Last week I saw water overflowing from the drain pipe during the washer drain cycle. Contact the Drain Chief late afternoon yesterday. Mario came this morning perfectly on time. I also asked him to replace the hot inline valve & hose. Even after several trials, I could not reproduce the same overflow problem this time. However, I did appreciate Mario's fast response and his valuable advice. He pointed out several of our older plumbing setups no longer met the current codes and kindly recommended how the future installations should be done properly. I was very impressed by his professional ethics and his high standards to perform quality work which met the strict plumbing codes and passed inspections. Definitely will consider his service for the future plumbing needs. read more

Mario is awesome. He always comes through for me and my customers. I'd give him a 6 star rating if you guys would let me.

We've had Mario out to help us three times with different plumbing issues. Today I went into one of our bathrooms to find that the bathtub was full of backed up sewer water. I texted a photo of it to Mario (we'd used his services before) and he was to our place within the hour to fix it. He told me he doesn't like to leave clients hanging when it's an imminent sewage issue, which is why he squeezed it into his schedule, which we very much appreciated! He ended up using a drain snake on our outdoor water access and found that there were tree roots in our pipes! He was very informative and showed me the tree roots that came up with the drain snake. He didn't press us to fix the tree root issue, just wanted us to know about it since it's likely to happen again in the future as they continue to grow. We'll definitely be calling him if/when it happens again! The first time we called Mario we had an odd water issue with our toilets, so he came out to do an inspection and was very thorough. Even climbed under the house through our access gate to make sure nothing was going on with the plumbing in the bathrooms. We ended up having him come back to install a new toilet to fix the issue. He was super professional, very efficient, friendly, and didn't try to upsell us on anything. His prices are very reasonable. Can't recommend him enough. If you need any help with plumbing issues, Mario is your guy! read more

I have used Mario three times in the last few years. Every time I call or text he immediately responds. Once was over the Christmas holiday weekend and he came out the next day to clear my main sewer line. This time I had what I thought was a leak in the wall under my kitchen sink. He went under the house and discovered it was a much bigger issue tied to an improperly installed sewer line. Also discovered a broken vent pipe that my previous plumber had ignored. He gave me a quote and returned the next morning to do the repairs. His price was fair and the work was done quickly and neatly. The Drain Chief is absolutely my new go-to plumber. read more

The Drain Chief responded immediately, came in the morning to fix my clogged kitchen drain. He talked to the HOA manager and pointed out a significant leak they didn't know about. Every thumb up for the Drain Chief! Great value and he's licensed, bonded, insured with WC. He's my new go to plumber guy!! read more

I called The Drain Chief this morning to fix a plugged toilet. Mario picked up, understood what I needed and arrived within 40 minutes. He diagnosed the problem and had all the tools and equipment needed for the job. Due to unique challenges that always seem to crop up when my very old house needs repairs, the toilet had to be removed and reseated, but Mario was able to meet every challenge and completed all task with skill and creativity, as quickly and efficiently as was possible under the circumstances. He was knowledgeable, professional and friendly, took care not to make a mess or nick cabinets or walls, and cleaned up thoroughly when he was finished. I was very pleased and added a tip to his very reasonable bill. I will definitely use him again and highly recommend his services. Jeff Allen read more

Mario is a professional plumber with integrity behind his work. He's reliable, kind, helpful, and goes above and beyond. He will give you an honest estimate and follows through with skilled expertise. I absolutely adore him! I've called Mario whenever needed and he was right there to help. He's got a good heart and won't ever rip you off. If I could give The Drain Chief six stars I would! read more

We had an underground pipe in the front yard start leaking really bad to where we notice that patch of grass growing like crazy. The city even pointed it out to us saying they noticed our water usage double. I called one of the big names plumbing companies to get a quote. They came out and quoted me $7000 bc they had to replace the whole line since it was galvanized steel pipe. I didn't know what to do. We can't afford that right now while I'm unemployed during this quarantine. Stressing about money, I texted friends asking if anyone had a plumber they'd recommend. I was hoping to find someone who would maybe let me dig the trench to at least save me a couple thousand dollars. My friend gave me Mario's number who is The Drain Chief. I immediately called him. Over the phone he quoted me $1650. And that was with him digging the trench. I was ecstatic! I double checked with my husband and called him back saying YES! He said he would be here the next morning between 7-8. The next morning he shows up like he said and was extremely friendly and I could tell right away this guy was honest! First thing him and Chaco, the guy helping him told me was that it wasn't galvanized steel so they didn't need to dig up the entire yard. They just had to repair one piece of pipe. Someone had put a piece of galvanized onto copper which doesn't work well together. In the end, he charged me only $450! I gave him $500 and told him I would be singing his praises to everyone I know. So that being said if you live anywhere in the Los Angeles region call him up. Even if it's far, check with him. He might be willing and able to travel for you. I live in South Gate and he said it only took him 30 mins to get to me. MARIO & CHACO!!! THANK YOU!!! read more

