This review is a bit overdue, but this winter, ohh roughly a month ago our furnace gave out on a…read moreSunday night. I called the owner right away and he answered promptly and had a technician come the next morning. Furnace was up and running by afternoon. It gave out again that same evening. I contacted the owner was answered promptly again. The owner came out the next morning and worked on it till it was up and running. It has been working great since. Job well done and the promptness was greatly appreciated!

Steve and his crew were extremely responsive and attentive to our needs. Very professional crew…read moreas well. I would highly recommend using Washburn.

We had a small leak in our hot supply line under the kitchen sink. No rush just needed it fixed…read more Bill's were out the next morning. They had it fixed in under an hour for a very reasonable price. So if you need any plumbing done give them a call.

Ridiculous quote of over $5k for replacing a window/wall unit. There was no electrical to run or…read moreupgrade, it was already in place with the current unit. I found a name brand unit with more btus for $700 at Lowes. Bill's told me before they submitted the quote that if I found a unit they would quote the labor if I chose to go that route. When I told them I had a unit and asked for a quote they said they're booked for 3 weeks and I might want to call someone else. Wow...great sales work there. It earned you this review...do better.

We asked for a furnace tune-up. The man who came to our house was prompt, quick, thorough, and…read morewilling to spend extra time setting our thermostat. We were very pleased.

From the owner: Small business serving the Michiana area. Quality service, installation and repair at affordable…read moreprices.

Service with Home Comfort Experts has been reliable, their customer service is fantastic. They got…read moreall my information inputted and my new install on schedule very quickly.

Cost estimate to repair air conditioning system (condenser) was quite a bit more than I expected…read moreand more than an additional estimate.

Legacy responded promptly to our call on the night before a severe heat wave when our A/C quit…read moreworking. It was fixed the next morning and was an economical repair. Kenny gave us a heads up on future issues so we know how to plan for what comes next. They were professional and courteous and I would recommend them to anyone. Thank you, Legacy!

They are not locally owned and operated. The prices are outrageous. I had issues with install and…read moreit could never talk to someone other than call center person who could not help and said they would pass on info and to expect call back within 24-48hrs ( way to long) only to never receive call back DO NOT USE THEM and share with friends and family. When they were family owned they were great but they have been bought out and are terrible now.

Denzel was awesome. Not like the last person we had. He was professional. The service was awesome.read more

Scamming senior and the sick. Set up a rental of water softener for my sick brother by putting it…read morein my parents name. Rental agreement is 10 years and you never own the water softener. Jeremy Young Took advantage of seniors convinced them it was a service plan. Brother died 1 year later and now the home is being sold, but now the senior parents have to pay off a scam rental, then pay for a new water softener to get the house sold on top of it.