My experience at this dental office has been a masterclass in billing confusion and a complete…read moreabsence of accountability. It began with my two deep cleaning visits. At the first appointment, only my left side was treated. Yet somehow, the billing code submitted reflected treatment on the right side. When I pointed this out, I was casually told it was "fine" since I'd be returning to complete the other side anyway. Apparently, documentation accuracy is optional here. Two months later, I noticed a $225 charge on my credit card that I never authorized nor was notified about. This included an additional $200 for my first deep cleaning visit (on top of the $300 I had already paid) and $25 for initial films they had "forgotten" to charge me for earlier. What was characterized as a "minor" error by the office wasn't minor at all. Because they submitted the wrong films (a direct result of their incorrect documentation), my insurance claim was denied, leaving me responsible for the majority of the visit cost. No one from the office contacted me to explain the issue. My card was simply charged. After multiple calls over three months and repeated promises to "look into it," nothing has been resolved. The error may have been theirs, but the burden was mine: time, phone calls, and weeks of unnecessary back-and-forth. At my most recent visit, I proactively confirmed with my insurance that I was eligible for a covered routine cleaning. I walked in confident. I was immediately told I owed $68. After questioning it, I was informed this was actually for a prior follow-up visit that was never collected at the time. Interesting how these forgotten balances only seem to surface long after the fact, and always in their favor. After my cleaning, I was presented with a total of $113: $68 for "periodontal maintenance" and $45 for an "optional" mouth rinse. This rinse was applied without explanation, discussion of cost, or the minor detail of my consent. Not only was I never told my visit would be coded as periodontal maintenance instead of a routine cleaning, but when I called my insurance, they confirmed the copay should have been $50, not $68. So even the surprise charges were inflated. As a healthcare provider myself, I find this particularly concerning. I ensure that I document the correct laterality before amputating a limb. I obtain consent before initiating procedures. I discuss options. I answer questions patiently. I make sure my patients understand what they are receiving and what they are being billed for. That's called standard of care. At this point, the pattern of incorrect documentation, unauthorized credit card charges, creative coding, and inconsistent copays feels less like oversight and more like strategy. The front desk staff also appear visibly irritated when asked basic billing questions, as though transparency is an unreasonable request. Patients should not have to audit their dental office after every visit. I cannot recommend this practice and will absolutely not be returning.

My visit to this dental office was great! My appointment was right on time, the dentist took care…read moreof my problem and the staff at the front desk took care of me very quickly. I've seen different dentists here and they are all very good! My whole family comes here, even my grandchildren, and they are all very happy with all the serices!

I neglected my teeth for a few years and finally got the courage to seek a dentist and get back to…read morehealthy dental care. I found Premier Dental in my neighborhood and thought I would give it a try. First step was evaluation and teeth cleaning. There, I was introduced to ALEXIS the dental hygienist. SHE WAS FABULOUS! She calmed my nerves with a vibrating dental chair and her caring personality. She explained every step she took and was very gentle. The numbing gel worked wonderful. The initial cleaning was thorough and no pain. I had to go back for deep cleaning for a few teeth but I had no worries. I did not feel the needle and had no pain during the procedures. I made further appointments in later months and I am encouraged to continue regular visits. I highly recommend Premier Dental and credit ALEXIS for making me unafraid of going to the dentist. First time in 75 years!!

My experience with Dr. Rooney was nothing short of outstanding. Very kind, and thorough. I needed…read moreto get an appointment quick because I'm getting kicked off of my parents insurance at the ripe old age of 26, and the procedures for new patients at this practice are that you are brought you in for a consultation prior to determine how extensive your cleaning will be. The lady at the front desk was extremely pleasant and wonderful in helping me have all of my X-rays and paperwork transferred over from my previous dentist. During my consultation, Dr Rooney knew I was strapped for time, so she actually did the cleaning herself to save me the visit. She was very nice to talk to as well. Overall a pleasant experience and a genuinely nice doctor.

I highly recommend Dr. Jeffrey Goldfine at City Line Dentistry. Another dentist at a different…read moredental office recommended that I get a crown. After taking x-rays and photos and an oral evaluation, Dr. Goldfine determined I did not need a crown. I appreciated his honesty and his thorough explanation of why it was not needed. Dr. Goldfine is personable, has a good sense of humor and is very knowledgeable. You cannot go wrong with Dr. Goldfine and he is well worth the trip from Center City to City Line Avenue.

My dentist at Rittenhouse Smiles no longer takes my insurance so I missed my 6 month cleaning. I…read morecalled the morning off to ask City Line if they had any openings and they fit me in for an appointment in 10 min! Fortunately I live across the street. The entire office is super clean and well designed. The staff is outstanding, the dental hygienest was super gentle and thorough and Dr. Goldfine is incredible, super smart and makes you feel comfortable. I wish I had been going to this practice since I moved to this area! Soo happy with my care and highly recommend their practice. FYI make sure to enter from the right side of the building.

What? I haven't given a shout out to my dentist??…read more Dr. Feinberg and his staff have been holding me down for almost a decade at this point, and I couldn't be happier with the quality of care. Let's put it this way, even when I didn't have dental insurance, I still went to Dr. Feinberg because: 1. He's no nonsense and leads with minimum necessary interventions (no upsells or scare tactics about teeth) 2. He's detailed, informative, and again no nonsense with what I need to do to take care of my teeth 3. When I found myself needing a mouthguard for my night time teeth grinding, he suggested I try some good affordable OTC products first before considering a much more expensive custom guard 4. The staff are responsive and on top of their game with calling back for urgent issues and the like I don't exactly live close to his office, but I continue to go because they're the best. I'd say the only caveat is that they're closed on Friday and Sunday and aren't emergency dentists. Can't really be mad at them for that though.

