Thankful for the last min accommodations for my daughters name for her volleyball travel, she lost her original jacket with her name so the one given didn't have hers. It's a family shop so please be patient ! Support local. read more

Great customer service! They did all of my embroidery for my judo black belt and i love it! The embroidery only took less than two weeks. I would definitely recommend coming here. I'll be back here again! read more

The Embroidery Gift Shop - Gift Shops Near Me - Aiea, Hawaii

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This business is quick and great work. I've been going into there for years to embroidered towels and blankets.

This shop has a fast turn around for your embroidery needs. I had a rush order for two backpacks I gifted to my niece and nephew and within 25 minutes, the lady handed me the custom order I put in. Reasonable price for what you need and so much more options to embroider gifts displayed inside the store. Mahalo to the aunty at the counter who helped me because other embroidery shops I went to were either closed or couldn't do same day custom orders. Will be looking forward to making more customized gifts here for the holidays !! read more

The Embroidery Gift Shop - Custom Name Embroidery on Backpack - Gift Shops Near Me - Aiea, Hawaii

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Outstanding service and customer service! Great place for your embroidery needs. Check them out, you won't be disappointed!

Always do excellent work! Take my Tokku in for patches to be put on. Quick turn-around and they always provide the best service at a good price. A couple times, they even stopped what they were doing to do mine in 5 minutes. read more

Verna and Candy are amazing!! They took the time to help me with my patch placement and made sure that everything was perfect to transfer over to my new vest. They listened and contacted me with questions and clarification to make sure everything was to how I wanted. The shop is clean and organized and in this pandemic, they were sanitized and clean and had mask on to protect themselves and their customer. They were so sweet and nice and my vest came out amazing! The price for everything was very affordable and the quality was amazing. Thank you Verna and Candy for everything! read more

The Embroidery Gift Shop - Gift Shops Near Me - Aiea, Hawaii

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I just want to give THANKS to @embroidery_gal @tstowingllc for our amazing shirts we got to rock at the Woman's City Tournament this year. Bummed we didn't get a group picture but please understand we were anxious to bowl. We loved everything about our shirts, from the quality, to the fit, to the vibrant colors. Thanks Terrance for guiding us through the design process and coping with our indecisiveness. Fast response and turnaround was fast. Thanks for a great experience and a look at the process, truly amazed with what you guys can do. #TheSkyIsTheLimit now time to design me 20 more shirts Peeps, Please check them out for your embroidery or printing needs , you won't be disappointed, I promise #SupportLocal #embroiderygiftshop www.embroiderygiftshophi.com Phone#: 808-486-5880 Email:Embroiderygiftshop@yahoo.com read more

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Customer service is 6 star! They took my order, made some suggestions, finished it before my deadline, called me immediately when it was complete! All the girls acknowledged how great they looked and I felt it was a true team effort to give the best customer service. Love to continue to support these small businesses which give personal service and great attention to detail. This is my second experience with them and I am sure all my emboidery needs will go through them moving forward! Thank you girls! Job well done....and anyone who reads my posts...know I am picky! read more

The Embroidery Gift Shop - Matched the stitching color to the hats! - Gift Shops Near Me - Aiea, Hawaii

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I was told it would take 1 week to get a blanket embroidered. I went back TWO weeks later and it was not completed. They offered to work on it right away after realized it was an oversight. They were unapologetic and quite frankly rude about the entire situation. The embroidery was upside down and a sewing needle was left in the blanket! read more

Awesome place great communication with clients A little pricey but I think it's worth it They really do a great job Terrence is the BEST Highly recommended read more

Brought some items in to be embroidered, and was given a receipt saying it would take a week to complete. One week later (05/28), I show up as soon as they open, and the lady tells me that my order isn't ready yet, and that it would be ready "around lunch or something". Huge inconvenience because I had a full day of running errands in town planned ahead of me, plus I drove from Kaneohe early enough to give myself ample time to get to my scheduled obligations that day. I come back at lunch, and the girl was trying to help 3 different customers at once, rather than having a strategic, organized way to help each of us--maybe one at a time, that way you can focus on each of our needs???? She kept coming back and forth cuz she'd forget what each of us were there for. If you're going to promise to have work done by a certain date, that means the customer can come ANY TIME that day to pick it up. If not, then give us a completion time from when we drop off our items. I would've planned my day differently had I known that it wasn't going to be ready. They didn't offer any consolation for the inconvenience either. Also, their shop is still just as messy/tight as when they were at Stadium Mall. read more