Mario has come out for repairs twice now and I'm always so impressed with his friendliness, professionalism, and work quality. Super reliable, punctual, and quick. I feel like I got a really fair value for both repairs (one with my water heater and one with an outdoor faucet) and haven't had an issue with either since he fixed them. read more

I cant give this company enough praise! They showed up a bit early (to my pleasure) and masked. They were so very friendly and patient. They were super professional and quick! The price was far and they guarantee their work for 90 days! I will never use another plummer! read more

Amazing company to work with! Mario is always there when you need him and does an amazing job on any plumbing issue you are having. I've used him more than a handful of times and will continue doing so. Highly recommended!! read more

Mario and Danny showed up on time and masked! These guys are the real deal! Super nice, clearly knowledgeable and full of integrity. They recommended I buy another kitchen faucet instead of just installing the one I had purchased because they said it was notorious for leaking. They could have just installed it and not given a damn, but they care about their customers!! Highly recommend, will definitely call upon them again!! read more

The water heater was over 20 years old of coarse it was leaking that's why you were called to repair it or replace it..... NOoooo you decided a safety check was Better and my claim was turned down read more

Our mainline was backed up. Again.. it's hard to find someone to come out on Sunday evening. Went down the list and finally called Drain Chief. He came here in like 10 minutes! This is a reoccurring problem we have due to tree roots and old pipes. Mario was so thorough that I don't think it'll happen again for a while at least. He also quoted me less than anyone else! As I was calling other companies people were trying to exploit my predicament but not Mario. We will absolutely call him for any plumbing needs in the future. We have used SOOO many plumbing/rooter companies we found on yelp and this guy is the best by far. read more

Mario is a skilled, friendly, honest, hard-working plumber who does excellent work! Highly recommend!

my daughter had a plumbing emergency with her only toilet in the house. she looked up plumbers on yelp and found this company. Mario responded quickly, came out within hours and was the nicest man! he fixed the problem and explained what is going on with the plumbing and said to call him anytime, day or night.....can anyone be any nicer? we will call The Drain Chief from now on. read more

I needed to replace my kitchen faucet as it was starting to leak. Mario called me about 20 minutes after I sent my message via yelp. He was available the next day and gave me an estimate over the phone. Mario and Sam came on time and I'm really happy with the job that was done. Really nice guys and would definitely recommend! read more

I've been using the Drain Chief for years now. The bad news is I have to call a plumber, the good news is finding someone you can trust! Not only is Mario trustworthy, but he shows up on time and has years of experience doing all kinds of plumbing jobs. Lets face it, no one likes to call a plumber, particularly out of the yellow pages or from Google. You always feel like your being taken for a ride. With Mario, the Drain Chief, I've never felt like that. He's a good man, we always have a laugh and I can refer him confidently to friends and know he'll do a great job. We can't all be smart enough to be experts at everything. But we can be smart enough to employ the best people for the job at hand. Mario is not the cheapest, and he is far from being the most expensive. He prices his jobs fairly and takes care of business. What more can we ask for? I gladly and confidently recommend his services. Sincerely, Mal Scott The Drain Chief: 818-652-3200 read more

Mario is Awesome!!!! Like other reviewers post, Mario is a man of integrity. I always get various estimates and opinions on how to deal with the job. I refuse to pay for estimates as this should be built into the price of the job. I had a repair needed (rotted out kitchen drain pipe) and had ridiculous quotes from bigger name franchise companies which offered quick sleaazy repairs for big money. Mario came in diagnosed the problem and gave me a very reasonable quote. No upfront estimate fee. Old school businessman who is smart enough to value customer service which earns him a word of mouth reputation. I did not have a regular plumber for my rentals as I had trouble finding a good one who was reasonable. I've got one now! He repaired the problem, and told me it wasn't as difficult as expected and reduced his fee!!! Thats what I called customer service. The job ended up being cheaper than any one elses bid and repaired the job properly as we discussed. Mario , also has something that is disappearing nowadays; Craftsmanship! He seems to really enjoy his business and you will be happy with his work. Can't endorse him enough. Try him out read more

The Drain Chief just made a new customer for life! I had just spent a ton of money on a different plumber getting my sewer line scoped and hydrojetted due to roots growing into my old cast iron line. They also wanted to do a trenchless sleeve due to some damage in the line but that still wouldn't have been a permanent fix . Before we even did the sleeve my line backed up again just a few days later. I reached out to the Drain Chief and Mario came over to give me their assessment. He was very honest and let me know what would be the best solution for our problem. They did an incredible job replacing a huge section of my sewer line for a really great price and you can't even tell someone had dug a huge trench in my yard. These guys work fast, have a ton of experience and did a real professional job at such a good price. He even brought the price down at the end of the job because it wasn't as much work than he had originally estimated. I highly recommend these guys! read more

