Attitude!!!! Cashier had an attitude. Told me the entrance was on the other side. Ok I said. The…read moresign is convoluted it says" start your DSW experience here. No where does it say enter here. Last time I was there people were going in the other way. How am I supposed to know this.

I'm very happy that DSW has taken over the space Filene's Basement previously occupied in South…read moreShore Plaza. I love the selection of DSW but didn't like that I'd have to drive to the North Shore or take the T into Boston to visit them for shoe shopping. This store is one floor, but still houses a lot of shoes for both men & women. The prices are reasonable and there are often sales for DSW rewards members. (It's free to join the rewards program and I recommend doing son.) There is a clearance section in the back of the store divided by sizes, so sometimes you can find a gem there. The one problem with this location is there is no cell reception or internet service, so your cell phone battery can drain searching for a signal while you browse. They also ran an offer on Facebook to promote their store opening ($5 off) but you could not pull the offer up on your phone in the store due to the cell phone dead zone. However, the sales associate who checked me out took the $5 off with no problems, completely understanding why I couldn't pull up the offer on my phone. So, make sure you print coupons that aren't stored on your rewards card before heading to the store. I'm looking forward to lots of future shopping trips here.

I took my son here for school shopping. They had a good selection of the type of clothes that he…read morewas looking for. They also had a very large selection of shoes. The store was clean. The dressing rooms were also clean. We went on a weekday so there wasn't much of a wait in line. The cashier that we had was training, which was fine. There is plenty of parking outside as it's in a big shopping plaza.

I frequent this Nordstrom Rack in Braintree and the one in Westwood at University Ave quite often!…read moreIt can be hit or miss depending on the week. I mostly come here to check out new shoe inventory, usually HOKA, Brooks, and OnClouds that they have at discounted prices. For clothing, they have a decent selection: Free People, Madewell, ASTR the label, ALLSAINTS, Naked Wardrobe, Rag & Bone, Good American, Frame jeans, Paige jeans, and Joe's to name a few. Definitely some good finds can be found here & they run extra sales all the time!

i bought a pair of expensive picolinos leather boots. in less than 8 weeks one of them had a boot…read morethat separated from the heal (note to never buy Picolinos) and they refunded without any hesitation. Amazing customer service!!!

They were rude. I was addressed as sir may I help you and I am a female but not dressed up to their…read morestandards. I didn't replace a sneaker back on the shelf and was asked if I wanted the item. Felt so disrespected. I would not recommend shopping here .

Deep thanks to the knowledgeable & experienced salesman at the Braintree MA Red Wing store. So…read morewonderful to find a store that actually measures the customers feet, inquires about their profession & recommends the most appropriate footwear! Thank you SO much for such excellent service!!! Not to mention the most comfortable chair for wives .

These guys stand behind their shoes. I brought back a pair that were years old with a hole in them…read moreand they were able to assist. One of the best work boots you can buy.

Finishline store to me has been one of the cleanest in the mall, spacious and has sizing and all…read moretypes of shoes for kids men's and women. Now they are switching the branding over to JDsports as that's the parent company now i believe and under construction. It should still be similar style store with new branding though. The staff have always been cool with me, managers, sales associates they all help me soons i step into the shop and find my size etc. I usually pick up crep before leaving with a pair of Jordan's or air max / NB etc. Will be back when they reopen under the JD brand name.

It's now called jd sports. WORST experience ever. You can ask for a shoe on display and they'll…read morecome out and say not available. They hide all the good shoes for themselves. ASICS Jordan's etc. I walked in and was harrased immediately they made assumptions of me being a reselller, they tried saying I walked in and out multiple times even though it was my first time. Manager yelled at and put hands on me I had to hold everything in my body back not to hurt this guy. This store needs new employees because the ones here now are DIRTY.

This review is for the gentleman/ store manager. If you can't smile and treat your customers…read morecordially, you're in the wrong industry sir.

Underwhelming. Yes, understand this is a local business and all but this place had low stock in…read moredifferent sizes and high prices. Great variety, but nearly every shoe had two or three select sizes available. Prices are considerably higher in comparison to ANY other outlet (this really isn't an Outlet!).... I even think I could get a better deal at Kohl's or Famous Footwear. Also more size options at those aforementioned places. Staff seemed friendly and interested in helping customers find items or help them answer questions; however, this place just doesn't seem to fit in. If you are going to go somewhere to find a shoe that is precisely perfect for your foot that fits exactly properly you'll go somewhere such as Marathon Sports. If you are just looking for something general you'll visit the mall for a department store, or a place like Famous Footwear. This doesn't have a place in the shoe store landscape. Below average.... nothing exciting. I probably wouldn't come back in the future. Sort of disappointing. An outlet should be a place to score great deals and bargains.... not really here. 2 stars.

Great service and great boots. Can't say much more than that. I just bought the "Sheldon" boots and…read moreI couldn't be happier. The man working there was very friendly and helpful. I'll definitely brave the mall to go back!

I liked the customer service and the heels selection. the prices were really affordable so I was…read morehappy about that and the CS rep was really nice and helped me and my step sister find exactly what we were looking for.

Normally, if I return an item without a receipt, the stores would issue me a store credit. But this…read morestore (705 Granite St, Braintree, MA 02184 United States) didn't do that. I like shopping here, but I'm disappointed with this kind of customer service. So, in the future, I'll prefer to shop at other stores as TJMax or Marshall...

I went to Burlington on 705 Granite Street and after waiting in line FOREVER to pay, the cashier…read morestates they "ran out of bags" and the customer must pay 10 cents for SMALL felt(recycled) bags. Poor POOR Poor!!!! I went to 400 Grossman Drive location...same day...they have big plastic bags...no 10 cent fee! Corporate Greed...thats all...went to Somerville location,they're charging too for bags but at least they're a much much bigger recycled bag...

This is a new store that opened up in South Shore Plaza. Its located on the 2nd level near the…read moreNorstrom Wing. Very white and Red, and the staff are all new and helpful. It was their grand opening with a bunch of giveaways. They also had a DJ spinning. they also have a special going on with BOGO 50% off too so that was nice. Overall, very clean place and seems upbeat.

Last review of 2015, and it's going to be a good one. I've…read morebeen receiving email-after-email about $10 off $50 for shoes (as well as FREE shoes), for your Famous Footwear shoe purchase at the South Shore Plaza. I HATE the South Shore Plaza (I'm a total Natick Mall fan!), but decided to check out this brand new location in the Nordstrom wing of the mall. This stores design is AMAZING. It's remodeled unlike any of the other Famous Footwear locations, for the better. I really enjoyed the deep red design in the median of the store and the lighting. I was disappointed that there were only many benches to try on shoes in the median of the store, as other Famous Footwear locations have 'try-on' benches throughout the store, and many more of them. The shoe selection was ok, even though the store was new, they were missing an unexplainable amount of sizes, but I still found something I liked. Plus, the store was extremely organized, clean and content. I may be returning. 4 stars.