Jessica did a great job with our two Newfie's With well over 200 pounds of dog flesh to deal…read morewith today she was able to get out all their matting and dreadlocks out. Built up dirt and tangles from too much summer in the woods and swimming in the lake's, she had a big challenge and did great. Both dogs look and smell great! We highly recommend her as a groomer. She was friendly, on time and reasonable.

Kalamazoo has not had a mobile groomer in nearly 15 years, so when my Dad mentioned Jessica and…read moreParamount Grooming to me I was super excited. As a non-driver I like to have as many mobile services as possible on our roster because it just makes our life simpler. After I called and made an appointment for Blue and explained that I was allergic to nearly everything on the planet Earth, Jessica was kind enough to work with us and offer to use our shampoo to bathe Blue. I also explained that Blue suffers from arthritis and we worked out a plan for Blue-Bird to not need to stand during her entire haircut and bath. Blue has been groomed before and I always felt a tad apprehensive dropping her off at the other groomer, but I have to say, even though I knew she was just in front of the house, I felt at ease with Jessica. After her bath and trim Blue looked amazing! The best part, Blue, a normally shy and timid senior dog who does not warm up around strangers, was so happy. It was obvious that even though Blue had just had a bath, which is not her favorite activity, she was treated sweetly because Blue was in a good mood. For practical purposes, I had been brushing and trimming Blue for the past four or five years, but she needed a professional to clean her up a bit. Blue received a mini groom and because she was sensitive around the ears and my allergies precluded the ear cleaning, her ears were just wiped out. Her nails were trimmed and the hair around her feet were trimmed. The dryer and brush got out a lot of her undercoat. She looks fantastic and her coat feels so much better.

I thought I had updated my review! I don't know what went wrong but I do know they were very…read moreflexible with us over the past 3-4 years when we were moving to a new condo and during the years since then. I really wish they would let dogs play together with other dogs. (Poodle doodles) Our dogs, Storm, Ollie, and Stanley love to run!!

Always take great care of our dogs! My dog is always happy to go in the door! Would definitely…read morerecommend.

BECCAH has groomed our small dogs many times and she is gentle, careful, and also trims their…read morenails! We love her and her new store in Portage St.!

Kind, accommodating and helpful They treat you and your dogs…read moreas you are family Plus Kelsey the groomer is the best in the area

I am so very impressed with our local Humane Society. In a pandemic, they have everything arranged…read morequite well, so that you can help your pet while being safe. This review is for a spay appointment we had in January, 2021. What a way to start the new year! First, the new building! It looks so beautiful from the outside. Clean, well-designed, and you can tell that it is them from the enormous dog statue inside! :) For pandemic spay appointments, you call in and reserve a spot on the calendar when they open the schedule for new bookings. I had to wait over an hour on the phone, but that is because they were closed for almost 2 months, I believe, because of the move. The phone staff were incredibly patient and kind. We drove up on the day of Rosencrantz's appointment, as directed. We waited in line while staff went car to car and ascertained who we were, and put an identifier on our car under the windshield wiper. We filled out the paperwork. Note: Everyone must be masked, and the cat had to be in a hard-sided carrier, per their emailed instructions. The staff members were masked and I felt safe in conversing with them. Then your car gets to the front of the line, and you hand over the carrier. Poor Rosencrantz was so unsure of what was going on! But I digress. At 4-4:30, you drive back and wait in line to pick up your pet. When we were able to get R, the staff member delivering her was very kind and patient with his time, while we asked questions and he gave specific directions. One thing that would have been good to put on the original directions is to quarantine them to a small room for a while, once you get home, and to have fresh litter. Upon reflection, that makes TOTAL sense, but sometimes we don't think ahead. The price was SO reasonable: $40 for a spay, and $20 for 2 vaccines. That price is much appreciated. It is able to be so low because of grants and other funding (thank you!). In all of our interactions with staff, everyone was SO kind and caring. I never felt rushed or had an unanswered question. Highly recommended!

Had an appointment to take my dog to get spayed since it's half the cost of a vets office. When you…read moreget there you have to go in sans dog to check in. I didn't think the people in the parking lot waiting for the place to open were very polite. I was the 2nd car in the lot but other people ran in front of me to check in so I became #4 (not the fault of the Humane Society!). After you check in you go get your dog, but you have to wait until the person in front of you has checked their dog in before you go. Which was kind of a problem in the freezing cold. Especially since I didn't want to lose my spot again to everyone else that was jumpy! My dog was fine after the surgery. She was drugged up so very lethargic but overall everything with the surgery went well. The staff was very nice and friendly. They were talking to the dogs and the people. I wish they would just have a better system to drop off that could be less of a run for it method!

