Okay, so while it's not where I'd generally find myself shoe-shopping on a Saturday morning, I took…read moremy mother to New England Comfort Shoes .to find a pair of comfy shoes for her . First of all, the customer service factor was through the roof. We were the only customers for about 15 minutes. During that time one of the owners (a genuinely charming husband-and wife team) measured her foot, suggested styles she might like and spoke knowledgeably about - what else? comfortable shoes! Once the line of customers started rolling in, he and his wife handled each person with care and courtesy. I was surprised at how many people are out looking for what `are - let's be frank - old lady shoes. I was also surprised at how many times I looked at a style and said, "I'd actually wear that one!" Propet, Asics, New Balance, Aetrex, Drew, Foamtreads - you name it, they have a comfortable shoe for men & women in every size from the narrowest to widest. Dressy, casual, running and walking shoes are all here. Granted, we're talking mostly shades of black, brown or cream but still if your feet are looking to be cushioned, cossetted or float along - go here! They will get down on the floor like shoe people used to do, measure for your exact sze, regardless of what you THINK it is, and find you a pair of shoes to fit perfectly. We spent 90 minutes while Mum tried on pair after pair, walked around the store and debated the merits of brown vs. brown vs cognac vs. brown. They were patient, pleasant and encouraged her to take her time!! Have you been to a retail environment lately where (1) a person wanted to help you, (2) was patient and understanding, (3) didn't leave you to work things out for yourself? The back wall was lined with all the orthotics you could want to make your shoe feel perfect. I fondled the pretty laces longer than I really should have and almost bought a pair of woven fabric oxfords that, in my defense you really have to see to appreciate. I'm not going to be here every week, but we walked out with exactly one pair of shoes that aren't ugly, are casual and sporty-looking, weren't overpriced and are most definitely comfortable. These are professional shoe peeps who know their styles and are willing to go the extra mile to make a customer for life. Go here and feel appreciated!

I had the pleasure of taking my elderly mother to shop at NE Comfort Shoes today. Tom (co-owner, I…read morebelieve) spent over an hour trying to find a footwear solution for my (anxious) mom's problematic feet. Tom was patient, knowledgeable, and gracious. He tried fitting my mother with multiple shoe brands and models until he found a promising solution. One would be hard pressed to find such exemplary customer service at any other retailer in MA, if not the country! I wholeheartedly recommend NE Comfort Shoes.

sent my son in as he's a first year carpenters apprentice, and treated him to a new pair of boots,…read morebought a pair of Irish setters for $200. They only lasted a month, the stitching started coming apart on the toe, he just went back in to see if they would do anything for him and basically nothing but a $25 voucher, and basically saying he works too hard, apparently work boots are only supposed to last a month for $200 according to the owner, never will I shop or send anybody to the store ever again, I used to shop all the time when they were in Wareham and recently discovered this location, so that's why I sent my son because I always had great experience, but now they will not stand behind their products, so buyer beware.

I've gone by that place a thousand times, always telling myself that "some day" I was going to…read morecheck it out. Today was the day! They have a wide array of mens' work shoes, slippers, and some dress shoes, socks, etc. The prices are good, and the woman behind the counter was friendly and helpful. She said the stock is always changing, and encouraged me to return., That I will!

Simply the best shoe store around. Great service with a knowledgable and witty staff. At Hanlon's…read moreeach customer is dealt with one to one and will put you into the most comfortable shoes you have ever worn. Their prices are better than the big box stores and carry only the highest quality boots around. The only thing that sucks at Hanlon's is their vaccuum.

Unfortunately my first review of 2026 is a negative one with a major downgrading of stars for this…read moreHingham store. Yesterday, I popped into Levi's a little past their opening time of 10am. I was in the market for a new pair of classic jeans having lost a few pounds recently and having gone down a size...(yay). When I entered there were no other customers in the store. There was a worker just standing by the door. I don't know his name but he has shoulder length wavy brown hair. He was doing nothing but standing there. There was a women behind the register counter folding clothes. No greeting from the long-haired guy idly standing by the door. I asked him about the type of jeans I was looking for. He said "We don't have them," I asked about another style. That style happened to be exactly where he had been standing so he grabbed a pair in the size I asked for. I asked about another style and he vaguely waved me over to the area where they were hanging. Off I went to try on the first pair. I had been in the store before so I knew where the dressing rooms were but he didn't know that and offered no assistance in pointing the dressing rooms out. While I liked the jeans, I did not like the color of that particular denim wash. I returned to the guy still unmoved and still standing idly by the door leaning on the rack of hanging jeans, and asked if it came in a different wash. He said there were several washes but he only had one other darker one in the store. The rest were available on line. He could have mentioned the other wash he had in stock when he handed me the first pair of jeans. But that would have required effort that it does not appear this guy has in him. This guy could not have been less interested in helping me. The second darker denim wash was what I wanted so I took those in my size and headed to the register. The young woman at the register was lovely and greeted me warmly. When she went to ring the jeans up, I noted that the darker wash jeans were more money than the pair I had tried on. I asked her about this. She said: "That's odd" and turned to the still idle long-haired guy for an answer. He bothered himself to walk over to the register to mansplain to me that "it is very common for different washes to come at different price points." Really?? He then said: "The company may have just decided that the darker wash should be more money." None of this sounded very convincing. I said: "Is there anyone who might know for sure who you could call to ask?" Apparently not because he just looked up the item in some book and confirmed that the darker wash jeans were the price on the tag and therefore more money. I did purchase the jeans but it was an unfortunate interaction. I had been in this same store about 3 weeks prior to this visit...again it was soon after the store opened and again with no other customers yet. The only worker that day was this same long-haired idle guy. At that visit too he was idly standing but at the register. Apparently nothing in this store needs folding, or straightening by him. During that visit I was just browsing but at no time did he ask me if I needed help. I walked out soon after, purchasing nothing. This guy seems like he is "phoning it in." Whether he is a salesperson, a manager or a wooden post for the Levi's corporation is unclear to me. What is clear is that he demonstrates zero customer service, zero friendliness and zero helpfulness and 100% bad attitude. Maybe I wasn't his hipster demographic and he couldn't be bothered. He comes across as bored and acted dismissively to me the customer. When I do need another pair of jeans I will take my business elsewhere. Who needs this nonsense when I am spending money and helping provide this guy with a job and salary? These experiences are the antithesis of the previous 5-star experience I wrote about here with different sales staff. Long-haired Idle dude: Find a job you like and are good at. You've made this store a hard pass.

