Our HVAC stopped cooling late evening and the Air Nerds sent a tech out around 9am the next…read moremorning. He was very professional, wore shoe covers, diagnosed the problem and didn't overcharge. A wonderful experience and the Air Nerds are now my HVAC company of choice. Thanks.

First of all, Thank You Air Nerds for fixing my furnace ignitor. The tech, Brian was friendly and…read moreresolved my issue. However, I truly believe that the charge for the fix was a bit overpriced to replace a $20 part (Found it online). I was charged a total of $450 to replace the ignitor. They first charged me $125 to diagnose the problem (I did tell them prior that I thought it was the ignitor). Brian then said that he would be back later with the ignitor. This is where I made my mistake, I should have asked him the cost to replace it (Or better yet, it would have been nice for Air Nerds to tell me!). This way if I thought it was too high, I could either replace it myself (I replaced it once before but forgot where it was located) or call around for estimates. I do have a heat pump and this was keeping the house warm enough, this was for the gas backup heat. So, Air Nerds did the job but I think $450 was a bit steep for a simple fix. I did search online and it said that this type of fix usually cost between $150 to $350 professionally, including parts ($20-$100) and labor ($75-$150). Anyway, I hope this review helps you decide whether Air Nerds is the way to go! One more note, they did arrive a half hour late! They first asked me if 8am or 9am would work, I told them 8am. After about 20 minutes, I emailed them and they apologized and said that someone was on their way.

Very quick and excellent service at a great price! I was so impressed! They were here and done so…read morefast with a great job done!

Awesome business!! With a major snow/ice storm coming we realized late that we were not prepared to…read morehave a backup heat source if we lost power for several days. We were scrambling to find a company that could inspect and clean our chimney, as we have lived in our house for 26 years and never used it. Not surprisingly, everyone I called was all booked up. Then I found Dust Doctors on Yelp and they saved the day! The owner sent a super nice young man named Prophet right out to do the job. As it turned out, the area around our crown needed to be repaired so he came out at 7:00 the next morning and did a fantastic job! Now we have peace of mind knowing we have at least some source of heat if the power goes out. We referred a friend who had also gotten caught unprepared at the last minute and they squeezed her in to their very tight schedule and cleaned her chimney later the same day. Would definitely recommend and use again!!

