Excellent staff. Always helpful and knowledgeable. My Golden loves getting his bath there. Well…read morestock with everything needed. Staff checks several times to assure you have all you need. Highly recommend

I was in the store yesterday in Norman. I try to spend some money there because they are locally…read moreowned and not Corporate, such as Petco, where I also shop. I selected some Honest Kitchen Air Dried food for my dog. At the register the young lady gave me a total price that seemed a bit high. I asked her how much the Honest Kitchen was and she gave me a price. I told her it was marked a different and lower price. Feel free to take a look. She walked over (it is a pretty small store). I moved that direction as well. She came back to the register, with an older lady now standing there which would appear to be the Manager. She acknowledged that I was correct it was marked a lower price. However, she said they had raised the price and the price it was marked on the shelf was not correct and she was charging me the higher arbitrary price they seemed to have increased to or made up. Now please understand the difference is between $3 and $4. The amount of money is NOT the issue. The total deceitfulness and dishonesty are the issue. This is wrong in any business. I own some small businesses. I would NEVER do this to someone. Do they decide to ring up an extra few dollars on every customer as they are checking out? This is totally wrong, deceitful, and totally dishonest! I feel these people need serious training in how to operate a business and deal with the public. If you made that mistake, you should own and tell the customer the price has actually been raised but we are certainly going to honor the price we had displayed on the shelf. I would have replied thank you and I appreciate that. As soon as I walked out the door you could have walked over and changed it. You must take responsibility for your errors and your mistakes in a business. I politely told them this was wrong and I do not do business in that manner and left. I will now never walk into that store again. I am in many rescue and animal welfare groups. When their name comes up and I will not have positive feelings nor positive things to say. Trying to upcharge at the register and sneak it through has now cost them hundreds of $ and possibly thousands. Do not cheat customers and people! Pawtopia, I hope in the future you will operate with a MUCH higher level of integrity. Please work to improve and be better

Great Petsmart location with all you would need for a pet, they also sell hamsters, gerbils and…read morereptiles as well as fish. Very open and large inside and service from the customer reps is also great. Recommended!

I put in an online curbside pick up at 3:03p. It was 8 cookies and a 32 case of canned cat food!…read moreStorms rolling in within the hour. I go on over at 4:17p. Account said it was in process... Get there and the lady was very unsympathetic in my situation. She told me they have 2 hrs and they have that long to get it together. I said that is literally less than 45 mins! There r storms coming in. She wasn't going to help me out whatsoever! I would hate to c how they handle the live animals in their stores if they treat people this way! I told her I was here out front when they get it together bc I wasn't leaving since I'm here. This store needs better sales people. I understand why their rating is soooo low!

I ordered animals three weeks ago... they took my money but still no animalss, no response to…read moreemails and no phone number to call them. THEY ARE A SCAM!!!! They also have a F rating with BBB.

From the owner: Our Top Priority is to deliver the Highest Quality reptiles and amphibians for your collection.read more

We're wild about the wide selection of pet toys available here, and have never EVER asked a…read morequestion of the staff that they were unable to answer with speed, precision, and the utmost courtesy. Top quality foods, both for specialty diets and regular pet diets? Yes, and in sheer abundance. We also love the fact that this shop is locally owned, and that we're not forced to support some multi-national corporation each time we choose to spend our hard earned dollars here.

I came into the store with my best friend a couple of times to buy treats for her three-legged dog…read morea while back. The employees actually kept up with what we needed and nothing really concerned me. I had a fun time looking around and looking at some toys to secretly buy for her. (Let's just say that's the first time she's hugged me during gift openings on Christmas.) The place didn't seem very packed like many other businesses, and the floors were kept neat. I want a pet store like this closer to me.

I have two Shelties. My female is harder to groom. She sometimes fight. But they have worked with…read moreher. She doesn't have to be muzzled or sedated. That is great. The other Shelties is a male. He likes being groomed.

I have been taking my dog there for years and used to bring to Petsmart before…read more I really love the place and their job and never had an issue with the quality or well being of my Maltese.

