I've been going here for years but recently I found a nail in my ham and cheese.it surprised me because the food is always great.except for the nail it is a great donut shop read more

Best donuts in Ontario! Not only is the service friendly and generous but their ham and cheese croissants are large, delicious and freshly warmed every time. I'd much rather buy my breakfast here than any other large chain. read more

The service was bad. They made us move of table when nobody else was in the place and the location was not clean

Best donut shop in town purely for the warm service they provide , the donuts are just an added bonus . Don't be fooled by the location , this place deserves love ! read more

This is a really good Donut place, they also have good friendly service, I recommend this place.

This is the best place to buy donuts. They're always so fresh and if you go at the right time they're hot. I've had donuts from anywhere else that compared to The Donut Factory. The owners or staff that work there are very quick to serve you and get you on your way. I love this place. read more

Super friendly, and great tasting donuts, called ahead of time to verify they were open (Christmas morning) she said " were here for you honey". read more

These donuts are good BUT... Today, my coworker ate half of her donut and got a surprise. She found a bandaid in her donut and chewed through almost all of it before she realized she was eating a bandaid. read more

5 stars for the service but 1 star for the donuts. Bought donuts for the guys at work and it was a flop. Stale and dry. Usually the donuts don't last the morning but it's at the end of the day and half the box is still here. Will have to toss em! If your in the mood for a great donut. Try some place else. I have been here when they brought out hot donuts and they were good. ( you can't mess up a hot fresh donut) But unless they are fresh and hot, your just buying a mediocre donut. Nothing special. read more

The Donut Factory - What's left at the end of the day. - Donuts Near Me - Ontario, California

Amazing people and great variety and quality donuts. My daughter was a little cranky and was indecisive on which donuts she wanted so the lady gave her a couple extra on the House so she would be sure to try everything. Thank you donut factory! read more

I've been buying donuts from this location for 15 years. I get off of work from UPS between 2am and 4am. Stop at The Donut Factory for a dozen freshly made donuts once a week. They would always add an extra donut because they're generous people. Every worker would give me a welcoming greeting and the donuts are absolutely delicious. My children loved the days when I had the pink box of donuts on the table, they would eat one before going to school. Now they're grown and buy their own dozen from The Donut Factory. Cheers to making great donuts! read more

Ok.. This place seriously has the best & freshly made donuts I've ever tasted! First of all, I was neverrr a fan of cake donuts growing up. In fact, I've tried many from all over and every cake I've tried were always on the DRY side, so I started to steer clear of them, until my sister brought home a dozen from her usual spot "The Donut Factory. " I take a look inside and think, "Ewww.. what's up with all these YUCKY CAKE donuts she picked?!? She goes on to say, that they're her absolute favorite and to just shaddap and try one. Well, I pick a chocolate cake, chocolate frosting with nuts on top and to my huge surprise, couldn't believe my taste buds!! This chocolate cake tasted absolutely AMAZINGGGG!! So fresh! So cake like! So yummyyy!! Omgosh! I am now a fan of cake donuts BUT, they must be from The Donut Factory lol!!! My sister continues to get her dozen donuts every now and again and I've gone with her a couple times. It's family owned and the mother & daughter that serve us are so sweet and kind! Always greeting every customer as they come in, with big smiles and generous to place extra donuts in our box and/or bags every time we've gone. So, I can still eat glazed and what not, but if it's from The Donut Factory, all I want are their cake donuts lol!! Thanks for my new addiction! :p read more

I love this donut shop. They make the donuts fresh every morning and it's super cheap. I always buy a dozen because my coworkers love the softness and the flavors. I definitely recommend the donut holes though because they are sweet and perfect for the drive. read more

Theres something about this donut shop that just makes me feel good, You know that awesome feeling of no matter what kind of morning you've having or playing hooky from whatever enslavement camp you belong to, just walk into this place and be greeted graciously with their wonderful staffs open smiles and then order from there copious selections of donuts in pastries. Then bite into your favzys donut.. I can't explain it in words!!! is just makes me feel good about the world and stuff. I know it's just a donut shop to some people but for this guy it's a happy place that brings a sweet sugary joy to my heart. and seriously the donuts are just...... well Lets just say the donuts are like a hug from Jesus!!! they're that good!!! read more

Donuts dont get any better than this place. Super friendly staff! Family owned and operated. Buttermilk glaze is our favorite! Love this place. Try it! Mos def worth the drive from anywhere.. read more

This place is great, the people are sweeter than the food they make. I like coming here to take care of my sweet tooth. Some hard working people, wake up early to make em fresh and the close around noon. read more

Mamas is the greatest! She runs the place.The coffee is SO DELICIOUS, she knows all her clients. Almost like the show Cheers. Her beautiful energy and spirit give your morning a great kick start, makes for a great day. Can't go a weekday without stopping in to get the yummy coffee and donut holes. read more

Nicest owners ever! My first time today but I will definitely be back! Treated me like family. Hard to get that kind of warm service!

Just went here for the first time and we were pleasantly surprised! Their service was great, prices we're great, and donuts we're yummy! The staff was sooooo nice!! We will definitely be back!! read more

The HAM AND CHEESE is the BEST!!! I've loved the place since my friend first showed me their delicacy and I've been hooked since. I've had other croissants but none are even close to the deliciousness. I prefer going to early morn cause the guy that takes care of me is the best and now that I experienced mama I know the place is just so AWESOME!!! I would eat this as my last meal nuff said haha read more

A hidden gem in the city of Ontario, donuts are made fresh and are tasty. Customer service is by far superior for a family owned shop stop by you will not regret it read more

Been looking for a new spot for donuts in chino/Ontario area near my house. The 2 I go to over here just never seem too good. Always tasting as if being fried in old oil, etc. BUT WHEN I TRIED THIS PLACE, I was SO impressed. I haven't eaten a donut that good in years. The donut factory is 100% on their a-game when it comes to freshness and fluffy, great tasting donuts. read more

Best donuts around. Really tasty. There is one other place that ties with this place and that's it! Try the chocolate twists. Delicious! And they seem to always hook you up too. Very good prices. read more

Customer service was great, very nice and patient. My son and his friends said the donuts were tasty. We'll definitely be back.

Bomb donut. Nice set up, great ownership, very friendly. The coffee is really good, the price is reasonable. Try it out.

If your looking for a great ambience in the morning, look no further MAMMA will make your morning and will through you an extra donut

Love is just a donut a way here at The Donut Factory... Wake up at 12 am and go there to get fresh baked donuts made with love. They also have Ham and cheese croissant with jalapeno OMG...MIND BLOWING read more

Nice people, good donuts and for a really good price! They also threw in some donut holes for free!