in assisted living. Resident: Bill Deida a lifelong resident at Harvard Square by Cogir.

This place is insane.... Let me start off with my husband's grandpa living here and they treated…read morehim awful. A lady by the name of Jennifer from cooperate cussed him out in the lobby over him having his dog here and made comments to me for me wearing my pride shirt. They place was running smoothy when they had their last maintenance director who was here for over two years and ran the place to a T including housekeeping. He helped us move my grandfather in and was so kind. I heard he put in his notice because of how poorly they treated him. They bullied Mikayla as well and fired her 2 days pregnant before Christmas. Pretty sad. I can see these ladies being awful with customer service and never cared about the residents but just money. When my grandfather passed the HR director Juana said when can we be moved out by? WOW. You guys are so classless. COGIR is the worst thing that happened to this place. You guys are an awful company with no morals. You had an amazing staff and you let it go down the drain.

Hilltop Park has been an incredible place to work! I've been to other facilities that are not even…read morehalf this nice. Everyone is smiling, says hello, and seems to care about the residents and love what they do! Great atmosphere, smells clean, the residents are happy. I definitely recommend this facility for not only your loved ones, but also for yourself if you are in the healthcare field!

This community has an incredible team of healthcare professionals. The admissions director,…read moreAngelina was so responsive and so educated on financials and made the whole process seamless. the Director of Nirsing ( I think her name was Marlene) helped make this process so stress free. It's never easy putting above one on a nursing facility. Overall, I am so satisfied with the care my loved one is currently receiving.

Not enough caregivers or QMAPs. Food is not always that good. Maintenance is slow, corporate…read moreprioritizes profits over people.

Like other reviews mention - HighPointe is a beautiful community. We toured over twenty memory care…read morecommunities for our loved one. This review is based off of the tour of memory care and not assisted living. The sales lady was fairly new to HighPointe. We had a pretty good meeting in a common area by the main entry. I explained my relative was diagnosed in 2011 with Alzheimer's related dementia but was (and still is) in great health otherwise. She explained they have 5 levels of care (the most number of care levels out of any place we toured). The top level being $2500.00 a month in addition to the monthly room/board rate. She said based off of what I told her - my relative would probably need HighPointe's top care level at $2500.00 a month? I thought - what? Number one - you're not a nurse and number two - you haven't even done an assessment?? Finally got to tour memory care. So you have to have someone access the 3rd floor via the elevators both going to and leaving memory care - they will not give family members the code (another story related to that later). Memory care is very nice - entire floor U shaped with central dining and activity areas and a nice outdoor patio. The sales lady did not acknowledge any care givers or residents by name. There are only 4 care givers for 30 residents (a low ratio of care givers). The smallest studios are TINY - maybe 180 sq feet. It was depressing to look at. Yes they have larger studios/rooms but the $ amount per month goes up per square footage. Note to HighPointe family - when building additional new communities - design all memory care suites the same size . Your five room choice pricing with additional five care level of pricing is ridiculous. Have your architect spend a week in a memory care community. I inquired with sales lady L - so how do four care givers know what level of care all 30 residents are needing and paying for? Her reply was "they just do". Really? Care givers don't get paid much no matter where they work - so do they honestly know that Bob is a 3, Pat is a 5, Larry is a 1, etc etc? Ok so doing the math - a mid size studio along with level 5 care (which sales person said my relative would need) would put us at over $7000 a month? So we found a community within a mile of HighPointe; -has all inclusive pricing - no care levels and under $6k a month. -all rooms are exact same size in memory care -there are 4 care givers for twenty residents (much better ratio) Recently met the daughter of a resident who said she did her "due diligence " and had selected HighPointe for her mom who probably is at stage 6 with Alzheimer's. She said her mom became so severely dehydrated due to lack of care at HighPointe that she ended up in the hospital for over a week. She moved her to where we are and is so much happier with the care. Met a Director of Nursing for another community who said he had to do an assessment of a HighPointe resident for his community and he had to wait 15 minutes for elevator access to leave the memory care secured area. HighPointe you are a beautiful community but as previous reviews on Yelp and other websites point out - your memory care structure and set up needs some help. When I visited - three of your four care givers were just standing (one was seated) around. I thought to myself "where are the 25 residents and what are they doing".