Whoever gave this clinic one star must be on crack. I have been a patient here for 40 years, and…read morenever have I had reason to give a negative review. After Dr. Ford took over, he has been my doctor, and he is nothing but professional. The staff at AECG Is great, and always pleasant and helpful. I highly recommend Arkansas Eye Care Group!

I would not recommend this establishment to anyone for eye exams or services. On March 17th, I had…read moremy appointment. They were going to order my trials. On April 3rd I called to find out what was taking so long. "Oh they have been in you can stop by." This was 2 weeks after my original appointment. They were miss labeled. The left was labeled right and the right labeled left. After a few days, I discovered this error. I brought this to their attention and acted as if I had done something wrong. I was not able see out of them in the correct eyes either. I called and went in for another visit. Those trials were not any better. I still could not see in the distance. They were ordering me another pair of trials. After a week, all I want now is my original prescription and move on. But they still cannot do that either. It took them 2 days after several calls to get that emailed to me.

The staff are super great, as is the eye doctor; BUT the quality is definitely lacking with the…read morefinished product.

Just got polarized sunglasses online and they were delivered in just a couple of days.read more

I think that this is a great eye dr and optical store. everyone is nice and helpful and they are…read moreglad you're there. the general feeling in there is upbeat and positive. the appointments don't take too long, just adequate for what's required. the dr I see there is nice, thorough, and makes sure I'm satisfied and don't have any more questions before moving on. if I have questions or concerns about my contacts, she has the answers. they introduced me to the most perfect contact I've ever worn. I'm always happy to go there. it's not an appointment that I just dread to go to. most dr appts I'd just rather not. anyway, try them out.

Horrible service. First did NOT reduce my glasses as needed. They did NOT use my insurance and did…read morenot bother to tell me. The frames are mediocre material, the lense fell out twice. Did not refund even though I bought 4 pairs of glasses total for the family.

I've been going here for sometime, I always get seen in a timely manner. They are always helpful if…read morepeople are willing to listen and work with them. They always go over my insurance with me and tell me what they will and will not cover. With contacts my insurance has a separate copay for that as its a completely different exam. And they let me know this at check-in. The doctors here are very thorough with the exams and have always answered my questions. Optical team is awesome they are so nice and helpful. I don't typically have issue with getting my glasses. But, if anything is off I've seen them work with patience's as long as they are willing to work with the optical staff. I've also seen people yelling at staff because, they thought insurance covered more than what it really does. And the staff always remained calm and collected. On a particular day I had an exam and Staff told someone what everything was on the sign-in sheet, test options and what insurance discounted and or what copays would cost Before, they were seen. Then at the end of there exam and at checkout they didn't want to pay for services rendered. And so they offered them the option to not have to pay by removing trial contacts. It was clear they were trying to help the person to not have to pay for anything though they put, all there time into helping people find what worked for there contacts. It's rude to think you can go into a medical office and expect something for free. I mean they went over everything before being seen. You don't go to a store and walkout without paying. That's theft of services. Bottom line, if you have questions ask and they will be happy to answer or find one for you. Also you can text (501)941-4321 this office anytime and when they get back into the office, they normally reply sometime next day. Just remember to be respectful and work with your providers. As they do there best to help you and your needs.

So they made me think my insurance covered all of it and didn't tell me until after the entire…read moreprocess of my appointment that it actually didn't cover jack crap not even a penny they even did all the exams even know I put down my insurance on my papers they then gave me contacts for a month to test out then gave me a case to put them in and my glasses prescription then the lady says your total is 320 I said 3 dollars and 20 cents she says no 320 dollars I say I have insurance though yall said it's accepted and she said we'll it's not I don't know who told you that then she gets up and goes go the back comes back out and says sir can you step back here please and says I need you to remove the contact lenses from your eyes even know they gonna throw them away regardless and says when you get the money we will then give you your prescription and contacts which is totally illegal they can't hold your prescription and it says online they also can't make you take the contacts out rather you can pay for them or not. I took them out cuz I'm not that kind of person but once I looked it up and talked to an attorney I realized they did alot of things that was very unprofessional and unethical and taking contacts out of someone's eyes that were already used anyways just to throw them away is just sad I would have paid them regardless I just didn't have the money until the next day but now that I know I'll never go to Global Eye Care in cabot again! They obviously scam people into thinking they can afford something or making them think there insurance is covering it when at the end they just want our hard earned money...BTW 320 dollars for 30 mins is absolutely insane! I still would have paid them though just so I could be able to see good again they even told me my eyes were really bad and acted like they cared but they obviously didn't it was all a show...they could have helped me out but instead they chose to choose to get someone's hopes up and then literally make me take out contacts that helped me see perfectly again after 2 years of headaches without insurance I finally thought I could see great again they lied on the phone just to get me there to try to wait til the end to take my money the manager even told me they wouldn't have even did the exams if they knew so it was so wrong to do this. Hope yall don't go there they are crooks! If anyone knows anyone better plz let me know!

Christian was fantastic,his customer service was great ,He helpful, nice,and very goal oriented…read morego see him He's at 11401 Financial center Pkwy

My eye doctors prices were ridiculous, I almost paid $700 for 2 pair of glasses! I'm glad I went by…read moreSuccess Vision. Sean was the optician that assisted me and he was super pleasant and knowledgeable - I feel like I took mini optician course today with what I learned while selecting my frames. I couldn't decide & ended up purchasing 3 pair (and for a lot less than $700!) I'm still waiting on the call to pick up my glasses now. It has been longer than the 2 hours they quoted me BUT the other place told me 2-3 WEEKS so whether it takes 2 hours or all night, I'll still be happy I got them in a day as opposed to waiting almost a month. Definitely have earned my future business, I'll be back!

Awesome work ! Steve has done great work for me for years , he's only open on Wednesdays now but…read moreworth it ! TY

This place is just awesome. Recommended by a friend years ago, I had some glasses made in 2019 with…read moreexcellent results. Last week, Specs made a pair for my 8-year-old grandson. Usually, if something is too good to be true it isn't, but in this case it really was true. Here's how it went. I texted Steve the prescription, which he said could be made while I waited. (My grandson had lost his other glasses, so it was important to get new ones ASAP.) Sure enough, we picked out a pair of frames and received the glasses within about 20 minutes. The amazing price was $125. Now imagine the hassle of going to Walmart or somewhere, then having to go back to pick them up, then paying what would surely be a lot more. And yes, he's only open on Wednesday, but for us it was worth every bit the wait (two days.) Cannot recommend these folks highly enough.

Easy in, appointment always on time and service always professional. They are always polite and…read morethey do a great job of explaining in as much detail as you want what and why they are doing during the exam. Glasses are a nice selection, and they provide the support for those glasses in the future! I suggest use them!

Went today for my yearly exam. The office personnel were so friendly and helpful!! The Dr. was…read morefriendly, professional and gave exceptional educational information. I recommend this place 100%

Amazing service from Madeline. She is truly professional and did the best job picking out frames to…read morefit my face. This service was exceptional and friendly. This is the place to come for eyeglasses and the doctor who did the exam was great too!

The wait is ridiculous. Would be better if there was an online check in and waitlist so you didn't…read morewait so long sitting. I've been waiting (and am still waiting) an hour just to pick up my glasses after receiving a text message to come and get them. This place needs more employees.