The breakfast we had this past weekend was amazing. The service was top-tier and the open air seating was wonderful. I had the duplex burrito and the chorizo sausage and egg combination was delicious. The sauce was very tasty. The potatoes were done to my liking with a little crispy edge. My daughter and husband were very satisfied with their plates as well. we hope to return next time we are in the city to visit. read more

The Duplex - EGG & CHEESE CROISSANT - Lounges Near Me - Chicago, Illinois

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We chose The Duplex for brunch, based on the menu. While the service was great the food and ambiance most definitely were not. First disappointment was that this brunch spot doesn't have the means to make an espresso drink. My friend then ordered iced coffee but the cream served with it was curdled. I ordered a Bloody Mary but the restaurant was out of the mix to make one. The Big A** Cinnamon Roll was almost tasteless, but we held out hope for the eggs Benedict, which we planned to split. Unfortunately the eggs were beyond poached, with a solid yolk, and were sent back. The table across from us also sent back their Benedict's for a new order. An added distraction was the DJ, who started a set on the dot of noon. Some people may enjoy that but brunch for me is a time to relax and catch up with friends. The standout was our server, who had to deliver all the bad news and take back our orders. Couldn't help but feel bad for her, as servers typically bear the brunt of customer's unhappiness. No wonder a 20% tip is added to the check! read more

It is a beautiful restaurant, and I liked the minimalistic look with wall decor details. The service at this place is phenomenal. The host, bartender and our waiter were very kind and friendly. Our waiter explained few of the dishes and recommended his favorites as well as the drinks. He's truly an asset to this restaurant (sadly I forgot his name). We ordered French 75 - very delicious and well balanced. The Oaxcan was too strong for me but my boyfriend loved it. The bartender offered us strawberry lemon drop shots which were delicious! (I would recommend having it as a drink on the menu if it's not already). The stack sandwich was my favorite. The bread was very soft and all the ingredients worked really well together. I would recommend it. The lobster pasta was good, but nothing too special, it didn't hit the spot for me. Overall I would definitely recommend and comeback to this place for the sandwich and the drinks. I think this place is great in the afternoon for that, but not necessarily if you are looking for a proper dinner. read more

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My dinner experience was much better than my brunch experience. The service was good, the food came out correct and in a timely manner, and was tasty. The sticky wings were especially good--they had the perfect sweet and savory balance. I also had the spicy pasta alla vodka and really enjoyed it. The ambiance is dimly lit and perfect for a night out with friends or a date. read more

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This restaurant is absolutely incredible. Debra was our fabulous server and offered spot on recommendations from start to finish. We began with the shrimp scampi and the baked Brie, and honestly, I would come back just for the Brie alone. It was that good.The cocktail menu is especially interesting. We tried the Last Word and the Oaxaca, both excellent, well balanced, and not sweet, which is exactly how we like our drinks.For our mains, we had the branzino and the steak au poivre. The steak was unbelievably tender. And somehow, despite feeling full, we made room for dessert with zero regrets. The banana bread was absolutely outstanding. read more

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I Really Want To Like This Place, But They Seriously Need To Improve How They Run Brunch On The Weekends. Our Party Wasn't Seated Until Almost 20 Minutes Past Our Reservation Time. We Were On A Tight Schedule, So I Let The Host Know We Would Have To Leave. She Informed Me That I Wouldn't Get My Deposit Back Since It Would Count As A Last-Minute Cancellation. I Explained That I Wasn't Canceling, The Table Simply Wasn't Ready At My Reserved Time, Which Shouldn't Be On Me. After That Conversation, We Were Seated Immediately. We Ordered As Soon We Sat Down, But Our Food For A Table Of Three Took About An Hour To Come Out. I Understand Brunch Can Be Busy, But A One-Hour Wait Feels Excessive. I Think Implementing A Time Cap On Weekend Brunch Could Really Help With Flow And Guest Expectations. That Being Said, The Food Was Great, The Vibes Were Great, And The DJ Was On Point Playing A Mix Of Rap, Hip-Hop, R&B, And House. I'd Definitely Come Back, Just Hoping For A Smoother Experience Next Time. read more

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Stopped in early Friday evening for the tail end of happy hour. Solid burger, expert Old Fashioneds, and chill vibes - Tame Impala was in the mix. Excellent service, too. The cheesecake is a deconstructed masterpiece and worth a visit just for that. read more