I brought a canvas bucket bag here to have my daughter's name embroidered. I was happy to find out that they could in fact do the job since 2 other places told me they couldn't do it since it was rounded in shape and thicker than what they could accommodate. One of these places quoted me $9.50 before looking at the task at hand. So when I brought it to Embroidery Giftshop, I thought they were a little overpriced at the $16 they quoted/charged me; but I thought it was worth it since the other places couldn't do it. I'm not sure if I could've found another place that was cheaper and could do the job as well. It's okay, the workers here were friendly; and the workmanship came out nicely! I attached a photo. I will likely be getting more things personalized/embroidered for my daughter and will bring them here. read more

I needed a logo item embroidered on an apron. I looked online and with shipping, set up fee, and for the item it was $120. After months of not getting this task checked off of my to do list, I yelped embroidery shop and found this little gem! I stopped in to inquire and ordered my item with ease. There was a set up fee, however; knowing that I can pop in and order other logo items in my own neighborhood suits me! I'd rather buy local than order from the mainland for sure. read more

We were looking for a local company that could embroider our work shirts and make us look more professional when talking to customers. We had used mainland embroidery companies in the past and the shirts just wouldn't fit right and wore out quickly. Getting the best shirts locally, making sure they fit right on us then having them professionally embroidered was the right choice. As soon as you walk in you'll see all of their machines hard at work - it is impressive. Verna was so helpful and walked us through getting her all of the graphics needed to print the shirts. We picked them up a few days later and they were perfect. Thank you so much Verna and all the ladies there at the Embroidery Gift Shop for making it so easy and doing such a wonderful job on our shirts! read more

The Embroidery Gift Shop - SOS Tech Solutions - shirt embroidered by Embroidery Gift Shop - Gift Shops Near Me - Aiea, Hawaii

I had fabric face mask made here with our business logo. They came out perfect.... everyone loves them. They are very professional looking and well made. They fit perfect too. read more

The Embroidery Gift Shop - Gift Shops Near Me - Aiea, Hawaii

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I was in a jam on a Saturday morning. Had bought a beautiful robe from GAP for my niece. I wanted to have her name embroidered in silver to add that extra special feel, but needed to send it out before her birthday. I called about 3 places in Honolulu, but none answered. When I finally called here the woman on the phone was so friendly & said to bring the robe down and they could have it done same day! I was a little nervous as other reviews said this location was unorganized and does not complete orders on time. This was not the case for me! The robe was done within 3 hours and looked beautiful! I will definitely be back and highly recommend!! read more

I just had to do an update on this place. I absolutely love this place. So I finally got my dashboard cover and went to get it installed. Didn't realize my embroidery was not straight. I was a bit sad and was thinking oh my gosh, I'm going to have a hard time making them fix it. I returned it straight back to this embroidery place and had them take a look at it. She apologized and said they can fix it. Yay! Super happy. She said it would take a little longer to remove it then to embroider it again, but it should be done by Thursday(which was 2 days away). Great! I explained to her that it was wet because I was having it installed and when it was installed I realized it was straight. She said it was fine they could let it sit out and dry off and they can fix it. With numerous places not wanting to do the work, I really under estimated this place. I thought I would come back to grouchy workers. As I arrived, they told me hi and remembered my order. Awesome! The one that came out to my car and helped me, even came out and gave me the same welcoming smile and wave, like the previous time I came. I love great customer service. I love people that actually do things out of love and not just for business. Awesome! Awesome! Awesome! I wish I had gotten their names. Thank you again "The embroidery gift shop". I will be returning with some other things to personalize soon. read more

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My experience here was so so. I took a stocking in to have a name put on it... A simple 5 letter name. The older lady that works there helped me and was very sweet and helpful. She said it would be done in one week. I go back 8 days later and there are three people working. The guy is on the phone and doesn't looks up, The younger girl looks at me but doesn't even speak....instead she tells the older lady to help me after I stand there for a few minutes. They look and look for my item as the older last rolls her eyes at the young girl. There doesn't appear to be a lot if organization there. Finally, she told me that it was never started yet but to give the girl a few minutes and she would have it done. So, 15 minutes later I have ny sticking...and the young girl was like- oh sorry you had to wait cause she knew I was completely irritated. read more

Needed some embroidery done on my work uniforms and went to check them out. They were very professional and were able to get my uniforms done quickly. Mahalo for your expertise. read more

They messed up on my item (wrong color thread) and still had the audacity to charge me MORE for slightly bigger font with the correct color font. Since they had to take out the wrong colored thread -- it left the Christmas Stocking with holes in it. I wouldn't be so upset if it was just a regular Christmas stocking that I could pick up from a store. This was a vintage Disney Store Christmas stocking that is no longer in production :( Not even an apology or acknowledgement that they did wrong. I understand that in a small business every sale counts -- which is why I didn't ask for a refund or discount. I was sincerely hoping tho that they would see for themselves that they basically destroyed the stocking and take it upon themselves to correct the wrong. But nope. They saw the mistake AND the holes and let me walk out of there without so much as even an apology :( read more

