L ordered a Sharp Elite Pro 70" almost 9 years ago and we had it professionally installed. We were…read moreinvited to their shootout before making our final decision. Robert was very nice and answered all of L's questions and met his crazy demands. So we had excellent service. We still have that TV today and it's in perfect condition even after moving and even kept it in storage for a bit.

Amazing service and expert advice! Robert was incredibly knowledgeable and helpful. He guided me…read morethrough all my options, gave me excellent advice, and helped me confidently decide on a 100" panel. I couldn't be happier with the experience. Highly recommend this place for anyone looking for expert assistance. Shipping across the country was not a problem as I'm on the other coast and they provided me with detailed tracking information and used a great carrier. I'll be calling Value Electronics for all my future AV purchases and already recommended them to a good client of mine who is looking to build a theater room in his new home.

Excellent old school electronic repair shop. Rebuilt my 1665 harmony amp with precision and speed…read moreat a fair price. If you're looking for a great amp repair shop, stereo repair, DJ repair or any type of electronics this is your spot.

Good selection of computer parts and accessories. I only usually come here if I need specific…read morecomputer accessories. They have TVs and other stuff, but I dont really know if its good pricing. For bigger and more expensive items, i would compare pricing as sometimes they are more expensive here. They have knowledgable staff that can help, for example if you are trying to build your own computer or some other kind of project. Its nice to have a place like this where you can physically browse and see they stuff, i dont like buying online to try and then end up returning stuff.

Went to MicroCenter in Yonkers on May 2nd to get a new battery for my daughter's laptop computer…read more We checked online and saw that there were 4 available. When we get there, my daughter went to the service department to see if they could install the battery that we would purchase at MicroCenter. As she was speaking to one technician, another one (who at the time was assisting another customer) looked over and mentioned that my daughter's computer seemed to need more work than just a battery. But we told him we only needed the battery. I guess they felt that women need help with computers so maybe he felt the need to give his unsolicited advice. Anyway, we paid the 54.44 with my credit card and went elsewhere in the mall to wait for the service to get done (just to install a battery). About an hour or so later my daughter gets a text from the technician saying they could not perform the service since they don't have the battery in stock - which was untrue - but ok, she preferred to get her laptop back. She went back with my credit card to get the return for the service that was not performed. The technician at the desk mentioned that the card was not necessary and gave her a "return" receipt reflecting that $0 was charged for the service. Fast forward to May 20th and the charge is still on my card. Searched high a low for the MicroCenter customer service number that is almost impossible to find. It is a call center for the US stores. Explained what happened to the rep and was told that someone from the Yonkers' store would contact me. Get a text message from Franco and told him my situation. He noticed that the service was not performed and mentioned that all I needed to do was come into the store to get my refund because they need the physical card to do the refund. Huh? Weren't we told on the 2nd that we don't need it? He tried several times but it would not work. So now I'm disputing the charge with my credit card. Provided a screenshot of the entire text message from Franco to me and his attempts to reimburse me and his inability to do it without the physical card (mind you, I don't live in Yonkers, don't have a car and was just given a ride there so I can't get there to get my refund with my physical card). The charge was reversed while my credit card company investigated it. Then on June 11th, I noticed that I was re-charged the 54.44 and when I questioned it, the rep from my credit card company mentioned that they were told that there was no problem with the charge. So I opened up a whole new dispute and called the MicroCenter call center again, spoke to Joel and he said he would reach out to Yonkers for them to help me. That was at 10:30 this morning and now it's 3:00pm and no call. So I guess I'll have to keep disputing the charge. By the way, my daughter later purchased a battery from this same Yonkers office (the 4 batteries were still there) and installed it herself so I guess we really didn't need the guys to help us out. I just want my refund for work that was not done.

I just found out that one of my favorite stores is closing by May 3rd, and I'm honestly pretty…read morebummed about it. I've shopped there for years, and it's always been one of those reliable spots where I could find exactly what I needed

This location is closed. I had to go to the next one up in Yonkers. Of course I wanted to get a…read morereplacement case for my phone.

