Lovely ladies running this shop!! I have not received my ring back yet but the service I received…read morehere after multiple extremely high quotes and terrible customer service at every nearby jeweler made me want to leave this review. If you need any assistance with your jewelry needs trust custom jewelers!! they are honest, kind, and fair priced.

AMAZING CRAFTSMANSHIP! And fantastic rapport with customers! I cannot recommend Custom Jewelers of…read moreRichardson enough! This business is a family legacy and woman owned! I had a custom engagement ring made for my fiancé, and I felt very safe and respected by the owners and her family. A big shoutout to Julie the owner for making my vision come to life just through looking at the sketches I gave them. My fiancé's engagement ring came out even better than I imagined! Lesbian friendly! I'm calling on my local LGBTQ+ community to support these amazing jewelers and metalsmiths!

I have a beautiful gold ring that I bought in Bali a few years ago. I needed to get it appraised…read morefor insurance & ended up coming to Geolat. Judy and Patty were so welcoming! They admired my ring and asked where it had come from and then asked about me with genuine interest. They suggested having the stone tested to determine exactly what it was & handled everything. After a couple of weeks, I had an appraisal to share with insurance and my beautiful ring back with a recommendation that I should wear it more often because it's so pretty (I hadn't been wearing it out of an abundance of caution because of the high quality of the gold). Now I know that my ring truly is valuable and I have the confidence to wear it proudly. I'll be coming back the next time I have valuable jewelry to appraise.

All I can say is WOW!!!! I absolutely love the environment and energy at Geolat. The staff is…read moreabsolutely wonderful and they know what they're talking about. They also offer a huge variety of services. I would most definitely recommend to anyone who needs a jewelry or art appraisal in Dallas. Or for someone who is looking to buy some gorgeous jewelry.

Delores and Jeff are so knowledgeable. They have an amazing inventory of vintage jewelry. My…read morepartner and I came with specific style wants of art deco and 1920/30s ring and that's exactly what we walked out with! While we were figuring things out, they showed us some of their favorite pieces and that was delightful.

READ THIS BEFORE GOING TO JD ENGLISH FOR ANY REASON: JUNE 2024!!!!!…read more Dolores and Jeffrey told me they have been in this jewelry business for over 50 years. I initially went to WTC to repair my diamond ring and Dolores was kind enough to answer the phone and seemed to have good reviews online. When I walked into their store, it seemed to me that merchandise was outdated, cookies were stale, and the entire place seemed disorganized. With much hesitation, I decided to get my ring fixed with them. We discussed ring vs necklace option - but without notifying me, Dolores took apart the ring When asked multiple times about the price, I was given a range but never a set price. Online reviews said they were reasonable in price, but they quoted $600 to fix my ring, and ended up trying to charge me $680. Dolores lost my platinum band and refused to take responsibility. My platinum band was lost in their care, when I went to pick up the ring, their son Scott, who was watching the store told me that missing items happens rather frequently and that if not found maybe I can file with my insurance (this is illegal on both felony and fraud accounts) Dolores offered me about $50-150 to replace my platinum band (which I did not accept) I will end with what their son Scott English told me, "the children have been begging them to retire for years but they won't retire. It is not uncommon for jewelry and items to go missing in this store." Scott wrote a promissory note to me to restore me to whole with a platinum diamond band by agreed date (this never happened) - see below for signed written agreements Jewelry business has always been luxurious. Getting beautiful things to celebrate special occasions such as engagement, birthdays, etc. I have dealt with many jewelers but never ONE as scary and Jeffery and Dolores. There is also a lot of competition now with online and decreasing price of jewelry. Before buying any precious item, one should do proper research. However, in my case, I made a huge error in judgment with JD English and have paid in time and lost precious jewelry as a result. Go see for yourself and follow that gut feeling. Below is a response from Dolores about missing my ring in their care. She ignored completely what her son Scott had promised. And time linewise, I dropped the ring off end of May, went to pick up June 13, and they asked I give them until June 21 to find the ring in their disorganized store and as of today, June 24, zero resolution or responsibility or ownership from JD English: "1. We took the ring apart as I told you to see if the head would work as a necklace without flipping. 2. As the ring was so swoosh it was not even discussed about making it into anything else. 3. I have the price on the envelope as $630 not $680. I told Scott to charge you $600. I was hoping to be closer to $550 but my cost was more. 4. My jeweler found parts of the ring that had the stones in it but not the whole shank. I can return that portion I have and pay you the difference of the lost portion of the platinum shank. You did not give me the wedding band portion of your set, only the engagement ring. I am so sorry there was such a misunderstanding about what to do with the top portion of your ring. The cost of your new ring was much more than the cost of the lost portions of your platinum ring. I can return the portions I have and deduct the cost of the portions missing. Platinum is $975 an ounce as of today which works out to be $30.95 a gram pure. If your missing portions came to 5 grams, that would be $154.76. Plus giving you back the portions I do have. Please let me know if this is acceptable to you and your husband. Regards, Dolores English June 17, 2024"

