I am here now. After a good breakfast on my second morning, I have edited my review…read more
This was a nicer hotel, a year and two years ago. On this visit, it has gone a bit downhill, which has made me sad and maybe a little angry. The grounds and the main lobby still look nice but the lobby definitely smelled just a little musty. There are only two elevators for 9 stories with about 36 rooms per floor. That was already insufficient and on this visit, one of the elevators is out if service and, according to staff, has been that way for a week and not sure how much longer that will persist - so one elevator transporting 400+ guests to about 250 rooms on 9 floors.
When you get up to the floors, there are significant signs of wear and tear in the hallways - stains and ripped wallpaper, damage to railings and furniture, there has been a blower in my hallway and obvious water damage for the past two days.
Staffing is also very light with only one person at the front desk while a line of people wait. Yesterday, there was NOBODY at the restaurant/bar and I waited around for 10 minutes. As a result, yesterday I paid in advance a for breakfast I did not receive because nobody came to take my order and it is not a buffet). Today, Cheri was here and I got breakfast which was limited options but was very good (I had an omelette with fruit and coffee and there were options for waffles, breakfast sandwhich, potatoes and all of the breakfast meats). Aside from the risk of getting there when there is no help - paying in advance for breakfast IS a good option if you want to save money on breakfast and Cheri (the server) is friendly and excellent.
The location of the hotel can't be beat if you want to walk to the CSU campus. However, a bit upsetting (I hate being 'nickled and dimed') in the middle of summer, when nobody is in Fort Collins, they charge for parking and don't tell you how much it costs ($15/night) until AFTER you sign up and give your credit card information.
The rooms are still "good" 3-star rooms, but show some wear and maintenance issues - blackout curtains that leave that sliver of light that you need a binder clip to hold them together (I carry one for just that purpose because I stay in a lot of hotels), the bathroom sink doesn't drain properly (this has been an issue on all of my visits to this hotel), they CHARGE for the water bottles in the room. They no longer offer complimentary coffee or light snacks in the lobby (this sucks, please rethink this Hilton).
For the extra 50-70% cost, aside from the location, it's not worth it. Other local options like Comfort Inn, Fairfield suites, etc.. that have all of the same and better amenities- free parking, free breakfast, nice rooms, complimentary coffee, small workout rooms and only 2 or 3 floors serviced by elevators rather than 9 - are better options. I likely will not stay here again