i bought a pair of expensive picolinos leather boots. in less than 8 weeks one of them had a boot…read morethat separated from the heal (note to never buy Picolinos) and they refunded without any hesitation. Amazing customer service!!!

They were rude. I was addressed as sir may I help you and I am a female but not dressed up to their…read morestandards. I didn't replace a sneaker back on the shelf and was asked if I wanted the item. Felt so disrespected. I would not recommend shopping here .

sent my son in as he's a first year carpenters apprentice, and treated him to a new pair of boots,…read morebought a pair of Irish setters for $200. They only lasted a month, the stitching started coming apart on the toe, he just went back in to see if they would do anything for him and basically nothing but a $25 voucher, and basically saying he works too hard, apparently work boots are only supposed to last a month for $200 according to the owner, never will I shop or send anybody to the store ever again, I used to shop all the time when they were in Wareham and recently discovered this location, so that's why I sent my son because I always had great experience, but now they will not stand behind their products, so buyer beware.

I've gone by that place a thousand times, always telling myself that "some day" I was going to…read morecheck it out. Today was the day! They have a wide array of mens' work shoes, slippers, and some dress shoes, socks, etc. The prices are good, and the woman behind the counter was friendly and helpful. She said the stock is always changing, and encouraged me to return., That I will!

In an age of technology, I am constantly reminded of my age. In a world of snapface and insta text…read moreand face pages, I find myself outside the scope. A wanderer in a new world, holding myself against a tide of modernity. It seems there are few of me left. Few haggard stragglers, refusing to let the tide take ya! And yet here I am, on my iPhone twenty-something or other, tip-tapping away on a make believe screen talking about my times. My times...my father used to come home with hell on his breath, puttin' the fear of god in me. His knuckles smelled like the textile mill. "Be a man!" He would shout, my mother would try to hold him back but anyway... I'm still here, an old man but still here. So take that. Where was I again? I remember the age of Patti Page, the age of fast-talking, ciggy smoking, bitch slapping men. What ever happened to the dean martins of the world anyway? What happened to the world of ford sunliners and plymouths with tailfins and dads playing ball in the front lawn in fitted suits? My dad used to huck the ball at my head when I dropped a ball. Said he was trying to make me into a star ballplayer. Well, my friends, Milton's is the store for men. Not just any kind of men, real men. The men of the past. It even smells like the past in here too. Kind of like my pappy's root cellar, mildew included. That's really not the point though. Here, you can find all your fine suited needs. Wingtip shoes, fedoras, seersucker pleats and belts to boot. It is almost like the past, but it lacks something. Maybe the fear of god or of communism. Sometimes I come here to feel more at home in a world gone mad. Cheers.

The staff is absolutely amazing. I am from 1100 miles away and just had another retailer tell me…read morethat they could not get me the pants I needed for the groomsmen in my wedding. In searching for someone who sold Tommy Hilfiger suits and could help, Milton's came up as one of the results. Taking a chance, I called the Chestnut Hill location and talked to Joe, who was filling in at the location. Let me tell you, for someone who is in full panic mode to talk to someone as knowledgeable, calm and willing to help was a God send. Joe took the time to listen to what I needed. He helped me with finding something that would work for the groomsmen and went above and beyond to make getting them shipped to me easy. I also spoke with Tim, who was friendly, knowledgeable and a tremendous help. Today, retailers of any size seem to be so focused on the amount of the sale to increase profit, they forget about what the customer actual needs. Milton's is not like that in my experience. They helped a guy from over 1100 miles away that is only going to spend $300 dollars like he was the most important customer. Thank you Joe and Tim, I appreciate more than you.

they have some beautiful clothing and accessories. However, the woman behind the desk never…read morewelcomed us nor said a word. in such a small store it was very uncomfortable. A bag on display didn't have a price on it and when I asked her about it, she acted so put out that I told her to forget it. people should only work in retail sales if they like clothes and people.

Walked in said hello, was ignored. Looked at the bags on the wall, asked if there were others…read more Sales clerk replied there's more there. There were some things marked down considerably. Found a bag with no price. Hoped it was a deal. Asked if she knew the price. She huffed and said she would have to look it up. Waited patiently for price. She maintained conversations with others in the store,no problem of course, but thought it was odd that I wasn't even greeted. While waiting for the price, she helped someone else. She found the price of $36 which was ok but wasn't in love with it. I said, thanks have a nice day. No thanks for coming in, no goodbye. Don't understand the rudeness and snobbery. Will NEVER go there again.