This restaurant requires a $10/person reservation deposit. That's fine and pretty standard. Too bad they don't return said deposit after you've eaten here. Do not eat here. Edit: After seeing that they have a history of not returning the reservation deposit to other customers, I've gone ahead and reported The Duplex to the city's Business Affairs and Consumer Protection office read more

The Duplex was our last stop for Restaurant Week 2026 with my BFFs #1 and #2. They had an interesting menu that we wanted to explore, so we made a reservation. This was a pre-paid deal for $60 each, so we were cool to go. Let start off by saying that their customer service was on point before we got to the restaurant. I received a call from a gentleman (don't remember his name) informing me that they would be hosting the Super Bowl that night with a specific menu and wanted to see if we wanted to cancel our reservation and get a refund. He explained that it would most likely be loud due to the game and wanted to give us the option of canceling if that was going to be a problem. Since we were all into the game and wanted to see Bad Bunny, we agreed to come in anyway. We were seated at a booth with a clear view of the screen they had set up to watch the game. So glad we did because while it was very loud as there was a DJ playing music before the game started, it was also a lot of fun! We did have to yell to talk but we were also able to sing during the half time show and dance in our seats. The gentleman who spoke to us on the phone came over to our table to make sure we were okay. My BFF #2 asked him name twice (and I still don't know what it is), but she did so because she said he loved the way his mouth moved when he spoke....HAHAHAHAHAHAHA! The restaurant menu was pretty decent. We started out with the Bread Service (cultured butter, accoutrements). The bread was a roll that was actually nice with the butter. I didn't do the oil, but both BFFs said they enjoyed it. Our second course consisted of the Strawberry Salad (spinach, strawberries, blueberries, goat cheese, walnuts, red onions, seared dates, poppy seed dressing) for me and BFF #2 and the Wedge Salad for BFF #1 (iceberg, tomatoes, serrano buttermilk, pepitas, herbs). The strawberry salad was fresh and so good! The addition of the goat cheese with blueberries was a winner for me and I asked if I could get some more, which our server Ashley gladly brought out. BFF #1 said that his wedge salad was equally tasty and he liked the addition of the serrano buttermilk dressing. For dinner, both BFFs got the Steak & Potatoes (strip steak, pomme puree) and I got the Lobster Bucatini (bucatini, lobster, tomato cream sauce, chili, herbs, truffle panko). BFF #1 loved the temperature of his steak, but BFF #2 did not like hers. She really likes her meat very well done and I have told her repeatedly that there are places that simply won't prepare good meat like that. As for my Lobster Bucatini, I would go back to the restaurant just for that. Keep in mind this was a Restaurant Week menu, so I was not expecting the amount of pasta and lobster that I got in the dish. I mean there was chunks of lobster claw meat (you can see it in one of my photos for this review). I ended up taking half of it home and it was just a good the next day. Dessert consisted of a Whipped cheesecake mousse with a chocolate tart, graham cracker crumble, dulce de leche and berries. My BFFs really enjoyed this. I thought it was good but I am not a big fan of desserts as a rule and definitely not a fan of dulce de leche, but this is my particular taste and nothing against the preparation of the dessert. There is street parking near the restaurant. You can park on Fullerton and walk down a few blocks, but if you want to park closer, I would recommend coming down Fullerton so you can come down the frontage road on the east side of the street. There was plenty of diagonal street parking. Our server Ashley was really nice and kept an eye out for us at all times so we didn't have a problem giving her a little extra on top of the already added 20%. I definitely want to go back if for no other reason than to get that Strawberry Salad and the Lobster Bucatini. read more

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This was a 5 star surprise. Smaller place but the vibe and music was perfect. Very chill but no one will say anything if you're enjoying yourself, being a little loud. Drinks were very good, nice & strong. The burger was delicious. Service was just right. I'll be back for a couple date nights read more

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Dre was great ! Drinks were good & food was delicious !! Will deff visit everytime I come to chitown read more

