Michael Whang sales manager and Erik Sayago sales person were great to work with. Super smooth communication, test drive process and walk around was great, efficient, friendly and knowledgeable. Felt like I could trust them every step of the way. Happy to get a great car for a good deal Dimitriy S. in finance was very difficult to work with though. Hard sell on a bunch of insurance and service plans, got personal and then questioned my judgement. Most frustrating was then added in a accessory charge at the end which he said was mistake. On careful review of his paperwork,, he had this added accessory charge, from the beginning of the paperwork and tried to rush through it and dismissed my questioning, it when we first looked at the paperwor. He then tried to sell a $8k insurance product that he immediately dropped to $3k then refused to hear a no until I walked away. Could not trust him. read more

Never lease from this dealership. Period. I leased my Hyundai IONIQ 5 from Fremont Hyundai, and when my lease matured on May 25, 2026, I tried to return the vehicle through the normal Hyundai lease-end process. Fremont Hyundai refused to accept the lease return, even though they were the dealership that originally leased the vehicle to me. I contacted many other Hyundai dealers in the area. While several of them told me they could not accept outside lease returns, they also said they do take lease returns for vehicles originally leased from their own dealership. Based on those data points, Fremont Hyundai is especially disappointing: even the originating dealer refused to take back the vehicle they leased out. I have been working with Hyundai Motor Finance, but so far the only result has been temporary extensions. That does not solve the problem. I am ready and willing to return the car, but I have been left stuck with the vehicle after lease maturity because Fremont Hyundai will not process the return. This has been an extremely frustrating and stressful experience. A dealership that leases out a vehicle should have a clear and reliable process to accept that vehicle back at lease end. Customers should not be trapped in an open-ended situation after the lease has already matured. I would not lease from this dealership again, and I strongly recommend that anyone considering a lease here get their lease-return policy confirmed in writing before signing anything. read more

Refused to accept my Hyundai lease return I brought my leased Hyundai to Fremont Hyundai to return it at lease (originally leased at fremont) end -- something any Hyundai dealer is supposed to handle -- and they flat-out refused to take it. First the excuse was an "ownership change," then it became "we don't have space on the lot." Neither of these is my problem as a customer, and neither is a valid reason to turn away a lease return. To make it worse, the staff was rude and dismissive throughout. No apology, no attempt to help, no guidance on where else to go. They just wanted me gone. If this is how they treat a simple lease return, I wouldn't trust them with a purchase, service, or anything else. Save yourself the frustration and take your business to another Hyundai dealership -- there are several in the Bay Area that will actually treat you like a customer. read more

Went in over the weekend and bought a new car from this dealership. They were all super helpful and I had a great experience. In particular, Aldo was super helpful to me, both this weekend and when I did my test drive a couple weeks ago. I would definitely recommend folx work with him if they get that chance. read more

Wasted days, BULLIED into financing, lost the sale over Mr. Castellanos' own greed I spent two full days working with a salesman to purchase a vehicle -- I was a serious, committed buyer ready to pay in full, in cash. I asked to take the car to an independent mechanic before finalizing, which they reluctantly allowed. After that process (which took everyone's time), I was ready to buy. The problem started with the manager, Mr. Castellanos. Despite my clear intention to pay cash, he pressured me into financing instead. When I asked for a couple of hours to go retrieve the cash -- as he himself had requested -- he refused to hold the car, would not accept a debit or credit card, and wanted to show the vehicle to another buyer while I was literally there with a pen in hand trying to accommodate his demands. This is a manager who was so focused on financing commissions that he let a done deal fall apart. The salesman lost his sale. I lost two days of my time. Nobody won. If you're a cash buyer, be warned: they may not actually want your business. I've never experienced a car dealer actively work against closing a sale -- until now. read more

I just purchased my brand new Hyundai ioniq 5 with Alex Chui. I corresponded with Alex online, he gave me an great out the door price promptly , so I decided to go down to the dealership. Alex was transparent, fair and courteous, the sales price was exactly what he quoted, no haggling back and forth. The sales manager came out and authorized the quote and I got myself a car ! Dmitry was my finance manager, he was fast and efficient, I was out of there in 15 minutes, fastest ever in a finance office ! I had a great experience at Freemont Hyundai, ask for Alex Chui in sales. read more

We recently visited Fremont Hyundai and met a sales representative named Nas in the parking lot. We told him we were interested in a larger SUV, and he was able to show us a few options. While we didn't make a purchase that day, he asked for my husband's number and said he would follow up by text. Unfortunately, that text never came. We tried calling Nas back several times, just to get his direct contact information, but never received a response. On a couple of occasions, the manager answered when we called the dealership, but even then, we didn't get any resolution or a call back. About a week later, Nas did reach out with some SUV options. While those particular vehicles didn't work for us, when we finally spoke with him he was very friendly and helpful. The main challenge throughout the process was simply getting in touch with him. read more