Unfortunately my first review of 2026 is a negative one with a major downgrading of stars for this…read moreHingham store. Yesterday, I popped into Levi's a little past their opening time of 10am. I was in the market for a new pair of classic jeans having lost a few pounds recently and having gone down a size...(yay). When I entered there were no other customers in the store. There was a worker just standing by the door. I don't know his name but he has shoulder length wavy brown hair. He was doing nothing but standing there. There was a women behind the register counter folding clothes. No greeting from the long-haired guy idly standing by the door. I asked him about the type of jeans I was looking for. He said "We don't have them," I asked about another style. That style happened to be exactly where he had been standing so he grabbed a pair in the size I asked for. I asked about another style and he vaguely waved me over to the area where they were hanging. Off I went to try on the first pair. I had been in the store before so I knew where the dressing rooms were but he didn't know that and offered no assistance in pointing the dressing rooms out. While I liked the jeans, I did not like the color of that particular denim wash. I returned to the guy still unmoved and still standing idly by the door leaning on the rack of hanging jeans, and asked if it came in a different wash. He said there were several washes but he only had one other darker one in the store. The rest were available on line. He could have mentioned the other wash he had in stock when he handed me the first pair of jeans. But that would have required effort that it does not appear this guy has in him. This guy could not have been less interested in helping me. The second darker denim wash was what I wanted so I took those in my size and headed to the register. The young woman at the register was lovely and greeted me warmly. When she went to ring the jeans up, I noted that the darker wash jeans were more money than the pair I had tried on. I asked her about this. She said: "That's odd" and turned to the still idle long-haired guy for an answer. He bothered himself to walk over to the register to mansplain to me that "it is very common for different washes to come at different price points." Really?? He then said: "The company may have just decided that the darker wash should be more money." None of this sounded very convincing. I said: "Is there anyone who might know for sure who you could call to ask?" Apparently not because he just looked up the item in some book and confirmed that the darker wash jeans were the price on the tag and therefore more money. I did purchase the jeans but it was an unfortunate interaction. I had been in this same store about 3 weeks prior to this visit...again it was soon after the store opened and again with no other customers yet. The only worker that day was this same long-haired idle guy. At that visit too he was idly standing but at the register. Apparently nothing in this store needs folding, or straightening by him. During that visit I was just browsing but at no time did he ask me if I needed help. I walked out soon after, purchasing nothing. This guy seems like he is "phoning it in." Whether he is a salesperson, a manager or a wooden post for the Levi's corporation is unclear to me. What is clear is that he demonstrates zero customer service, zero friendliness and zero helpfulness and 100% bad attitude. Maybe I wasn't his hipster demographic and he couldn't be bothered. He comes across as bored and acted dismissively to me the customer. When I do need another pair of jeans I will take my business elsewhere. Who needs this nonsense when I am spending money and helping provide this guy with a job and salary? These experiences are the antithesis of the previous 5-star experience I wrote about here with different sales staff. Long-haired Idle dude: Find a job you like and are good at. You've made this store a hard pass.

Store and corporate management, I want to call out the exceptional customer service that I received…read moretoday from Dorisa (apologies for my spelling). Her on-line systems and POS were put to the test for my purchase as this involved your wifi. She did an excellent job finding a way to process my order. She is very polite, friendly, and professional........I'm 61 and appreciate such a driven customer focused work ethic. Additionally, the youngman I spoke this morning, just after 10AM, was similarly polite and very helpful. Cheers to these great employees. Thank you and Happy New Year. Respectfully, Colusa Trucker Jacket

Store was very quiet when I arrived, so not busy. Associate never asked if I needed help or…read moreacknowledged me. I sense every time I go in here, the associates feel they are too good to talk to you. They should take a page out of the Outlet store at the Shipyard. Associates there are very friendly and customer service oriented.

Went to the store today and we had a excellent holiday shopping experience. Great customer…read moreservice. Colleen, a store associate, helped us put together an outfit according to our needs. She was knowledgeable, friendly and professional. Overall, this store is well managed. Each section is well organized and displayed. Will definitely come back for more shopping!

This is an amazing hidden gem for men's and women's clothing, shoes, and accessories!…read more They carry brands like Barbour, New Balance, and dozens more. They have a great selection: jeans, jackets, sneakers, dress shirts, jewelry, and other small accessories like wallets and candles. We absolutely love it here. The owners are so friendly and warm and knowledgeable without ever being pushy. Highly recommend you check it out for yourself or for gifts! Right near Columbian Square!

Fast, reliable service. I thought that I had been sent a NEW pair of Footjoys, the repairs were…read moreincredable

The straps of a designer luxury crossbody bag that I've had for many years broke, and I was gutted…read moreas I absolutely loved this bag. I searched online and even went to the store to see if I can buy it again, but I was told this specific design I had was no longer being made. I even asked if the store I bought my bag from could fix it but I was told by the sales lady they could not so my bag was officially classic vintage. I really loved this crossbody bag and it had sentimental value for me, so I searched and found this place La Rossa. I called to see if they can fix my bag. The lady I spoke with on the phone was nice and said to come over for a free consultation. I don't know how much it costs to fix purses since this is the first purse I ever had that needed to be repaired. I was happy to hear they were able to fix it, and they gave me a reasonable, non-exorbitant quote. I was amazed at how fast and reliable this place was. They did an excellent job fixing the two straps of my leather crossbody bag and fixed the magnetic button that was falling off. It looks good as new, and they said their work includes a one year warranty. Highly recommend, and I would go back if I ever need a purse or shoe or anything fixed!