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My experience at The Duplex was honestly basement level from start to finish. We arrived early and were told they were closed until 5:00 PM, so we left and returned at 5:10 for our 5:15 reservation. The first red flag was when they seated a huge number of people all at once. There's no way every single person had a 5:00 or 5:15 reservation, and the restaurant immediately appeared overwhelmed. There was also a complete lack of clarity regarding the Mother's Day brunch pricing and what was actually included. Every employee explained it differently until a manager finally came over and clarified it for us. After being seated, it took an hour just to receive our first drinks. About an hour and a half in, appetizers finally arrived -- except for one person in our party, whose appetizer came about 15 minutes later. After that, absolutely nothing came out except repeated promises that our food was "on the way." At one point, someone acknowledged they were behind and offered us complimentary drinks, which we accepted. Even after that, another 45 minutes to an hour passed with no food. We repeatedly asked the waitress if our order had actually been placed. She insisted it had and claimed she could show us the ticket, but somehow no one could verify where our food actually was. To make matters worse, there was a loud group of women yelling, screaming, and singing along to the music throughout the evening. Multiple people appeared annoyed, yet staff never addressed the disruption. By 8:00 PM, we finally decided to leave because four people in our party still had not received any food at all. My sister did receive a burger, but it came out incorrect and had to be remade. Even then, the rest of the table still had nothing. The moment we announced we were leaving, staff suddenly claimed our food was "coming right out," but somehow the food then magically disappeared again. Another waitress came over attempting to explain things, but at that point nothing she said made the situation any better. After nearly three hours with no meals served, we were done. The biggest issue is that everything had been prepaid. Hopefully, we are not charged for food that never arrived. Overall, this was one of the most disorganized and frustrating dining experiences I've had in a very long time read more

I have thoroughly enjoyed every time I've visited the Duplex! The FOH staff and waitresses and waiters have always been the most friendly and accommodating and attentive! I've come on a more chill day and also on their Saturday brunch party days and you really can't go wrong! Great music with consistently good food! My mom was visiting from Texas and is still talking about the avocado toast! I really enjoyed the lemon pepper wings and my #1 is the chicken and waffles! I'm not even a huge waffle person but these are delicious!!!! read more

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My friends and I came here for a date night into the new year. Luckily we were able to find parking right around the corner. We walked in and everybody was just genuinely welcoming. We were seated within 5 mins upon arrival since we had reservations. They had the place nicely decorated for New Years Eve. And let me mention how our waitress was absolutely fantastic! So professional, fun, and down to earth! The staff are A1 ! We paid in advance for our 4 course dinner and it was very delightful. The chicken&caviar was bomb, the tartare&toast was good but had too many onions, the prime steak was mouth watering but came with no bone marrow like the menu stated, and the cheesecake was different but actually quite wonderful. One of my friends shared that the waygu burger was also excellent! After dinner we stayed for the open bar and new years eve party. I felt there were a few things wrong with this set up. 1. The manager tried to have us pay for the NYE party admission AND open bar, which didn't make sense because we were already in the building from dinner 2. The party was from 10p-2a but the open bar was only 10p-12a 3. There were only 6 cocktails to choose from for open bar, and all but one was nasty 4. There were only 3 bartenders at the very overcrowded bar 5. There was no DJ. The music was okay but definitely could've been better. There was nobody to do the count down over a mic so everyone was doing it on their phone. I would come back for dinner, but I would save my countdown fun into the new year for somewhere else more live. read more

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I celebrated the New Year here. It was decorated really well. It was nice overall but there was a hiccup. The Fire Marshall showed up and it delayed orders. The food was really good and the wait staff were really friendly and responsive. All the food was really delicious. read more

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I went to The Duplex with some friends for a Juneteenth package that included unlimited mimosas, a meal, and dessert. The shrimp and grits were delicious...I cleaned my plate. The dessert was a donut with whipped cream and chocolate chips..it wasn't bad, but super basic (only option). The mimosa policy was pretty strict, with a hard 90 minute limit, and they only allowed two flavor options per table, even though everyone paid separately. The space felt unprepared...tight walking room, tables being moved around during seating, a missing DJ they advertised, and heavy construction outsideThe host was ok..a little bland in my opinion. The vibe picked up as more people arrived. The space itself had a nice look with green accents, booths, and a stylish bar. However, after the event, I suspected I left my keys there and tried calling several times over multiple days, but no one ever answered. The shrimp and grits were tasty, so I mayyy go back if I'm in the neighborhood and there aren't any new places I would want to try. read more

