Summary: Honest and straight-forward company to work with. Not only are their prices at or below…read morewhat others charge, I also feel very confident that they are not upcharging for unnecessary services. Highly recommend. Sewer main replacement (clay) Oct 2024: Sewer Lines Only (SLO) scoped and replaced my outdoor 90yo clay sewer line. They said the internal cast iron was solid, and I was scheduled within the week. Hyperflow's estimate said the cast iron needed replacement. The team of 3 was on time, worked independently, and was able to put the fence back up that needed to be taken down. No issues, until 2026. Sewer main backup (May 2026): "Flushable" wipes got caught on the rough interior cast iron, and caused a backup. Fit-It-24-7 came and cleared the clog, and sent a second tech to do a scope, with the water OFF. Both techs said "Look at the high areas (yellow in the attached pic) where the cast iron is 'trenched'. The high sides are the pipe, and the in the section with the muddy water, that's where it's completely rusted through, and leaking sewage." They quoted a 8month teacher's salary to do a repair. SLO came to do a scope. The tech (Cameron - very intelligent guy) kept the water RUNNING, so his scope had a clear view of the bottom of the pipe. "The cast iron is rough, so it snagged the wipe. It's in good shape though." But - what about the trenching? "Look here - the water is clear, and you can see to the bottom and see the cast iron. What looks like a 'trench' is just decades of built up residue/oils. The pipe is beneath that (see green circle in my pic) There's no leak, but I recommend a rotary chain to resurface the cast iron, to remove rough areas that snag wipes." The cost was 99% less than the bogus quote.

I honestly can't say enough about this company. This is my second repair with Sewer Lines Only, a…read morecollapsed secondary line replacement in 2024 and a collapsed lateral this month on a 120+ year old duplex in Sloan Lake. I was 7 days from closing on a sale, the line was discovered during inspection. The other duplex owner was rightfully out of her mind because the line ran under her beautiful stamped patio. Sewer Lines Only recommended tunneling under the patio from my property. We had (I'm counting....) 7 very reputable sewer companies quote this job. No one else mentioned going in from the side, and when I circled back to ask, none could. SLO's quote was 25% lower than the next lowest bid (thousands in savings) and 50-75% lower than most bids. So I was hesitant. Enter Joe from SLO - a project manager or engineer? He was so confident they could do this job from the side (really confident, not salesy confident), he made himself available to me at any time to explain the work but never once called me to "seal a deal." He probably took 20 calls/texts from me. I took the gamble and got on a plane to Denver. Jerry and his team showed up promptly for the job, were professional, courteous, and thorough. The line was fixed, no patio or fence demo required. When a possible additional leak was discovered with scoping, Joe came out and confirmed personally that there was no issue. Enter Monica in Billing who went the extra mile to figure out how to split invoicing to bill the other owner her portion and free my property up for sale. And did it gladly. Intelligent, progressive solutions, lower-cost, personalized service - same as in 2024 when I worked with Cameron. They dug a trench in my garage and repatched with concrete. No issues 2+ years in. I'll never use anyone but SLO.

On time, professional and did a good job. Our tech was very knowledgeable. They fixed a clog in the…read morekitchen sink drain line and capped an unused pipe that was releasing smell.

I really don't give bad reviews but this poor communication and poor job really harmed our timeline…read moreon our home sale. Absolutely avoid if you want an honest assessment or technician willing to work. I confirmed in advance that we wanted our sewer line cleaned to comply with our inspection during our home sale. The technician came out and said he was going to scope it first, not the service we asked for, and then told my husband repeatedly it didn't need to be cleaned. I later got an email with a recommendation for a cleaning at $1400 and a bill for $154 for scoping the line. I already have an appointment to have the line scoped after the cleaning tomorrow by the original company who scoped it. Never asked for a scope, asked for a cleaning. I've attached the communication that they could do the cleaning while in site. Really challenging when the technician said no cleaning necessary, no repairs necessary and then sends an estimate for recommended cleaning and repair. Moving on to the next company who can maybe do the work we hire for and not waste hours of our time and now days.

Fast response. Upfront costs. Fast and quality work…read more I try to do a lot of things on my own, but life gets in the way and I am reminded that I don't do plumbing for a living. Matthew A gently explained where I messed up, and where his experience makes the difference. After he was done he explained how he did the install, and I am very happy with his work. Plus he warranties his work for a year, which is nice piece of mind.

Matthew was definitely our hero... and was able to quickly determine why several drains weren't…read moreworking properly... and we avoided what could have been a huge mess!! This was not something some Drano could fix. We had backups in our main line and several other major drain lines. Our home is only a few years old, but we quickly learned the lesson about never putting eggshells down a drain.. He provided an estimate up front which was very reasonable value. Worth every dollar!!

Cameron was outstanding! Explained all the options and helped me make the right decision to improve…read moremy water clarity. Never felt like there was an upsell-- just got the job done. Hold on to this guy-- he's one of the best!

After a "FREE" visit, the Tech quoted $1400 to fix a simple pump replacement that will take 30-45…read moreminutes on our tankless water heater (according to Navien Tech Line and other over-phone quotes). Others have quoted over the phone $250-$450 (but they can't get to it until late next week at the earliest). The water heater itself would be $1500 to replace! There is no way this job was even 1/3 of $1400! He also said he DOES NOT do diagnostic for free; and that is $365 (later put in his estimate $233). So, Plumbline mis-represented that as well -- since I literally have it documented from their rep via text that they will do the diagnostic for free. All of that is highway robbery. They also wasted our workday by coming out 4 hours later than the END of the originally scheduled window of time (they did call to say they are running late). We should bill THEM for that time staying home ALL day on a workday -- instead of the planned half day. WE DO NOT recommend these guys. Seems like they are just another company that hopes folks accept an outrageous estimate because they are already in your home after accepting a $49 or Free estimate. We went with one of the quotes that are WAY LOWER and waited until they were available. Fixed for $250 TOTAL!

Very helpful driver who explained his service and gave me some advice on monitoring our septic…read moresystem.

Excellent customer service and fast to get the work done. Have used then 2 times and will call…read moreagain.

Speedy and helpful…read more Not the most economical but great! I will call them if I have issues.

Cristi was quick to diagnose the leaky faucet and fix it. Would recommend Just In time and will…read morecall them again next time.