Store and corporate management, I want to call out the exceptional customer service that I received…read moretoday from Dorisa (apologies for my spelling). Her on-line systems and POS were put to the test for my purchase as this involved your wifi. She did an excellent job finding a way to process my order. She is very polite, friendly, and professional........I'm 61 and appreciate such a driven customer focused work ethic. Additionally, the youngman I spoke this morning, just after 10AM, was similarly polite and very helpful. Cheers to these great employees. Thank you and Happy New Year. Respectfully, Colusa Trucker Jacket

I went in looking for some walking shoes. Austin measured my feet to be sure of the correct size…read more He had me try two pairs and I was out of there with new shoes in under 10 minutes. It makes a huge difference to have someone who is knowledgeable about their products and fit and can match the individual with appropriate products.

Family run business and it shows with outstanding knowledgeable advice on your sports equipment at…read morereasonable prices.

Fast, reliable service. I thought that I had been sent a NEW pair of Footjoys, the repairs were…read moreincredable

The straps of a designer luxury crossbody bag that I've had for many years broke, and I was gutted…read moreas I absolutely loved this bag. I searched online and even went to the store to see if I can buy it again, but I was told this specific design I had was no longer being made. I even asked if the store I bought my bag from could fix it but I was told by the sales lady they could not so my bag was officially classic vintage. I really loved this crossbody bag and it had sentimental value for me, so I searched and found this place La Rossa. I called to see if they can fix my bag. The lady I spoke with on the phone was nice and said to come over for a free consultation. I don't know how much it costs to fix purses since this is the first purse I ever had that needed to be repaired. I was happy to hear they were able to fix it, and they gave me a reasonable, non-exorbitant quote. I was amazed at how fast and reliable this place was. They did an excellent job fixing the two straps of my leather crossbody bag and fixed the magnetic button that was falling off. It looks good as new, and they said their work includes a one year warranty. Highly recommend, and I would go back if I ever need a purse or shoe or anything fixed!

Nowadays all shopping is done online so it's great when you can find a good store to try the…read moreproduct before you get it, especially with shoes where there are many cheap knock offs, so you don't really know what you are buying until it arrives. Prices might not be as cheap as buying online, but here you get great service too. My wife goes there often to buy running shoes, and the first time, she tried a few and the women working there, was helping her find a pair with the best feel based on the feedback. This is a local business worth supporting.

My shoe size is unusual but it is what I have been wearing for many years. The sales person talked…read moreme into buying a smaller size. When I came back with the shoes and said they didn't fit, the same sales person did not offer to help me find a better fit or even say "whoops, maybe we should try again.". I would have appreciated a "sorry," or something. For the cost of running shoes, at least a little sympathy would have been welcomed.

My very time at a MonkeySports Superstore. I usually shop at MonkeyGoalie.com that is affiliated…read morewith MonkeySports. When I say this store is ginormous, it truly is. They carry hockey, lacrosse and baseball items only and it's wonderful for my son, except I left spending over $600. Bella was great at helping us but I had to go to the register to let her know we needed help in the ice skate section. She radioed for someone to go help us but no one responded so she ended up helping us and checking us out. We were pleasantly greeted when we walked it but it appeared as if no wanted to really work. They have ample equipment and a skate sharpening area. Everything is neatly organized by sport, making it easy to navigate and shop. I would return because they have things we need but they've gotta work on their service. There's ample parking.

When I spend my hard earned money I want to have great service. Now typically I don't expect this…read moreat retail store as employees are most of the time not selling their own products so the passion is not really there. The complete opposite is here. This means even more to me as the money being spent is all donated to help the youth of Brockton. Thanks to Joe, Debbie and Max, I won't shop anywhere else for my lacrosse needs. They take such pride and ownership into their customer service that it is as though that are family and they built the building themself, brick by brick. Pride in their work is an understatement. There is no question or need they can't help with. A true family feel, this store is a hidden gem!