The Embroidery Gift Shop - Holes from THIER mistake that I was charged MORE for. - Gift Shops Near Me - Aiea, Hawaii

Love the personalized embroidered key chains!!! The work that is done here is amazing!! Best embroidery gift shop ever!!! read more

I had some work shirts done here and it came out great and was completed on schedule. And the price was very reasonable. Thanks Verna! read more

Great experience! I needed a quick turn on items as I was only in Hawaii (from Guam) for a few days. The ladies at the Embroidery Gift Shop turned my request out within 24 hours, and I was able to make my flight the next day with the embroidered items in hand. Great service and outstanding product!! Thank you. read more

Candy the seamstress and professional I dealt with on two occasions is above and beyond one of the kindest and friendliest people I have ever met. Her work sewing my motorcycle club patches on my vests was superb. I can't recommend her or this company enough. Extremely grateful for their help. read more

I took two polo shirts to get embroidered here because other shops I called were going to take at least three weeks to do the order. The embroidery gift shop said they could do it in a week. It was done on time and it looked great. I had a custom logo embroidered on one side and a name embroidered on the other side. They took the time to make the font for the names match the font used in the logo. I was extremely pleased with their work. read more

The Embroidery Gift Shop - Done in one week! - Gift Shops Near Me - Aiea, Hawaii

Dropped of two items with them 12 Jul was promised that it would be ready 19 Jul after 2:00pm so I show up and then I get told they haven even started them and it would be mor than an hour before they could get them started and asked if I could come back... This place with traffic NOT!!! They didn't even offer a discount or anything so I took my items and will find another shop that cares about the customers!!! read more

Needed embroidering done ASAP, called this place and they were very accommodating. Prices are higher than other shops but I was willing to pay it. Great service, embroidering was well done also. Would return here for future needs read more

This place has zero organization. My first "mock" order (1 hat and a jacket) was promised to be done in 7 days... After several disappointed visits to go pick it up and it not being done yet, they finally finished it 24 days later. I was a little aggravated but I didn't really need it by a certain time so I kind of brushed it off and gave them more business. Well this time I told them I needed it in exactly 8 days and they said no problem. I even called on the 7th day to make sure they were done and they said come by tomorrow after 4pm and it'll be done. Well, today is tomorrow and I went by at 430 and they were closed even though their hours are from 9-5. I needed my stuff by tomorrow morning and now I won't have it. Brutal customer service and unbelievably bad work ethic. After I pick up my items (who the hell knows when that will be) I'll never give them business again! read more

Came in to pick up and get some patches made for my vest. They said be here at 0900 and it's 0930 and they still haven't opens the doors to the shop and they suppose to be open at 0900 read more

Very friendly and heplful. The prices are good to.

Beautiful work! I gave them a picture of what I needed to be embroidered on my dash over, it turned out exact. Reasonable prices.

very good place to get your items embroidered, the service is friendly and welcoming and they really cater to your deadlines of when you need it done by. In my experience they only took 2 days to get the job done which was really cool and stress relieving for me. Thank You Chanel read more

TERRIBLE SERVICE!!!! I pre-paid for two (2) towels to be embroidered. The lady who helped us said that the towels will be ready by 2:00p on Friday, and if it's done earlier, they will call. Well towels weren't done at 4:30p on Friday, and I was told that one machine broke down. NO CALL to say that it wouldn't be ready, I got off the freeway out of traffic to find this out. To make it obvious that it's so unorganized, the girl at first couldn't find the towels, them she came back saying that it wasn't done, and that I could come back in half am hour to pick it up. Two names, eight letters total, and they couldn't get it done in a week. Guess I should've known that it would be bad service when they made me pay in full for my order. NEVER COMING HERE AGAIN!!! read more

I've used this place before with good service but this time my service was unacceptable. I went in to get some towels done and the older lady there was very pleasant and helpful writing down the name and color for each towel. Upon my pick up day I go to the shop and stand there for awhile waiting for someone to help me. Finally someone helps me but can't find my order. I find it and point it out to them. I look at the work and find that the names are not centered on the towels-it's off to the left. Not pleased I show them the problem and want it corrected. They say they can't correct it because if they do the material will show the original mistake. They tell me if I buy new towels they can redo and get it to me later and they will pay for the original towels. I needed it within the timeline they gave for the redo and they wanted me to get the new towels. I told them I needed it by a certain day and they couldn't guarantee me the day. They said "sorry"; and "it looks okay". They did give me a discount for the error. Frustrated I took it. WHO DOESN'T CENTER A NAME ON AN ITEM!!! read more

Thanks for the jackets. They came out great and good turn around time!