We've been going to this bike shop for years because it's the only option in our neighborhood, but…read moreunfortunately the experience seems to get worse with each visit. The customer service is consistently disappointing. Staff rarely makes eye contact, there is little to no acknowledgment when customers enter the store, and basic courtesies such as greeting customers or providing updates on wait times are completely absent. It is extremely inefficient and disorganized. What makes the experience particularly frustrating is that there can be only a couple of customers in the store while several employees are on the floor, yet it can still take 30 minutes to an hour just to get someone's attention or speak with a staff member. During these waits, there is often no communication, no indication of who is being helped next, and no confirmation that anyone will be assisting you. As a family that loves biking and has invested a lot of time and money on our bikes, it's so frustrating to get it serviced at this location and will be looking at going elsewhere.

I will begin with the positive. When I visited the Mississauga location on Derry Rd, I was…read moreimpressed with the variety and availability of bikes on display and available for sale. One of the two gentlemen, with whom I spoke, was also very polite and friendly. However, I visited this location because of a specific bike they had advertised on sale and when they showed me the bike, I immediately noticed it was not as advertised. They had switched out the front shocks, tires, and shifters for lower end components which were not the components advertised on their website. For all I know, they may have downgraded other components as well that I didn't take the time to notice. While it is possible this was simply a mistake in advertising, I find it a little "fishy". When I asked if they could replace the original components, they made it clear that was not possible so I wonder what happened to those high end components. In any event, I walked out without the bike as it was simply not as advertised. As a result, I doubt I will return in the future. I definitely plan to warn my riding buddies and caution them against buying a bike from Pedalinx.

12 bucks for a skate sharpening is a huge rip off. 15 for figure skates. Maybe you should try…read moreselling some bicycles Joe- won't be back

I would suggest you bring your bike to a blind Orangutan for a tuneup before you consider Oxygen…read more Far and above the worst experience I've ever had at any business in my life, not just of bike shops, but of all businesses. This place completely and utterly destroyed my bike. I brought mine in for a simple tuneup, and they called me to suggest changing the pedals. I agreed. And within 1 hour of my first bike ride the pedals slowly fell off and it destroyed my crank arm and front chain wheel. My god! After bringing my bike back they very reluctantly agreed to fix it but replaced my very good chain wheel with a chain wheel you'd get in a cereal box. My bike has never functioned so poorly in the years I've owned it. Very incompetent staff. I just wanted a simple tune up and I got back a bike with lesser parts that functions significantly worse than it ever had.

I cannot recommend this incredible bike shop highly enough. They go way above and beyond any…read moreexperience I've had in other shops. Their customer support is phenomenal. Erica and her ace team have spent so much time making sure the new bike I bought is geared perfectly to me. Kudos to Erica, Sydney, Tyler and Mike for getting it absolutely right!

Louis performed a tune up on my 20+ year Raleigh, which had never before been serviced. Bike rides…read moresmoothly, and brakes, gears are just like new. Thanks Louis!

Best bike repair I've had in a long time. Replaced punctured tire in 5 minutes..This is a real bike…read moremechanic who actually fixed another issue from a previous boutique repair. Oiled the chain, friendly, normal prices, and sent me on my way with a new ride. I will be back for spring tune up. I ride my bike through the winter and so tired of boutique over priced, not great repairs. I found my new go to bike repair shop.

Very friendly and got quick service. Also, they were fair in pricing for labor. Nice shop with good…read moregear selection

Nice people working there, did a bicycle service. Prices were reasonable! Will be back for my…read morebicycle needs

I visited epic cycles a couple weeks ago to test ride a few E-bikes I called in advanced to see if…read morethey were opened on Saturdays. The gentleman (Mike I believe was his name.) working there told me yes and asked what type of bike(s) I was interested in. We chatted for a few minutes and told him I would be there in an hour or so. By the time I got there he had one of every model of bike I was interested in lined up and ready to ride. And I test rode all 3 and they were excellent and and felt very nice. as I chose a different bike he would explain the differences of each bike to me. And go into depth of all the features of each bike. He also taught me a lot about the brand and why it is such a reputable name. I had gone to a couple other shops and have not got the same quality of customer service. When I am ready to buy I will be purchasing a magnum electric ebike. The service manager is not only passionate about their brand magnum but is passionate about biking he actually rides the product he sells as well. I could go on and on about my experience there. Between the excellent customer care, the beautiful showroom and the bikes themselves which look and ride amazing I would have to say my overall epic cycles experience is a solid A++. P.s I can't wait to get a black low step metro :)

From the owner: The exclusive Canadian distributor of Magnum Electric Bikes. Discover the cutting-edge brand in…read moreelectric bikes and scooters, now available in Canada.

Conrad helps his community repair bikes in his garage. He is very friendly. He is a mechanic during…read morethe day. It's always pleasant to visit his garage shop.

From the owner: By Appoitment ONLY - Please give us a call to book an appointment…read more Kindly be advised: Due to the high demand of bike repair requests, we would like to inform all bicycle owners that upon receiving notification of their bicycles being ready for pick up, they are requested to collect them within a 48-hour timeframe. Failure to do so will result in a daily parking fee of $5 being applicable. We appreciate your understanding and cooperation in this matter. Thank you for your cooperation, GrabBike Churchill Meadows Bike Repair Shop Team

I brought my bike for a tuneup but after few days of using it the rear tire was loose ... good…read morething this happened when I am carrying my bike down using the stairs because the elevator is not working. I tried to contact Cycle solutions immediately but they didn't respond... this is the second issue I had after tuneups..the first one was a loose brake pad! Now I learned my lesson!!! I will never go back there again!

I needed a rear fender for my bike to go for a ride in the wet, so off to Cycle Solutions I went…read more They had the perfect quick-attach fender for my mountain bike for $20. Service was quick and friendly with a minimal amount of waiting in the rain curbside. I'm looking forward to going inside soon and perusing the aisles of this store!

I had such a great experience at Skiis and Biikes.（2063 Yonge st）. The service was truly…read moreoutstanding. The staff were not only very friendly and professional, but they genuinely cared about their customers. What impressed me the most was that they were always thinking from the customer's perspective and even tried to help me save money, instead of just trying to sell products. You can really feel that they care about building trust, not just making a sale. Highly recommend this store. Five stars without hesitation!

Excellent service with a smile! I went into the store needing help to fix my bike shoe clip, they…read moredid it on the spot and did not charge me. I was impressed and will go there for my next purchase.