HUGE SCAMMER!!!!!!!!!!! I was bed ridden for weeks and suddenly I got a notification at midnight that this place pulled a hard inquiry on my report without me 1. Never Ever stepped foot into this dealer even once 2. Hyundai is my most hated car brand of all time 3. At midnight?? Instead of getting to the bottom of this. They told me to make an appointment to come in to talk to their finance officer. So they could try to push a payment to me on something I don't even want, need or aware I ever interested/authorize in purchasing read more

Setup an appointment with Noble. He showed us the car we wanted, what they had/could get - and gave us a great deal. walked up through the options. Where buying a car can be difficult, Noble and the team at Fremont Hyundai made it easy. I feel like I got a good deal. Have already passed his card on to friends who are interested in a Hyundai. can't think of a better endorsement then that. read more

Good dealership. There was an after sales issue and the general manager fixed it quickly! Service was prompt Thanks fremont hyundai read more

Went to Fremont Hyundai today cause my fords transmission gave out, service advisor Walter recommended a newer vehicle because I liked the tech on the Hyundai car's. Peter and Gabe were very helpful in guiding/ showing me a reliable, efficient car that I would love for my job where driving is constant. Gabe answered every question I could ask, Peter and Gabe then helped me with the process of getting the car. To add the finance manger was very helpful and open on everything, told me what I was signing and made the process very helpful. Had a lot of anxiety and now I'm so happy with my new car' read more

Fremont Hyundai - 2025 Hyundai Tucson - Car Dealers Near Me - Fremont, California

I worked with Kevin to go through a software update. Great service, easy to talk to and great with a computer. So far so good. I saw them yesterday. He is my go to guy Kevin in service. Thank you Kevin. read more

Sales and finance folks were well versed and helpful throughout the process, helping me make an informed decision on my purchase. I came in originally looking to buy an Ioniq 5 AWD Limited, but after reflecting on my prior research on dealership offerings within a 500 mi radius and my test drive, I was happy to commit to the purchase of the vehicle I test drove (Limited RWD), which was smooth and met all my needs & more. I appreciated Chris's attention to detail in making sure everything was squared away in the vehicle without any prompting on my side, including a missing adapter he was able to replace. I'd be happy to be a repeat customer, overall I'm pretty happy with the purchase, which I think is a more pleasant experience than I was expecting going into the dealership, pricing was more transparent than most of the Hyundai dealerships from what I could tell online, which I greatly appreciated. read more

We had been searching for a very specific "diamond in the rough" for quite some time and finally found the perfect blacked-out GMC truck with low mileage and still under the manufacturer's warranty at Fremont Hyundai. The sales team was professional, transparent, and easy to work with, no pressure and great communication throughout the process. The finance department was organized, efficient, and truly respectful of our time. The truck was delivered in showroom-ready condition, which really shows the pride they take in their inventory. My son and his fiancée couldn't be happier. This was a fantastic buying experience, and we will absolutely be back! read more

Fremont Hyundai - Very happy couple! - Car Dealers Near Me - Fremont, California

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Well I called them to get the quote of the car because i wasn't able to go in person. I just need to see if they have the color I want in stocked. They called back fast but the sales rep was very rude. I told him that I will get it fast, please check for me. His answer to me is everyone said that but true or not, is hard to say. Wow, I never seen one sales rep from cars like this unprofessional. I called them on Wednesday and luckily I was able to get the car from the other Hyundai in san Bruno on Friday. This is for sure the worse experience. I did not give 1 star because I am not sure if it's only this sales or the whole company so I don't feel fair to use his attitude to rate the entire place but for sure, I will not go there again. read more

I went there last week. I knew what I wanted: Good price, good quality and aesthetically pleasing car. I got just that. The salesman was very nice and everything was smooth, Mike in finance helped me protect my car and was super helpful. Thank you guys so much read more

Went to drop off my car for a tire change/inspection. Was told it could take more that a day which seems like a long time. Also this is the first new or used car dealership I've been to with a service team that doesn't offer loaner vehicles or uber back home. As this is my only car and still under manufacture warranty I'd imagine some customer benefits like these would be offered but I guess not. Additionally service area is not marked when entering lot. read more

