Very helpful driver who explained his service and gave me some advice on monitoring our septic…read moresystem.

Excellent customer service and fast to get the work done. Have used then 2 times and will call…read moreagain.

Great service and even better demeanor. He's the nicest guy you could hope to have show up at your…read morehome. He's reasonably priced and takes pride in the work. Highly recommended.

Greg is super solid and charges a fair price. He shows up when he says he will and cleaned the work…read morearea inside perfectly. There are SO many rooter types out there that want to over charge you and take advantage of you when you have an emergency. Greg is not one of them. He's one of the good guys. NEVER ever use any of the chains with "Rooter" in the name. They will completely rip you off and do everything they can to over charge you. Just rest easy in your stressful moment and use Greg. Hatrock, the excavation company Greg works with, is also fantastic. Super trustworthy, great price, and incredible work. Seriously just use this crew and be done with it.

I really don't give bad reviews but this poor communication and poor job really harmed our timeline…read moreon our home sale. Absolutely avoid if you want an honest assessment or technician willing to work. I confirmed in advance that we wanted our sewer line cleaned to comply with our inspection during our home sale. The technician came out and said he was going to scope it first, not the service we asked for, and then told my husband repeatedly it didn't need to be cleaned. I later got an email with a recommendation for a cleaning at $1400 and a bill for $154 for scoping the line. I already have an appointment to have the line scoped after the cleaning tomorrow by the original company who scoped it. Never asked for a scope, asked for a cleaning. I've attached the communication that they could do the cleaning while in site. Really challenging when the technician said no cleaning necessary, no repairs necessary and then sends an estimate for recommended cleaning and repair. Moving on to the next company who can maybe do the work we hire for and not waste hours of our time and now days.

Hyper Flow Service has been my trusted plumbers since 2021, for the past 4.5+ years. The owner,…read moreKyle, has also referred me to my equally trustworthy HVAC/Electrician, ArkEHC, and I couldn't be happier! I've worked with David, Jacob, Brian, and James, and can't speak more highly of all of them! They've all helped me in various ways, the past few years, during both emergencies and routine maintenance. It all started in Labor Day 2021, when I had just flown here from Arlington, VA (Washington, DC), to "hug my dad for surviving COVID," as he returned home from the hospital after starting at the VA, then being at a private hospital for 5-weeks, and he was scheduled to be discharged Labor Day weekend, just as his basement sewage plumbing backed up! I was so overwhelmed. I called 1.800 Water Mitigation, to remove all the HAZMAT, then get going on the dehumidifiers, fans, and worked with USAA to re-build the entire basement thereafter, and for the stopped-up toilet, I called Hyper Flow. James helped me snake the basement toilet, and begin to explain all of home plumbing to me. That was 4-years ago. Then I began hiring Hyper Flow to slowly rebuild two upstairs toilets that my dad had perhaps not maintained as well as ideal (he was on fixed income, after all, so no judgment), as well as the two upstairs bathroom sinks, then ultimately I hired them to replace the Kitchen Sink Faucet (James did this work, as Brian was the manager, who helped me assess the problem and do the estimate). James also helped me get my Water Heater (that a different company installed, that was no up-to-code) up to code, per the retroactive Home Inspection, and James helped me install a mainline water shutoff. My house is finally in ship-shape - on plumbing, electrical, and HVAC - all thanks to Kyle, the owner of Hyper Flow. Highly recommend! FYI, they've also jetted my lateral sewage line pipes - twice - and I will be hiring them for the excavation of the line that connects to my HOA main sewage line, before it connects to the City of Denver, once that time comes. Great work, great value, and - most of all - I trust them & their work.

