Does great work. Just remember they are students and they are not as fast. So go when you have nothing planned for that day. read more

The Esani Institute - Color and press - Hair Salons Near Me - Alpharetta, Georgia

Esani had merged the Buckhead School with the Roswell School and it's crowded and noisy. The last time I was there I waited an hour for a student to take me back. She washed my hair and did a good job but she had no idea how to cut hair. She has been in the program for a year. Luckily, her instructor cut my hair. Then student asked for a tip. I would rather go to Great Clips. read more

I have been going to Esani for various services for the past 20 years. They do facials, waxing, hair colors and cuts. The Paul Mitchell products smell delicious. The students are very nice and the staff is always ready to give them good advice. I go there once a month for color touch ups. They have my personal formula stored in their system, so the color is always consistent. You will need to allow extra time, however, for the price, I totally think it's worth it. read more

I have booked a hair appointment 4 different times. The first 2 times they called a day or two prior to cancel due to student shortage and a school event. The 3rd time they called to cancel exactly 22 minutes before my appointment when I was en route. The lady said we apologize and will give you a 20% discount next time. I was upset but I got over it! FYI texts you 2-3 times prior to confirm your appointment. I ALWAYS confirm. So I had an hair appointment today at 6pm. I walk in at 5:52pm. The front desk lady asked if I had an appointment? I say Yes and show her my text confirmation. So after going to 3-4 other people and me repeating my last name twice.. they tell me that the student I was assigned is gone. Smh So unfortunately they couldn't take me. I don't know who's running this place but they're doing a PISS POOR job! Terrible communication and even worse customer service. read more

I have been coming to this institute for years. Service can be sometimes a hit or miss which is expected. I think the students do an excellent job and are very dedicated BUT Place is run as a shit show .. very poor experience with front desk no respect for customer's time ... I called and booked my appointment and I get it, mistakes happen and that's okay .. just apologize?!? but it's disgusting when you start raising finger in front of my face, asking same question again and again... what day you booked? What time you booked? What's the name of receptionist? Was it a male or female ? I mean crying out loud .... felt like interrogation.... telling me grossly how I am so wrong. 2 Afroamerican women almost intimidated me & made me feel like run run .... read more

I came here for my second time to have a session of The Oxygen Therapy infusión, i really love it! My skin is so bright and soft! My esthetician Katy Tyson explained all the benefits about this therapy and i really recommend it, plus the entire time of the process its super relaxing. read more

This place is amazing The staff is friendly and always happy that you are there and I love it because it makes me feel special. The services are always point on. I always leave there feeling like a million dollars. My hair stylist was Adriena and she is just perfect. read more

I have been coming to this location for many years, although not on a regular basis. Given the situation with CoVid though, I was able to schedule a base color and partial highlights with what was supposed to be a Phase II, "almost ready to graduate" student last Wednesday. It has taken me several days to get over the shock at how poorly this person performed. Both Leaders on the floor took over finishing up my hair, shampoo, toner, cut, blowout. The color is nothing near to what I expected nor received in the past. The highlights, which were not matched to what the color was supposed to be, had to be toned down to be somewhat acceptable. The whole experience was disastrous, water leak everywhere, future stylist walking off, can't get over how my hair now looks. Its bad when you see the person a few chairs over who came in with worse looking roots and disheveled hair than you - going out the door with beautiful color and highlights and your hair looks worse than when you first arrived! read more

Claire did an awesome job coloring my hair. It turned out better than what I imagined. read more

The Esani Institute - Claire did an awesome coloring my hair. This was my first time getting color so I was very nervous. The color is exactly what I wanted! - Hair Salons Near Me - Alpharetta, Georgia

I loved my visit. The student was kind always asking if I was ok and did I need something to drink. They had a special for September so she only paid for my coloring to hide the gray. My hair cut, wash, style was free. This is a school you want to have your hair done. Everyone was really nice, there were plenty of smiles from everyone. read more

Didi my stylist is a talented and charming young lady. Her future is bright. I cannot believe the amount of service I received for $20. Also, her instructor, Fifi, is one of the best teachers I have ever seen in action. So much knowledge and passion for providing excellence in a giving the customer exactly what they want. I am one happy lady. read more

My hair was cut and styled by Sasha, who is immensely talented. We started with a complete wash (bliss!) and some conditioner. As always, there was an instructor standing by to offer advice and assistance. The down-side: as I was working with a student, this takes longer than a similar cut at an actual salon. The proceedings didn't start until several minutes after the stated time, and signing the release can be a bit off-putting. For $15, this is a great value. read more