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This is definitely a turn up brunch spot. From the moment we entered I knew a time was about to be had. From the DJ on the 1 and 2 to the makeshift dance floor, do not go here unless you're ready to turn up. If you plan to go I highly recommend making reservations. We did not have reservations and had to wait about an hour to sit at the bar. Even though we had to wait I wasn't too upset considering we didn't have reservations, and I don't mind sitting at the bar. Once we were seated, I decided to try their espresso martini and it did not disappoint. My friends got the bottomless mimosa brunch and they seemed to thoroughly enjoy it. I had the shrimp and grits for my entree, they were very tasty. The grits were creamy just like I like them. Service was great, did not have to wait long for our food once we placed the order. Must try if you're in Chicago. read more

The Duplex - Lounges Near Me - Chicago, Illinois

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We went during Black Yacht Weekend for happy hour. Food was really good and well portioned, our server was also attentive and understanding our needed food changes to accommodate which was nice. The drinks definitely need some work, many were not balanced (either too sour from the citrus juice or just off-putting) Unsure if their AC was working properly this past Saturday, but it was SO HOT in there. Other wise the restaurant overall was really cute and I would go back for the food (just maybe on a cooler day) read more

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its spritz o'clock. Wednesday has great happy hour from 5-6:30PM with $7 aperol spritz. We also chowed down on some burgers (also on HH menu $12). Love the booths and it was easy to get a table as a walk in. read more

The Duplex - Aperol spritz - Lounges Near Me - Chicago, Illinois

We came in for brunch on Saturday and even though we had a reservation we still ended up waiting an hour. The staff was very nice and apologetic about it. We sat at the bar while we wait and the bartender gave us some of their fruit welcome shots as an appology. Asked us if we wanted to order any drinks or food while we waited on our table. Once we got to our table they apologized again and offered us our choice of shot. It was. DJ brunch so they were busy and I think tables weren't leaving as quick as usual. The food was also great. I got the breakfast burrito as a bowl and am so glad I did. I loved it without the tortilla. The wings were great. The crab dip was creamy and delicious. I would definitely keep this on my list of brunch places for the next time I'm in town. read more

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The duplex is a great spot for a date night or girls night out - the ambiance is perfect for dinner & drinks. Their vodka rigatoni was unexpectedly my new favorite pasta - so much flavor & actually a little spicy I loved it! The cocktails are fun and unique and the service was super friendly. read more

The Duplex - Lounges Near Me - Chicago, Illinois

The Duplex was so much fun!!! We saw someone post about it on IG and we decided to set a reservation for a friend's bday while in Chicago. We went on a Sunday for brunch and the energy was crazy! The DJ played great music and our server was amazing despite it being her second or third day working. The crab dip, lobster rolls, fried chicken and donuts, and sliders were delicious. This spot is a must visit when in town! read more

The Duplex - LOBSTER ROLL - Lounges Near Me - Chicago, Illinois

I ordered the shrimp and grits and absolutely loved it! Portion sizes were good and we left feeling quite full. We also got the mimosa package for brunch. The servers were very attentive and great to chat with but not overbearing. read more

The Duplex - SHRIMP & GRITS - Lounges Near Me - Chicago, Illinois

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Listen... if you're in Chicago and looking for a BRUNCH VIBE, The Duplex is IT! I celebrated my 45th birthday here with a party of 14, and from start to finish it was an experience. I worked with Leqoinne (manager) beforehand via email, and he made sure everything was set up perfectly. Super professional and easy to work with. When we walked in, the music was already hitting and the energy just pulls you in. You can tell right away you're about to have a good time. The hostesses were great and got us seated quickly. We did the brunch package and BABY... 90 minutes of unlimited mimosas, Say less !! That alone made it worth it, but the food sealed the deal. The French toast, 10/10. I'm still thinking about it! Josh and Sabrina were our servers and they were EVERYTHING. Kept the drinks coming, kept the vibe going, and made sure we were taken care of the whole time. Definitely ask for them! If you're celebrating a birthday or just want a fun brunch with your friends, this is a MUST. I will absolutely be back! read more

Next time you visit The Duplex, make sure to request Andre as your server! He's absolutely our favorite! Andre is incredibly personable and attentive, and always comes through with spot-on recommendations! Yes, the music gets quite loud when there's a live DJ spinning, but that's all part of the vibrant atmosphere you should expect! We recently visited at 10:30am on a Saturday with our large group of 12, and the service was absolutely impeccable - everyone at our table was delighted with their meals. I highly recommend trying the chicken & waffles, the shrimp & grits, or the breakfast burrito - all are fantastic choices! Fortunately, we haven't experienced any of the negative issues mentioned in other reviews. Perhaps that's because Andre takes care of us each time we visit, ensuring everything is perfectly handled, the food is always fresh, and our drinks never run empty!RetryClaude can make mistakes. Please double-check responses. read more