I scheduled an appointment to have the last recall checked out (4th recall in 4 years). They have a call center now which is a nightmare. I've called three times in three days starting last week, and no one will take my call in the Service Department. When you call any number for the dealership it goes to an offshore call center. The representatives put me on hold while they 'try to reach' service advisors, and then come back saying no one is available. They take messages and no one calls me back. The automated service department appointment confirmation emails give bad links for phone calls. The link for texts in those emails goes nowhere- I might as well be texting myself, because no one responds. How does a business survive like this? Epic fail. read more

I had a good experience working with Vijay Sher and ultimately leased a Hyundai Ioniq 5 at a deal I felt really comfortable with. Vijay and team were friendly, patient, and worked with me through the negotiation to help get the numbers to a place that made sense. I appreciated that Vijay stayed engaged throughout the process and was willing to work toward a fair outcome. Like many car purchases, the process took a little longer than expected and some details were still being finalized when I arrived, so my advice to other buyers would be to come in knowing the deal structure you want and be ready to work through the numbers. Overall, Vijay was helpful and professional, and I'm very happy with the car and the final deal we reached. read more

Buyer (or lessee) beware! There were so many red flags with this dealership over the last 4.5 month, we should have known better to trust them. I highly recommend going to another dealership and/or service shop if you want a Hyundai. We leased a new Ioniq 9, drove it for one day and had to return it due to some very irregular noises. They've had the car for 2 weeks and they finally say it's fixed. Getting a response or a call back during this time was such a waste of time. Overall, Fremont Hyundai provided virtually no customer service or even bare bones relationship building. I strongly recommend everyone stay away from this place! I even just called to talk with Scott Jobe (who answers many of this Yelp reviews) and they said they don't know him. Par for the course with this whole experience! read more

I had a great experience working with Aldo Martinez. He was extremely helpful, knowledgeable, and patient throughout the entire process. He took the time to answer all of my questions, explain different options, and made sure I understood everything before making a decision. I never felt pressured, and he genuinely wanted to help me find the right car for my needs. His professionalism and honesty made the experience smooth and stress-free. I would highly recommend him to anyone looking for a helpful and informative car salesman. read more

The dealership owner reached out again, acknowledged the mistake after reviewing it, and promptly fixed the issue. update 10/17/25 After my initial review, the dealership publicly responded saying they would reach out to me to discuss my experience. It has been almost a month, and no one ever contacted me. Making a promise in public and then failing to follow through shows a clear lack of integrity and accountability. This only confirms my concern that customers here cannot rely on what is said. read more

I found this dealership a little difficult to find since one can't see the dealership sign from the street. It's situated right behind the Mercedes dealership, once you turn into the little street, then the dealership sign is visible. I checked in a few minutes before my appointment time. One of the staff checked me in after a few minutes of my arrival. I was told the service would be a couple of hours. They offered a one way shuttle service, and I asked, if I were to take the one way shuttle service offer to somewhere, how would I get back to the dealership when my car is done. The answer was that I would have to find my own means of transportation to come back to get my vehicle. In my mind, I was thinking to myself, what's the point of shuttle service if I have to find my own way to come back??? I'm not sure if things have changed over time. In the past, with other dealerships that I've been to, they offered round trip shuttle service. In the mean time, I waited in their waiting area impatiently without updates despite of my inquiry on my vehicle's service status. Two hours and three cups of caffeinated drinks later, I went to check on the status of my vehicle. I went back to the garage to check on my vehicle, my car was sitting inside, nobody was working on it at the time I went to check. I checked 2-3 times while I waited. Service was tire rotation and a recall check. It's now over 3 hours, I went to check on the status of my car again, I was told almost already, I had another place to be and I opted not to take the car wash nor charge at this time. About four hours later, one extremely comprehensive 5K maintenance service and two updates done to my car; one wasted morning into afternoon, and one unhappy customer, plus one Lesson learned... I finally got my car. I would use my time wisely next time. read more

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Mo and Ali were both very straight forward and easy to work with. We worked out a price before I came down to the dealership, and we got things worked out and finished in no time. Appreciate the good use of my time. read more

Your Amazing Salesman Nazratullah Hazeen (Naz) is the best. He answered all of our questions. He is very courteous, kind and professional. We were interested in the Hyundai IONIQ 5 SE. He showed us a Hyundai IONIQ 5 SEL that was right next to the SE. He ran the numbers for us and we were sold. We drove back home in our brand new 25 Hyundai IONIQ SEL. Thank you Naz! You are the Best! read more

