Girl who answered the phone was rude and a b word other than that thanks for the shoesread more

I frequent this Nordstrom Rack in Braintree and the one in Westwood at University Ave quite often!…read moreIt can be hit or miss depending on the week. I mostly come here to check out new shoe inventory, usually HOKA, Brooks, and OnClouds that they have at discounted prices. For clothing, they have a decent selection: Free People, Madewell, ASTR the label, ALLSAINTS, Naked Wardrobe, Rag & Bone, Good American, Frame jeans, Paige jeans, and Joe's to name a few. Definitely some good finds can be found here & they run extra sales all the time!

i bought a pair of expensive picolinos leather boots. in less than 8 weeks one of them had a boot…read morethat separated from the heal (note to never buy Picolinos) and they refunded without any hesitation. Amazing customer service!!!

They were rude. I was addressed as sir may I help you and I am a female but not dressed up to their…read morestandards. I didn't replace a sneaker back on the shelf and was asked if I wanted the item. Felt so disrespected. I would not recommend shopping here .

Deep thanks to the knowledgeable & experienced salesman at the Braintree MA Red Wing store. So…read morewonderful to find a store that actually measures the customers feet, inquires about their profession & recommends the most appropriate footwear! Thank you SO much for such excellent service!!! Not to mention the most comfortable chair for wives .

These guys stand behind their shoes. I brought back a pair that were years old with a hole in them…read moreand they were able to assist. One of the best work boots you can buy.

Finishline store to me has been one of the cleanest in the mall, spacious and has sizing and all…read moretypes of shoes for kids men's and women. Now they are switching the branding over to JDsports as that's the parent company now i believe and under construction. It should still be similar style store with new branding though. The staff have always been cool with me, managers, sales associates they all help me soons i step into the shop and find my size etc. I usually pick up crep before leaving with a pair of Jordan's or air max / NB etc. Will be back when they reopen under the JD brand name.

It's now called jd sports. WORST experience ever. You can ask for a shoe on display and they'll…read morecome out and say not available. They hide all the good shoes for themselves. ASICS Jordan's etc. I walked in and was harrased immediately they made assumptions of me being a reselller, they tried saying I walked in and out multiple times even though it was my first time. Manager yelled at and put hands on me I had to hold everything in my body back not to hurt this guy. This store needs new employees because the ones here now are DIRTY.

This review is for the gentleman/ store manager. If you can't smile and treat your customers…read morecordially, you're in the wrong industry sir.

Underwhelming. Yes, understand this is a local business and all but this place had low stock in…read moredifferent sizes and high prices. Great variety, but nearly every shoe had two or three select sizes available. Prices are considerably higher in comparison to ANY other outlet (this really isn't an Outlet!).... I even think I could get a better deal at Kohl's or Famous Footwear. Also more size options at those aforementioned places. Staff seemed friendly and interested in helping customers find items or help them answer questions; however, this place just doesn't seem to fit in. If you are going to go somewhere to find a shoe that is precisely perfect for your foot that fits exactly properly you'll go somewhere such as Marathon Sports. If you are just looking for something general you'll visit the mall for a department store, or a place like Famous Footwear. This doesn't have a place in the shoe store landscape. Below average.... nothing exciting. I probably wouldn't come back in the future. Sort of disappointing. An outlet should be a place to score great deals and bargains.... not really here. 2 stars.

Great service and great boots. Can't say much more than that. I just bought the "Sheldon" boots and…read moreI couldn't be happier. The man working there was very friendly and helpful. I'll definitely brave the mall to go back!

I liked the customer service and the heels selection. the prices were really affordable so I was…read morehappy about that and the CS rep was really nice and helped me and my step sister find exactly what we were looking for.

Normally, if I return an item without a receipt, the stores would issue me a store credit. But this…read morestore (705 Granite St, Braintree, MA 02184 United States) didn't do that. I like shopping here, but I'm disappointed with this kind of customer service. So, in the future, I'll prefer to shop at other stores as TJMax or Marshall...

I went to Burlington on 705 Granite Street and after waiting in line FOREVER to pay, the cashier…read morestates they "ran out of bags" and the customer must pay 10 cents for SMALL felt(recycled) bags. Poor POOR Poor!!!! I went to 400 Grossman Drive location...same day...they have big plastic bags...no 10 cent fee! Corporate Greed...thats all...went to Somerville location,they're charging too for bags but at least they're a much much bigger recycled bag...