Five stars is just not enough for ORD Kitchen.!! Highly recommend Octavio and his team. I couldn't…read morebe more pleased with my kitchen renovation. From start to finish he made sure all my expectations were met in every single stage of my kitchen redo. His attention to detail was outstanding. Octavio and team were professional, respectful and so understanding. I might of changed my mind about 100 times on some details, and Octavio never hesitated to make last minute changes. Communication with him was seamless , and easy available. Thank you ORD Kitchen!Beyond the beautiful results your integrity and professionalism impressed me the most .

It's now been over 7 months on what was supposed to be a 3 month project. The project is almost…read morehalfway done. If you want to hire someone that you practically have to beg for a schedule and hope that he gives you one, then hire ORD. If you want someone who you can't depend on, then hire ORD.

We are replacing all of our kitchen appliances with Sub Zero, Wolf, and Thermador/Bosch -- probably…read more$30 K total. When we walked in to get some info, we couldn't get anyone's attention. We are going to buy from Pacific Sales instead - they provided the info that we were looking for.

We purchased a dishwasher through the Ferguson Home showroom in Rancho Mirage. The initial sales…read moreexperience with Gayle was fine. Where things fell apart was after the sale. When I had follow-up questions regarding delivery timing, I left Gayle a voicemail that was never returned. Someone else from Ferguson did eventually call to schedule delivery, which was appreciated. However, the installer Gayle recommended also failed to return calls. When I reached back out to Gayle to ask for an alternate installer recommendation, I again received no response. I don't understand how this level of follow-through is acceptable in a sales role, especially after the purchase has been made. If you're comfortable chasing down answers on your own, you may be fine -- but don't expect proactive or even basic post-sale communication.

I have worked with many remodel and kitchen cabinet companies. It would be very hard to ever find…read morea company better to work with than Palm Desert Kitchens! Great service, great products, Dennis is a genius and takes customer service very seriously. Just a great experience, we have worked with them now on two projects for our homes. First class service, project completion.

We cannot say enough kind words about the design and workmanship Dennis McAllister and his staff…read moreput in to make our kitchen remodel the success we and our guests view it to be. Not only did Palm Desert Kitchens install state of the art kitchen cabinetry, they assisted in the selection of our modern appliances which fit in perfectly with our decor. Dennis personally assured us that at project completion all fine details would be completed to our satisfaction. In this day and age, it is nice to find a contractor who not only keeps his word as to the quality of his work but did so on budget. Sue & Irv

Beautiful high-end store. But shopping there is frustrating…read more If you're shopping for, say, a refrigerator, most of the high-end brands are scattered around the store so you can't compare them side by side - the store is so big that you have to ask where they are, by brand name. And when we asked the salesperson for something comparable to what we were looking at, hoping maybe for a brand we hadn't considered, they weren't very forthcoming - do you have Subzero? Do you have Kitchenaid? etc. If we couldn't think of a brand name off the top of our head, it wasn't suggested. Prices are not displayed on many appliances - we had to ask, and the salesperson had to go look it up each time.

Purchased a Sub Zero built in refrigerator. My salesperson Alex Lamoureux could not have done a…read morebetter or more professional job. He listened to what I was looking for, did not pressure me and handled all my questions with ease and patience. The delivery and install was perfect and Alex even helped with my rebate. I could not be more pleased and highly recommend this business and especially Alex.

I walked in to the Ranch Mirage, Ca store and was quickly greeted by a smiling Berenice Rodriguez…read more I told her what I wanted and she found it online and then showed me the one on display for comparison. She stayed with my budget as I had asked. I appreciated that she was very patient with all my questions and didn't try to pursuade me to spend more than what I was comfortable with. She was professional, knew her product, and most importantly she made me feel comfortable in my purchase. I will recommend Berenice to others.

Our Kitchen Aid fridge again froze up behind the meat drawer. Apparently a well known defect in…read moredesign on this French door model. Frustrated on a Saturday and no technician available we decided to look for another brand and far better history of problems. After consulting with Chat GPT who took a deep dive into customer satisfaction, we went to pacific Sales in Rancho Mirage and met Berenice who showed us a number of alternatives and features including the FrigidAir which we selected after consulting Chat on that model number. Berenice was most helpful from beginning to end of the transaction, listening, laughing, supporting our concerns. Overall a great experience. ! At chat's recommendation we got the 5 yr warranty since heat, power outages, and weather variations in Palm Desert are a greater concern than more temperate locations. Thank you for your assistance Berenice.

