I have bought many things from Chico's in the last four years. I bought a pair of slacks for $89.99…read moretwo years ago but then was incapacitated for a while with cancer so they hung in my closet. When I finally wore them, they felt odd and then was told by someone that one leg looked shorter than the other. Turns out this size 2T pair of pants (tall)) has one leg at 31" and the other is 29". I took them into the store to exchange them for a normal pair of pants. They offered me $9.99! I have spent hundreds of dollars online and at that particular store and that's all they'd do for me. The lady haughtily stated, "Oh that happens sometimes." They can sell defective clothing and think that is just fine! My advice is shop elsewhere. I have to question where their clothes are made and by whom? Children in China? Who knows? Very tacky of them, I think. Terrible value; terrible service

First time stepping foot inside an actual Chico's store. I usually shop online. Service was…read moreamazing; I was greeted upon entering and given impeccable assistance with sizing and colors. They asked my name as I was browsing the racks. When I had a few things on my arm to try on, I was escorted to a personalized dressing room. How special is that. Shopping in the store was a nice experience. I was very happy with both my service and my purchase.

Chrison was very helpful and friendly assisting me over the phone to find specific items that I was…read morelooking for. This is my go to WHBM store location. The staff is always friendly and accommodating.

I received exceptional customer service from Brenda at this location. Angie is a sales…read morerepresentative in Rancho Cucamonga, California and she kindly located a sweater for me that could only be purchased at this location. Brenda was very efficient and kind making this a smooth transaction. They immediately sent the sweater to the west coast and I'm so appreciative of Angie and Brenda working together to make this purchase for me.

This is a charming shop with a helpful staff. A great place to find interesting gifts and fashion…read morefor a more mature woman. I'm not

Mona Lisa is run by two very creative sisters who have a talent for selecting a wide range of…read morewomen's apparel and home decor items. They present their merchandise in beautiful displays that it is a pleasure to just browse. The new location on Harlem Avenue is so convenient and they have a cute coffee bar which adds such a nice touch to the shopping experience. Another perk to Mona Lisa has special events that are tied into the various seasons/holidays and they always have elegant refreshments to make the visit special. Palos Heights is very fortunate ML and it is definitely worth the trip to the southwest area.

Xavier, the department manager was amazing! I will keep buying my suits here into my old age. On my…read moresixth and have never been let down.

I was just at Von Maur in Orland Park where i purchased a few baby girl and 3 yr old boy gifts…read more I'm writing this because I had the absolute BEST sales associate. She went above and beyond to box my gifts and make them look so special. She was super personable and pleasant and just an overall great person and employee! I have noticed that Von Maur employees are always very pleasant, courteous & helpful. The store itself is always clean and neat. The piano player is a nice added touch. I will always continue to shop here.

Self service store. Lots of merchandise to choose from, clean, reasonably organized…read more Convient parking Also other stores in same Plaza makes comparison shopping or shopping for different things easy Found what I needed at a good price

I'm surprised I haven't left a review here yet. I've been to this location 2x now. The layout is a…read morelittle different than other Nordstrom Racks I've been to. I don't find much here. I'm not sure if they have different stock or don't replenish as often (maybe a lower tier/volume store?). The staff hasn't been the friendliest. Some of them are kind of rude.

Review is for Orland Park store only, not J.Jill merchandise…read more I had a disappointing experience here because the staff was much more concerned with reorganizing the store displays than they were in assisting me. I selected quite a few pieces and went to the dressing room to try on. No one came to see how I was doing or if I needed different sizes. I came out of the dressing room. The sales lady eventually found me. I said, "Everything was too large. I'd like to try them in a smaller size." She said, "Oh," and walked away. No offer to help me find replacements. I did eventually purchase the one thing that had originally fit, but would have probably bought more if I didn't have to search to find all the right sizes.

I went into J. Jill after I admired a dress worn by a friend. I was not aware that they had…read moreextended sizes until that time. I went in the very next day and the saleswoman found me a pair of pants for work that I ended up purchasing (and ordered a second pair in another color). I love those pants. So when I needed a dress for my nephew's upcoming wedding, I went back to J. Jill. The same saleswoman remembered me and started bringing a variety of items into the dressing room. I walked out of there with not only one, but two dresses, two sweaters, a little jacket and three pairs of pants, all items that fit me properly and look great on me. The next day, I saw online that there was a 30% off sale. Last night, I went back with my receipt and received the discount with a smile. This is now my go-to store when I need to update my wardrobe!

Been running back and forth to this mall to make sure I have everything for my new iPad; screen…read moreprotector and case. Then my husband ordered a new iPhone and had the techs set it up. Then of course he had to get the fancy charger with the fan. We are not just stopping at one store. Who does that? This is a mall after all. So we walk around and maybe we buy something else, maybe we don't. We are getting in those steps. I'm really sad that William Sonoma is gone. Loved that store, spent lots in there.

This man has harassed me for 9 years & Simon promotes him, when I was a manger at Sprint this man…read moremade my job the most difficult & was never cordial with mall employees. I see him today speaking to officer Dargan 401 with Orland Park Police about clarifying statues of law, the mall director walks up and says "What does he think this is a legal seminar" joking in my face along with Dargan all because I asked how can you enforce law if you don't clarify? They both ignored my gesture and the Director of Security threatened to ban me just for asking for mall policy & when I asked for his name he tried to walk away. I've had issue with this man for years along with other mall vendors who pay to be there and he doesn't treat people with respect. His attitude seems like he doesn't have to talk to people cordially because of his position, I will also be escalating my complaint with the BBB based on this unprofessional behavior from a director of Security

Somebody help me in the store it's dangerous I'm actually in…read moremy forties and I feel like in my opinion I should not still be shopping here but when you want something unique that you I want see everybody in Then I come here I check the clearance rack sales rack and I normally don't buy anything for regular price but I have and when I do I sometimes get buyer's remorse but after I receive so many positive compliments for my style of dress it kind of takes some of that remorse away my husband is always in awe of items that have came from the store he loves me in dresses and I love wear them for him so I have had much success with Akira

Only getting 1 star because you have to give it something. This store actually sucks. The clothes…read moreare crazy expensive and break after like two uses. They even sell broken clothes!! After realizing I would never be able to afford clothes from there. I debated buying a clear bag for a concert. It was expensive so I decided to ask what the return policy was and they told me I had seven days to return it. Then when I went to return it because I found a purse much cheaper they told me that all accessories are final sale. Maybe next time YOUR employees know that before selling to customers. Very disappointing and won't be returning ever.

N.Y. Designer Rack is in Orland Park, IL at the mall. No, it's not New York & Company, even though…read morethe name totally makes you think that. My experience with customer service was bad. I was the only customer in the store and the cashier did not speak to me. It's a well lit store packed with clothes that scream Shein vibes.....fast fashion, made in China, and super budget friendly. You can get a whole outfit for under $20 if needed. Is the quality amazing? Absolutely not! But if you're trying to buy a full vacation wardrobe without breaking the bank, this store will definitely do the trick. Unfortunately, I don't wear cheap clothes so this store is not for me.

Love the collections and clothes in this shop. The set up is adorable and the workers are always…read morewilling to help. Quality boutique

I love Francesca's!!!!! The employees are so fun and helpful! It is like shopping with friends. The…read moreprices are fair and the store is beautiful!