Bought all my appliances there the past 25 years ! Great place to buy appliances! Need a new oven,…read moreso I'll be there soon!!

We just bought a gas range from Tripodi's Electric to replace a 25+ year-old range. From the point…read moreof sale up through the delivery and installation, every person we interacted with was friendly, knowledgeable, responsive, and accommodating. Given the age of our old range, we needed plumbing work done on our gas line before the range could be installed. Mark from the show room was extremely flexible with us as we worked to schedule the plumber's visit before scheduling the delivery/installation. I would highly recommend this store to anyone in need of household appliances. Large appliances are a headache to shop for, and this team made sure to ease the stress with their service.

Needed a small tv fast. Ordered online and very fast delivery. Except I couldn't choose the…read moredelivery window and I emailed explaining I couldn't take delivery before 9am....the delivery service missed the message and I had to reschedule. But I needed it that day to get installed. So I went in person and met Ben who was so apologetic. He had it in an open carton and gave an enormous discount for that on top of what was already a great on-sale price. I picked up the mount and TV and was so grateful. My installer next day said the screws were too short. I again went in, Ben was great, gave me an upgraded wall mount, again at no additional cost. He was so apologetic. I am so impressed. Customer service is dead in so many places but I would go to this store forever based on my interactions now with two of the kindest, best salespeople I've met in decades of buying air conditioners & TVs.

I am extremely disappointed with my experience with PC Richard & Son regarding a brand-new air…read moreconditioner that I purchased in August 2025 for approximately $1,500, along with professional installation and an 8-year service plan. I purchased in the Yonkers, NY in Central Avenue location. Because I purchased the unit at the end of the summer season, it received very little use in 2025. When the first major heatwaves arrived this year, the unit stopped cooling properly. Since the unit was still under warranty and I had also paid for extended service coverage, I contacted PC Richard for assistance. The first service technician told me the unit had been installed incorrectly because a rear grille had not been installed. He informed me that if I did not have the grille, I would have to pay $233 for a replacement. Fortunately, I had saved the grille because the original installer had told me it was unnecessary since there was already a grille from the previous unit. I showed the technician that I had the grille and asked him to install it. He refused, stating that the installer would need to do it. So I had to schedule another visit. The installer then came to my apartment, installed the grille, and left. When I turned the unit on during another hot day, it still did not work properly. With temperatures reaching 86 degrees in my apartment, I had to call for service again. During the next service visit, the technician informed me that the unit was STILL installed incorrectly. When I asked what was wrong, he explained that the installer had added the new grille but failed to remove the old grille from the previous unit. I asked how I was supposed to know that. His response was that the installer should have known. I then asked him to correct the problem. Initially, he refused, stating that the installer should have done it. At that point, after multiple appointments, conflicting explanations, and sitting in an uncomfortably hot apartment with a brand-new air conditioner that still did not work, I firmly expressed my frustration and insisted that someone take responsibility for fixing the issue instead of continuing to argue about whose job it was. Only then did the technician remove the old grille himself. The result? The air conditioner immediately worked perfectly. What should have been a simple 10-minute fix turned into FOUR separate visits. As the customer, I paid for the air conditioner, I paid for professional installation, and I paid for 8 years of service because I am not an HVAC professional. Yet I found myself caught in the middle of what felt like a dispute between the installer and the repair technician. Each blamed the other. The installer called the repair technician lazy, and the repair technician called the installer lazy. Meanwhile, the only person suffering the consequences was me--the customer--sitting in an 86-degree apartment with a non-functioning air conditioner during a heatwave. In my opinion, the installer bears responsibility for failing to install the unit correctly from the beginning. However, the repair technician is equally responsible for refusing to correct an obvious installation problem until after multiple visits and significant frustration on my part. What shocked me most was the complete lack of customer service. No one seemed focused on solving the problem. Instead, there appeared to be more concern about determining who was right and who was wrong. I paid for installation. I paid for service. I paid for peace of mind. Instead, I received FOUR appointments, finger-pointing, excuses, and days of discomfort for a problem that ultimately took only minutes to correct. This experience has completely undermined my confidence in PC Richard & Son's installation and service departments. Customers should never be forced to referee disputes between employees while suffering the consequences of their mistakes.