I purchased a certified pre-owned Ioniq 5 from this dealership last week, and overall the experience was pretty easy and smooth. I saw on their dealership website that the car was newly listed and available, and immediately reached out to them to see the car. They put me in touch with Vijay, who was honestly such a pleasure to work with. The car was just recently brought to the dealership so they hadn't had the time to fully detail it, and the state of the back of the car made me wonder if the previous owner used the car to transport landscaping supplies every day. But despite my initial hesitation, Vijay assured me that cleaning was easy to do, and we took the car for a spin. Like, a really long spin, because before I knew it, 30 minutes had passed, and I had barely noticed because driving the car was such a smooth experience, and talking to Vijay was so fun. During our test drive not only did he explain the basics of electric vehicles (I had only driven gas cars before), but he also did both a general overview of the Ioniq line and an indepth dive on some of the 5's special features offered on the SEL trim. The car obviously had a few minor issues (hello spider nest in the back seat, windshield crack, missing accessories, micro paint chips, strange wear on the tires, melted spots on the dash?? I really wonder about the previous owner...) but the price was hard to beat. Vijay explained to me what advantages a certified pre-owned status has for a used car, and I was IN. He handed me over to Michael? in finance. Super personable and approachable guy, answered all of my questions, printed me copies of things, explained every page of the mound of documents I had to get through. The cool thing is that they offered to put some of the payment on my credit card so I could generate points. So sweet. The next morning, Vijay texted me to give me a timeframe of the cleaning, and let me know in the afternoon that it was ready for pick up. He was very responsive to text with my follow up questions on some of the other minor issues I had found as well. On arrival the car was fully charged, the minor windshield crack sealed, and the car sparkling clean. He gave me some of the extra accessories that were initially missing, and even included an extra cargo cover. I had some questions about the ICCU issues that I had read about from other Ioniq owners on the Ioniq 5 subreddit, and they brought a guy from the service department to show me a printout of the records they had on that car, and I was able to see that the ICCU had been updated recently. Phew. Anyways if you're thinking of touring the local auto dealerships, definitely stop by Fremont and see what they've got going on. They are tucked into a side street off the main automall street, which makes them easy to miss. Don't. read more

Jesse's team are absolutely fantastic! Gabe, my internet sales rep, was incredible- made sure we were very satisfied with our offer before we made our final purchase. The entire Fremont team is very knowledgeable about their inventory, and cars are priced very aggresive for today's market. Oh.. and did I mention they extended their zero % financing on new cars?!! I hightly recommend Fremont Hyundai for your next car buying experirnce. You will not forget it. I found my very own Elphaba! She's emerald green!! Was looking for her since Christmas and Fremong Hyundai delivered. read more

Fremont Hyundai - So many lux options for a fantastic price! - Car Dealers Near Me - Fremont, California

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I just picked up a 2026 Ioniq 5 Limited, and the experience was top-notch thanks to Jose Martinez and the team at Fremont Hyundai. I came in with a very specific set of requirements and financial bounds, and Jose was incredibly determined to make it work. He didn't just try to sell me a car. He was truly helpful in securing the exact vehicle I needed while respecting my limits. He made the entire process smooth and transparent. If you're looking for someone who is patient, professional, and will actually advocate for you to get the deal done, go see Jose. Highly recommended! read more

Cannot recommend these guys more. Best prices and service of any Dealership in the Bay. Upfront, honest, and respectful from start to finish. I called every Hyundai dealership in the Bay Area simply trying to get the best out the door price on a Venue, and these guys were the only ones who didn't try and give me the runaround, or force me to drive out to them before giving me their best price. And they never tried to talk me out of using my own outside financing. Jose helped me on the phone and called me back late on a Sunday. Ryan and Alex helped me out when we came in the next day. And Vijay and Marcello helped us close the deal and drive off. This was especially nice since we were buying an entry level car (Venue), that they could not have made much money on. Noticeable how respectful and helpful they were regardless. I hear this dealership is under new ownership, and they are really turning it around. read more

Fremont Hyundai - Car Dealers Near Me - Fremont, California

Still no update after reaching out to the Stealership, lack of leadership or lack of knowledge, all about $$. Pics below were after a $2k service at 30k miles. Sold me of a transmission and brake bleed, can't even do an oil change or replace an airfilter. read more

Fremont Hyundai - Car Dealers Near Me - Fremont, California

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Based on the reviews, I called Fremont Hyundai for Costco pricing on one of their cars, and the guy who picked up the phone was an a**. He gave me the MSRP & the Costco discount but wouldn't go any further to discuss details. He asked me to come in to test drive, and he will give me the breakdowns. Duhhh, I can do that at any dealership. I told him that I will contact other dealerships. There is no shortage of dealerships to buy cars. His phone etiquette sucks. I'm glad I'm not giving them my money. read more

Seriously bad service! Dropped off my car was told will be a few hours and NEVER got any call or update on my status; even after calling numerous times. Seriously sucks since DGDG sold this place. Makes me rethink even buying a Hyundai in the future. read more