Yes, I know these are students, but it shouldn't take 5 HOURS to get my hair colored and cut. The instructor (who was super nice) felt so badly at the end he pitched in to help. Did I mention I was the last guest there? I told them no red but it looks a bit red to me. Thankfully I bought it with Groupon so it wasn't as much. Next time I'll find some place faster to go. What if I had to be somewhere?! Everyone else finished faster so maybe it was just my student. read more

I have always gotten a good haircut and have always walked out mostly satisfied, the student at Paul Mitchell Esani Institute are very cool young people and I have been going there for the past three years about once a month. read more

If you have natural hair ( african americans ) do not expect much from this place.. everytime I go in for a silk press my hair is not properly straightened unfortunately they are not properly trained on how to do natural hair in my opinion. I had to ask the girl 3 times to blow dry my hair again before she put a flat iron to it. The first time she blow dryer my hair it was still wet and it was not fully dried so as she started straightening my hair literally so much smoke came out..which means that when my hair goes back to its curly state/ natural state I know that part of my head will be heat damaged. Usually when blow drying your hair for a silk press they use the brush to stretch your hair do get the max length.. that was not done & I even tried to explain to the instructor what I was talking about & she kind of brushed what I was saying off. With them not properly blow drying my hair every time they straightened a piece of my hair they literally yanked my ends off when a small comb. I have 4c hair small combs are not made for my hair at all. So with them having to comb out my ends after straightening every piece it took forever to straighten my hair and as I looked on the ground I lost so much hair due to the pulling of my hands to attemp to straighten them.. after them doing all that I still didn't come out with a straightened look. Looked just like how a blow out would look if it was properly done.. they also gave me an uneven cut lol. ALSO I wouldn't even go for color I paid $70 for color in my hair just for it to be completely washed out by the person doing my hair, one of the instructors told the girl to wash the dye out with shampoo as I am heading back to the chair another instructor says "you washed all the color out, you shouldn't have used shampoo" .. haven't been impressed with my last too visits and my color incident happened in January 2020 and then the straightening incident happened in February 2020. read more

The Esani Institute - Supposed to be a "silk press".. looks like a blowout in person lol .. oh & hear is the uneven cut - Hair Salons Near Me - Alpharetta, Georgia

I went this week for my hair cut and color. The color was okay but the phase 2 girl did not listen to what I wanted to do with my hair. I even said something about she was pulling out too many pieces of my long hair for bangs, she said that I was wrong and that it looked like more because the hair was wet. Needless to say I now have more bangs than I wanted. I then took my daughter two days later for her appointment. She gets the same thing every time. It usually takes less than two hours. I ended up having to cancel my evening plans for she was taking more than FOUR hours to complete my daughters hair. The teacher even asked her to get help from others and she refused multiple times. Usually we have a great experiences there but this time not so much. read more

My stylist was Larissa a Phase 2 student. Her cutting skills were excellent. Chloe the instructor was amazing. I had to get a super short hairstyle to prepare for surgery I came in with a picture and they made it happen. I am very pleased with the cut, and the instructions in how to duplicate this at home. Tried it this morning and it looks great!!! Thank you ladies!!! I also had an eyebrow wax with Joy. My eyebrows look fantastic, I could not happier with them. She had to do a lot of clean up. read more

I normally do not ever have a bad experience at the school. However the girl that I got (my normal girl Athena graduated :-( ) was pretty bad. The instructor had to hold her hand through my entire service. This would have been a 1 Star had the instructor not done most of my service. Every time the instructor corrected my girl and told her she needed to do it a certain way, Sydney would still do it her way instead. The one time Sydney actually cut my hair, she did it wrong causing me to have to have shorter hair than I wanted. I don't mind the hair but I did NOT want to lose this much length. This girl only cut one piece of my hair and when she did she messed it up. Hope she learns to listen to her teachers or she's going to have a rough go at being a stylist read more

Maria along with Miss Carmen did a really good job. The color is great. They were fun also. Helen read more

Just got my hair cut and washed here. First time here but after a few recommendations on Nextdoor I thought I'd go for it. Only $15 for what would have gone well over twice that anywhere else. I hadn't had my hair cut in nearly a year so it was just a bit below my lower back. Very good job Ellie. I got to say I was a bit nervous but the end result was so worth it. Definitely coming back again and telling everyone I know to come here. read more

I love this place. Miss Carmen is such an awesome learning leader. The students are wonderful but it's the teachers that make this place work. Thanks to Miss Carmen I was able to bring my color from a vibrant blue/purple back to light brown. Thanks for everything. read more

