The Ding Company

(33 reviews)

I had a great experience with Joe and the team at Quality Auto Body. I went in for a quote to…read morereplace my door handle, and they ordered the parts the same afternoon. By the next morning, they called me to let me know the parts were in and had my car fixed in under 2 hours after I dropped it off. As an added bonus, they washed and vacuumed my car as a courtesy, which I really appreciated. From start to finish, the customer service was outstanding. The shop itself was also very clean and comfortable, with drinks and snacks available if you needed to wait. I truly could not recommend Quality Auto Body enough. Fast, professional, friendly service, and excellent attention to detail. I'll definitely be returning for any future auto body needs!

Great guys that run a solid operation. Had some rear end damage and it came out great. Buster…read morepointed out a small dent on the inside of the trunk lid. We could have replaced it for more, but we agreed it was more cosmetic and didn't. I liked the fact he was practical but gave me the option of a perfect fix if I preferred. The price was more than fair. This is my new goto body shop.

Capital City Collision

(265 reviews)

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

Even though I did not use them due to distance they were quick to get back to me and had a very…read morereasonable estimate. Great customer service.

Qualitek Auto Body

(74 reviews)

Totally happy with this business. Perfect results with honest people…read more After three bad paint job experiences, I was very hesitant to try again. I got seven estimates and none felt credible--I was ready to give up. Then I met Javier at Qualitek. I knew right away he was the real deal. His setup and confidence stood out, and I trusted him without needing a written contract. One week later, my truck was finished--absolutely perfect. The quality exceeded my expectations, and the price was exactly what he quoted. No surprises. Honest, skilled, and reliable. Highly recommended.

Cannot thank the guys at Qualitek enough. I am so happy to have my car back, but in a state that I…read moreforgot was even possible. My car looks better than it has in years, no exaggeration. Their team will set a reasonable turnaround, and not hold your car hostage for months while they extend deadlines. They somehow make feeling like having a car you've owned for a decade feel like you just stepped out of the lot of a dealership with new keys.

Austin Body Works

(141 reviews)

Run, do not walk, to this shop. My less than a year old vehicle got hit and needed repair. After…read morereceiving an initial appraisal from the guy who hit me's sketchy insurance company, I could not get them to further communicate with me to save my life. Their first and second offers were far lower than ABW's estimate, and I was a wreck about proceeding with a repair without them agreeing to the correct figure in advance. I felt very hopeless and was sure I was going to get screwed over somehow. Not only did ABW flawlessly fix my car, they handled everything with the other insurance company behind the scenes and I walked out the door without lifting a finger. I was shocked and deeply grateful. They made what I was turning into a very stressful situation easy. As I was leaving I told them I hope I never see them again, but truly I am so grateful I know what to do now if I ever have a problem in the future. Go see these guys, they are the best of the best and you will not regret it.

Big shout out to Stan, Taylor and the entire crew at Austin Body Works for the wonderful job…read morecompleted on my daughter's car. She let me know that team at Austin Body Works quickly and efficiently got her back on the road in no time at a great price. I cannot recommend this shop more. These guys are the best in Austin!

Twomey Auto Works

(115 reviews)

I loved the way Twomey Auto Works fixed my car. The paint looks amazing, and my car looks brand new…read moreagain. They have a very friendly and responsive staff. Tanner and his team worked fast and efficiently throughout the whole process. I would definitely recommend them to all my friends.

I had a minor accident with cosmetic damages, and had to get some parts replaced on the front of my…read morecar. Based on some recommendations and location, I decided to give Twomey a shot. They did a great job and were honestly more helpful than my insurance company. Everyone thought for sure I'd be paying $2k for the work I needed, but it came in under $900 which includes my deductible. It was all repaired in less than one day. When I took my car by them to get the damage appraised, they informed me that it would take week for one of the main parts to be sent to them. They actually bolted my broken bumper back on to hold it in place so I didn't have to use a strap to tie it down. I thought that was really kind of them. Bonus: They have Willie the dog.

