1. The Elite Clip

    1. The Elite Clip

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    Chesire, CT

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    The Elite Clip

    3.7 (3 reviews)
    Closed 9:00 am - 3:00 pm

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    VCA Cheshire Animal Hospital

    VCA Cheshire Animal Hospital

    (66 reviews)

    We are currently mourning the passing of our "Little Girl"…read moreAbbey. I highly recommend (and commend!) the staff of VCA for their compassion and professionalism. My opinion of VCA has not changed since my posting of July 26, 2023!

    I am extremely disappointed with my experience with VCA Cheshire Animal Hospital and, as a result,…read moreI will never use another VCA facility again. My young dog began repeatedly vomiting and was unable to keep down food or water. I called VCA Cheshire immediately, expecting my primary veterinary office to help determine the best course of action. Instead, I was told they were overbooked and could not see him. I was directed to VCA Shoreline Veterinary Referral and Emergency Center in Shelton. At no point during that conversation was it made clear that I was being referred to an emergency hospital or that doing so would affect my VCA CareClub benefits and insurance coverage. Had that been explained, I would have explored other VCA locations or non-emergency veterinary hospitals that could have provided the same diagnostics while remaining covered under my plan. After arriving in Shelton, we waited approximately six hours for basic diagnostics--a blood panel and abdominal X-rays. Ultimately, no definitive diagnosis was made. We were told there "might" be material in his stomach. Still, no obstruction could be confirmed, and the recommendation was simply to monitor him at home and return for additional testing if he did not improve. The bill exceeded $1,500, with 75% required before treatment, despite there being no definitive diagnosis or treatment beyond fluids and anti-nausea medication. While I understand emergency veterinary medicine is expensive, I expect clear communication and informed decision-making rather than common advice. Instead, after 6 hours of waiting, I left feeling that I had been sent into an unnecessarily expensive situation when non-emergency would have provided the same results on a similar time frame What disappoints me most is the lack of communication. If VCA Cheshire had explained that the referral was to an emergency specialty hospital that would not be covered by my CareClub plan, I could have made an informed decision. Instead, I was left flabbergasted in Shelton with an unexpected bill and a recommendation to spend even more money on additional testing. This experience has completely eroded my trust in VCA. My immediate family owns multiple dogs, 12 in total, and after this experience, none of us intend to use VCA hospitals or insurance programs in the future. I hope VCA improves communication with pet owners, so others do not experience the same situation, but given their reputation and their sarcastic responses to other reviews, I doubt it. Do yourself a favor: go to anyone else who actually has your and your pet's best interests at heart rather than your wallet. This company is a disgrace to the profession. A zero is not low enough.

    The Elite Clip - petservices - Updated July 2026

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