Oh how my good boi pups love this place!…read more And talk about convenience.. we just order online and within a coupon of hours, our order is at the door. We have since gotten our entire family to do the same! Their deals are always a bonus and their rewards system is a double bonus! Getting that 11th bag of food F R E E is always such a great deal when the time comes If you haven't checked out their great treats and deals, you're missing out! I highly recommend anyone with a fur baby or babies to check out the best spot around town!

We love going to Hollywood feed! All the girls who work there are so helpful. We have a great dane…read morepuppy who has a sensitive tummy. They have a sizable selection of frozen raw foods both for dogs and cats. He eats Primal dog food. We love their frequent feeder program! He hurt his knee recently. We are so grateful to have them to recommend chew toys for the extended time in his crate while he heals. They even suggested a topper that helps with joints. We 100% recommend this place for wholesome food, great toys and chewies! We also love weighing Samhain on their scale which is totally free! You won't regret visiting them. They also have free same day delivery if you need it. That is so convenient if you can't make it to the store.

Best selection of coral in the area. They actually will negotiate on pricing. Knowledgeable…read morestaff. Will order in fish and quarantine then for you. I go there every week!

Custom Reef Creations is owned by the most knowledgeable person I've met as far as high end salt…read morewater aquariums. He is extremely caring and enthusiastic about the hobby, and when met with an equally caring and enthusiastic hobbyist he is incredibly helpful. He has gone above and beyond for both myself and many others countless times.

I'd love to share my experience at Petco, especially thanks to the wonderful cashier, Kayden…read more Kayden took the time to explain how I could save money, and his suggestions were incredibly helpful. He introduced me to the membership plan, and even though it was $25 a month, Kayden showed me how it would save me more in the long run. He was right! Buying my dog food weekly with the membership has saved me a lot. Kayden was patient, thorough, and really made sure I understood all the benefits. Thanks to him, I'm saving money and will definitely keep coming back to this location. Great job, Kayden!

When I picked up our dog from her grooming appointment, she had feces smeared on her backside. The…read morecashier casually said they "just missed it." Another employee told me they had cleaned her multiple times -- which only made it more confusing and frustrating that she was returned to us still in that condition. When my wife called the grooming department, the grooming manager was extremely rude and dismissive. She claimed it was "not her problem" and blamed our dog for being anxious -- as if that excused the fact that this happened under their care. That kind of attitude is completely unprofessional. If a grooming service doesn't believe dogs are their responsibility while in their care, they shouldn't be entrusted with anyone's pet. To make things worse, when I asked to speak with the store manager, I was told she wasn't available and that I'd have to contact another store manager if I wanted to speak with someone -- another way of passing the buck instead of taking accountability. We will never return to Petco for grooming services and strongly recommend that other pet owners take their business elsewhere. Pets deserve care, not excuses and disrespect.

Wife comes her all the time to get items for our animals. The staff are always super friendly and…read morevery knowledgeable. If you haven't been to this location. Stop in and check them out.

Very nice woman running this shop. Bought a Golden Knee for my brother from her and she was super…read morehelpful. Prices are fair and they are very informative when you purchase if you do not have experience.

African cichlids? Snakes? Lizards? Community fish? Salt water? Supplies? Food? They have it all and…read moreat a reasonable price. They are pretty awesome. If they don't have it they can get it for you from tanks to freaking crickets. If you haven't been here you are missing out. BLOWS PETCO PETSMART OUT OF THE WATER. No pun intended.

Sadly fell short of expectations. The "aquatics" portion is somewhat misleading since most of the…read moretanks were broken down, empty or in some state of disrepair. Parking lot was filled with owners and their Pitt Bulls from the bully place down the way & at least part of the stores staff was participating in whatever gathering was occurring there. Lots of big snakes. (No, no problems here with Pitt Bulls or big snakes.) The snakes looked healthy for the most part (although we have some differences of opinion in their care it seems.) My teen daughter was with me, owners daughter felt the need to point out she was younger and "in charge of all of this" before bragging about how she handles all the big snakes. The whole place had a run-down, overwhelmed & given up on feeling. We left without buying anything. Although it is closer in distance I won't even buy my frozen feeders here since I can't have confidence in them. For aquatics they are useless. I wish that weren't the case.