Alfredo Collision Repair

(134 reviews)

I would never recommend Alfredo Collision to anyone…read more I brought my vehicle to this shop after a collision that affected the rear passenger-side wheel. The repair required replacing certain parts related to the suspension and wheel area. Unfortunately, my experience with this place was extremely frustrating from beginning to end. From the start, the woman working there who identifies herself as the Accounting Manager was rude, unprofessional, and very unhelpful. She behaved as if she owned the business, yet showed very little competence or willingness to resolve issues. I even asked to speak with the owner, Alfredo, and was given incorrect information about who the owner actually was. The biggest problem is that my vehicle was returned to me in worse condition than before the repair. After picking it up, the car started making loud noises that it never had before. This makes me seriously question the quality of the work performed. It also explains why they never wanted to provide any warranty for their labor. In addition, the shop kept my vehicle longer than expected and still attempted to charge $50 per day in late fees, which I find completely unreasonable considering the delays and the condition in which my car was returned. At this point, I plan to have my vehicle independently inspected to verify the quality of the work performed. If the inspection confirms my concerns, I will take the appropriate legal action. It is very disappointing to see a business treat customers this way. I honestly believe the owner may not be aware of how poorly this place is being managed and how much damage this type of behavior is doing to the reputation of the shop. I strongly recommend that anyone considering this place look elsewhere for repairs.

Got back to me quickly with pricing. Great customer service. Responsive. Although I did not use…read morethis company they had a fair quote and good response time.

Sam's Auto Care

(195 reviews)

Its a little garage, hard to tell where to pull in, not a lot of frills or comforts, but they're…read moregreat guys and they do great work. Straight-forward, friendly and professional.

Sam is the man. Very friendly. No Bologna, tells it straight, transparent pricing and quick turn…read morearound. 10/10

City Collision

(18 reviews)

Can't find location? There's not an address anymore…read more The entire location seems to be wiped out by current highway expansion. The business phones recorder in order to leave a message is full, so you can't leave a message.

A coyote jumped in front of my car on South Mopac and resulted in almost $3,800 to the front end of…read moremy car. My insurance company wanted me to go to their "preferred" body shop but after looking at their reviews, I decided to do my own search for customer feedback on south Austin body shops and came across City Collision. I'm glad I did! I found City Collision and took my car over to see Travis. He even found additional work that needed to be done that my insurance company's inspector had missed. He contacted the appraiser and got the additional repairs authorized and was very quick in making the needed repairs. When I first arrived, I saw that this shop didn't have a bunch of employees so I thought that it might take a while to get my car back. I was a bit concerned because I didn't have rental reimbursement on my insurance policy so I was paying out of pocket for my rental. I told Travis about this and he assured me that he would get my car finished as soon as possible. He didn't disappoint! It was completely done in only 3 days (not counting the delay from my insurance company about authorizing the additional repairs which was out of his control). The front end of my car looks better than before I hit the coyote! It looks like it's brand new right off of the showroom floor! Awesome work! I highly recommend taking your vehicle to see Travis at City Collision if you're in need some repairs either minor or major.

Tint Specialist

4.1

(84 reviews)

They did an awesome job removing the old blemished tint on my windows and replacing it with new.read more

From making a appointment to calling me and telling me my car is ready was professional as you can…read morebe! I've had a few cars tinted here and always 100% satisfied customer and planning on taking my fiancée car soon also.

U First Auto Body

(61 reviews)

The fellas at U First Auto Body on Highway 290 West on the way to Dripping Springs are absolutely…read morefantastic! Tremendous customer service, stellar body work on my 2021 VW Atlas Cross Sports and friendly interaction. Jesse and Carlos are the best! Highly recommend!

These guys were very good. They were able to do a search on all of the salvage parts in town. They…read morewere not able to find me a door locally , but they then searched the nationwide database and were able to obtain me a perfect door and had it delivered at a very fair price within 3 days.