I brought in the 1991 Mac Classic my wife used growing up. At this point the screen was very dim…read moreand the volume very soft, even with everything turned up to max. It was hard to use this way and I worried about it getting even worse. These guys were able to completely restore it! It works like brand new now. The price was great and they got the job done fast. Fantastic experience! If I ever have any other vintage electronics in need of repair, I will bring it to them for sure.

I love using analog recording equipment. And had this Tascam 4 track recorder for sometime. Was…read moreworking fine until recently the play button wouldn't release. So I took back cover off and noticed the play belt slipped off the cam. This Tascam Porta 2 was serviced few years back by licensed Tascam company. Inside was clean as a whistle. So now I had no time to repair belt. Looked for repair shop and this store came up. Took unit to store and filled out on work order: Play belt slipped off cam. (See pic) Simple repair you think? Well let me tell you this place will pad the bill as high as possible. With frivolous work charges. When I went to pick up unit. I got a bill for $185 for 1 play belt. Ohh they charged me for Replaced Belts, Rebuilt Motor which was a lie etc. There was nothing wrong with anything except the play belt. On top of that they never called me to say this work needs to be done. Or provide any photos to show what they did. That's what I mean by padding the bill. So I show up to pick up unit and bring my own Tascam OEM power supply, that was original to unit. Plug it in and all is ok. Just wanted to pay and leave. There is one thing I learned in life. Never argue with a fool. Because that makes two fools. So low and behold I take unit to my job and less than an hour later the Tascam unit fails. All this work that was supposed done and it breaks done before I even get it home. Yea right! So now I take it back. And it takes another day. Funny thing is the guy working the counter is like. Hey bring that Tascam oem power supply back and he will trade it for a $3 Chinese power supply. I was born at nite. But it wasn't last nite. What a moron bad enough he is ripping me off for unapproved work. Now he wants me to trade a $30 Tascam oem power supply for a $3 one. What an idiot. Check it out if you enter this store. Enter at your own risk. And be specific about any repairs with the caveat if work goes beyond scope of original quote. That you need to approve it. And ask for proof like photos etc. And as of July 4 th after only using tape deck for two hours. Tape deck failed with same error as when taken into this shop for repair. Useless idiots who have no clue what they are doing.

Love B&H, great store and people. Easy to shop online and in person. My goto camera shop since they…read moreopened.

Your website is very thorough with equipment technical details, in-stock quantities, whether items…read moreare discontinued, and shipping arrivals. Multiple photos of product at different angles and attached demo videos and very helpful. Different reviews from multiple customers is extremely helpful with any concerns of performance.

Wonderful experience! My dad's refrigerator broke a day before Memorial Day weekend and I was in a…read morepanic trying to find a business that could replace it quickly. Most that I called, were not very nice on the phone & they said he would have to wait almost a week to get a new one since they were booked & busy. I called CT&A and spoke to Mike who was very friendly & helpful. He told me if we placed the order by noon, he could assure delivery by Saturday (only two days). I had him call my dad to go over specifics and he told him to expect a call on Saturday to notify him of the time of arrival. I was worried due to traffic & weather that they might be delayed, but Michael & Standre came over to my Dad's house at 10:30 am and replaced the refrigerator with a brand new one. It fit perfectly in the space and they kindly helped my dad remove its contents and put trash in the garage. They also had to remove a door to fit it into the kitchen but put it back even better than before as it used to be a little loose on the hinges. They could not have been kinder and more sensitive to my dad. I am really impressed with the sales team (Mike) , the delivery experience (Michael & Standre) & the overall level of service & reliability. I can't recommend them enough & will always use County TV for our appliance replacement!

Salespeople are very knowledgeable. Especially Sean. Prices are competitive. Showroom has lots of…read morechoices. They are accommodating with delivering the appliances. They contract out the installs.