Thank you so much to Ms. Phoenix for making sure I purchased exactly what I needed to design my…read morevery own Shorts for a major Musical Concert that I have coming uppa!!!

Came here to buy stuff for my son's senior night, particularly for balloons. I checked out the…read moreballoon section by the checkout counter, and they had a large foil basketball balloon which was $12. I found a clearance section in the back of the store. I love clearance so I started rummaging through it. I felt really lucky because I found a smaller foil basketball balloon for $2. I also found a spa headband for $1, these are so useful when I'm washing my face so I couldn't pass it up. I was at the self checkout ringing my items up, and I had asked the worker if I could bring the balloons back to get aired up. She informed me if I took the balloons out of the store and brought them back it was an extra charge- $10 for the large foil balloon and $7 for the smaller foil balloon. That's extremely expensive! I'm so thankful I asked because she told me that I could finish my transaction and then she could make an order for me to pick up my balloons another day, thankfully I didn't need them the same day and I'm thankful she provided me with that information as I would have not been happy being charged that fee. I came back the day I said I would to pick up my order, and I also needed some latex balloons as well. Every color I needed in singles was available except black. I had to purchase a whole pack of black balloons, and I had them air 2 of them up. The pack of black latex balloons was $2.99, and to air each black latex balloon was $1.99. I was only charged the purchase price of the other single latex balloons, those didn't have a fee to get aired up. It was very inconvenient that they didn't have any single black latex balloons and more expensive. It's probably better to plan ahead with balloons and know exactly what you are paying for. The man working the counter aired up the latex balloons I requested, but it did take some time and another worker had to help check other people out who did not want to use the self check out.

I have shopped at this Jo-Ann Fabrics several times. I have taken lessons from an individual to…read morelearn how to sew but really have not practiced it. Usually when I go in the store I am looking for something in particular and most of the time they have what I am looking for. I also like the fact that they really don't bother you while you're in the store shopping. On this occasion I wanted to look in the pattern books to find a pattern and my daughter wanted to look for a new journal for the new year. We both found what we were looking for. I am sure I will be back in the store again and hopefully by then I will practiced sewing a bit more.

Sales, found every thing I was looking for and more. Well stocked and sales people were…read moreknowledgeable and friendly

Not much to say about this. It's a fabric store. I was helping my wife pick out fabric for new…read morecouch pillows. They have a pretty good selection. I can't comment on the price because I honestly have no idea what a good price for fabric should be. Go here if you need fabric.

If I could give it no stars I would. Worst customer service ever. From items not correctly in their…read moreplace giving an incorrect price, to being sent back the the "measuring" section. When saying that it was marked differently, she looked and had a smart ass attitude and tone. Since I needed the foam, I said I would take it, she "didn't hear me" and put it away as I stood there. Awful. Will never come back to this location.