Juke Auto

4.4

(619 reviews)

I went to the dealer for an oil change, recalls and diagnostic work for my Kia Telluride (2022)…read more While at the dealer I received an email which allowed me to consent to all the work they had deemed necessary. I consented to an oil change and asked the rep (nonmechanic) what the other terminology meant.... I left to get a second opinion. I AM SO HAPPY I WENT TO JUKES! They saved me probably $2,000, provided me education about the codes as how they related to my vehicle and provided future recommendations as how to keep my car in the best condition. It was so quick, no hard sells, and was a friendly environment. They will be my first opinion from now on!

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

Austin Body Works

(141 reviews)

Run, do not walk, to this shop. My less than a year old vehicle got hit and needed repair. After…read morereceiving an initial appraisal from the guy who hit me's sketchy insurance company, I could not get them to further communicate with me to save my life. Their first and second offers were far lower than ABW's estimate, and I was a wreck about proceeding with a repair without them agreeing to the correct figure in advance. I felt very hopeless and was sure I was going to get screwed over somehow. Not only did ABW flawlessly fix my car, they handled everything with the other insurance company behind the scenes and I walked out the door without lifting a finger. I was shocked and deeply grateful. They made what I was turning into a very stressful situation easy. As I was leaving I told them I hope I never see them again, but truly I am so grateful I know what to do now if I ever have a problem in the future. Go see these guys, they are the best of the best and you will not regret it.

Big shout out to Stan, Taylor and the entire crew at Austin Body Works for the wonderful job…read morecompleted on my daughter's car. She let me know that team at Austin Body Works quickly and efficiently got her back on the road in no time at a great price. I cannot recommend this shop more. These guys are the best in Austin!

Frank's Complete Mobile Auto Care

(214 reviews)

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

Very thorough and good at diagnosing problems, communicates well. I had an electrical issue which…read moremanifested as a seeming engine issue and he figured this out pretty quick and explained it clearly. He was able to fix it and the charge was very reasonable. He took the car into his shop to fix it and had it a bit over a week -- it did take a bit of time but this is okay with me (and probably you as well) if he fixes it right

Nova Body Shop

(113 reviews)

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!

Had a neighbors U-Haul scratched my bumper and was looking for quotes on getting it fixed around…read moretown - this place was super quick with the quote and the best price I found ( I went to 4 total places and some places charged TWICE the price nova did) Great turnaround time, owner is friendly and helpful - great experience overall

Qualitek Auto Body

(74 reviews)

Totally happy with this business. Perfect results with honest people…read more After three bad paint job experiences, I was very hesitant to try again. I got seven estimates and none felt credible--I was ready to give up. Then I met Javier at Qualitek. I knew right away he was the real deal. His setup and confidence stood out, and I trusted him without needing a written contract. One week later, my truck was finished--absolutely perfect. The quality exceeded my expectations, and the price was exactly what he quoted. No surprises. Honest, skilled, and reliable. Highly recommended.

Cannot thank the guys at Qualitek enough. I am so happy to have my car back, but in a state that I…read moreforgot was even possible. My car looks better than it has in years, no exaggeration. Their team will set a reasonable turnaround, and not hold your car hostage for months while they extend deadlines. They somehow make feeling like having a car you've owned for a decade feel like you just stepped out of the lot of a dealership with new keys.

Terry's Burnet Road Inspection

(160 reviews)

Christy and Terry are just amazing people. I love supporting our locals and they are most…read moreDEFINITELY locals! They constantly owe me 3 more minutes because it never takes 10. Ever. LOVE LOVE LOVE them!!!!

Been going to Terry since 2003...No better in Austin. Always professional, knowledgeable and just…read moregreat people to do business with.

Flashpoint Auto Inspection

4.3

(107 reviews)

Professional and courteous. They don't upsell. You get what you need with sales pitch.read more

The place is efficient for vehicle inspection. The reception area is cramped with only three chairs…read moreinside and 4 chairs outside overlooking the gas pumps. They charge the state mandated fees with no surcharge except 4% if one pays by credit card which is completely understandable. Staff is friendly and polite. No bathrooms.

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2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

David E.