My now-fiancé and I went into wedding ring shopping knowing very little, and Lauren made the entire…read moreexperience feel easy. She did an amazing job explaining everything in an honest, transparent, and easy-to-understand way! After multiple consultations, she helped bring all of my ideas together into one beautiful custom ring. You can tell she's passionate about her work and genuinely cares about getting every detail right. She was upfront about pricing and timelines, made us feel comfortable asking questions, and truly brought our vision to life. Wedding ring shopping is one of the first steps in planning a wedding, and it can be intimidating to know where to start. I'm so glad Lauren was the first person we met. We never felt the need to go anywhere else and couldn't be happier with our experience.

Working with Lauren to create my fiancée's engagement ring was truly an incredible experience from…read morestart to finish. She helped transform a diamond from her grandmother's ring into something completely new while still preserving its sentimental value--and the result was absolutely stunning. Lauren made the entire process feel effortless. She was thoughtful, attentive, and so easy to work with every step of the way. She really took the time to understand what we were envisioning and brought it to life even better than we could have imagined. The final ring is not only beautiful, but deeply meaningful, and that's all thanks to Lauren's talent and care. I couldn't recommend her more highly to anyone looking to create something truly special.

Beautiful, unique, and very well-crafted jewelry. I love the texturing and design of my pendant…read morewhich will be cherished for years. Nancy was very responsive working with me from a distance. Highly recommend and wish it were nearer.

I can't stop looking at the charm I purchased -- it's absolutely beautiful and holds so much…read moremeaning for me. I get stopped at least once a day in it. The story behind it and the quality make amazing, but the amount that the girls were invested in making this charm perfect made it truly special. I'll cherish it and always think of my experience at Susan Saffron forever.

Brought my ring here to fixed since the center stone was loose. My band and ring ate melted…read moretogether. When I went to pick up my ring was damaged, the ring and bands were off set and the shape was no longer round. When I informed them they said it was normal and like that already. Well it was uncomfortable to wear after that due to the odd shape so i know something happend while they had it. A couple days later some side stones fell out again because it was misshapen Will never come back or recommend, had to go to a different jeweler to repair the damage they did

We came in to get some links taken out of my son's watch and the did an excellent job. They charge…read more$16 and they gave him great service. It was prompt and on the spot. Will definitely come here again.

Honest and fast. Sonja is great. I had a piece of onyx fall out of my ring and they sent it to a…read morestone specialist who fixed it better than new. This is the only place I'll have work done in the future.

Great prices and service. I've bought jewelry from them and had other pieces repaired. highly…read morerecommend them. if you go in, you won't be disappointed.

Great place, Magic was very nice and purchased my fine jewelry for a much better rate than Diamond…read moreexchange offered. I'm glad I came here and will definitely come back again.

After falling on tough times and being sent out of SEVERAL other jewelry shops today attempting to…read moresell my old rings, Magic (sp?) was kind and informative. He went above and beyond to make sure I didn't leave in tears. What a sweet, knowledgeable man. You can tell he cares and is very fair. Wish we'd gone here first!