This complaint is specifically for "AIRE SERV of Mechanicsville (ASM) but involves two other…read moreentities. ASM is an independent contractor (IC) who works along side of both: American Home Sheild (AHS), home warranty company, and Frontdoor Pro (FDP)", to scam AHS customers. For those that don't know "Frontdoor Pro (FDP)" is the owner of AHS. These two entities are located at the same addresss/Suite, which allows them to easily communicate back-and-forth, within the same building/suite location to scam their customers. I'm sure you all have seen the commercial/advertisement, where AHS states, "Don't worry be warranty", and "If we (AHS) can't fix it, we'll replace it". Not True! My A/C system cont'd to freeze up, then shut off at the beginning of each summer, each of the (3) years. Each time prior to the IC arriving for the service call, they would tell me to turn my frozen A/C system off to defrost it, that they couldn't work on it if it was frozen. The IC would then tell AHS that they could not find a problem. AHS, would ask the IC "Did you VISUALLY see the AC system frozen when you arrived?" The IC would respond truthfully, and say no. I learned (From ASM) after asking the next IC, prior to them arriving, that AHS TOLD the IC to tell the customer to make sure the A/C was defrosted prior to the IC coming out. There we go: This is part of FDP/AHS's Scam/Playbook. For the past 3 yrs., this cont'd until the IC (ASM) so CONNIVINGLY informed me that AHS/FDP had a new AC HVAC upgrade program and the IC (ASM) could work to get me a new A/C System at a discount'd price and the IC (ASM) could get me 3 quotes to review and if I didn't have the money, I could finance it under FDP. I broke down and purchased the FDP discounted A/C system at a cost of $5,000.00. The IC/ASM install technicians (Thomas and Hunter) did a TERRIBLE job on the install. The OWNER- IC/ASM (Daryl) was no where to be found and didn't even come to check the install. Thomas, the more senior technician connected the outside condenser. Hunter the new employee who was still learning connected the new $5K indoor A/C coil. I heard noise coming from Hunter on the inside install and visually saw Hunter kicking the new unit into the AC unit closet to make it fit. The furnace is on the bottom and the new air conditioner coil was on top and he was kicking the bottom part which was the furnace in to the closet to make everything fit. After the install, they turned the A/C on, everything seemed to be working. They left and a half an hour later I heard a clinking noise, and everything stopped working and started freezing up again. I called the OWNER of IC/ASM (Daryl), he had the 2 technicians come back out again, then Thomas said looks like something is wrong with your furnace now. I advised them that the furnace had been working all week because the weather had started getting cooler. Thomas and Hunter went outside and sat on my front porch and conducted a call on their speakerphone between Thomas and Daryl. Daryl said so can you fix it? Thomas said no it's gonna take a while right now and we have other customers and said I'm gonna have to take the whole thing apart and Daryl told Thomas, She's going be mad and I'm tired of dealing with her for the last three months, just close up the case we already got paid basically she's going to ask to talk to me, tell her I'm in a meeting for the next two hours. I heard the entire conversation on my Ring Doorbell microphone, which I have for evidence, and Thomas came in and told me that Daryl didn't want to deal with me anymore and they left me with no air-conditioning and no furnace. I had to go find another company to fix their problem and the Furnace. Daryl the owner of Aire Serv of mechanicsville dropped the ball !! He and his two unlicensed technicians, left me with both NO A/C and NO FURNACE for a couple of months until I got it repaired by a respectable company. DO NOT Trust the owner (Daryl) of Aire Serv of Mechanicsville with your repair needs or his two unlicensed technicians. Daryl the owner of ASM is dishonest, he will psychologically tell you that his technicians are the greatest things since sliced bread and on earth. Daryl will tell you and make you believe that Thomas is so wonderful and Hunter is the next up and coming perfect technician, and that he himself (Daryl) has so many years of HVAC service. Daryl is a real BS'er. He does everything he needs to do to get you to trust him. I would NEVER trust him or his two wack job technicians in my home again or with any of my repair needs. If you ever need to call in to have your HVAC repaired, or serviced, ask if they are affiliated with AHS, if they are RUN for the hills . If, you're thinking about doing ANY business with Aire Serv of Mechanicsville, DO NOT...you will REGRET it!!

From the owner: Aire Serv of Mechanicsville is a heating and air conditioning company you can rely on. Our service…read moreprofessionals provide installation, maintenance, and repair of heating, ventilation, air conditioning, and indoor air quality systems. Whether you need ac repair, furnace repair, or HVAC maintenance, we've got you covered. Our commitment to industry-leading customer service is backed by the Neighborly Done Right Promise™ - if it's not done right, we promise to make it right. We're locally owned and operated and we take our reputation seriously in order to earn the trust of the communities we live in and serve.

Overall did a good job cleaning the duct openings, but did not take off the dirty shoes in my home…read moreI gotta clean my house after them. After little bit research find that price was overpriced.

Beware. Ensure there is a male present and watching. DO NOT PAY without an itemized receipt with…read moreall of this company's information including the technician's name. The technician/Grecian is like a car salesman. He rushes you to pay and not by credit card. They want cashapp Venmo Zelle. This should have been a red flag for me. The equipment they use is a drill with a cord attached. You can buy the cord yourself. But the bait and switch on the price...

Came when they said, did the work that they said, in the time that they said, for the price that…read morethey said. With the difficulty finding reliable contractors in Richmond, we highly recommend.

my dryer vent hasn't been cleaned all the way about a month ago RVA duct cleaning came to do duct…read morecleaning and can't finish the job on time bad review don't recommend this company

They do more work than dryer appliance servicers do, so hire these guys instead, because they will…read moreclean the whole thing. Also they wore little booties, so as not to track thru house, came on time, (little early, but ok) and got work done fast. Before they left they turned on dryer to make sure it worked, and it did. I had clothes dryer ductwork cleaned (reasonable), not HVAC air ductwork, which they also do, plus they change out boots under vents in floor if you need that too. So I think I will use them again in the future for those other things. They seemed to know what they were doing, but time will tell.