The owner has great customer service and a huge variety of Kitchen gadgets for sale…read more Chef AJ does cooking demonstrations here. I signed up for the email list. I'll come here again someday.

Wonderful, comprehensive selection of everything you need and plenty of things you don't (but now…read morecan't live without). Gadgets galore! Staff is super friendly and The Store itself is beautiful. There's also a whole coffee section. Please shop here before you buy on Amazon!

As a September fire left my home fire and smoke damaged, I was quite devastated. Fortunately, I had…read morefull coverage, but was dreading the chore of finding a good reliable contractor who would do the necessary planning and execution of a complete facelift, for the interior of my home. John Loera and his crew from J L Construction, all did a superior job on our re-do. He stayed on track and on budget, which I greatly appreciated. John was very sensitive of the unplanned disruption the fire caused and he did everything humanly possible to restore my home and my life back to normal. Thank you John, job well done and you have a new customer for life ! Buzz Steussy,,,,,,,Palm Springs, CA.

The absolute best contractor in the valley! I've been remiss in not writing this sooner. John and…read morehis team completely gutted and remodeled two bathrooms for me last year and did a beautiful job. He gave me solutions when other contractors told me to figure out an alternative (e.g. two previous contractors told me to buy a certain type of vanity based on the location of a pipe and John opened the wall and said, "Nope, I can move or reroute the pipe, there isn't any electrical or anything in the way that prevents it"). I have a handful of examples like that, and it made me realize that the others just wanted to do everything the easy way. He also found a potentially catastrophic problem under one of the showers that had previously been missed. On top of that, I really appreciated that he has an eye for little details - paint touch-ups, visual alignment, etc. Highly recommend.

First of all, I am an interior designer for over 32 years. For my more budget projects, I've been…read moreshopping HomeGoods in various location in Los Angeles. I have always found the staff, friendly and helpful. A year ago, I decided to move to Palm Desert and and continued my Residential Interior Design here. I've been to the store a few times. I am not sure what is happening at this location, "Palm Desert CA " , but the staff looks extremely unhappy. specifically one gentleman who calls himself the store manager but he is not. I have seen him picking fights with different clients almost every time I go there. I have tried to strike a friendly note with him, trying to calm him down. At one occasion, out loud, he was telling a client that his job is what people call "choose wisely" at the beginning of ones career. Once he was staring down at a client to a point where the lady started yelling " Are you staring me down? may I talk to your manager?" With a great attitude, he responded, "you are talking to him." Long story short, last time I was there I was doing heavy shopping for a 85 year-old woman. Nothing big knickknacks and kitchen items and Home Staples. I was doing a small project for her here at the desert. she has various ailments and I had to be careful choosing the right products for her, which is light enough and easy to operate. Thus it took me over two hours in the store to do selection of various items.. I think that had raised a red flag with the staff. I was treated so poorly there. I had over five workers approaching me and asking " can we help you with something? it seems you've been here for a long time . Every time I would respond, yes I am buying for a client. I need to make the right selections for to clients situation. Sorry this takes time. I do understand store security is important and shrinkage is a problem, but not everybody is a thief . I do believe I dress up nicely and present present not like a bum, so not sure what the issue was ? At the end, yes, the same man approached me aggressively with the same question. May we hrlp you? You have been here for a long time . I broke out in anger, saying "is there a problem sir? " I'm buying over $800 worth of products here. Nevertheless, I was followed by him until I went to the checkpoint and paid for the products and left the building. Funny enough, he knows me from previous purchases from him, which always has been over five to $600. I tried to make a complaint to their head offices. I got a email saying that my concern has been sent to the store manager Jennifer Martinez and she will get back with me shortly . This was a month ago and no one did. again, it's a pity. I love the store and most probably I will be shopping at their other locations, but this one definitely has some major staff issues . I will not be returning there. Who would like to be treated like that?......

This is a happy place. Lots of things to look at. Lots of things you didn't need but end up leaving…read morewith. A soundtrack that doesn't make your feel crazy to shop to. Nice employees. Good deals. Great candles. Changing selection of items. Well done.