The Duplex - Shrimp and grits - it is a little spicy, but absolutely delicious! - Lounges Near Me - Chicago, Illinois

I attended a brunch/day party on 5/9, and while the atmosphere is great, be aware that it is small in there, so there's not a lot of room to "party" when the place is PACKED. The waiter I had was great, even put my friend and me on to the crab dip that's not on the menu, but it was really good. I got the classic burger (no cheese), and it was only ok, definitely not worth $20. Duplex books great DJs for their brunches, so the music is always good, and the atmosphere is overall fun and everyone is having a good time. read more

An average experience. For the two dishes we ordered, they subbed the arugula for some shredded lettuce without warning or apologizing which is very upsetting considering how much it changes the flavor and quality of the dish. I never experienced this before. For what it was worth, we would have just gone to a sandwich joint. Ambiance was alright and service was correct. Overall I would unfortunately not recommend or return. read more

The Duplex is one of my new favorite places. They have weekend happy hour, which is awesome. For the happy hour I got an Aperol Spritz and split the Chips and Caviar and Toast with bone marrow - everything was delicious! We had great service; everyone is so friendly and attentive. The atmosphere is great. I loved the decor and music. I definitely will be returning. read more

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Food was amazing, super delicious and the drinks were beautifully curated. Decor and ambiance was also nice during happy hour and dinner. Service was great and prompt, waiter also gave great recommendations on cocktails. read more

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Very disappointed. I was hoping to give this spot another try and support them for Juneteenth celebration. I saw that they have a pretty cool happy hour so decided to bee line over to get happy and celebrate with kinfolk. We trekked about an hour in traffic, construction and battled to find parking only to be told that the business is closed to the public for a private event if we didn't have tickets. With there being a private event, the kitchen was closed as well. I was shocked over this because this information was not posted on the website nor on their social media (Facebook, instagram). I went back to speak to the owner and spoke with another employee who shared that although they had an event others could stay there and order a drink. When I initially came in the restaurant, I was told from the hostess that you must have tickets to get in. Whatever the case may be, please update your website and social media if you are not going to be open for a holiday. It's sad that people trek over to your business and wish to patronage it on a major celebratory holiday to be told that you can't serve them. Please know I wasn't the only customer who experienced this but just speaking out about the experience. Bad taste in my mouth. I will never go back. PS thank you Will who was kind, helpful, accommodating and made up for the hostess miscommunication. The one star of my experience. read more

Love the food, hospitality and vibe all together... Looking for a lit brunch, this is the spot. Girls or guys outing, you won't be disappointed. The DJ was playing all the jams. read more

The Duplex - Side of SINGLE FRENCH TOAST - Lounges Near Me - Chicago, Illinois

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First visiting DUPLEX and we had a great visit. The pancakes were the best I have ever had-fluffy with a crisp edge. DJ keep the vibes going throughout brunch. My only critical feedback is - please work on your wait times especially when a party makes a reservation. We waited nearly 40 minutes to be seats although we reserved at least 3 weeks in advance before our girls trip. Other than that, we had a great time. read more

Went here to celebrate my friends 50th birthday, we love the DJ and it was a lively time. The brunch was just mediocre. I would love to come back and give it another chance and try dinner in the future. read more

The Duplex - Lounges Near Me - Chicago, Illinois

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Came today for a brunch with new friends and had the best time. The vibe, food, and service were all on point and that's not easy to do. I had the shrimp and grits and forgot to take a photo, but the dish looked and tasted great. I'll definitely be back. read more

I went last week during happy hour and tried the wings for the first time and they were GOOD! I am very picky and particular with wings and had no complaints at all. The fries were good as well. I had a margarita and that was GOOD. I tried a piece of my friend's burger and liked it. I will get one next time. The service was great. The atmosphere was good. Will was great and provided great customer service! Before this visit, I was taken care of by Bryant at the bar and he had great customer service as well. He made a good margarita. I guess a margarita is the go to for me here! So far happy hour is on point with the food and drinks! I've attended an event here as well and had good drinks. I do recommend The Duplex. I have yet to do brunch here though which is on my list. read more

