Great service from really cool guys. Needed some air in the tires of my wheelchair and went in when…read moreI passed the shop by chance. They happily took care of me leaving everything else behind. Asked me to test a couple of times until I had the exact pressure I wanted. Didn't want any money.

Disappointed. I bought a bike, was told that I would have a lifetime of basic repairs. As soon as I…read morereceived the bike, there was a problem. I was told they don't fix it and that I had to go to another city, another bike shop, to get it repaired.

This store has been around a long time. I've had mixed experiences purchasing everything from bike…read morecomputers, shoes, helmet, gear, to a higher end road bike. If you're looking for basement bargains, this won't be the place for you. Having said that, their pricing is competitive and there are sales. I purchased my Giant carbon fibre bike after doing my research and being offered a pretty good price for it. Everything was handled very well. I was properly measured before choosing the size, and my bike was fitted to me after the order came in. They also offer full geometric fitting services independent of bike services for a fee. They're quite thorough. They have repair services as well. Overall it's a good specialty store. They have a very wide range of bikes, and can order just about anything you want. They have their own parking in the plaza. Their hours are very limited, though.

the bottom bracket on my gravel bike was loose/rattling, so I took it into Cyclepath Woodbridge…read moretoday (I called first) and they replaced the BB and also checked my headset, all while I waited about 45 minutes, and it only cost me $93.00 incl tax. Great store and staff!

Answered all my questions and very helpful pre-sale. But there was a long delay in communication as…read moreto when some needed parts would arrive from Thule. The manager, Chris, did take ownership of the issue when this was discovered and the rack was installed on the same day that all the parts were in stock. Given the understaffing due to Covid and how my install turned out great in the end, I'm pretty happy. The staff were all friendly and helpful. It's surely a tough challenge to train new employees post-lockdown and operate at full steam. Thanks Rack Attack for coming through.

TERRIBLE. It started off just fine. I placed an online order (just under $1000) for a stroller and…read moresome accessories. I explained that I would appreciate a quick turn-around as my stroller had been damaged in flight and I was without a functioning stroller, with a 2.5 year old, and unable to lift her as I have two herniated discs and permanent nerve damage to my left side. Salesguy said, about two weeks. I didn't get a confirmation email so I called back and was told email was entered incorrectly. Fine. Received email and turnaround of two weeks. Two weeks later, I follow up (10am). "Gentleman",, very curt and short response: "I'll call you back". It's well past noon. I wonder if he forgot to call me back. I call. "I'm waiting on an Email from Thule (manufacturer)". Okay....why didn't you tell me that? It would have been nice to know you didn't just forget about me. 4pm. A call from said "gentleman". "It's out of stock"! Wait.....! What??? I'm shocked. I've been without a stroller for two months, ordered one...waiting another long two weeks before we get it and, ITS NOT IN STOCK!!!! Firstly, why was I able to place an order for something that is unavailable. Secondly, why didn't you follow up when you received the accessories last week, but not the stroller? Anyone clue in that the order had arrived and was incomplete and perhaps there's an issue? You could have know this a week ago. You should have been on top of this! When I expressed my frustration, I got silence. Completely unsympathetic or apologetic! Put someone else on the phone, some manners and customer service skills please. Not a curt and rude person, taking my order and putting it on the top shelf, completely forgetting about it and unsympathetic to the stress (and further pain and grief) this has caused. Now, I'm left to research strollers ALL OVER again, when I should be receiving it from Rack Attack today!

I visited epic cycles a couple weeks ago to test ride a few E-bikes I called in advanced to see if…read morethey were opened on Saturdays. The gentleman (Mike I believe was his name.) working there told me yes and asked what type of bike(s) I was interested in. We chatted for a few minutes and told him I would be there in an hour or so. By the time I got there he had one of every model of bike I was interested in lined up and ready to ride. And I test rode all 3 and they were excellent and and felt very nice. as I chose a different bike he would explain the differences of each bike to me. And go into depth of all the features of each bike. He also taught me a lot about the brand and why it is such a reputable name. I had gone to a couple other shops and have not got the same quality of customer service. When I am ready to buy I will be purchasing a magnum electric ebike. The service manager is not only passionate about their brand magnum but is passionate about biking he actually rides the product he sells as well. I could go on and on about my experience there. Between the excellent customer care, the beautiful showroom and the bikes themselves which look and ride amazing I would have to say my overall epic cycles experience is a solid A++. P.s I can't wait to get a black low step metro :)

From the owner: The exclusive Canadian distributor of Magnum Electric Bikes. Discover the cutting-edge brand in…read moreelectric bikes and scooters, now available in Canada.

Owner was super honest and friendly. Helped me replace tubes and don't take advantage of beginners…read moreand was trying to help this other kid save money asking him if he had a hacksaw at home. Super down-to-earth! Great shop and for the people! Got these sweet tireeeeeess, handle and pedals from them too!

WOW!!!!!! i been biking BMX for 25 years THIS shop is the is the best shopp i know of ... the…read morework and knowing what there doing.. and aswome people very friendly ... calls back or emails. shop has pretty all the parts i wanted or the get what i looking for .. #1 bike shop can ask any questions and get a good anaswer there shoud be more bike shops like this check it out no lie the best bike shop i know of!!!!! BMX for life!!! also they got mtb and more gear ..... but i stick to the bmx world MY BIKE WORKS!!!!!!!!! so amazing

Years and years of service here and always with a smile and spectacular service. Do not remember…read moreever having to drop and pick up. They pride themselves in being able to do a fast, reliable and inexpensive fix EVERY-TIME! Cannot say enough about these guys!

I recently came to this store for my bicycle repair and I had a tube that was punctured. These…read morebrothers are professional, they instantly know what to do and they execute the repair swiftly. The prices are great and I will be a returning customer for future repairs. The location is convenient, central Toronto North York, its an easy commute and that is also a bonus!

This was our first time visiting Toronto and we had an excellent time with Mariana! She made sure…read moreeveryone had a comfortably sized bike with an appropriate seating adjustment and securely fitting helmet. She provided everyone with multiple water bottles and made sure to take frequent breaks at sites of interest. Her instructions were easy to follow with regards to bike safety and she was able to keep our group of 6 (4 in our team plus another pair) together throughout the entire tour with no issues. I would highly recommend this tour to anyone, regardless of their experience level as it can likely accommodate any rider with even just a basic knowledge and familiarity. The tour itself was relaxing, beautiful, and educational. We frequently stopped for historical and contemporary updates on the places we visited while traversing the city and islands. The fact that there are effectively no cars on the island itself really enhanced the experience and made it feel like being out for a serene Sunday bike ride with the family. We really appreciated that at each stop she already had a nice spot picked out to take group photos and helped position and arrange us for optimal configuration and angles. This was such a wonderful way to explore the Toronto Islands, I highly recommend this tour and our guide Mariana!

This was an awesome experience for us!!! We wanted to see the Toronto sky line and do an activity…read morewe wouldn't normally do on vacation, and it was even better than we expected. Our 10 and 13 year olds loved it. Not too difficult at all. Very easy and relaxing. Oscar was a great guide! Highly recommend!