5 for the overall experience & on-time (and same-day) appointment 5 for the student cutting my hair - great attitude & care, and the style was exactly as I had requested 5 for the instructor, who was actively observing and made a few adjustments, but was not intrusive. She also had a great attitude and interaction with the students. 4 because it's not /perfectly/ even - but that's OK for my hairstyle which is textured anyway. (Also, this was better than a few haircuts I've had at some fancy salons.) 3 because it did take a while, ~2 hr for a woman's hair cut + special Awapuhi Treatment ** I recommend going on *Mon - Wed*, the less busy days. ** I agree with other reviews - if you want a high-end refined salon experience, this is not for you. Also, be aware that there are people coming and going and all kinds of conversations, music, & general commotion. However, if you are curious about how students learn how to cut hair, your haircut doesn't have to be precise, and you have a little extra time, I would definitely recommend this. The Awapuhi Treatment came with the Groupon, and it was better than I expected. The low price is a bonus. I thought the whole experience was quite interesting, and I will try it again. read more

I have been to Esani before and they were excellent. Great customer service, communication, and experience. However, my last visit was a disaster. I was getting my roots died brown/ black (10% grey) which they over processed and I ended up with orange roots. Considering that I am Asian, this is not natural. However, the instructor explained that the orange roots was my natural color and proceeded to argue with me that it was my fault anyway as I used henna product 6 weeks ago. They finally fixed the problem and my visit lasted 4.5 hours. This is really awful considering that it takes me 30 minutes to dye my roots at home. Due to the time, I did not get a haircut which was part of the groupon deal. When I went to pay at check-out counter, they indicated that I could not use my groupon. I was puzzled as I repeatedly told the student that I had a groupon and she said it was okay. I was charged double the price and told I could not use the groupon. Furthermore, the same instructor told me at check-out that I should have been charged more due to them fixing my color and having to use more product. Why does anyone have to pay extra for someone's mistake at a hair salon? I was tired, didn't want to argue so I paid and left. They ended up letting me use my groupon and then charged me extra for the full amount. It was awful and what a horrible feeling to sit in the chair and be told after someone ruins your hair that there is nothing wrong with orange roots. I am a bit surprised by lack of professionalism and customer service. Truly awful from beginning to end. On a brighter note, the students were nice and one student confirmed that my orange roots were not natural and they probably overused a product. I asked for a tier 2 student but she seemed very uncomfortable with the coloring process and had difficulty answering my questions. I guess that was a clue. She did give me a good blow dry though. When going to Esani, know that it is like throwing the dice. It can be great or absolutely terrible. I will not be going back and will post this on google reviews as well. read more

I have been going to Esani Institute since they opened many years ago, and have always been satisfied up until the last 2-3 services. It seems something has changed in the quality. I normally get a color, cut, and style; I've been having issues with the color and cut lately. The last 3 times I've had to have corrections to the color because the teacher and/or student was NOT LISTENING TO WHAT "I" WANT!!! This last time I ended up getting pink roots with burgundy hair. The teacher waited so long to finally check on what was going on, even though I told them when I called I just wanted the same color from roots to ends; I guess the teacher didn't believe me. :-( Then, when it was time to cut my hair, I showed a picture to the teacher and she cut one side, then the student was so nervous she ended up cutting more on the other side than I wanted; which means I ended up with more hair cut than needed. I've always wanted to help out with students learning, but I think I'll just stick with a wash and style from now on. read more

Really, really happy with the team there. Went in with long dark brown hair, came out later with the perfect shade of blue and a cute cut. Just remember-these are students and they are learning. Have patience and understanding while they learn. read more

Very reasonably priced and the instructors have always been on top of it when I go. I paid $200 to have my hair done at a professional salon, only to have them mess up and want to charge another $180 to fix it. I came here and they took care of it for like $40. read more

I got a great cut and I also purchased full foils. The only down side is how long everything took. I was expecting it to take longer but my appt. was at 10:15am and I didn't get finished until 4:00pm. I have shoulder length hair. So unless your getting a hair cut schedule your entire day. read more

Have had my hair cut off-and-on at Paul Mitchell Academies in several states. Always go until I find a Phase 2 graduate that I follow to their post-grad salaon. Highly recommend for the quality and value. read more

I enjoyed a wonderful pampering party with friends which included a hot stone massage and Facial with LED lighting. The overall experience was definitely worth the time and pricing. I had an excellent student and many of my friends were highly pleased! I will be back to try out the microderm abrasion package and maybe a few of the PM items as well :) read more

Came here for a color.. i wanted lighter..and lighter is what I got..but it was like 1/2 a shade lighter.. so after much thought I contacted my student stylist Danielle C. a day later and told her I wanted even more lighter. No attitude at all,but a friendly sure let me see when we can fit you in! So the first time what they did was remove color and add a lighter over all color. My 2nd visit they decided to add highlights to break up the one color and give it more texture:) The teacher said it would be much prettier, and alot less stress on my hair.. The results were fantastic! They run like a full service salon without the full service price! read more