So, after having to run off a guy from Precision Plumbing for trying to rip me off by overcharging…read moreme by $160.00 I called American Rooter. I asked him on the phone how much he would charge me for clearing a clogged toillet and he told me $98.00. I asked him to come by. He came over and within 5 minutes cleared the toilet and then wrote me an invoice that came out to an even $100. He was professional, did not try to upsell me, did not try to BS me in any way, and just fixed the problem, charged me what he told me it was going to cost, and left. What a refreshing experience. I will call on these guys anytime I need anything done, and will refer him to everyone I can. As for Precision Plumbing...........my advice to everyone is to stay away from them. What they tell you on the phone is not what I was told, and even when the guy came out and I rejected his first offer to clear my toilet for $260, then he told me he had to go call his boss to see if he could do better. He came back in in less than a minute and told me he would do it for $160. This, all after they dispatcher told me it would be $59 plus parts...... Go with American Rooter, they are honest, and fair!!!

From the owner: Your Trusted Plumbing Experts…read more Since 1993, the team at American Rooter has provided exceptional plumbing and drain cleaning services to residential, commercial and industrial clients in the greater Boulder and Longmont, CO, areas. As a locally-owned and operated company, we pride

Sam replied to my needs (no hot water in the house) within 10 minutes of posting the project…read morerequest. It was the first Sunday in August 2026. He gave me an estimate over the phone. Sam assigned Vaughn to come by our house the same afternoon and the contract was finalized/signed. Vaughn replaced the old water heaters with the new heaters next day in the afternoon on Monday. Vaughn is very knowledgeable and passionate about his work. I appreciate his help!!! I plan to use them again in the future.

Zhayn came out promptly on a Saturday of a holiday weekend to sort out my drain backing up in the…read morebasement, he was very professional and kind. He also ran a camera down and showed and explained to me everything that was going on. Pricing was great, I'd gladly use them again and will be booking hydro jetting soon

can't say enough good things about these guys at GSW. I have used them countless times and will…read morealways continue to do so. Tran is the right guy to take care of you.

From the owner: Our business specializes in sewer line repairs. Call today for…read moreFree estimates

Incredible service - my husband and I live in the Boulder area and were looking into replacing our…read morewater heater and called Dr. Drain for their evaluation. Not only was arrival prompt, but we received an honest appraisal of work (if any) that needed to be done - turns out we do not need to replace our water heater which is a huge relief. We appreciated the honesty. The knowledge, passion for the work, and commitment to customer service is clear. We got an evaluation of the water heater and full works. We will100% go with Dr. Drain in the future for any further needs.

This group is so professional. I have used them multiple times for my house in Gunbarrel. Their…read morecommunication with me are excellent, they always arrive when they say they will and I don't feel like 50 million things. I also love that they teach me how to prevent issues. I've learned so much from them and would never tell anyone else for nor plumbing/pipe issues. My dog loves them too.

Paul was incredibly professional from start to finish. He scheduled the appointment promptly and…read morearrived exactly on time, which I really appreciated. Before doing any work, he took the time to run a camera through our old main sewer line so he could clearly see what was going on and explain it to us. He then performed two separate services to thoroughly flush the line and remove the roots, going well beyond what other plumbing companies have done for us in the past. It was obvious he takes pride in doing the job right the first time. On top of that, his pricing was extremely reasonable--especially considering the extra care and effort he put into the job. If you're looking for someone knowledgeable, honest, and willing to go the extra mile, I can't recommend Paul highly enough.

Paul came through on everything he said he would. He was on time, communicative, and extremely…read moreknowledgeable. I highly recommend him.