I am 4 minutes away from Fremont Hyundai. Do yourself a favor and go to any other Hyundai dealership, avoid the service center and parts department here if you value your time or believe you deserve to be treated with common courtesy. The included charging cable with my 2025 Ioniq 5 purchased on 5/18/2025 was unable to charge my car and after I verified the cable was definitely faulty, I went in on 5/29/2025 to request an exchange. Sales routed me to parts, after a 20 minute wait at parts (no one at the counter), parts told me I would have to file a warranty claim with the service department. The employee at the service department said I would have to leave my car with the dealership for 2 days for a warranty claim for the charging cable to be processed and no loaner would be provided until the warranty claim was approved. He told me to go buy my own charging cable. I talked to Dublin Hyundai and they said they would exchange my cable on the spot, no process or wait needed. My poor experience was not a one off case, the customer behind me also struggled with the same service department employee wanting to charging her for key reprogramming when she went to pick up her car when no costs were given up front and they had no record of her communications with Jose (sales manager). The sales department seems to be pretty nice so you may be okay buying a car from here, but I would still recommend going to Dublin Hyundai and asking for Adil Khan. read more

Me and my cousin got our first Hyundai Santa Fe, I love the car, the technology is WOW, Fremont Hyundai is awesome , they are doing wonderful job, very professional, very clear, straight to the point. I got such a great deal because of Mr. Nas, what a great and professional fella. special thanks to Mr. Peter and Mr. Ryan for assisting us in such a great deal read more

Fremont Hyundai - Car Dealers Near Me - Fremont, California

Communication absolutely wasted my time. Timeline 9:30 inquired about the car and talked online price 9:36 confirmed interest in a car online - tells me car is in their storage in dublin 9:50 I confirm wanting to get the car, they mention getting it at their storage - i'm told the car would arrive 1130-12 11:00 get early to browse inventory 11:20 have a few convos, still expressing interest, and we wait in the service area 12:00 I take initiative to check update, tells me they'll take another 40 mins. Why was I not updated on this delay? Alex and Peter didn't take responsibility and shifted blame to the commute and challenge of getting the car from Dublin. They told us that theres traffic and their guy is "getting gas". Unless their apple/google maps have better satellite connection than ours, the commute time is approx 27mins. We aren't upset about delays, but being blatantly lied to as well as not being apologetic for wasting mine and my wife's time was absolutely disrespectful. If we had not approached Alex for an update he would have left us waiting there for an indefinite amount of time. Just a simple "i apologize but our guy is behind schedule" would have been appreciated. We came in patiently with the full intent to purchase the vehicle but walked away being treated unprofessionally. The epitome of greasy salesman at this dealership. read more

I feel in love with Fremont Hyundai after getting my first electric car there. Vijay, Jesus, and other Hyundai associates are so wonderful and always there to help me when I am learning to operate an electric car. From charging the car to setting up features, Vijay is there helping me all the time. The best part is that you can reach Vijay via text at anytime because he treats his customers like his family members. I am very lucky that I have met a trustworthy dealership. read more

Recently purchased an Ioniq 5 at Fremont Hyundai and we were very happy with our sales experience. Andres was very helpful and respectful while we were researching cars and making up our minds, and never pressured us into making any decisions. He made the whole process smooth and stress-free! read more

Our experience at Fremont Hyundai was amazing! The customer service was over the top and Andres was professional, helpful, friendly and proactive :). We will be sure to recommend this location to our friends. read more

I would not go back to this dealership. I had an appointment at 9:30. There is no parking anywhere for customers, and cars are so crammed in the dealership, you get blocked in to leave despite following signs to go around. No signs anywhere mentioned to line up in a line of cars for the service department (which is hard to tell what is what with all the cars parked around). Finally parked in handicap with a placard, go inside to the service department to check in, only to be told to get in line with your car after a while of waiting. Another customer also entered after confused as well, looking to check in. It took over an hour just to get checked in, and saw people that came in after me in a second line, who got helped before me. Also, multiple times I came by that day, they had their cars (and a customer with no visible placard) blocking the handicap parking. Super disorganized, and no system to keep people on time for their appointments. The only good thing about this place, were the two service advisors that assisted me promptly were friendly and helpful when finally getting checked in and picking up my car. read more

Fremont Hyundai - ADA violations - Car Dealers Near Me - Fremont, California

Vijay was super helpful in getting my newly leased car ready for pickup and all documents prepared to sign in advance of my arrival. The process was super quick and easy, and I'm loving the new vehicle so far. Marcelo was also great to work with on the finance side as well. read more