I brought a groupon for this place for haircut and partial highlights and I had very good experience. Shashona - mentor and Adriyana - Student; both were really nice. Only it took lot 2 hours but i got the best service otherwise and I am definitely going back read more

The Esani Institute - Hair Salons Near Me - Alpharetta, Georgia

I wanted to let your school know you ruined my beautiful hair. I made a terrible mistake coming to your facility to request a beachy body wave. My hair came out looking like a bad perm from the 80's. I was clearly disgusted with it immediately and nothing was done to help with correction. Not to mention an epic and uncalled for 6 HOURS at your place of business for a hair service. I mean 6 hours!!!! I have a lot of hair and the poor girl did not roll it right and the instructor took every rod out and made her start over causing her to cry and have to be excused. What a cluster this visit turned out to be! In additional to my immediate dissatisfaction, gobs and gobs of mousse was put into my hair making the look go from worse to just awful and i mean awful. That look reminded me of a shaggy dog. Then I asked for it to be blow dryed and for some reason the poor girl would not blow dry becuse the instructor told her not to. Well Im hear to say for future sakes of the up and coming students "THE CUSTOMER IS ALWAYS RIGHT" and if they want their hair to be dry and not dripping wet and you don't want to blow dry their hair, give the blow dryer to the customer as requested so they can try to fix the complete damage done to their hair! The kicker is at check out I was clearly upset, no clearly angry and physically trying to pull out the monstrasity made of myself and total ruin of my hair only to be asked how my service was?? Are you blind?? or just an idiot?? The only things you are clearly not teaching your people there is how to relate to the client. 2nd how to listen top them and accommodate what they want not just repeat what was taught to them in a class. 3rd when its clearly bad, offer empathy and try to correct (not that I would have wanted to stay there ANOTHER 6 hours!)what you did. 4 Not do what a client asks for, like DRY their hair for gods sake if they ask. The very last person who could have been taught how to spot a terrible experience and be your last shot/ chance to win them back as potential future clients and you seriously FAILED there. Instead when I didn't answer how my experience was because you could tell by the shear anger on my face i get an attidude from the cashier! Service was 5 days ago and this is the calmest I have been regarding the look I now suffer with. I have an appointment with my full time lady tomorrow in hopes she came heal my hair after this clear shock to it, me, my family and my pets! UGHH.................................................................. Oh what poor poor poor poor experience and a lesson well learned, I will never never sacrifice my hair in this manner to save a buck or two. Stay with the spa services, they are the only services worth it. read more

Zeinab (Z) was my hair stylist and she was great! She took her time on me and didn't rush. She talked to me but not too much as it allowed me to relax snd enjoy being pampered. She curled my hair too and spent a long time making it look just right. read more

Creative team in a pleasant atmosphere. Instructors that clearly care to set an example with kindness, skill, and encouragement. All around a much more positive experience compared to the Atlanta city center location. Thanks! read more

I liked Oliva but there was a new product line that had such strong aromas it was hard to breathe. Also missing was basic knowledge of facial muscles and insertion points which are the entire point of a micro current treatment. I'm not sure I will be back to my once favorite facial place until there are changes made. read more

Friendly staff and students. I'd say my color service is 95% of the quality of a higher priced full-service salon. My only complaint is the time it takes to perform the service. Expect to be there almost twice as long. read more

I went to Esani for a Men's cut and was assigned to a level 1 stylist, which I'm okay with, but she obviously did not understand how to cut a man's hair yet. She took nearly two hours for a standard mens cut and it doesn't look as good as it should or usually does. Great salon but just be careful of the level 1 students. Eric L read more

This was the 3rd time Susan has cut my hair and as always she was very professional, engaging and blended how I would like my hair cut with her giving thoughts about a different approach. I decided to take her suggestion and I opened my hair up to her creative mind. I came away with an awesome haircut and look that I think I'll keep for quite a while. I'm deftly a repeat client. I have found that she has a lot of repeat clients like myself so she gets booked up quickly so plan in advance to schedule with her. read more

This was my second time back, and it was just as amazing as I remembered. Everyone was super friendly, they kept the place neat and orderly, and there was always fun chatter or good music to listen to! The first time I went here, I got my hair dyed, and as it was my first time doing something like that, I was understandably a little nervous - turns out, I didn't need to be. My stylist did a great job then, so when I came back this time, I asked for her again (tho I just did highlights this time). Her name's Susan and when I need a touch up again, I will definitely be asking for her! Also, the prices are amazing! If your doing your hair on a budget, then look no farther! So, I definitely enjoyed my experience and will be back soon! read more

Had a pretty good experience. Yes they are students so my press wasn't perfect but you already know that walking in. And they use amazing products for the awesome price. I'll definitely go back. read more