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    The Cove at Highland Lake

    5.0 (1 review)

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    1 year ago

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    Chase Custom Homes & Finance

    Chase Custom Homes & Finance

    (1 review)

    AVOID AT ALL COSTS!…read more Chase built our house in 1998-99, and we've regretted it many times over the years. So many things weren't done correctly: they put on the hardwood flooring and linoleum after the baseboards were installed, so they go up to it, not under (and I'm looking at the curling edges of the lino right now). The master bath shower was plumbed backwards, and they refused to fix it. The roof leaks - to the point that a piece of the kitchen ceiling collapsed 2 years ago. The duct work was uninsulated in the attic, costing us a fortune in extra heat (and preventing us from getting central AC). The kitchen cabinets weren't hung correctly and the countertops are coming away from the walls. The wall to wall carpets weren't stretched when installed and are now rumpled and lumpy in the centers. We couldn't have the light green vinyl siding we wanted ("no one makes that color" they said) - and yet it's on the house 3 doors down that was completed 6 months later. So many problems, all of which have been ours to either fix on our own nickel or just live with - any problem we called them about got a "well, what do you expect us to do about it" reaction, so we stopped calling. The final insult? They took about 6 months longer to finish than they promised, costing us thousands in extra rent. We have family that have worked with other contractors, for both new construction and renovations, and I feel comfortable rating these clowns as the worst we've ever encountered. I'll say it again: AVOID AT ALL COSTS!

    From the owner: For the past 29 years, Chase Custom Homes & Finance, Inc. has been building homes in Maine. We have…read moredeveloped many subdivisions throughout southern, central and western Maine and more importantly, built homes for a lot of fine people and their families. Maine is a big state with a small town heart. If we didn't take good care of our clients, we wouldn't still be in business. Period. But our business hasn't just survived two recessions and depressed real estate markets. We've made a lot of friends along the way. In an industry not known for repeat business, we've built more than one home for many of our clients and receive a steady stream of referrals from others. We go out of our way to build relationships as well as we build homes!

    KCM Construction

    KCM Construction

    (6 reviews)

    I contacted Gage about designing and constructing stairs to our second floor and creating a rec…read moreroom, half bath and storage room. Due to the demolition required to build the stairs, we asked if they could begin that process when we left for an 8 day vacation in January. He agreed and after meetings to tighten up the design and engage his plumber we trusted our home to Gage and his team and left. Before we left he told us he not only planned on building the stairs but basically completing the entire job! While we were gone we got consistent updates, pictures and videos of the progress. When we got back the job was 99% complete. He gave us time to figure out if there were any adjustments to make and took care of our requests. They do good work on an aggressive schedule. We highly recommend.

    Gage and his crew at KCM were very professional and did a great job repairing our deck. Gage was…read moreresponsive during planning, going onsite to evaluate the work needed, and keeping open communication about materials and timelines. We agreed on a realistic budget, and Gage scheduled the work around our availability. His team took great care during the repair, shoring up structures and making improvements to the deck's structural integrity, all within the agreed-to budget and timeline. We are happy with the repaired deck; it's much more solid and secure. We highly recommend Gage and KCM and look forward to future projects with them.

    Village Builders - Kitchen renovation project in Gorham, Maine.

    Village Builders

    (1 review)

    Village Builders was hired to repour the concrete slab in our basement. When we moved in, we were…read morealerted by the sewer inspector that they had covered up the house trap, which would need to be accessed to clear through a blockage should that happen. We initially contacted village builders to see if they could send someone to uncover it, which would only require breaking through about 1-2 square feet of the slab. We were told that they had actually already removed the house trap during the initial job. We then had another sewer inspector come, who confirmed there was still indeed a working house trap. Of course, a few months later, our sewer did get backed up and overflow a bit into the basement. They were pretty snarky when responding to our request to have the trap addressed, asking "Can you explain to me what your goal here is? I am a little confused. I am not sure what benefit would come from opening up the concrete, if there is an obsolete trap below it - can you explain this intention to me?" I ended up having to bust through the concrete myself, and the trap was accessed by the plumber and an auger was run through the blockage. We resent the picture of the trap to Village Builders, requesting a cover be placed over it. They responded that they would figure out a quote, and then never responded. If you want a job done right and accountability for a mistake, do not hire them. Fixing this problem would have only taken ~2 hours, but they were obviously just annoyed at being asked to fix their mistake.

    From the owner: Village Builders Inc., in Gorham, Maine provides custom construction services for residential and…read morelight commercial projects. From small household improvements to complete design & build additions and new home construction, we create the structure that reflects your vision. We specialize in; home additions, sunrooms, second story additions, garages, kitchen & bathroom renovations, basement remodeling, new deck construction, deck replacement, and new home construction. The towns we service include Gorham, Windham, Westbrook, Scarborough, South Portland, Portland, Buxton, and Standish.

    The Cove at Highland Lake - homedevelopers - Updated August 2026

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