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    The Door Company

    3.3 (7 reviews)
    Closed 6:00 am - 10:00 pm

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    Gil's Garage Door & Gates

    Gil's Garage Door & Gates

    5.0
    (181 reviews)

    We had a positive experience with this company and with Avi the technician who helped us replace…read moreour garage door opener and springs. Our old opener was from 2002 and the gears broke off the belt so the door would not open. Avi came and identified the issue - while we could just replace the belt, the unit was old so we decided to replace the whole thing. At the same time, Avi identified the springs were not installed correctly (too many turns or something) which causes the door to drop / fly up when the latch was not on. He offered to replace the springs too. I just replaced the spring with another company last year so I was surprised to learn they were not installed correctly. We were able to reach a bundled price for replacing the opener and the springs. which seems comparable with other companies. I would use this company's services again.

    One of my garage door springs broke on a Sunday night. I called Gil's Garage Door & Gates at 6:30am…read moreon Monday morning and spoke with Tina. She was able to schedule me for a same day appointment with an estimated arrival time of 8am. Avi arrived at my home promptly at 8am and he was able to inspect my broken garage door spring. He was very professional, courteous, and knowledgeable. He provided me with the typical life span of a garage door spring and a great estimate which was fair/competitive. The repair was done within an hour and my garage was working as good as new. I would definitely recommend them to anyone in the future!

    Gil's Garage Door & Gate Services

    Gil's Garage Door & Gate Services

    4.9
    (553 reviews)

    Avi was a great service tech. He was onsite on time and very knowledgeable of the issue and how to…read moreget my garage door back to functional again. He provided the costs estimate for the current repair along with options for major replacements of spring/wheel and rails for the long term without any pressure or service up sale. I opted for getting my garage door functional again but will definitely reach out to Gil's Garage Door & Gate Services in the future since the service was quick and cost was fair. Avi was quick and got my garage door back working again in about an hour. I highly recommend this company.

    I called and was offered a same day appointment which was nice, even though I had a non-urgent…read moreissue. The technician arrived on time and had called earlier to give me an ETA too. Honestly, the whole appointment was really confusing for me. I'm not sure if it just depends on the technician, but I didn't get that "free quote/estimate" as advertised on Gil's website. I felt like there was a lot of upselling initially, such as pressure to get entirely new cables, rollers, and springs when my initial concern was the gap between the door and floor (potential rodent entry). When I questioned if this was really necessary and that I wasn't interested in pursuing any of those services same day, the technician made comments such as "when it breaks let me know" which was unsettling. Later he did say that I could reuse the rollers and cables I already had to save money which changed the tone of things. He also kept asking personal questions which was uncomfortable. At the end of the appointment, I was slapped with a $721 bill - for what??? Note, if you want to avoid the 3% charge, they recommend paying via Zelle or Venmo (they did refund me the $21 (3%)) since I paid via Zelle. Initially the technician just asked me to Zelle/Venmo him (I didn't even know the amount yet!), but I refused without seeing some kind of invoice first which I did receive in the customer portal minutes later and did pay. Anyways, after the technician had left, I called back to ask for clarification on the services with the price breakdown (learned that it was $175 each for panel repair, motor limit adjustment, springs retention, door rebalanced). I contacted the company again to seek clarification on the services such as whether or not there's standard pricing or if written contracts are typically utilized. I wish there was more explanation on the services. I guess the technician/company could tell I was confused about the situation and at least offered to rectify the situation a few days later which they did. They wanted to emphasize customer satisfaction which I do appreciate. I think the overall experience would've been much more pleasant if everything was in writing and there was actually a (no-pressure) free estimate as advertised. Overall, I don't think Gil's Garage Door & Gate Services has any ill intent and they do value customer satisfaction. Maybe it just depends on the technician. Also recommend buddying up with someone during the appointment to avoid being asked personal questions or reduce possible upselling. Other than that, Gil's work quality seems fine and they are very quick.

    The Door Company - garage_door_services - Updated August 2026

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