The Drain Chief - Compromised cast iron sewer line - Plumbing Near Me

We have used Drains Shih for over three years and we love this team of amazing plumbers that are reasonable and on time and come as soon as they can to get our issues for plumbing completed over this time. We have established a great relationship and we give five stars to Mario and his team thank you for everything that you've done in our times of emergency God bless!!!! read more

Mario is always on time, does a great job and is very reasonable. I highly recommend him! -David from Woodland Hills read more

My son had put iteams in our toilet and it was not flushing. I called about ten Plummers to check how much it would cost to have it fixed and all of them were super rude. When I called Drain Chief he gave me a reasonable estimate and was available right away. I requested a certain time because of other appointments I had already made and he was understanding. Mario came in on the time requested and he did the service in ten minute. He was professional and knowledgeable about his work. Explain to me what he was doing with detail and even provided me with a quote about another issue I have. I will no longer struggle looking for a Plummer again. I will call Mario and I strongly suggest not to waste your time calling other plummers. We are paying for a service and should always be treated with respect. read more

The very best. We have had them install garbage disposals, faucets, fix leaks in piping and clear clogged drains. Every time they can explain clearly what the problem is and how they are going to fix it. If they cannot fix the problem or if another contractor is required to get at the problem to fix it, they are honest. I never feel surprised. read more

Mario was fantastic. He completed repiping and drains on time and on budget. I'm very pleased with the job.

Mario (and his assistant Mario) were great. They worked very thoroughly, explained everything they were doing, and cleaned up after themselves. I feel I got good value of work for my money, and would not hesitate to call Mario again for any plumbing needs. read more

We had two toilets and a shower that backed up. Mario was on-time, efficient, reasonably priced, and took the time to warmly greet my elderly parents. He did a thorough job of cleaning the sewer drain and explained what was wrong with our sewer pipes. He also explained the pros and cons of the various preventative measures. read more

Usually don't like putting my reputation on the line by referring other Plumbing companies before I've actually seen there work but, after conferring with Mario over the phone about a drain issue, I did. Customers were very happy with his service and pricing. Good job by a good man. read more

I was having trouble with backup in my pipes as they were over 50 years old. I called Drain Chief and Mario came within a hour and tried to unblock the drains but it did not work. I scheduled an appointment for the following week and they were able to replace the pipes under my house in one day and I was shown the damaged pipes. His men were very efficient and left the place very clean. I would recommend his Company to do any future work I would need. Give them a try, you will not be disappointed. read more

I'm writing this within seconds of Mario leaving the house. He was incredible. Fast, friendly, knowledgeable and professional. Five stars is not enough. I actually said to him that I'm kinna suspicious of anyone with five stars but he deserves every single one of the great reviews on here. He worked very hard to avoid taking the job to a much more expensive level. Ended up saving me a packet and got the problem sorted out very efficiently. I genuinely can't say enough good things about him. He'll be my go to guy from now on. read more

Mario knows what he is talking about. As soon as he arrived he had a game plan and he managed to complete a two day job within a couple of hours. Both Mario and his partner have a great attitude and were fun to work with. Highly recommended. Thank you Mario! read more

Finally found My Plumbler! Mario is the BEST. Honest, reliable, awesome at what he does. REASONABLE prices. Suggests what's best for me and not what's best for him. Suggests options starting with the cheapest. Has done numerous projects for me and each time I'm more impressed, more confident that this is my plumbler! Toilet replacement. Suggested only what I needed. Nothing more. Back upped kitchen sink. No issues. 2 non-draining bathroom sinks with issues. Piece of cake. Could have started with the most expensive option, like other plumbers I've used, but no. Started with easiest/cheapest and we crossed our fingers!! Success!! Mario is the absolute BEST!! I'm proud to call Mario MY PLUMBER!! I can't recommend him enough. The ABSOLUTE BEST!!! read more

Have used Drain Chief for over 10 years and always satisfied with the service and price. Always on time and will make sure the problem is solved. read more

Mario is by far the best Plummer I have ever hired! We have been using the drain chief for about 5 years now and wouldn't have it any other way! He's affordable and knows his stuff! He's reliable and I would absolutely recommend him to anyone looking for a trustworthy Plummer. read more

Wonderful experience! Mario came quickly, addressed our needs, exceptionally professional while being very personable! Offered different options so we didn't have to be hit with huge cost. Saw our water heater wasn't to code, so we are using him again after checking other bids. We are extremely pleased! read more

Whenever I have a plumbing issue , I will always call The Drain Chief. I have been a customer for many many years. Mario is reliable, honest, knowledgeable and the work he does is always top rate. Mario clearly explains the work needed and is upfront with the cost. I feel his prices are extremely reasonable too. I do not hesitate in referring Mario to my friends and/or family. In fact, I just recently referred Mario to a friend at work and they were extremely satisfied with his work and prices as well. read more