1. The Dogfather

    1. The Dogfather

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    Meriden, CT

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    The Dogfather

    3.7 (3 reviews)
    Open 8:00 am - 5:00 pm

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    The Dogfather Mobile Grooming

    The Dogfather Mobile Grooming

    (71 reviews)

    Barbara has been working with us for 4 years!!! She's great…read morewith my small nervous poodle! Very dependable.

    I've been a customer of Dogfather for a while, and I want to start by saying that the actual…read moregrooming service has always been good. My dogs have always come out looking great, and I've been happy with the work the groomers themselves have done. Unfortunately, the communication and customer service have become so frustrating that I've decided to look for another groomer. Trying to get in touch with the office or schedule an appointment is unnecessarily difficult. It often feels almost impossible to get a response, and when I do communicate what I need, it doesn't seem to be listened to. For example, I specifically explained that Fridays are the only day I'm available, yet I was offered a Tuesday appointment. It's incredibly frustrating to repeatedly explain your availability and feel like the information is simply being ignored. Another issue I constantly run into is that I'll call and leave a voicemail specifically requesting a phone call back, but instead, I receive a text message. Even though the voicemail specifically states if you wanna text ask for a text, and if you wanna call, ask for a call. I understand that scheduling can be difficult and that appointments may not always be available on the day a customer wants. However, there's a big difference between not having availability and not communicating effectively with the customer. I would have been completely understanding if I had simply been told that there were no Friday appointments available. Unfortunately, the lack of communication and the difficulty getting help with scheduling have reached a point where it's no longer worth the frustration for me. Good grooming is important, but good customer service and communication are also a huge part of running a business. Sadly, the scheduling and communication issues have ultimately caused them to lose me as a customer.

    Heads and Tails

    Heads and Tails

    (8 reviews)

    So Iv been taking my dog here for years now to get groomed and honestly This lady does a great job…read morecutting my boys hair. She cuts it perfectly how we want him to look. Shes easy to communicate with, really nice. The place is small, a little whole in the wall. Does have a little smell too it like soap and hair dyer smell. After every hair cut, she puts a new cute little bandana on the dogs (of every season/holiday) and I love it! I will say the only problem we did have with her is that she USED to smoke in the building and my dog used to come back smelling like cigarettes along as freshly washed and *We did confront her and since then she has not done it again. * Other than that, I do trust Corny with my pup and Heads & Tails is my go-to for my pup!

    Cindy and Corey have tended to my two (late) Dalmatians and now bathe and groom my adorable…read moregreyhound, Depeche. First, they do a thorough and beautiful job with my dog. Dpeche gets all excited when she sees the "Dog Spa." Even more-than the fine work, these are two of the hardest working, kindest, most conscientious women I know. They have always fit my dogs in when convenient for me, even if it's their usual day off. I trust them 100% with my dog, and this is saying a lot. My dog is family. I give 4 stars rather than 5 because they do not take credit cards. It's not a huge deal, just know ahead of time. There now are a few other animal groomers in town. I would not take my dog anywhere else unless I absolutely had to- ALL of my dogs, past and present, get excited when they see the front door of the salon; THAT says it all!

    The Dogfather - groomer - Updated September 2026

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