This is hands down one of the best companies that I have ever had the pleasure of doing business…read morewith. The work crew are well trained, and the lead man is knowledgeable well trained and very professional . I hired them to to clean my duct work ( after another company had let construction dust get into my a/c - heat central air intake vent ) They cleaned and videoed every duct pipe thoroughly - taking pictures as they go along - they use a type of tool that cleans the duct work out and at the same time a vacuum suction that cleans out the ducting I had a great experience and recommended them to anyone needing their duct work cleaned .

Total and complete upsell. A 1556 square foot house and a quote of over $9,000 for duct cleaning!…read more They are apparently known for this as well as subpar work.

Needed ducts cleaned as we were having a transplant patient return home. Kohmar "Jay" quoted the…read morejob, and also walked us through the full process in about 20 minutes. They adjusted their schedules to meet the compressed timeframe required. Our techs who did the work Charleston and Asan were pros: on time, polite, professional, thorough, and cleaned up after (2 other techs came mid-day to help..also great). Highly recommend Kohmar.

HVAC replacement…read more Phone number provided routes me to a different company than the one stating that can perform the service. When I told the representative this information they said I'm sorry but that not us. I called again and same issue.

From the owner: When your HVAC system decides to take an unscheduled…read morevacation in the middle of Richmond's weather extremes, Broad Rock AC & Heating swoops in like your home's personal climate superhero. Since 2007, we've been keeping Richmond residents in their comfort zones, whether it's rescuing them from sweltering summer heat or winter's icy grip. Our certified technicians don't just fix problems – they prevent them, using state-of-the-art diagnostic tools and years of hands-on experience. Think of us as your home's temperature tailors, crafting the perfect indoor climate while keeping energy bills from soaring higher than a summer heat index. From routine maintenance that keeps your system purring like a contented cat, to emergency repairs that have us racing to your rescue faster than you can say "thermostat," we've got your comfort covered. Our team takes pride in explaining everything in plain English, not HVAC hieroglyphics. Under Doris's leadership, we've built our reputation on reliability, transparency, and genuine care for our Richmond community. We're the local HVAC experts who remember your name, not just your address, and treat your home like our own. Whether you're dealing with a minor hiccup or a major system overhaul, we bring the same level of dedication and expertise to every job. Because at Broad Rock AC & Heating, your comfort isn't just our business – it's our passion.

So thankful to Joe and MoldStoppers! He came out and provided excellent customer service and…read moreknowledge of what was going on with my home. After coming out to my home, he determined that I did not actually need his services but still offered advice of how to remedy my specific situation. So grateful to this company. Jeff Yarbrough Fayetteville, GA.

From the owner: MoldStoppers™ Remediation inspects and tests for mold in your home, apartment, workplace or…read morecommercial property. MoldStoppers™ Remediation specializes in remediating the harmful environmental conditions which are caused by all types of toxic mold, including stachybotrys (the "black mold"), and which have been linked to Sick Building Syndrome. MoldStoppers™ is a Certified Installer of moldBLOCK™. moldBLOCK™ is a proven performer for mold protection for Single Family & Multi-Family Homes. If you are a home owner having a home built or a builder building a new home, moldBLOCK™ and MoldStoppers™ should be a part of your plans because it's.. Every MoldStoppers™ remediation project will start with a top to bottom visual inspection. We have to determine the water source before we can correct the problem. At that point, we may require testing before a detailed scope of work can be written. Our crews are made to follow the scope of work on all contracts so there is no surprise. Please note we seal off all contaminated areas in a home from safe areas. All work is done with the thought process that this is 'our home'.

These guys are the best. Arrived on time. Their team was very knowledgeable and efficient. I would…read moredefinitely recommend them.

Last week Nick came out to my house to do my Bi--annual service on both of my heating and A/C…read moresystems. I've had many techs come out to my house over the years but Nick was one of most professional and knowledgeable techs I have seen. Extremely friendly, knew what he was doing and took the time to explain things where it made sense. I was actually going to go with another company for my next years annual contract but after meeting Nick and watching him go about his job, I'm staying with White Glove. You might find a few companies cheaper than White Glove but by sticking with them, I know I'm getting my monies worth. Thanks Nick for your professionalism and your work ethic. I wish there were more guys like you out there.