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    The Dental Ark

    1.9 (14 reviews)
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    3 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    9 years ago

    This place takes forever!!!! If you have an appointment be prepared for at least a wait of over an hour just to be seen.

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    11 years ago

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    7 years ago

    Don't go here!!! The staff are very rude and they treat the parents and the children like s**t.

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    10 years ago

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    Smile Professionals of El Paso

    Smile Professionals of El Paso

    4.7
    (11 reviews)
    2.9 mi

    Overall, I won't be back to this office. I understand that offices are doing the best they can…read morethese days but you reach a point where poor customer service is inexcusable. Reception and front office was rude when I first arrived. Yes, we are all stressed but you don't have to be disrespectful. My cleaning was sub-par and probably the worst I've ever had. They have a crazy credit card payment system and they may have charged me twice because they thought it didn't go thru. The doctor was very thorough and I felt comfortable with working with him. Last, since I will not be returning, I asked for my medical records to be sent over to the new office. Good luck with that process as they won't answer the phone or respond to emails. It will take at least a week to get them transferred over according to the person who handles that process. Don't be fooled by the low intro prices they offer, it's not worth it and the other charges can get expensive quickly.

    Short version: SMILE HEROES IS AMAZING. A++++. Highly recommend!!!…read more Long version: Just moved to the area and two weeks ago, my three year old son woke up with his face, swollen on the right side. Needless to say, it was a trip to urgent care because it was Sunday and there were no dentists open. He had an abscess tooth. Antibiotics were prescribed and we were told to watch throughout the day to see if the swelling went down or grew worse. By the next morning we were noticing a slight worsening and so on the the E.R. we went. (I preface all this to give you the best picture of a family, scared for our little boy and unsure what to do or where to go). The E.R. doctor told us to get a dentist, right away. Here I am, completely at a loss. I do a quick Google search and there is Smile Heroes with top ratings and stellar reviews. "Sure," I think, "this is the internet. It's easy to pad the opinion to get clients." I called to gauge the atmosphere and was greeted by a friendly receptionist. More than that, I explained my son's dilemma and she was legitimately concerned and intent on getting us in as soon as possible. I'm feeling better. Here's at least one person who seems to care and not put on the clinical robot facade. Okay. Onto the Dentist... WHICH WAS AMAZING (two times amazing!) First off, the setting is brilliant. The dentists have made the place to be a sort of gaming center, which immediately engaged my children and stifled all those 'scary dentist fears'. The kids played, we filled out the paperwork in peace and the staff was incredibly helpful. My wife was able to go in the back with my son. The dental assistants were very gentle with him and with her concerns. And then Dr. Pham was in to see them within a few minutes. He was very kind and thorough in his examination. He identified the problem and recommended we get my son in that very evening to take care of the tooth. So my wife comes back that night with my son and he is happy to go back and play! Unfortunately for him, there was not much play, because the dentist was incredible efficient in getting him back and settled in a room where my wife held him while a movie played. All my wife's questions and concerns were addressed. The procedure was extremely quick. My son was well taken care of, throughout, and Dr. Pham even called that night and the following morning to check on him. Dr. Pham has a gift of empathy and patience that put us all at ease. He is REALLY GOOD with children. He and his wife even came out to chat with us after our son's check up, just to get to know us. His wife played with our kids while we talked. Such a great couple! I cannot recommend this establishment enough. These people legitimately care, which is unfortunately not something you find in many businesses, today. Everyone on staff is respectful and friendly. Such a wonderful experience. My family is so blessed to have found Smile Heroes.

    Photos
    Nice, clean rooms!
    Nice, clean rooms!
    Video game area!

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    Video game area!
    Sunny Smiles

    Sunny Smiles

    2.9
    (27 reviews)
    1.4 mi

    So came to Texas with my boyfriend to look at some real estate and during our visit we had a date…read morenight planned, but before that I've always thought of getting my teeth whitened just a bit. My teeth aren't horribly yellow or anything , but always thought they can just be a tad bit more whiter. I know there's whitening strips and toothpastes made to do that, but I've noticed for some reason they tend to burn my gums when I use them and came to the conclusion to just come to the professionals. Two days before our date night I found Sunny Smiles and came in for my visit. Let me tell you they fit the name Sunny Smiles perfectly!! I walked in and was greeted with some of the most friendliest people with great smiles themselves and was taken care of so well!! They brought me into the room informed me of how the process goes and made sure I was comfortable each step of the way. Date night came along and showed my boyfriend my Sunny Smile and was definitely impressed by how much brighter my smile has become. Thank you again so much Sunny Smiles!!

    I recently had the pleasure of visiting Sunny smiles after I'd first visited few years back. I was…read moregreeted with smiles and the staff was very friendly. I am very nervous around doctors and dentist but going into it I was assured by everyone that I would be taken care of. Cash prices are extremely reasonable and I was surprised by the level of service I received! They are so sweet! My cleaning was gentle yet thorough and I was made to feel comfortable during every step of the process. I recommend this place, especially because they made me feel very welcome and their staff was not snobby like most dental places. What a great experience, and that's saying a lot for a dental cleaning!

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    Sunny Smiles
    Sunny Smiles
    Fun waiting room

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    Fun waiting room
    Aventura Dental

    Aventura Dental

    4.0
    (6 reviews)
    3.7 mi

    I love this place! My son and I both are patients here and they treat us so kind. Recently I needed…read moreemergency dental work, not only did they get me in the same day, they also got me referrals to a surgeon to take better care of me. Whenever I had an issue - they were there. I've told all my friends about this place and the amazing team. Dr. Jim Lam for myself and Dr. Wang (SC*) for my toddler! Dr. Wang is so calm with a toddler who didn't want him near his touching his teeth. Lol. They've even taught me how to make brushing more fun for my son and how to have him "help" to make it something that's a fun wakeup and bedtime routine. Love them so much!

    Take this as a REAL review and not like the rest you see on here. Most of them are very old reviews…read moreanyway. 04/22/25 - had an appointment at 11:30. Sat there for 2 hours ...... and the only thing that was done was x rays. Patients just walking out back to back to back, while we sat there waiting, tired, falling asleep and hungry. About 1:30 -- I told my son let's go and walked the f*** out. Definitely looking for another dentist this was ridiculous. 2-3 hours for simple x rays and a coversation about the results? The X-rays should've been done 10 minutes after APPOINTMENT time, and the dentist should've came to discuss the x rays no more then 30 minutes tops. Yes that includes other patients being seen! If you have patients waiting for a simple x-ray.. and consultation. Why are you the back doing cavity after cavity after cavity??????? After cavity after cavity???? Knowing there is a waiting room full of people?!!!!!! This place seems to cram as many patients as possible in the same damn day!!!!!!!!! And makes you wait hours upon hours for a service I can only imagine how long this man takes the day of your actual procedure... what? A good 4 hours I'm guessing? Never in my 33 years of life have I ever experienced a dentist appointment who makes you wait this long. The inside looks nothing like the pictures you see on google, half of all of the games are broken and do not work. The sign outside of the building is completely destroyed. The couches and chairs are not comfortable. Do not go here. You will not want to come back if you do, or you can come find out and see for yourself.

    The Dental Ark - pediatric_dentists - Updated August 2026

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