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    The DENTL Lounge

    5.0 (1 review)
    Open 9:00 am - 5:00 pm
    Updated 3 months ago

    Services - The DENTL Lounge

    Cavity treatment

    Crown cleaning

    Dental exams

    The DENTL Lounge Photos

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    10 months ago

    Helpful 1
    Thanks 0
    Love this 1
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    Aspen Dental - Brookfield, WI

    Aspen Dental - Brookfield, WI

    1.6(38 reviews)
    4.1 mi

    Wish I'd read the reviews before booking online…read more I showed up promptly for my appointment right on time, using vacation time to do so. I received an email from the company stating that my appointment was confirmed and that I would receive scheduled service at noon today. It's noon. There's nobody at the office and the door is locked. A couple other patients with appointments also encountered the locked door. Confirming an appointment and then not being open at the confirmed time without contacting the patient to let them know is unforgivable. A company that cannot get the basics right certainly cannot be trusted to get the sophisticated work of dental care right. I recommend saving yourself time and frustration. Their web site is also offline (see photo); this feels more like a fly by night operation and I think I dodged a bullet after reading the reviews. Edit: I just received ANOTHER email from their scheduling system saying they'll see me *next* Friday at noon. Oh no you won't.

    First thing I'd like to say is I wish I had followed the advice of those that gave honest one star…read morereviews and chose a different dentist. On a scale of 1-10 I rate them a "0". I booked an emergency appointment due to being in severe pain. I waited 45minutes after arrival to be seen. Unknown to me I had to do a "new patient" exam and my pain and concern wouldn't be resolved at my emergency appointment. A complete waste of time. The office feels like the 1980's & lacks the presence of modern sanitation precautions. For example, the x-ray cover up that they lay on you was filthy and worn out and the exam room was dirty and the chair didn't have any type of plastic on it. In every room I felt like I came behind the next persons germs. Also the office was very dim the exam room was dim and no extra light was used during my physical exam with the doctor. It took 30 min just for x-rays because the initial assistant assigned to me was so inexperienced she didn't know how to place the plates in my mouth and acted like she was scared to touch ppl so another assistant had to take over. That second assistant entered the room without even speaking and carried a nice nasty attitude throughout my visit as if she was irritated. Dr. Bautista is very inexperienced, lacks beside manners, empathy, and the skill set to address all dentistry issues with the best possible care. Instead of focusing on resolving my pain - once she confirmed the source was a root canal she focused on a cleaning instead of focusing on at least repairing my filing on the opposite side so that I can not have pain on that side. She is concerned about making the max dollar off every patient. She insisted on doing a full cleaning before my root canal & fillings instead of just doing a localized cleaning of the area that needed the work and scheduling a cleaning for after the holes in my teeth were sealed. Crazy thing about it she wasn't even doing the work to fix my issue but wanted to put me in more pain with a cleaning on a mouth with the nerve exposed. Shame on her! After I refused she got angry and rude. Made a scene tellling her staff she'd make an exception to only provide services that I need but I'm the only patient she's doing that for. Told them to add a localized cleaning instead of a full one. It was at that moment I fully lost trust in the doctor & in Aspens ability to service my needs. I put my coat on and got up outta there while the assistant was typing on the computer like Madea in Diary of a Mad Black Woman. This place was the worst dental office experience I've ever had. They need to know that attitude matters, it's not always what you say but rather how you say it, when ppl are in pain the worst thing you can do is leave the pain unaddressed &/or to cause more pain, and lastly an emergency dentist visit is just that and patients should leave with the emergency resolve just the same as going to the perfect room at a hospital! An emergency visit is not for a comprehensive exam but to address the tooth or teeth that's cause pain & to FIX IT! If patients want an exam they'll book it. Shame on y'all for being so piss poor! All the negative reviews that you see about this place - BELIEVE IT & use your imagination to add the rest.

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    Aspen Dental - Brookfield, WI
    Aspen Dental - Brookfield, WI
    Aspen Dental - Brookfield, WI

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    The DENTL Lounge - generaldentistry - Updated September 2026

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