I can't have enough good words for Dr. Feinberg. It was my first visit and I think Dr. Feinberg's…read moreoffice is the absolute best. Many thanks to the staff there, Allison, Shannon and Dr. Feinberg. I highly recommend the office to everyone who is looking for a dentist.

Dr. Doescher helped me so much over the last couple of years while I was battling leukemia and…read moregetting a stem cell transplant. She was kind and caring and always concerned for my health. I just was there today because I accidentally chipped a tooth. I am leaving for a few months and she and the staff managed to get me into the office. She has a new associate Dr. Patel who did an amazing job repairing the chip. Looks better than ever! Thank you all! I feel so fortunate to have found this office! You will feel the same when you go! THIS IS FOR THE CENTER CITY OFFICE

Bansi Doescher has never returned my $1,200 for a the ill fitting, defective, poor, cheaply made,…read morewrong color, bridge place in my mouth be an inexperienced worker who definitely was not a dentist. The false tooth in the middle of the bridge even fell off. Currently, I am getting, expensive, extensive, procedure and work being done to replace where the bridge was. I want my $1,200 retuned, as lawsuits are being prepared and constructed and could be pending very shortly. Absolutely stay away from Smile Team!

I was a patient of this dental practice for several years, and I never imagined that I would…read moreeventually have to write a review like this. Over the years, one of the biggest concerns I noticed was the frequent change of dentists. My treatment passed from one dentist to another, and unfortunately, when a serious problem eventually developed, that lack of continuity became extremely important. When I was treated by Dr. Sardora, I specifically discussed my concerns about what would happen if there were problems after the treatment. At the time, I was reassured that they would take good care of me if anything happened afterward. That reassurance was one of the reasons I trusted the practice and moved forward with significant dental work, including a dental bridge. Unfortunately, when problems later developed and Dr. Lee was handling my case, the response was completely different. I was told that the work was beyond a one-year warranty period and that the office would not be responsible for it. I was honestly shocked by that response. This was not a small or temporary dental procedure. This was a dental bridge. Even my dental insurance generally only covers replacement of this type of major restorative work after a much longer interval, yet I was being told that after just over a year, the practice no longer considered itself responsible for addressing the problem. What makes this experience even more upsetting is what I am dealing with now. Because of the complexity of the existing dental work and the problems that need to be corrected, I am now having an extremely difficult time finding another dentist willing to take over my case. I have been left searching for someone who is willing and qualified to deal with the situation and determine how my teeth can be properly restored. For me, this is much bigger than whether a dental office technically offers a one-year "warranty." My concern is about continuity of care and accountability. Patients undergoing major restorative treatment should understand what happens if the dentist who performed the work leaves the practice, who takes responsibility for follow-up care, and what the practice will do if serious problems develop later. After being a patient here for years, trusting the practice through multiple changes of dentists, and relying on the reassurance I was originally given, I found the way my situation was ultimately handled extremely disappointing and unacceptable. The situation became serious enough that I filed a formal complaint with the Pennsylvania Department of State regarding my experience. I am sharing this review because I genuinely wish I had understood these issues before agreeing to major dental work here. If you are considering crowns, bridges, implants, or other extensive restorative treatment at this practice, I strongly recommend getting a second opinion and asking--in writing--exactly who will be responsible for your care if complications develop after treatment or if your treating dentist leaves the practice. Unfortunately, I am now the one left trying to find another doctor willing to help fix a very complicated dental situation.

I left this office feeling frustrated, confused, and frankly, very disappointed. I came in for a…read moredental procedure, only to have Dr. Lee tell me that the treatment will most likely not be effective and that I would likely need a crown instead. I asked why we weren't just proceeding with the crown if that was the more reliable option, but rather than clearly addressing my concern, the dentist kept repeating himself without actually answering my question. As I attempted to clarify my concerns, namely, that I didn't want to pay for two procedures if a crown was ultimately necessary, I felt dismissed. I even said it felt like I was being gaslit because my questions were not being answered directly. Only then did he explain that he was confident in the treatment plan and had only been presenting a "what if" scenario. I appreciated the clarification and told him I understood, and he apologized for the earlier confusion. He then numbed my mouth with a lidocaine injection and left the room. A few minutes later, the office manager came in to tell me the dentist would not be performing the treatment due to what they considered "hostile language." I was completely shocked. I had asked valid questions about my care and tried to understand my options, this should never be labeled as hostile behavior. What's even more upsetting is that they numbed me before informing me they wouldn't continue with treatment. That felt both unprofessional and unnecessary. I will not be returning to this office. Patients have every right to ask questions and seek clarity about their treatment plans. If a provider cannot handle that, it may be time to re-evaluate their approach to patient care.

I've been a very satisfied patient since 2000! All work done professionally and on time for a…read morereasonable price! I wouldn't go anywhere else for Dental care.

Kim fitted me for a night mouth guard, and she made is so seamless and easy. I usually have such a…read morehard time with things like this, and she made it so easy and so quick! So great and professional.

I have been a client of their practice for almost 8 years now and I can't say enough good things…read moreabout the staff here. Prior to coming to Weiner Dental I was the kind of person who regularly avoided the dentist due to previous bad experiences at other offices but Weiner dental and their staff took care of me with kindness and compassion. Literally the best dentists in the world, I highly recommend them to anyone I know.

I came to this office for a check up and cleaning. The office staff was attentive and friendly. I…read morewas promptly taken back for my appointment without a wait. The doctors are extremely knowledgable and personable. I highly recommend this practice for all dental needs.