The Duplex - Margarita with Tajin - Lounges Near Me - Chicago, Illinois

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Food: the food was amazing! We decided to order the prefix menu (one appetizer, two main courses and one dessert with two cocktails). It was about $75 per person after the service fee and tip. I got the baked fish with this creamy sauce as my main course. We ordered the tomato bread for the app and a whipped cheesecake for the dessert. 10/10 Service: we made a reservation, which I would highly recommend since it did fill up during dinner time pretty quickly. The service was good, however, there were times after finishing our cocktails, our server forgot to check on us. It wasn't a huge deal since it was happy hour (daily from 5 to 6:30 pm) so the cocktails were cheaper and with a lot of people coming in-it was probably overwhelming the bartender. 7/10 Ambiance: the inside was very pretty. It was a mix of industrial and botanical. The bathrooms were clean and the tables were cleared and very clean too. The mood lighting was pretty. This restaurant is a nice place for first dates or just catching up with friends! The music was a little loud, but it was tasteful music.9/10 Overall: 26/30 - a wonderful restaurant for good food with a unique menu and an amazing happy hour. read more

The Duplex - Branzino - Lounges Near Me - Chicago, Illinois

Definitely make reservations if you plan to go on the weekend. My group was sat fairly quickly. There's a DJ on the weekend during brunch hours. The music selection and vibe was great but VERY loud. I could barely have a convo with the people at my table. There were standing up at the bar and personally that would bother me if I was sitting over there and people were standing over me. We ordered the lobster dip as an appetizer. I wasn't impressed but everyone else with me liked it. The monster dip is a popular menu item and they do run out. After ordering it took what seemed like 30-40 mins to get our food for only 3 out of the 4 meals to come out. By the time we finished our food my cousins steak and eggs finally came out and was not cooked correctly, so had to send it back. After finally getting the steak it actually tasted good. The lobster roll and breakfast burrito were flavorful. The buffalo wings tasted like wings from a bag heated up in the microwave. read more

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It was not very busy on an early Thursday evening but the hostess/server worked the room like it was packed. She gave us just the right amount of attention and was able to answer any questions we had about the menu. The burger special was great. 12 bucks for a smashburger and $5 bourbon drinks. Nice! If we were in the neighborhood this could easily be a regular weekly stop. The nice thing about the special is that the kitchen didnt treat like one. The burgers were fresh and juicy. Truffle fries weren't needed but then again why not? I personally had an espresso martini and it did NOT disappoint! So good! Maybe best I have ever had. If I had one negative comment it would be with the asparagus I was trying to get in my veggies and ordered it but the pesto sauce was a distracting flavor and made the asparagus soggy. And the burrata didn't have any seasoning. But love, loved everything else. The music, the decor, the wall art. Just the right number of booths and bar seating. Everything was on point. My boyfriend was dancing in his seat and he never does that. I hear there is a DJ on the weekends. What!!?? I bet it can get noisy quick when it gets busy. With that in mind, we will be back. read more

Absolutely one of the best happy hour in Chicago. Make sure to get their duplex burger, bone marrow toast, and honey Sriracha wings. They also make their drinks strong but delicious. We got the amaro spritz, bergamot spritz, and passionfruit maragarita. Service is very attentive and professional. Street parking only. You can use Inkind app. read more

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A fun way to spend Easter Sunday for Brunch! The DJ set the perfect tone, on what brunch should be like!! It was a mixed diverse crowd which was also inviting! The food was also a hit! Started off with the crab dip and for entrees the shrimp and grits along with the chicken wings. Everything was very flavorful! Ordered a couple margarita pitchers and the bartender did not disappoint either! The margaritas were delicious and strong! A big shout out to our server, if I recall right- his name was Gino (if I'm wrong, so sorry) He provided great service and suggestions regarding the menu, while being very attentive & friendly. He made sure our drink cups were never empty! Overall I had a great experience and will be back again, The Duplex definitely passed the vibe check for brunch! Good food. Good vibes & libations! I found my new go to spot for Brunch! The only small issue, which got resolved once I called my bank. I made a reservation on open table which required $10 per person fee, usually at other establishments from prior experience that fee applies towards your check when you fulfill your reservation. The server informed me the fee would be returned back to my payment method. After 1 wk, it never did so I I contacted my bank and the issue was resolved. I plan to go back, just next time will not reserve on open table and just throw the dice to see if I can get a table upon walk in status- just because I don't want to have to call my bank everytime in order to receive my deposit back. read more