It worked out really wonderfully for us that our pet store offers 1st visiting vet services E vet…read moreservices every other Sunday. Our regular veterinarian is booked out pretty far in advance and and our new family members needed their 2nd set of puppy vaccinations, and I noticed a sign at Pet Supplies Plus while we were shopping for treats and toys that said vaccination services were offered here every other week. I admit I was a little nonplussed when I arrived at noon, which was when the staff member on the phone told me I should come, and the sign said the clinic didn't start until 1:00 p.m.. Staff members told us we could go ahead and get in line since the line tends to fill up early. We probably actually save time by arriving early, since we were out the door by 1:05 and there was a line wrapping all the way through the store. We realized it was probably a pretty smart idea for them to offer these services, because of course while we are waiting for our appointment, we took turns strolling around the store and picking up extras of some toys the dogs had really enjoyed and some extra treats. Tons of people - ourselves included - wanted to pet all the puppies in line. It's super important it was important to sanitize your hands between snuggles, however, since most of these puppies are not fully vaccinated yet and are vulnerable to communicable diseases. This is especially important currently as there have been outbreaks of both parvo and kennel cough in our region lately. The staff here is always super friendly to the four-legged customers!

I'm always greeted when I come in. The young man who helped me was great. He helped me find what…read moreI needed and carried it out to my car. Always try to buy local.

What a simple and convenient to use service. Customer service is excellent. Payment process is…read moresimple and quick. WOW

From the owner: sarfgadffgsfgsdfgsdfgread more

My beloved Mozey passed away in my arms on Christmas Eve day. He choked on a piece of liver and i…read morecouldn't get it dislodged from his throat. I called here, they were open and took him for cremation. It was an awful day!!! But these 2 people made it better the best that they could. I would highly recommend them.

We never want to need a place like Life Tails, but when we do it is so immensely comforting to know…read morethey are around. Our vet (The Visiting Vet) comes to our house for appointments, so when we knew our guy Franks had really just fought his last night with laryngeal paralysis we called her and she agreed to come over that afternoon. Our vet had already made all the arrangements, so we did not have to do any of the work, but Life Tails was truly amazing. After our vet left at 3:45, Life Tails was there by 4:05 to pick Franks up. They were so kind. I had to leave the room because I mentally just could not handle him being taken away, but Mr. MVP said they were very super gentle and made a funny and very helpful comment on how amazing Franks coat is (the gentleman thought Franks was all hair, but this made Mr. MVP laugh because Franks was BIG - 75 pounds big). Life Tails called us just two days later and we were able to pick Franks back up. He came back to us in a wooden box that suits Franks really well. We have used other cremation services in the past and have ended up buying other pottery or boxes, but this box does Franks proud. Some non-pet people may think pet cremation is crazy, but until you have loved and been loved by a dog for 12 years you will not understand how painful it is to have a four legged family member die. Life Tails helps makes this extremely terrible process less so.

FYI: they only take cash or check! Was skeptical of coming…read morehere but decided to give it a try. I had been bouncing around groomers for a while. Why? Well, I have a miniature schnauzer and the various places I've tried didn't really WOW me with their grooming services. But this place definitely did!! Definitely kept my pups beard long, nails trimmed short, skirt was kept long while his upper body was cut short.

I have taken both of my dogs multiple times and was happy with their cut. However, I took my small…read moreshipoo to get groomed yesterday since he was getting matted and shaggy. After picking him up, the groomer said he did great and had no issues. When I brought him home, I noticed he was licking his stomach area and upon checking he had a gash that was red and irritated. I called, spoke with the owner and all she could give me was an "I'm sorry" and that "they didn't know it happened". As a professional, shouldn't you check your work and ensure the animal is safe and comfortable?? Do NOT take your dog here because their lack of empathy and professionalism is sup par. I was truly disappointed.

Our Bradley, Had talons and we tried cutting them…read moreourselves-which turned into a horrible nightmare. With that being said; Luke worked magic and we're thankful for his dedication to trim! Thanks a bunch! Also, the checkout gal was very helpful! The store is clean and has a lot of inventory.

Cute small business with all the goods you could need for a cat or dog. Some items could probably…read morebe found elsewhere at a lower cost but that's the toss up of choosing to support small businesses! Staff is very friendly and willing to help without being overbearing. You can bring your fur baby with you to shop around which is always such a joy to expose them to life outside of the house in a safe and welcoming environment. They also offer grooming services (I have not used them so I can't speak further on any details regarding that) !