Our building used them to clean our apartment before we moved in, and we liked their work. Since…read morethen, we have been using their service once a week for more than one year. My husband is obsessed with cleanliness but he loves coming back home after they clean our apartment. We introduced NYC Supermaid to his mother and she loves them too! As long as you provide clear instructions, they follow them perfectly. Also, they have been always responsive and flexible to accommodate our schedule changes. Thank you Jenny and Monica!

Jenny and her team at NYC Supermaid have been cleaning my apartment (and keeping me sane) for…read morenearly a decade. I have a one bedroom in Brooklyn, and they come every other week. Hiring Jenny was the best decision I made as a working adult!! She does an impeccable job with no stone left unturned. The company is double bonded and fully insured, and I feel very safe allowing Jenny and her staff to be in my home -- if I so much as leave a bobby-pin on the floor, it is placed neatly on my bathroom counter for me! I have recommended Jenny to several friends who have all reported positive experiences. Jenny is flexible, conscientious, and very trustworthy. I recommend her without reservation, and I am so grateful for the relief and peace of mind that her biweekly cleaning visit brings! She's a lifesaver!!

I am writing to recommend Natural Serenity as a cleaner. Her cleaning company performed house…read morecleaning services at my home. Time and time again her cleaning crew has proved themselves professional and prompt with a great attention to detail. My home cleaned by them was always left in outstanding condition, and all of the furniture and fixtures were treated by them carefully. They are polite and have a friendly disposition as well as the ability to follow directions accurately. My home is always left smelling like a spa when they are done. I would be pleased to employ them for all my future cleaning. Do not hesitate to use them as a cleaning personnel in the future. You will not be disappointed!!!

This cleaning company by far has the best service that I have ever experienced. I have had a few…read morecompanies at my home, and none as good as this one. They cleaned my house a few times with so much love. They go above and beyond and they make the place spotless, shiny, and beautiful. My bathrooms and Kitchen were transformed. Bonchie and her staff give exceptional service. They know how to clean. They are also friendly, kind, and just amazing. I recommend them to everyone looking for a grade A cleaning.

I had just moved into my new spot and was not interested in doing the deep cleaning. So the adult…read morething to do is delegate out tasks that need to be done when one is not a professional at it. They arrived on time and was friendly. They also came with good products and were open to trying my goop approved products. My only qualm was that i did have to go back after then in some areas. I did share this with owner and I would hire them again as they are trustworthy and reliable. Also the price point is competitive.

I absolutely loved this cleaning! I have used cleaners in the past but no cleaner I've ever hired…read morehas provided the level of responsiveness and care into a cleaning before. Two cleaners were sent to my apartment and the results were amazing (see photos). The cleaners were very friendly and super considerate. I was working from home at the time of the visit and they did their best (within reason) to work quietly around my zoom calls. I also have a cat in the apartment, she was a little nervous about all the movement and cleaning, but they were respectful of her space as well. So if you have a pet at home and worry about visitors, this is definitely the right team to hire. I really appreciate the service. It was incredibly affordable compared to other cleaning service I used. I will definitely hire this team again, and highly recommend that you give them a chance.

Booked 2 workers for a deep clean of bathroom, where there had been construction, and regular clean…read moreof the rest of my fairly tidy one-bedroom unit. Good stuff: The women arrived punctually - were organized, active and careful - used my own vacuum cleaner. Bad stuff: It was booked for 3 hours but they were ready to leave in under 2.5 hours - their own products were for a light clean but not for robust heavy cleaning - my bathtub was not scrubbed, just wiped down - they used a Swiffer for floor cleaning - I found places that were not dusted at all. So, average for maintenance cleaning but not great for deep dive cleaning.

Unreliable. Booked these guys for a move out clean. The company cancelled on the day, two hours…read moreinto cleaning window provided. Numerous calls were made and deferred to voicemail. Finally responded to my text message and deferred me to Amazon. Needless to say I was left in a lurch (and had to scramble) as I was due to check out on that very same day.

My neighbor recommend me and she is absolutely the best. My house is spotless and my dogs love her…read more My house smells incredible and I trust leaving her alone.

I REGRET ever bringing this company into my home! Hired them for a premium move-in clean of a…read morecompletely empty and clean apartment, expecting attention to detail and sanitation. What I got was the opposite, they left the apartment dirtier than before! One cleaner showed up with her teenage son, who was shirtless and sitting in the middle of the apartment when we arrived. Despite charging me for 8 hours, they stayed for 4 hours stating it's a team of 2 professionals... When I returned after the cleaning, most of the apartment was UNTOUCHED including basics like the vanity or appliances! I brought this to their attention and they sent the team back but I wasn't there. I came back the next day to find a horrible smell, and the toilet had been used and left unflushed, with pee stains on it!!! Absolutely disgusting, the apartment was more unsanitary after their visit than before!!! I reached out to the company and their customer service rep Julie tried her best, but ignored my request for a refund. No response, no accountability. I paid almost $600 for this nonsense!!! SHAME ON YOU. AVOID this company at all costs, you'll spend more time cleaning up after them than before they came!

Our first time using this cleaning service. Excellent service and thorough cleaning. Highly…read morerecommended. We are actually was not able to be in our apartment at the day of cleaning. We agreed with Andrey to leave the key inside the lock box and make cleaning without our presence there. I have to say the guys did a great job without any control from our side. We got pictures before and after cleaning. Our tenants told us apartment was extremely clean. We would definitely recommend to everyone!

Daniela and her staff were amazing! Always on time, reliable, and spot on. She brings all her…read moreequipment with her which I appreciate. Could not recommend her enough! Decent pricing too! Thank you for keeping my place clean !

ELLE cleaning service was a wonderful experience! Daniela was very communicative and came over…read moreright on time with her husband and mother to get to work with all the supplies. The three of them worked so hard for 2.5 hours straight!!! They didn't miss a spot and left me so confident that my subletter would be pleased. Happily gave them a big tip.

I needed a relative's house cleaned on rather short notice. I called 2 other companies that didn't…read moreclean on weekends, so I felt very lucky to find an opening on a Saturday with less than a week's notice. I called up, they gave a quote based on time and estimated the time needed. They gave a time window and called to confirm the next day. 3 women came, were right on time, and did a great job cleaning in the 2-hour time block. Place looked a million times better. They take cash, check, and Zelle, so paying was easy. It's what I needed in short notice, so definitely really happy with this service.

They cleaned my house very well. We are very happy with their services. I would give five stars…read moreif they were a bit less expensive, but we are very happy with them. Customer service is excellent. Excellent communication.