0

3

0

3 years ago

I'm just going to post my verbatim exchange with Oscar here, so folks can judge whether this is a business they want to patronize. They clearly didn't want me as a customer, as evidenced by the rudeness of the responses. Oscar M. Hello, we would need to see your vehicle first. Let us know if you want to proceed? DING Co 6/6/2023, 8:39 AM It's a **** hatchback. When are your next available appointments? 6/6/2023, 8:51 AM Oscar M. No idea as our schedule is constantly changing. 6/6/2023, 9:09 AM I see. So how do I know a good time to bring it in? You mentioned needing to see it first. 6/6/2023, 11:27 AM Oscar M. Unable to service. 6/6/2023, 11:44 AM So, you asked me to bring the car in but won't tell me what a good time is? Is that how you treat all your customers? EDIT: the business reached out only after I posted the review, which is the chain of messages in the response. They ultimately declined to service my car (for reasons unexplained). Leaving the review up so folks can decide for themselves. read more

Ken M.

10

11

1

2 months ago

No response to digital request after day and half. Perhaps a technical glitch. xxxxxxxxx

The Ding Company - bodyshops - Updated July 2026

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I was not planning on leaving a review but I changed my mind. I brought my vehicle here for repairs…read morein January after a hit and run. My car had a large dent in the front driver side fender. After I picked my vehicle up and left the repair shop, I noticed that the door edge guard on the drivers door was completely different than the rest of the door guards and had been placed about 6 inches too high. I also noticed 2 areas that had damage that was not there prior to me dropping the car off. One of the vertical panels next to the drivers door window was significantly chipped with the top layer peeling away. There is also the same chipping on the horizontal panel below the rear driver side window, see photos. Once I brought this to their attention, the door guards were all replaced as well as the vertical panel on the drivers door window. The day before bringing my vehicle in for these repairs, I sent an email addressing the chip on the back driver side door panel. Since I live on the opposite side of town, I wanted to ensure that part was going to be replaced too before bringing my car all the way over there again. I never received a response to my email, so I called and was asked to go ahead and bring the car in so they could see it. But while I was there waiting for the other repairs to be completed, there was no mention of the part I had asked about in my email. I didn't say anything and I just left after the door guards and vertical drivers door window panel were fixed. While the chip is small, it was not there when I dropped the car off and its damage that was not there prior to the car being left with the shop. It's hot in Texas, and eventually that chipping will start getting worse in the heat, and I will be the one that has to replace that part. I also do not appreciate the way that my email was ignored and just swept under the rug. Those are the facts. I hate to leave a negative review, but there's still damage on my car that was done while my car was at this shop. It's damage that I'll eventually have to get repaired myself, whether it's 6 months from now, or 5 years from now. Needless to say, I cannot recommend this business.

Alfredo Collision Repair

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I would never recommend Alfredo Collision to anyone…read more I brought my vehicle to this shop after a collision that affected the rear passenger-side wheel. The repair required replacing certain parts related to the suspension and wheel area. Unfortunately, my experience with this place was extremely frustrating from beginning to end. From the start, the woman working there who identifies herself as the Accounting Manager was rude, unprofessional, and very unhelpful. She behaved as if she owned the business, yet showed very little competence or willingness to resolve issues. I even asked to speak with the owner, Alfredo, and was given incorrect information about who the owner actually was. The biggest problem is that my vehicle was returned to me in worse condition than before the repair. After picking it up, the car started making loud noises that it never had before. This makes me seriously question the quality of the work performed. It also explains why they never wanted to provide any warranty for their labor. In addition, the shop kept my vehicle longer than expected and still attempted to charge $50 per day in late fees, which I find completely unreasonable considering the delays and the condition in which my car was returned. At this point, I plan to have my vehicle independently inspected to verify the quality of the work performed. If the inspection confirms my concerns, I will take the appropriate legal action. It is very disappointing to see a business treat customers this way. I honestly believe the owner may not be aware of how poorly this place is being managed and how much damage this type of behavior is doing to the reputation of the shop. I strongly recommend that anyone considering this place look elsewhere for repairs.

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Dingz Happen