Avoid this company at all costs and find a trusted local plumber instead…read more I have roots in my drain, so every year I have to get them cleaned out. I've used Elite once before, and I decided to use them again. But this last time when they showed up, I scheduled what should have been a simple $79 annual pipe cleaning. Instead, it immediately turned into a hard-sell pitch for an $8,500 trench-digging and pipe replacement -- a major job that might be needed someday, but certainly not urgently like they claimed. (Mind you, they didn't even guarantee that this would fix all my problems. They said there might need to be more jobs that get done after this $8,500 job. ) They used sales tactics to try to scar me and make me think that I would only be getting this price for one day. I declined MULTIPLE TIMES because I wanted a second opinion, and I'm very glad I did. ALSO - Despite paying the $79, they didn't even clear the roots from the drain -- they just told me it was "too overrun" and then pushed the upsell anyway. After that, I received phone calls from them twice a day for a week trying to get me to schedule the expensive work. And Elite kept calling me. Trying to see what they could do to "earn my business". Eventually I got into a long discussion with one of their salesmen, and long story short, they talked me into considering them for a hydrojetting job. - Which would clear my roots, and they could then decide how bad my pipes were and what kind of further service I would need. Which they quoted me $1,600 for. Eventually, I had another trusted local plumber take a look. And they confirmed I had roots and a few other minor problems. But the roots were definitely the biggest problem that are causing my backups. and he also suggested hydro jetting done by his friend. So I scheduled him and he charged me a fraction of Elite Rooters 1,600 dollar price tag. I was blown away by how simple the hydrojetting process was, because by that price point, Elite told me I thought it was such a complex process. Bottom line: This company uses high-pressure tactics, inflated pricing, and artificially urgent sales pitches. Don't be fooled by the $79 "special." Hire a reputable local plumber -- you'll save money and avoid the corporate upsell games.

Plumber to Avoid: Elite Rooter Plumbers…read more Do not every hire this company!!! Ever! Seriously hire any other company. Please read below before you think about calling them for assistance I had a sink clog so it wasn't draining at all. The guy came within 1-2 hours of calling. First thing he did was try to sell me a $1200 pipe cleaning. I said, I don't need pipe cleaning, I just need the clog resolved. I then agreed to pay ~$250 to clear the clog. He worked for 15-20 minutes and said he was unable to remove clog with snake and he needed to use the water spray to resolve the clog. This was the $1200 service. I had already been dealing with the clog all day and just wanted it done so I agreed. He worked for maybe another 45 minutes and declared the clog was resolved. Then he demanded a 5-star google rating. I said well I guess you fixed it so sure. He did not put the drain back together and left. I was happy to have the sink to use for preparing dinner. I put the drain back together. It was just as clogged as when the guy got there. I called him. He returned and said he didn't know how to resolve clog but his boss would contact me on Monday. This was a Saturday afternonn/evening. I was not happy about not having a kitchen sink for rest of weekend but we dealt with it. I waited until 1pm on Monday to be contacted by his boss. I was not given his number. When I had not been contacted, I called and requested a refund. Obviously, I'm not paying for not having a sink for another 2 days, let alone $1200. I found that price absurd and you should too!! For all I know the guy did nothing since the drain was still clogged. I hired another company (Mile High Drain) who sent out two guys and resolved the issue within 45 minute. The put the drain back together and we have had no problem since. I paid them $175 plus a $30 tip for each guy. I assumed that the Elite Rooters had refunded me. 6 weeks later I was going through credit card charges and realized that that charge had not been reversed. I assumed it had been a mistake and called to remind them to refund me. I waited another week, still no refund. I have called at least 6 times, trying to be nice, to request the refund. They currently claim that their customer service cannot refund the charge and that a "manager" has the power to do it. They state they have told the manager to contact me and so far he has not. On my account they say the refund was denied because "the work was completed". I have told them I just want a refund. I don't want to hurt their business but I cannot in good conscience not make this public, whether I ever get refund or not. This is the worst customer service experience I can recall. Please, please please there are many great plumbing business in the greater Denver area who you can hire who will treat you great. This business is not one of them.

Really and truly impressed with services provided by Luis!…read more Over the weekend, my 8-year-old had used wayyyy more toilet paper than his little bum needed, and after shop vacuuming the overflow twice and being unable to unclog myself, I sent the call of distress to Yelp. Another plumbing company- while prompt- came to look at it, and was asking $150 more than what Go Direct Services stated was their flat rate. I sent the initial company away without my business, and contacted Go Direct Services. That same day, Luis was able to squeeze me in and fixed the issue within minutes and all for a flat fee of $79. Really appreciate not being price gouged when I realize that the problem is an easy fix. We may have found our new local professional!

Highly recommend Luis for any sewer needs. Great communication. Reasonable price. Going to do my…read moreyearly maintenance with them.